may 23, 2017 - cdn.ymaws.com€¦ · resilience is the ability to adapt to, recover from, and grow...

Bill HeffermanMay 23, 2017

Resilience and Thrivingin the face of change and adversity

Who do we have here today?

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Resilience topics for today

What it isand whyit matters

What neuro-science has

to say about it

How to developit in ourselves

and others

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Resilience is the ability to adapt to, recover from,and grow through adversity, change, and uncertainty.

The ability of something to return to its original shape after it has been pulled, stretched, pressed, bent, etc.

Thriving is achieving outstanding growth and flourishing despite or because of circumstances or conditions.

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Why we should all care about resilience

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A ship in harbor is safe, but that

is not what ships are built for.

John A. Shedd

Think about someone you know whom you consider to be a resilience role model.

What are some of their resilient attributes and behaviors?

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Our resilience role models

ResilienceBehaviorsLanguageAttitudes

Other characteristics

Non-resilienceBehaviorsLanguageAttitudes

Other characteristics

“Abovethe line”

“Belowthe line”

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Challenge

Threat

Growth + Learning

Giving up

Connection

Disengagement

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* These three factors are drawn from Kelly McGonigal’s “The Upside of Stress”

Resilience topics for today

What it isand whyit matters

What neuro-science has

to say about it

How to developit in ourselves

and others

©ACMP 2017 #ACMP2017

NeuroplasticityNeurons that fire togetherwire together

ConditioningStates become traitsTrain your mind . . .and change your brain

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Attentionand

Perception

See

Thoughts,Feelings,Attitudes, and Beliefs

Think-Feel

Actionsand

Behaviors

Do-Say

Attentionand

Perception

See

Thoughts,Feelings,Attitudes, and Beliefs

Think-Feel

Actionsand

Behaviors

Do-Say

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Threat

Giving upDisengagement

Non-resilient survival mode

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Challenge

Growth and LearningConnection

Resilient thriving mode

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Your brain’s negativity bias

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47%

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Resilience topics for today

What it isand whyit matters

What neuro-science has

to say about it

How to developit in ourselves

and others

©ACMP 2017 #ACMP2017

Urgent CareResiliencePractices

DailyResiliencePractices

SituationalResiliencePractices

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Three kinds of resilience practices

Urgent CareResilience

SituationalResilience

DailyResilience

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www.peoplefirm.com/ChangeResilience

Think about a difficult situation that is a problem or challenge for you.

Reflect on that challenge as we do the following resilience practice.

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Powerful questions for resilienceRise to the challenge

What is the positive challenge or opportunity here?What is my bigger-than-self goal in this situation?What larger purpose might I serve in dealing with this situation? What is the hidden gift in this problem or situation?

Connect with others

Who might be able to help me here? How might they help me?Who else might be having this problem now? How might I help them?What wise advice would I give to my best friend in a similar situation?

Learn and grow

What might I learn from this situation? How might this make me bigger-better-stronger? How can I be my best in this situation?

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Resilience practice in a nutshellAccept that life is one big long resilience practice.Show up for practice. Or you might wallow below the line.

PAUSE — are you above the line or below the line? If you’re below the line, welcome to being human.Accept it. Don’t panic. Take a few breaths.

Practice self-compassion — be your own best friend.Being overly hard on yourself (and others) is a surefire resilience killer.

Below the line? Seek higher ground! Use powerful questions for self and others.Focus on bigger-than-self goals. Ask yourself a powerful question or two. Embrace and make use of the healthy stress that comes with being a bigger-better you.

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Developresiliencein leaders

Build challenge, connection, learning, and growth into your change

plans and activities

Developresiliencein peopleimpacted

Integration with change management

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Today . . . After the conference . . .

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Some of my favorite resilience and thriving resourcesThe upside of stress by Kelly McGonigalPositive Intelligenceby Shirzad ChamineMindsetby Carol DweckJust one thingby Rick HansonYou are not your brainby Jeffrey SchwartzBouncing Backby Linda GrahamUpside: The New Science ofPost-Traumatic Growthby Jim RendonThe Power of TEDby David Emerald

How to make stress your friend by Kelly McGonigal (TED)Know your inner saboteursby Shirzad ChamineThe power of believing that you can improve by Carol DweckHardwiring happinessby Rick HansonGrit: the power of passion and perseveranceby Angela Lee Duckworth75-year Harvard Study: Happiness comes from one thingby Robert Waldinger

Books

Videos

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Want more?Free webinar (to share with others)Additional resilience practices

www.peoplefirm.com/ChangeResilience

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bill@peoplefirm.com