masa leadership sharing with trac

© corporate PDCA – any use of this material without spesific permission of PT Serasi Autoraya is strictly prohibited

sharing session2012

we move people and goods

Jefri R Sirait

Personal profileJakarta 27th June 1966

Bogor Agricultural University, Faculty of Forestry 1989

Married, 2 Children

1990 – 2002, Sumalindo Lestari Jaya Tbk – CEO National Logging (Integrated Forestry Industry) 2001 – 2003, Mandiri Prima Cakralestari – Operation Director 2003 – 2004, Bahtera Adhimina Samudera – VP Operation Director (Fisheries Coy)2004 - Now, Serasi Auto Raya – Director

Personal SharingNew Atmosphere for Our Team

attractive work environment, friendship, respect others, carreer opportunity and ....... We all worked together on a same vessel

Brutal Direction - Dreams Dreams and Create a High Standard or Value, Be Creative and Innovative

Well Communicationwith the right word , clear at all level, walk the talk

the quality of you life is the quality of your communication

PDCA is Management Never Give up, Contigency Plan, Action is essential

Solid Team WorkDon’t just ask - but down to teach, building trust, recognition all achievement, ..........

always said with longterm perpective

Bogor Agricultural University

• Follow the river – No Planning

• Multi Culture, social approach from national wide student

• Consistence and Persistence

LEARNING from your environment

NETWORKING – all stakeholder, increase capability with

“Mampu Belajar then Belajar Mampu”

LOGGING OPERATION – SUSTAINABLE NATURAL FOREST MANAGEMENT

LONGTERM PROJECT - SUSTAINABILITY

Focus and Persistence

SOCIAL TOUCH• Relationship and partnership with all local people• Working with low educated employee

SumalindoWORKHARD and NEVER GIVE UP – from zero to hero in long bagun and papua

BASS – Remote Area Management

• Its all about management

• Creative and Innovative in our business is necessary – illegal fueling, new branch in the regional market, working with lack government control,

1990

1990“Toyota Rent A Car” became the trading brand under technical assistance arrangement

1986

1986PT. Sinar Inti Telaga established

2001

2001Oct 5th, TRAC-Astra Rent A Car was introduced

2003

2003TRACDriver Services started to operate

SERA issued Obligasi Amortisasi Serasi Autoraya I Tahun 2003 (300 bn)

2004

2004Aug 26th, TREMO—TRAC Motorental established

2005

2005Oct 25th, O-RENZ Taxi Surabaya launched

Dec 7th TOYOFUJI SERASI INDONESIA established

2006

2006May 1st, MOBIL88 joined SERA

2007

2007Apr 3rd, IBID (balai lelang serasi) established and conducted 1st auction at Aug 7th

SBU Trucking established

2008

2008TMS–Transportation Mgmt System developed

HARMONI – HE Logistics developed

2009

2009Feb 2nd, HARMONI launched first shipment

SELOG established in Feb-09

2010

2010SSI-Serasi Shipping Indonesia established in Jul-10

SMM-Serasi Mitra Mobil established

Corporate Milestone

2004

2005

2006

2007

20092008 2010

Pride in Performance of Jardine Group 2004: Merit Award

2011

Business Recognition

TRAC Sharing Innovation

Market Leader ...….. Positioning and 1st position and always

LEADING THE WAY

• Always Differentiate, be creative and innovative

• From Rent a Car to Transportation Solution

Your Preferred Partner In Transportation Solution

WINNING CONCEPT

SYSTEMTRAC Management SystemOur product is Efficiency

PEOPLEPeople .. People .. People

Its All About People

INFRASTRUCTUREStrong Network

Closed to Our Customer

People Development Scheme

Be a Leader

• boleh berprestasi tinggi untuk diri sendiri, tetapi itu tidak lengkap bila ia tidak berhasil menciptakan yang terbaik dalam diri para bawahannya.

• Mendapat tugas dengan memiliki sifat, sikap, dan gaya yang baik untuk mengurus atau mengatur orang lain.

• .”The art of influencing and directing mean in such away to abatain their willing obedience, confidence, respect, and loyal cooperation in order to accomplish the mission”.

Kepemimpinan adalah seni untuk mempengaruhi dan menggerakkan orang – orang sedemikian rupa untuk memperoleh kepatuhan, kepercayaan, respek, dan kerjasama secara loyal untuk menyelesaikan tugas

Self Transformation Kepemimpinan bukan jabatan, tetapi proses perubahan yang panjang

….

Ketika kita menemukan visi dan misi hidup, Ketika terjadi kedamaian (inner peace) dan membentuk karakter kuat,

Ketika ucapan dan prilaku memberikan pengaruh kepada lingkungannya, ...

Ketika mendorong perubahan dalam organisasi,

pada saat itulah kita lahir menjadi pemimpin

Kualitas Pemimpin (intelligence-quality-qi-qolbu) yang tinggi dalam mencapai misi dan tujuan organisasi maupun pencapaian makna kehidupan pribadi Kita sebagai pemimpin.

• sifat kepemimpinan tidak hanya dilahirkan akan tetapi juga dicapai melalui pendidikan dan pengalaman

• seorang pemimpin yang baik adalah bagaimana seorang pemimpin yang memiliki perhatian yang tinggi kepada bawahan dan terhadap hasil yang tinggi pula

• Gaya kepemimpinan ini dipengaruhi oleh bagaimana cara seorang pemimpin memberikan perintah, dan sisi lain adalah cara mereka membantu bawahannya

Our Sustainability of Leadership• character change, clear vision, competence - 3C Leader

• Harus dengan sikap disiplin yang tinggi untuk senantiasa bertumbuh, belajar dan berkembang baik secara internal (pengembangan kemampuan intrapersonal, kemampuan teknis, pengatahuan,dll) maupun external relation (pengembangan kemampuan interpersonal dan metode kepemimpinan). 

• ” The only way that I can keep leading is to keep growing. The the day I stop growing, somebody else takes the leadership . That is way it always it.” John Maxwell,

PASSION

SUCCESS LOViNGMY JOB

My Character to be a Leader

• The very premise of all productivity is a love for what you do.

“If you could take everything that we have talked about and boil it down to just one thing –

What would be the key to productivity”?

The most common response? Passion.

If you’re not passionate about

what you are doing – then stop now!

KNOW MOTIVATION

Just Thinking

self motivation first My Character to be a Leader

SELF DEVELOPMENT

CONTINUAL ...

SELF DEVELOPMENT

and ACTION

My Character to be a Leader

MAKE IT BETTER, BETTER and BETTER

EXERCISE and EXERCISE

REPETITION

FOCUS on Your STRONG POINT

Start with My Strength Point, My weakness point will be done by others Notice that not a simply say,

“hire great people” but rather surround yourself

with people of excellence. The obvious is to hire great

people to be productive, but personal productivity goes MUCH further. Who is your mentor? Who are your friends?

Surround yourself

with people of

Excellence

SERVE OTHERS

My Character to be a Leaderserved with valuable thing

IDEA

My Character to be a Leaderwe produced our great idea

PERSISTENCEOf ..........

TimeFailure

CriticRejection

Bad Condition

My Character to be a Leader

WORKING

I AMWORKING

HARD

26 HOURS A DAYAlmost overtimeNot only a talent

My Character to be a Leader

Work-a-what?

FOCUS

WILDLYIMPORTANT

GOALS

My Character to be a Leader

Just one Not all

InstitutionalizedFOCUS andEXECUTION

Greatness does not depend on size.It’s about clarifying and simplifying our lives while increasing our effectiveness.It’s about the search for meaningful work.

Jim Collins – Good to Great

GREATNESS IN THE KNOWLEDGE ERA

GOOD vs

GREAT

The most successful also execute on the important things – not just the urgent

MAKE YOUR … CHOICE

3 Second Decision

STROKE OF THE PEN BEHAVIOR CHANGE

Capital Investment

Expansion of staff

Change in Policy or Programs

Strategic Acquisition

Improved Customer Experience

Increased Engagement

Higher Quality Services

Faster Responsiveness

Operational Consistency

5 STAGES OF BEHAVIOR-BASED STRATEGIES

Room for Improving Results

2-3

2-3

4-10

1-2

11-20

0

Focus on less to achieve more

Discipline 1: Focus on the Wildly Important

Wildly Important Goal

Maintenance Significant Impact

X Y

X to Y by When

“X”

The starting value for the WIG

“Y”

The ending value for the WIG

By When

The date by which the WIG must be

achieved

Lag Measure

Lag Measure as the Finish Line

Lag Measure(X to Y by When)

Wildly Important

Goals

Lag Measure(X to Y by When)

Lag Measure(X to Y by When)

Lag Measure(X to Y by When)

Lag Measure(X to Y by When)

Lag Measure(X to Y by When)

Lag Measure(X to Y by When)

Lead Measures

Lead Measure Lead MeasureWhat

How

Lead Measures

Decrease total body weight from X to Y by 12/31/12

Limit Calories to 2100 or less per day (Diet)

Run12 Miles per week (Exercise)

Reduce total accidents from X to Y by 12/31/12

Increase Compliance on 8 Key Safety Standards to 97%REDUCE

ACCIDENTS

Increase total sales from X to Y by 12/31/12

Limit out-of-stocks to 20 or less per week on top items INCREASE

STORE SALES

Measures the Goal - Measures something that leads to the goal

LAG MEASURE LEAD MEASURE

- Something we can influence

LOSE WEIGHT

Predictive

Influence-ableI

Piping: Lead Measures drive the Lag Measures

WIG(Lag Measure)

LeadMeasures

WeeklyCommit-

ments

Discipline 1 Discipline 2 Discipline 4

“People play differently when

they are keeping score”

Discipline 3: Keep a Compelling Scoreboard

Pernahkah kita melihat sebuah pasir waktu?Waktu kita semakin habis, panggung sandiwara ini sebentar lagi akan selesai!Kapan?Tidakkah kita lihat pertanda alam!Mungkin sebentar lagi…Apa yang harus kita lakukan?Berbuat baik selagi kita bisaIngat kembali tugas kita diciptakan!Dunia, Bumi, Hidup, Kehidupan, Jagat rayaHanya bagian dari serangkaian alam yang telah Tuhan ciptakanAlam yang sudah kita lalui, yang sedang kita jalani, dan alam selanjutnya yang akan kita temuiSudahkan kita siap???

Keep a Compelling Scoreboard

Create Cadence of Accountability

1. Report on Last Week’s Commitments

2. Review and Update Scoreboard

3. Make Commitments For Next week

Key Question for determining weekly commitments

What are the 1 to 2 most important things I can do this

week to impact the team’s performance on the

Scoreboard?

TELL THE TEAM ABOUT ACCOMPLOSHMENTS AND CELEBRATE A LITTLE VICTORY

management is

Plan Do Check Action

PDCA

P

D

C

A

thank youSHARINGSESSION

SERA AIR – Next Project

My secrets of success • How you think is everything. Remember to “think positive” at every opportunity.

• Decide on your specific dreams and goals.

• Take action. Goals alone have no meaning; you need to take action to make them real.

• Never stop learning. Take classes, go back to school, read books, join a discussion group. If you are interested in a subject, make time to learn about it. Keep acquiring new

• Be persistent and work hard. You’ve probably heard the expression, “success is a marathon, not a sprint.” Keep your eye on the goal, and keep working toward it. Don’t give up.

• Learn to analyze details. Get all the facts, and ask for input. This will help you make wiser decisions. Acknowledge your mistakes, but don’t beat yourself up. Learn from your mistakes.

• Focus your time and money.. Don’t let people or things distract you.

• Don’t be afraid to innovate; be different. Be true to yourself, and have your own ideas.

• Communicate with people effectively. Remember that no person is an island. Communicate your thoughts and desires honestly, and encourage others to communicate honestly with you. Practice understanding and motivating other people.

• Be honest and dependable; take responsibility for what you do. Never cheat or lie. When you make a promise, keep it. When you screw up, admit it. Without honesty, dependability and responsibility, the other nine secrets of success don’t add up to much.

Changes – Self Management

• Awareness - must to know why a specific change is necessary.

• Desire - must have the motivation and desire to participate in the call for change.

• Knowledge –must know how to change. Knowing why you must change is not enough.

• Ability - Every individual in the company must implement new skills and processes to make the necessary changes happen.

• Reinforcement - Individuals must sustain the changes, making them the new behavior, averting the tendency to revert back to their old processes.