€¦ · mgt503- principles of management (session - 2) marks: 85 question no: 1__ ( marks: 1 ) -...
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FINALTERM EXAMINATIONfall 2008
MGT503- Principles of Management (Session - 2)Marks: 85
Question No: 1__ ( Marks: 1 ) - Please choose one
Ali always consults with his employees and uses their suggestions before making adecision. He is demonstrating which type of leadership style?
DirectiveAchievement-oriented
Participative
Supportive
Question No: 2 ( Marks: 1 ) - Please
choose one All of following are true regarding
teams
EXCEPT:Teams are more flexible than traditional departments Teams
are less responsive to a changing environment Teams
can serve as a source of job satisfaction Teams better
utilize employee talents
Question No: 3__ ( Marks: 1 ) - Please choose one
All of the following are primary management functions EXCEPT:
Setting goals
Hiring employees
Monitoring activities
Motivating employees
Question No: 4 ( Marks: 1 ) - Please choose one
Ali is a Branch Manager at Mutual Saving Bank. I f he is an average middlemanager, which of the following management activities is he likely to spend thegreatest amount of time?
Planning
Controlling
LeadingOrganizing
Question No: 5 ( Marks: 1 ) - Please choose one I f
you get more output from a given input, you have:
Decreased effectiveness
Increased effectivenessDecreased efficiency Increased efficiency
Question No: 6 __ ( Marks: 1 ) - Please choose one
All of the following are titles of middle level managers EXCEPT:
Operator
District manager
DeanDivision manager
Question No: 7 __ ( Marks: 1 ) - Please choose one
Which of the following is considered to be the father of modern computing?
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Charles Babbage
Max Weber
Fredrick W Taylor Abraham Maslow
Question No: 8__ ( Marks: 1 ) - Please choose
one Abraham Maslow and Douglas are called:
Question No: 9 ( Marks: 1 ) - Please choose one
According to Maslow's hierarchy of need, a healthy work environment is an
example of which of the following need?
Physiological
Esteem
Question No: 10__ ( Marks: 1 ) - Please choose one
Through technological and managerial process inputs of an organization aretransformed into:
Administrative theorists
Pre-classical theorists
Classical theorists
Behavioral theorists
Social
Output
Feedback
Feed forward
Transformation
Question No: 11__ ( Marks: 1 ) - Please choose one
Disney World buys soft drink from coca-cola, food from Sara Lee and papersproducts from Mead. Coca-cola, Sara Lee and Mead are disneys:
Suppliers
Owners
CustomersCompetitors
Question No: 12__ ( Marks: 1 ) - Please choose one
Attempting to understand the signs of some problem comes under:
Scanning stage
Categorization stage
Diagnosis stage
Implementation stage
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Question No: 2 2 ( Marks: 1 ) - Please choose one
Only employees with top-secret clearance may enter the sealed room, is an exampleof which of the following?
Rule
Procedure
PolicyPlan
Question No: 1 4 ( Marks: 1 ) - Please choose one
Which of the following requires managers to select the best alternative frommultiple criteria or alternative solutions?
Escalation of commitment
Optimizing
SatisfyingBounded rationality
Question No: 15 __ ( Marks: 1 ) - Please choose one
Many decisions fail after the final choice because of the occurrence of which ofthe following?
Decision criteria weights were incorrect
People affected failed to accept the solution
Satisficing occurred
Choice was wrong
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I n terms of linear programming, profit margins on different products that acompany can produce represent which of the following?
Constraints
Feasibility regionsScenarios
Basis for the objective function
Question No: 17 ( Marks: 1 ) - Please choose one
Competitor intelligence allows managers to do which of the following?
React to competitor actions
Cut cost below the competitionIncrease market diversification Predict
competitor actions
Question No: 18__ ( Marks: 1 ) - Please choose one
Sony has a goal to acquire a firm in the entertainment industry. The goalwas realized when Sony bought Columbia picture. I t comes underwhich of the following?Strategic goal
Operational goal
Question No: 2 2 ( Marks: 1 ) - Please choose one
Tactical goal
Personal goal
Which of the following is an area in the environment that i f exploited may generatehigh performance for organization?
Strength
Weakness
OpportunityThreat
Question No: 20 __ ( Marks: 1 ) - Please choose one
At the first step of goal setting a manager should:
Evaluate available resources
Review organizations mission
Write down goals Estimateexpected benefits
Question No: 21 __ ( Marks: 1 ) - Please choose one
A strategy in which an organization seeks to distinguish itself from competitorsthrough the quality of its products or services is called:
Deliberate strategy
Differentiation strategy
Emergent strategyFocus Strategy
Question No: 1 9 ( Marks: 1 ) - Please choose one
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Safeguard is an anti-bacterial soap that provides superior longer lasting germprotection. Through this soap Procter & Gamble is practicing which of thefollowing strategies?
Stability Strategy
Differentiation strategy
Emergent strategyCost leadership strategy
Question No: 23- ( Marks: 1 ) - Please choose one
A construction supervisor who sees an impending thunderstorm, tells workersto go home, and secures the site is demonstrating:
Delegation
Accountability
ResponsibilityAuthority
Question No: 24- ( Marks: 1 ) - Please choose one
I n which organizational structure employee have two managers?
Team
Learning
Question No: 25 ( Marks: 1 ) - Please choose one
Boundaryless
Matrix
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which part to accommodate and support the change?
Span of control
Chain of command
Question No: 26 ( Marks: 1 ) - Please choose one
A structure that is characterized by narrow span of management and manyhierarchical levels is:
Tall Structure Flat
Structure Matrix
Structure DivisionalStructure
Question No: 27__ ( Marks: 1 ) - Please choose one
Which of the following organization has a limitless span of control?
Learning
Boundaryless
Team
Question No: 28 ( Marks: 1 ) - Please choose one
Structure
Matrix
Question No: 25 ( Marks: 1 ) - Please choose one
Which of the following creates the Dual Chain of Command?
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Functional and Simple structure
Project and matrix Structure
Simple and matrix Structure
Question No: 29__ ( Marks: 1 ) - Please choose one
Which of the following are three important elements with regard to
motivation?
Efforts, Organizational Goals and Needs
Mission, Vision statement and Efforts
Desire, Needs and Resources
Goals, Employees and Desire
Question No: 30 ( Marks: 1 ) - Please choose one An unsatisfied need creates
which type of emotion?
Anxiety
Pressure
Question No: 31 ( Marks: 1 ) - Please choose one
What should a manager do while motivating employees?
Increase wages and salaries
Incorporate promotional opportunities
Recognize individual differences
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Question No: 32__ ( Marks: 1 ) - Please choose one
All of the following are the weakness of Maslows theory EXCEPT:
Order of needs and hierarchy may not be the same for all the employees Maslows
theory is applicable to everyone irrespective of cultural differences Five levels of
need are not always present
The levels in different cultures may have different importance level
Question No: 33 ( Marks: 1 ) - Please choose one
Salman enjoys coming to work because of working on a team that isdeveloping a new product. The sense of belonging and friendship he shareswith them demonstrates what Maslow categorized as:
Physiological needsSafety needs
Social needs Power
needs
Question No: 34 ( Marks: 1 ) - Please choose one
Which of the following characteristics is NOT a part of Theory X?
Employees will need to be closely controlled
Employees will consider work to be a natural activity
Employees will have little ambition
Employees will dislike work
Question No: 35__ ( Marks: 1 ) - Please choose one
Gender, tenure, education and level in organization
Inputs, outputs, gender and time duration Level
in organization, power and responsibility Outputs,
inputs, education and experience
Question No: 36__ ( Marks: 1 ) - Please choose one
According to McClellands three needs theory of motivation, a good salesperson isprobably high in which of the following need?
Question No: 37__ ( Marks: 1 ) - Please choose one
According to McClelland's three-need theory, people who are striving for personalachievement rather than for the trappings and rewards of success have a high:
Need for achievement
Need for affiliation
Need for power
Need for sympathy
Question No: 38 ( Marks: 1 ) - Please choose one
What was the focus of leadership studies in 1920s and 1930s?
Charisma
Which of the following are the motivating variables of equity theory?
Need for Affiliation
Need for Achievement
Need for Power
Need for Existence
Question No: 39 ( Marks: 1 ) - Please choose one
Who developed the first comprehensive contingency model for leadership?
Fiedler Vroom
HouseHersey
Question No: 40 ___( Marks: 1 ) - Please choose one
When there is a mismatch between leaders style and the type of situation inwhich leaders find themselves, Fiedler suggested that leaders should:
Change their style to fit the situation
Change the situationChange both leader style and the situation
Change subordinate expectations
Question No: 41 ___( Marks: 1 ) - Please choose one
A leader who involves employees in decision-making, delegates authority andgathers input from employees, but makes the final decision, he is using which of thefollowing leadership style?
Democratic-participative
Laissez-faire
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Democratic-consultative
Question No: 42 ( Marks: 1 ) - Please choose one
Visionary leaders appear to have all of the following qualities related to effectiveness intheir leadership roles EXCEPT:
Ability to explain the vision
Ability to express the vision
Ability to extend the vision
Ability to enforce the vision
Question No: 43 ( Marks: 1 ) - Please choose one
Which of the following leaders provide vision and sense of mission, instill pride andgain the respect and trust of their followers?
Transactional
Charismatic
Supportive
Directive
Question No: 44 ( Marks: 1 ) - Please choose one
Which of the following is a characteristic of a high-performing team that makes thegroup greater than the sum of its parts?
A quality circle
Group dynamics
Synergy
Cohesiveness
Question No: 45__ ( Marks: 1 ) - Please choose one
Asif's work team does its own hiring and scheduling and is even responsible forevaluating each other's performance. Asif is part of which of the following team?
Problem-solving Cross-functional
Question No: 46__ ( Marks: 1 ) - Please choose one
Which of the following is a major drawback of written
communication?
Lack of feedback Lack of
precision Less well thought
out
Lack of verifiable permanent record
Question No: 47 ( Marks: 1 ) - Please choose one
A system digitizes a spoken message, transmits i t over the network andstores the message on a disk for the receiver to retrieve later is called which of thefollowing?
Facsimile
Instant messaging
Voice-mail
Electronic data interchange
Self-managed
Virtual
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Question No: 4 8 ( Marks: 1 ) - Please choose one
Implementing the control process includes which of the following step?
All of the given options
Establish standardsDetermine the need for corrective action Compare performance against standards
Question No: 49 __ ( Marks: 1 ) - Please
choose one Control that prevents anticipated
problems is called:
Feed forward control
Concurrent controlFeedback control
Management control
Question No: 50 __ ( Marks: 1 ) - Please choose one
Value chain partners are part of which of the following component of ValueChain Management.
Technical investment
LeadershipCoordination and Collaboration
Planning
Question No: 5 1 ( Marks: 5 )
What are the leadership traits? Discuss.
Question No: 52- ( Marks: 10 )
Describe different factors that influence the amount of centralization anddecentralization in an organization?
Question No: 53- ( Marks: 10 )
Do you think motivation comes from within a person or it is a result of the situation?Explain in your own words.
Question No: 54- ( Marks: 10 )
Draft guidelines for managers to improve their effectiveness as non verbalcommunicators.
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