misra,d.c. (2009) 6 choice belief developing e gov curriculum

A joint BELIEF, 6CHOICE projects symposiumNew Delhi, January 28-29,2009 1© Dr D.C.Misra 2009

A joint BELIEF, 6 CHOICE A joint BELIEF, 6 CHOICE projects symposiumprojects symposium

Distance Learning as an e-Infrastructures application:

Innovation and future trendsIndia Habitat Centre, New Delhi,

January 28-29, 2009

Ten Emerging Challenges in Ten Emerging Challenges in E-governance CurriculumE-governance Curriculum

A Presentation by

Dr D.C.MisraE-governance Researcher and

Consultant

Dr D.C.MisraDr D.C.MisraE-governance Researcher and ConsultantE-governance Researcher and Consultant

-- Former Chairman, Task Force for IT Policy for Delhi,

-- Chief Knowledge Officer, Government of Mauritius, Port Louis under aegis of Commonwealth Secretariat, London, and

-- President, Council of State Industrial Development and Investment Corporations of India

Address: C-183 Madhuvan, Madhuvan Marg, New Delhi-110092

Tel: 2245 2431 Email: dc_misra@hotmail.com

I IntroductionI Introduction

E-infrastructure is essential for e-learningHowever, its utilisation by creating

requisite content is equally important otherwise the investment made goes waste

An attempt has been made in this presentation to identify emerging challenges in development of e-governance training curriculum

Define the Target GroupDefine the Target Group

Legislators who are at least graduatesServing civil servants Employees of technology companiesEmployees of civil society organisationsGraduates who are interested in e-

governance

II OverviewII Overview

I IntroductionII Emerging Challenges1. Turf War2. Global and Local3. State and Citizen4. Government and Technology5. Items for Inclusion

OverviewOverview

6. Theory and Practice7. Case Studies8. Best Practices9. Generalist and Specialist10. E-learning and TrainingIII Conclusion: A Summing Up

II Emerging Challenges in E-II Emerging Challenges in E-governance Curriculum-1governance Curriculum-1

There is no standard curriculum in e-governance

Every stakeholder is pulling e-governance to his own practice or discipline

This has prevented consolidation of e-governance

And led to fragmentation of e-governance

The Turf War in The Turf War in E-governanceE-governance

Select Stakeholders involved in Turf War

Political ScientistTechnologist Vendor

Legal Expert

Software Engineer

Electronics Engineer Open Source VolunteerE-government

Manager

Journalist

Legislator

Civil Society Organisation

Citizen

InternationalOrganisation

Academic

E-governance

The Turf War in The Turf War in E-governanceE-governanceChallenge No.1

How to end the turf war in e-governance and make e-

governance curriculum inter-disciplinary?

Emerging Challenges in Emerging Challenges in E-governance Curriculum-2E-governance Curriculum-2

Being Web-based, e-governance is global in character

Boundaries of nation states have become irrelevant in the age of Internet

There is great exchange of ideas, information and knowledge worldwide

But the needs of the people are at local level where they work and live

Global Characteristics and Local Global Characteristics and Local NeedsNeeds

Internet World Wide Web

Discussion Groups

Twitter

Local Needs

Quality of Life

Livelihood

Security

Safety

Technology Citizens

E-governance

Citizens

Global Characteristics and Local Global Characteristics and Local NeedsNeeds

Challenge No.2

How to blend global characteristics of e-

governance with local needs in e-governance curriculum?

State has its own demand for e-governance, typically for improvement in internal processes

Citizens have their own demand for e-governance, typically for better service delivery

State would like to have a governance-centric e-governance

Citizens would like to have a citizen-centric e-governance

State and CitizenState and Citizen

State vs CitizenGovernance-centric E-governance

Citizen-centric E-governance

State Citizen

Technology Technology

Technology

E-governance

State and CitizenState and Citizen

Challenge No.3

How to balance the requirements of state and

requirements of citizens in e-governance curriculum?

E-governance is governance mediated through technology

How much weight should be given to governance?

How much weight should be given to technology?

Governance: Technology, 50:50, 60:40 or 40:60 or any other ratio?

Governance and TechnologyGovernance and Technology

Relative Weights to Governance and Technology

Governance Technology

E-governance

Governance and TechnologyGovernance and Technology

Challenge No.4

How much weight should be assigned to governance and

how much to technology in e-governance curriculum?

There are many competing items claiming to be included in e-governance curriculum

The time available is, however, limited (2 days, 3 days or longer?)

How to provide “hands-on” experience?Which elements must be included and

which can be left out from the curriculum?

Competing Elements for Competing Elements for InclusionInclusion

Must Know

Should Know

Could Know

E-governance has a number of theoretical perspectives

Currently, however, e-governance is dominated by practice

A mix of e-governance theory and practice will enrich each other

What should, however, be the mix?

E-governance Theory and E-governance Theory and PracticePractice

Theory vs Practice

E-governanceTheory

E-governancePractice

E-governance Curriculum

E-governance

E-governance Theory and E-governance Theory and PracticePractice

Challenge No.6

What should be the percentage of content of theory and practice in e-governance

curriculum?

E-governance is currently flush with case studies- national and international

How relevant are such case studies in designing new e-governance projects or improving the existing projects?

Should they be included in e-governance curriculum?

If so, what should be the criteria of selection of case studies in e-governance curriculum?

E-governance Case StudiesE-governance Case Studies

Case Studies

Relevance? Criteria of Selection?

E-governance

E-governance Case StudiesE-governance Case Studies

Challenge No.7

What should be the criteria of selection of e-governance case

studies in e-governance curriculum?

Best Practices raise similar questions as case studies

Typically best practices pertain to very faourable siuation.

Are they relevant to a particular situation?How to determine best practice for a

particular situation?

E-governance Best PracticesE-governance Best Practices

Best Practices

FavourableSituation

Specific Situation

E-governance

E-governance Best PracticesE-governance Best Practices

Challenge No.8

How to identify “best practices” relevant to specific situation

for inclusion in E-governance curriculum?

E-governance is currently dominated by specialists (technocrats)

Specialists (technocrats) however need to broaden their vision

Generalists (bureaucrats) do not appreciate technical aspects of e-governance

Generalists (bureaucrats) require some rudimentary technical knowledge

Generalist Specialist

Complementary Knowledge

E-governance

Generalist and SpecialistGeneralist and Specialist

Challenge No.9

How to make a generalist a specialist and a specialist a

generalist by imparting complementary knowledge

through e-governance curriculum?

E-learning and e-government: a non-separable couple (Palkavits, Lorente and Karagiannis 2002?)

E-learning has overwhelming advantages over traditional offline learning like 24x7 availability, quick updating, interaction, etc.

Does e-learning require a separate curriculum, or E-governance training curriculum can include

training in e-learning?

E-learning and E-governance E-learning and E-governance TrainingTraining

E-learning (Online)

Learning (Offline)

E-governance Training Curriculum

E-governance

E-learning and E-governance E-learning and E-governance TrainingTraining

Challenge No.10

How to incorporate requirements of e-learning in

e-governance curriculum?

III ConclusionIII Conclusion

E-governance curriculum has to be developed by:

Identifying target groupsMeeting emerging challenges

in curriculum development, and

Promoting e-learning

End of Presentation

Thank you.

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