mobile payments: south africa 2014

MOBILE PAYMENTS ZA

Patrick Carmody | uxfoundry.co.za

July 2014

ABOUT THIS DECK

• 2014 has ushered in the first 3 mobile payments apps in South Africa

• The most notable mobile pmt apps to date will be looked at in this presentation:

– Zapper– Snapscan (in partnership with Standard Bank)– Flickpay (in partnership with Wigroup)

REVIEW• Registering on all 3 apps is smooth and

seamless, taking less than 5 mins

• Experiences at merchants have been excellent, with Zapper and Snapscan improving the restaurant exit experience markedly

• The only negative we experienced was where cashier intervention was required (Flickpay), which leads to a backfiring of the experience

Type: Scan receipt to pay

Developer: Zapper Ltd.

Backer: Undisclosed VC

Start Date: February 2014

Main Merchants to date: KZN Restaurants

Review: 10/10

SCAN QR ON RECEIPT

HISTORY TX SUMMARY

Type: Scan receipt to pay

Developers: FireID

Backer: Standard Bank

Start Date: February 2014

Main Merchants to date: Western Cape Restaurants

Review: 10/10

MERCHANT FINDER

REGISTERING HISTORY

Type: Scan receipt to pay

Developers: Flickpay Ltd.

Backer: WiGroup

Start Date: June 2014

Main Merchants to date: Vida e caffe, national

Review: let down by lack of cashier awareness

HOMESCREEN MERCHANTS

HISTORY VOUCHER

HOMESCREEN MERCHANTS

HISTORY VOUCHER