mastering digital transformation for notarees

M A S T E R I N G

D i g i t a l

Transformation

Hi, I’m Jo Caudron Active in digital since 1993

Internet entrepreneur involved in 20+ start-ups.

Founding Partner of Duval Union Consulting

@jcaudron jo@duvalunion.com

We are business consultants for a digital

world.

Our mission is to help organization transform.

Are you an active social media user?

Do you embrace new technology?

Do you get your kicks from new business models?

Who Are You?

Sold in 40 countries!

Expect a smack in the face…Digital Disruption is real

What is your

100.000jobs in banking got lost in 2015, because of

digital disruption (Antony Jenkins, the former CEO of Barclays)

What do These 4 have in common?

You have a C H O I C E

Disruption

Modeling

Transformation

You have a C H O I C E

Disruption

Modeling

Transformation

Fear

Insight

Direction

1995+MusicPhotographyVideo Rental…

2005+Print MediaTVTravelHR…

2015+RetailHealthcareAutomotiveEducationTelcoFoodFMCGBanking/Insurance…

2025All Safe havens will be subject to digital disruption…

WAVES OF Disruption

What can we learn?

Slicing the Elephant

creates Insight@jcaudron

Glass House

Package

Frog

GatekeeperTraveller

Participant

Cyborg

THE WHEEL OF CHANGE

Glass House

Package

Frog

GatekeeperTraveller

Participant

Cyborg

THE WHEEL OF CHANGE

New experts and our peers decide what matters

People participate,

share and co-create

their future

Technology becomes part of

everything we do

The relationship with the market

changes

New experiences in product, service & packaging

The position in the value chain changes

Mobile gives access to everything, everywhere,

every time

Media

Glass House

Package

Frog

GatekeeperTraveller

Participant

Cyborg

versus

Retail

Glass House

Package

Frog

GatekeeperTraveller

Participant

Cyborg

Food

Glass House

Package

Frog

GatekeeperTraveller

Participant

Cyborg

Banking

Glass House

Package

Frog

GatekeeperTraveller

Participant

Cyborg

Health

Glass House

Package

Frog

GatekeeperTraveller

Participant

Cyborg

Auto-motive

Glass House

Package

Frog

GatekeeperTraveller

Participant

Cyborg

T H E I M PA C T O F D I G I T A L ON HOW WE WORK

Be transparant towards your client. Track work in progress to avoid disputes regarding invoices.

Social Media changes the relationship with the client.

Online proximity through remote mediation and legal services.

Power of the crowd: crowdfunding for legal actions.

Won 40% of the appeals www.donotpay.co.uk

App replaces people

A 19-year-old made a free robot lawyer that has appealed $3 million in

parking tickets

An App to create legally binding contract and agreements.

Self-service: Do it yourself legal documents

Artificially Intelligent Lawyer

Let your A.I. lawyer do the work for you. Draft documents, timestamp,

research, etc.

LawTrade: Uber for lawyers

New players enter the market

Online notary services

Online notary services

New way of working: increase your efficiency by adopting a digital mindset.

The Yelp of legal experts

Expect to be benchmarked

Are you

Scared or

Inspired?

@jcaudron

Don’t worry, we’ve got a PLAN

@jcaudron

Digital Transformation is a complex and never-ending

journey

@jcaudron

YOU NEED TO Scan YOUR

ENVIRONMENT @jcaudron

DETERMINE THE IMPACT

@jcaudron

CREATE A North Star VISION

@jcaudron

DEFINE A Transformation STRATEGY

@jcaudron

DEFINE A Transformation STRATEGY

@jcaudron

BUILD A ROAD MAP

@jcaudron

BUILD a new ORGANIZATION

@jcaudron

From ... ... to

The Business

Digital (at the sideline)

Digital in the core

The BusinessDigital (at the

sideline)

The Business

Digital (at the sideline)

From ... ... to

The BusinessDigital (at the

sideline)

Digital in the coreThe Business

Digital (at the sideline)

Digital in the core

Digital in the core

Digital in the core

From ... ... to

From an outdated M OTHER SHIP

From an outdated M o t h e r s h i pTO A modern

F L E E T

YOU NEED DIGITAL Leadership

The Digital Office is TransversalSa

les

Mar

ketin

g &

Com

mun

icat

ion

Serv

ice

& Su

ppor

t

HR

DIG

ITAL

LAB

PR &

Ext

erna

l Com

mun

.

R&D

& E

nter

prise

2.0

Sale

s

Mar

ketin

g &

Com

mun

icat

ion

Serv

ice

& Su

ppor

t

HR

PR &

Ext

erna

l Com

mun

.

R&D

& E

nter

prise

2.0

DIGITAL OFFICE

TO PULL THIS OFF YOU WILL NEED…

@jcaudron

M I N D S E T@jcaudron

M E A N S@jcaudron

M A N D AT E@jcaudron

TRANSFORMATION STRATEGY

ROADMAP

DIGITAL LEADERSHIP & CAPABILITIES ASSESS

TEAMSTRAIN & COACH

CHANNEL STRATEGY

POLICY & GOVERNANCE

SET-UP AND ROLL-OUT RUN

ROLL-OUT DIGITAL OFFICE

RUN DIGITAL OFFICE

CUSTOMER ENGAGEMENT

CHANNELS

PLATFORM DESIGN

REQUIREMENTSPARTNER

SELECTIONRFP CREATION

LAUNCHDEVELOPMENT

BUSINESS/SERVICE/PRODUCT DESIGN TRADITIONAL

BUSINESS MODEL

START-UP BUSINESS MODEL

PROJECT KICK-OFF

START-UP KICK-OFF (FUNDING, INCUBATION)

RUN PROGRAM/DEVISION/…

RUN START-UP (COACHING,

ADVICE)

START-UP BUSINESS

TRADITIONAL BUSINESS

TRANSFORMATION STRATEGY

IMPACT ANALYSIS NORTH STAR

VISION OF YOUR FUTURE

SCAN MARKET TRENDS & INTERNAL DIGITAL

READINESS

@jcaudron

Q &A

Thank You!

DOWNLOAD THE SLIDES www.speakersbase.com/JO