managing difficult conversations
Post on 30-Dec-2015
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Managing Difficult Managing Difficult
ConversationsConversations
“it is your responsibility to change society if you think of yourself as an educated person” Baldwin p180
ObjectivesObjectives Reflect upon the benefits of working with
REGARDS to consider the reasons why Equality and Diversity are so important for educational, social and personal, legal and for employers
focus upon prevalent stereotypes in todays culture and how they can underpin many biased learner comments
develop ‘holding statements’ that can be used by tutors and staff when managing difficult conversations
Ground Rules activityGround Rules activityPlease add to this list……
Consider this environment as one where it is ‘blame free’ - a chance to voice your thoughts
The goal is not to agree – it is about listening and considering
Be aware of body language
Speak from own experience and say ‘I’ and not ‘we’
Challenge one another by asking questions but focus on the ideas not the person
Participate to the fullest of your ability
Share your ideas and experiences
Respect confidentiality of the discussions
Working with REGARDSWorking with REGARDS
Race and ethnicity
Economic disadvantage
Gender & gender identity, paternity
Age
Religion and belief
Disability
Sexual orientation
Inclusion &
community
cohesion
Good reputation
Task 1 Task 1 5 mins5 mins11. . In pairs or tables In pairs or tables 2. 2. Using sticky notes generate as many ideas as Using sticky notes generate as many ideas as you can to you can to consider -What are the benefits of consider -What are the benefits of working with regards working with regards to EDI?to EDI?3. 3. Sort them onto the flip charts Sort them onto the flip charts
CredibilityOfsted grading
Diverse
role models
to inspire
learners
Widening
participation
Broaden horizons Beyond stereotypes
Employer
of choice
News: David Beckham’s good
babysitting skills with his kids
News: End
the mental
illness taboo
Task 2 Underpinning stereotypes
Task 3Task 3Managing difficult Managing difficult conversationsconversations
In pairs or tables
10-15 minutes Very quickly try to respond to the remarks Use the cards if you need to After 10 mins rank your responses – one that you are
most happy with Be prepared to share your best answer with the whole
group
Thank you everyone for taking part We have considered why it is necessary to consider
REGARDS as a whole We have looked at the underpinning reasons why
stereotypes perpetuate We have developed some ‘holding statements’ to share with
tutors
PlenaryPlenary
Highlight impact
Did you know…?Point to role models
If it were you…
Myth-busting facts
Tell me moreChallenge inaccuracies
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