mobile cloud
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Mobile Cloud
29 September 2011
©2011 SugarCRM Inc. All rights reserved.
@jsysmans
http://www.linkedin.com/in/jsysmans
jsysmans@sugarcrm.com
Agenda
Mobile Cloud
Mobile Cloud Enables Business
Mobile Cloud Enables CRM
Parting Thoughts
©2011 SugarCRM Inc. All rights reserved.
Mobile Cloud
04/10/2023 ©2011 SugarCRM Inc. All rights reserved. 4
From $400 million in 2009 to nearly $9.5 billion by 2014
Source: Read Write Web, Feb 2010
Smartphones Created Mobile Cloud Market
Mobile Apps Surpasses Web Browsing
Which Smartphone?
Android35%
BlackBerry27%
iPhone26%
Win-dows Mo-bile8%
Palm OS3%
other2%
Market Share US Smartphones (March 2011)
Source: comScore March 2011
It’s All About The Apps
Source: Mobile Marketing Watch; April 2011
Apps Drive Usage Mobile Cloud
Source: Nielsen, June 2011
Correlation between number of Apps and Data usage
Android Up, BlackBerry and Windows Down
Android42%
iPhone27%
BlackBerry22%
Win-dows Mo-bile6%
Symbian2%
other2%
Market Share US Smartphones (July 2011)
Source: comScore July 2011
20 million new tablets sold in 201055 million expected in 2011
103 million in 2012 and 154 million in 2013
The Tablet Revolution
Source: Gartner Oct 2010
The Tablet Revolution
In 2011, 25% of Tablets Are for Enterprise
Tablet Sales Eclipse Laptops in 2015
Source: eWeek Jan 2011
Source: Mashable Jan 2011
Which Tablet?
iPad82%
Android9%
Others9%
Tablet Market Share (May 2011)
Source: PadGadget May 2011
Mobile Cloud Enables Business
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15 of the Top 20 iPhone Business Are Cloud
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The Top 20 iPhone Finance Apps Are Cloud
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Challenge: Look At Your Own Smartphone
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Mobile Cloud Enables CRM
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86 iPhone Mobile CRM Apps, Most Cloud
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43 iPad Mobile CRM Apps, Most Cloud
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89 Android Mobile CRM Apps, Most Cloud
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Mobile CRM Saves The Day
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The Right Mobile CRM Strategy
Browser/Tablets
Apps
Offline
The Right Mobile CRM Strategy
Browser/Tablets
Apps
App with Offline
The Right Mobile CRM Strategy
Browser/Tablets
Apps
App with Offline
The Right Mobile CRM Strategy
Browser/Tablets
Apps
App with Offline
Why 2 Different Native Applications?
www.sugarcrm.com/mobile
©2011 SugarCRM Inc. All rights reserved.
04/10/2023 ©2011 SugarCRM Inc. All rights reserved. 29
Thank You
©2011 SugarCRM Inc. All rights reserved.
@jsysmans
http://www.linkedin.com/in/jsysmans
jsysmans@sugarcrm.com
Q&A
©2011 SugarCRM Inc. All rights reserved.04/10/2023 31
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