mlove living rethought

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Living, Rethought What the next wave of technology means for humans

Louisa Heinrich Group Director, Strategy Fjord @customdeluxe @fjord

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We create useful, e!ective, and desirable services that people love.

We do digital service design

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Digital has come a long way.

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It’s gone from option to necessity

then

now

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… And from peripheral to core for businesses, too.

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So we’ve learned a few things

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It’s all still changing. Only now, it’s changing even faster.

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2.3 billion connected people

~5 billion connected objects (and growing)

Source: Mary Meeker, kcpb, Internet trends 2012

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Interaction hazard ahead

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How much attention do we have?

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New challenges emerge as the interface fades into the background...

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Understanding: C & A “Like”

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Understanding: Pixels per Person

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Immediacy: Grab Magic

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Integration: Jawbone UP

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Homo Digitus is emerging

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So what should we do about all of this? As designers? As people?

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The human face of sustainability

Images: Ithaca College Library, the Mustard Seed Project

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As designers, we must facilitate the change.

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Beautiful seams, not “seamlessness”

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Beware the uncanny valley

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New skills for new problems

choreography

quantum maths

sound engineering

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We mustn’t be afraid to learn new things.

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Because this is what it’s all about.

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Danke! @customdeluxe @fjord