metrics for property management eric fassett. metrics - standards of measurement by which...

Metrics for Property Management

Eric Fassett

• Metrics - standards of measurement by which efficiency, performance, progress, or quality of a plan, process, or product can be assessed.

• Determine the outcome or purpose of acquiring metric data

• Internal health check• Management visibility• DCMA “Standard Operating

Procedure (SOP) Contractor’s Internal Assessment or Self Audit of their Property Management System” 5-25-11

• Determine what and how populations are to be sampled

• Capital• Tagged Customer• Material

• Determine the criteria to be evaluated

• Determine how the results are to be assessed

• Acquisition– Required– Contractually Authorized– Properly Charged– Support Documentation – Reviews of Available Excess– MILSTRIP Requisitions Properly

Prepared

• Acquisition (Cont.)– Demonstrates Appropriate Follow-up

Actions– Transfer Modifications Obtained

• Receiving– Receipt Recording Accuracy– Receipt Timeliness– Discrepancies Reported on Time– Identification Performed– Identification Timeliness

• Records– Posting Completeness– Posting Timeliness– Location Accuracy– Backup Documentation– Data Elements Recorded– Floor-to-record

• Physical Inventory– Performance– Posting Completed on Time– Line Item Accuracy– Dollar Value Accuracy

• Subcontract Management– Proper Flowdown of Property Clauses– Assessments Completed on Time– Limited Surveys Returned on Time– Reports Reconciled on Time– Acceptable Loss Report %

• Reports– LDD Reports Completed on Time– Physical Inventory Reports Completed

on Time– Self Assessment Reports Completed on

Time

• Relief from Stewardship Responsibility– Transactions Complete– Data Elements Accurate– Excess Reporting Timeliness– Authorized Disposals– Disposal Timeliness

• Utilization– Authorized Use of Assets– Justified Retention– Movement Authorized– Consumption Reasonable (material)– Storage Adequate

• Maintenance– Maintenance/Calibration Performed

• Contract Closeout– Timely Closeouts Performed– All Records Closed – Contract Closeout Forecast