microsoft® has announced that it will end support for the windows xp operating system on august 4...
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Robert EickleberryMGMT 505 – Project Management Fundamentals
Date May 6, 2011Tony Sines
Southwestern College Professional
Upgrade Windows XP to Windows 7 Professional
Microsoft® has announced that it will end support for the Windows XP operating system on August 4th, 2014.
Top management has made this a priority for the organization to limit the impact of the end of support for Windows XP on the company’s daily operations.
By being proactive in the upgrade the client has determined that is will implement the project on its own terms instead of Microsoft’s®.
Why Upgrade?
There are 567 desktop systems and 375 laptops for a grand total of 942 machines that will need to be upgraded.
“To run Windows 7 Professional, your PC must have at least 1 gigahertz (GHz) or faster, 32-bit (x86) or 64-bit (x64) processor 1 gigabyte RAM (32-bit or 2 GB RAM (64-bit), 16 GB available hard disk space (32-bit) or 20 GB (64-bit) and DirectX 9 graphics device with Windows Display Driver Model 1.0 or higher driver” (Bradley, p. 5, 2009).
PC Info:
• User data needs to be backed up• Machine upgraded to Windows 7 Professional• Install Office 2010 Professional• Install Cisco WebEx Connect Instant Messenger• Install eManuals (client software)• Restore user data to the newly imaged machine
Any other applications will need to be installed by the end user through the online application resource known as the Application Depo.
Installation Requirements:
The image will be provided by the client:
Windows 7 Image:
1. Includes Harvester2. Joins Machine to Domain3. Adds User to machine4. Adds Printers5. Includes drivers for desktop/laptop
HPSD (HP Service Desk) Ticket System• Tracks progress• Records any issues• Allows report generation• Monitors each installation (time, date, user, tech)
Weekly Team Meetings“Rather than spending countless hours reading through email chains and clarifying meaning, meetings are often the most effective means to ensure alignment” (Lichtenwalner, 2011).
Management Tools:
WBS: Work Breakdown Structure
Windows 7 Installation
Process
Install Windows 7
Install WebEx Connect Instant
Messenger
Copy User Data Back to
Machine
Install Office 2010
Professional
Install eManuals
Backup User Data
Weekly Team Meetings
Time Line:
May June July August
5/6/11
Report
Meeting
5/20/11
Report
Meeting
Project Start Date: 5/1/11
Deploy Windows 7 Image to technicians
Deploy external Hard Drives to technicians
Complete project work scope
6/10/11
Report
Meeting
5/2/11
Start Upgrades
Start Ticket Creation
6/24/11
Report
Meeting
Project Complete Date: 8/31/11
Verify Completion
Client Sign off
6/1/11
Evaluate Progress
Windows 7 Upgrade Time line
Timeline Instructions
Report – Generate Weekly Report from HPSD to monitor project progess.
Meeting – Host weekly meeting to address issues.
Evaluation Dates will be the first of every month
5/13/11
Report
Meeting
5/27/11
Report
Meeting
6/3/11
Report
Meeting
6/17/11
Report
Meeting
7/1/11
Evaluate Progress
7/1/11
Report
Meeting
7/8/11
Report
Meeting
7/15/11
Report
Meeting
7/22/11
Report
Meeting
7/29/11
Report
Meeting
8/1/11
Evaluate Progress
8/5/11
Report
Meeting
8/12/11
Report
Meeting
8/19/11
Report
Meeting
8/26/11
Report
Meeting
• 1 Project Manager• 4 Technical Team Members• Windows 7 Image • Office 2010 Installation Disk• Cisco WebEx Connect Instant Messenger Installation Disk• eManuals Installation Disk• 4 External 250 Gigabyte Drives• HPSD• 942 Windows 7 Professional License
Project Resources:
Proposed Cost: Cost Amount TotalSeagate Expansion 25GBUSB 2.0 Portable External Hard Drive ST902504EXA101-RK (link)
$61.06 4 $244.24
Project Manager $1,000/wk. 18 $18,000
IT Team Members $20/hr. 2880 $57,600Microsoft® Windows Professional 7 Single OPEN 1 License No Level Legalization Get Genuine (link)
$184.00 942 $173,328
Total: $249,172.24
Risk Assessment:Risk Event Likelihood Impact Detection
Difficulty When
Timeline 2 5 2 Throughout Project
Lack of Personnel
1 4 3 Course of Project
Technical Issues 2 3 3 During Upgrades
Cost 1 3 1 Throughout Project
Data Lose 1 4 1 During Each Upgrade
1= Very Low | 2=Low | 3=Moderate | 4=High | 5= Very High
• Timeline – 4 months• Personal – 5 members (including Project Manager)• Data Migration – estimated at 5 gigabytes per user• Application Installs –
1. Office 20102. Cisco WebEx Connect Instant Messenger3. eManuals
It will be the Project manager’s responsibility to identify the deficit and work with other team members to make up the difference.
Constraints:
• There is very little room for project scope creep since the scope of the project has been sharply defined.
• The Project manager will need to make sure that his 4 member team keeps on track with the upgrades by monitoring their progress through the HPSD ticketing system and by holding weekly meetings.
• It will be the Project manager's responsibility to also make sure the project stays as close to budget as possible.
• This project will allow the client to continue to carry out its daily business for years to come.
Conclusion:
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