mobility management matters…for many reasons! judy shanley, ph.d. asst. vice president, education...

Mobility ManagementMatters…for Many Reasons!

Judy Shanley, Ph.D.Asst. Vice President, Education & Youth Transition

Co-Director, National Center for Mobility ManagementEaster SealsChicago, IL

Lunchtime Speaker…My Biggest Fear…..

And my Next Biggest Fear

And A Concern…Running to the Bathroom…

Thank you for Sticking with me!

Learning Objectives

Enhance understanding of mobility management Help others see why mobility management matters Leverage community and national resources Have reflect, network, and have fun!

Mobility Management Matters Because…Mobility management is an approach to designing and delivering transportation services that starts and ends with the customer. It

begins with a community vision in which the entire transportation network—public transit, private operators, cycling and walking, volunteer drivers, and others—works together with customers,

planners, and stakeholders to deliver the transportation options that best meet the community’s needs.

Mobility Management Matters Because….Legislation & Policy Reinforces a Focus on

Inclusive Transportation

IDEA Americans with Disabilities Act Higher Education Opportunity Act State Employment First Initiatives Olmstead Act Workforce Innovation and

Opportunity Act

Inclusion IDEA Access to the General Education Curriculum

Mobility Management Matters…Goals of Mobility Management

• Creating partnerships between a diverse range of community organizations (public, private, non-profit, for-profit, etc.) to ensure that transportation resources are coordinated effectively.

• Using these partnerships to develop and enhance travel options for customers in the community or region.

• Developing ways to effectively communicate those options to the public to inform customers’ decision-making, focusing on enhancing customer service.http://www.apta.com/resources/hottopics/mobility/Pages/default.aspx

Mobility Management focuses on YOU and your individual transportation needs – whether you are currently driving, need

transportation, or are somewhere in-between.

Like a travel agent coordinates air, hotel and car rental, mobility managers, or specialists, help

you coordinate the services you need to get you where you need to go, for your whole trip.

Mobility Management Makes Sense… Demand. Numbers of riders increasing. Flexibility. Public transit recognizes the importance

of multi-modal services. Quality of Life. Connections with health,

employability, and livability – especially for Veterans.

Economic. Market-driven services, improves efficiency.

Customer-Focused. Involving riders and other community members in the design of services results in services community members want and will use.

Economic Impact Southeastern Michigan: SMART

-Community Partnership Program saved $ 2.7 million(2002 figures)

Portland, OR: Tri-Met & Ride Connection-Ride Connection-providing mobility management services saved Tri-Met $ 1.973 Million in FY 2001

From J. Burkhardt http://www.apta.com/resources/hottopics/mobility/Documents/Business-Case-for-Mobility-Management.pdf

Why?

Why is Coordination Important?

And This is Why…

Access to Healthcare Access to College

Access to Jobs

It’s About….

Creating Opportunities

It’s About…

Working Together

It’s About….

Building a Foundation for Access & Independence

How Can Educators & Human Services Professionals Connect with Mobility

Management Systems? Contact your local Metropolitan Planning Organization – transit agency or

transportation department to learn about coordination in your community Find out about grant programs through which your school /organization

may participate and collaborate with mobility managers Learn about whether your customers can access any of the transportation

services provided by participants in the mobility management-coordinated transportation system

Attend meetings, meet people, join transportation committees Use resources offered by mobility managers to orient your constituents to

transportation options Invite mobility managers into your school/organization

Leverage Resources through Mobility Management & NCMM

The National Center for Mobility Management

The mission of the National Center for Mobility Management (NCMM) is to facilitate communities to adopt transportation strategies and mobility options that empower people to live independently and advance health, economic vitality, self-

sufficiency, and community.

www.nationalcenterformobilitymanagement.org

About the NCMM

• National Technical assistance center• Launched in early 2013• Jointly operated by three national organizations:

– Easter Seals– American Public Transportation Association– Community Transportation Association of America

• Through a cooperative agreement with the Federal Transit Administration, U.S. DOT

Key Activities

Implement communications and outreach– Website, Newsletter, LinkedIn, Webinars

Create technical assistance and training network for mobility management leaders and practitioners

Identify and document promising practices in mobility management

A Look at the Mobility Management Information Practices

Database (MMIP)

Ms. Julie says…I love the MMIP!I love the MMIP!

Submit your Practices!

Mobility Management Information and Practices (MMIP) Database

Identify descriptions of mobility management practices – State and county levels

Descriptive information about practices – context, demographics

Facilitate interactivity via searchable database features Flexible tool - Update content continuously

Practice Descriptions Innovation Knowledge base Stakeholder engagement Monitoring and evaluation Efficiency Impact

The Difficulty in Finding Mobility Management Practices

Not Sure if a Practice is Appropriate?

Users can search by FTA region, state, city, community size, or focus of mobility management practice.

Share Your Practiceshttp://nationalcenterformobilitymanagement.org/share-your-practices/

Contact UsCo-Directors

Judy Shanley, Easter Seals, jshanley@easterseals.com

Carolyn Jeskey, CTAA, jeskey@ctaa.org** Rich Weaver, APTA, RWeaver@apta.com

Regional Liaison, FTA Region 2**

Resources

36

www.projectaction.org

www.nationalcenterformobilitymanagement.org

http://webbuilder.nationalrtap.org/

Transitplannning4all.org

If you always do what you’ve always done, you’ll always get what you’ve always got.

In Fierce Conversations, By Susan Scott

Judy Shanley, Ph.D.jshanley@easterseals.com312-551-7227