monitoring ship management processes with ict...good “fit” to our organization, its business...
Post on 06-Oct-2020
2 Views
Preview:
TRANSCRIPT
www.gl-maritime-software.com
Monitoring Ship Management Processes with ICT Toha Mirhaja + Dominic Ng
6th Annual Digital Ship Singapore 2012 22 May 2012 Singapore
GL Maritime Software | 30.05.2012 | No. 2
Ship Management Processes? What do you mean...
Quality, Compliance
and Risk Assessment
Purchasing and
Inventory
Financial Planning
and Budgeting
Crew Management and Payroll
Digital Ship Singapore 2012 – Conference Monitoring Ship Management Processes with ICT
GL Maritime Software | 30.05.2012 | No. 3
How is your business, your fleet doing?
What I really mean is...
Performance
Do you know? But the real question is...
Digital Ship Singapore 2012 – Conference Monitoring Ship Management Processes with ICT
GL Maritime Software | 30.05.2012 | No. 4
Pressure is increasing
External pressures − Increasing amount of regulations and
requirements to comply with − Increased competition − Owners / Charterers / Customers being more
choosy and demanding
Digital Ship Singapore 2012 – Conference Monitoring Ship Management Processes with ICT
GL Maritime Software | 30.05.2012 | No. 5
Internal pressures − Cope with decreasing revenues and increasing
costs − More tasks to do with same / fewer people
Pressure is increasing
Digital Ship Singapore 2012 – Conference Monitoring Ship Management Processes with ICT
GL Maritime Software | 30.05.2012 | No. 6
increase own competitiveness maximize profit in harder economic times know more about assets comply with increasing requirements
And it is becoming even more important to get ahead ...
Digital Ship Singapore 2012 – Conference Monitoring Ship Management Processes with ICT
GL Maritime Software | 30.05.2012 | No. 7
So, the journey towards performance monitoring and performance-based ship management begins...
Stage 1: See no evil, hear no evil
Stage 2: Overcoming the
data disaster
Stage 3: Structured reporting
and analysis
Digital Ship Singapore 2012 – Conference Monitoring Ship Management Processes with ICT
GL Maritime Software | 30.05.2012 | No. 8
As the saying goes...
You can’t manage what you don’t measure
Easier said than done!
Digital Ship Singapore 2012 – Conference Monitoring Ship Management Processes with ICT
GL Maritime Software | 30.05.2012 | No. 9
Yes, there are lot of things to think about
1. Establish KPIs 2. Proper infrastructure and systems 3. Determine how to collect and process data 4. Determine how to monitor KPIs 5. Define means of reporting to external
stakeholders 6. Possibility for industry benchmarking
Digital Ship Singapore 2012 – Conference Monitoring Ship Management Processes with ICT
GL Maritime Software | 30.05.2012 | No. 10
combining data from different departments / or companies
account for vessels sailing all over the world
report to different stakeholders (charterers, management, owners)
Which means there is a great need for easily accessible information
Digital Ship Singapore 2012 – Conference Monitoring Ship Management Processes with ICT
GL Maritime Software | 30.05.2012 | No. 11
… which is a great challenge
… with offices all over the world
… and vessels trading around the globe
It’s essential to collect, process, and manage information (flows) effectively!
Office 2
Office 3
Vessel 1
Vessel 2
Vessel 3 Vessel 4
Vessel 5
Vessel 6
Office 1
Digital Ship Singapore 2012 – Conference Monitoring Ship Management Processes with ICT
GL Maritime Software | 30.05.2012 | No. 12
Charterer Operator
• High availability • Low fuel costs • Environment
Wouldn’t it be nice to have fully automated monitoring and reporting of KPIs?
Ship Owner
Mgmt.
Units / Depts
• Unit specific KPIs - Technical mgmt. - Safety - Crew - Budget
performance • Full transparency
- Total fleet
Ship Manager
• Low OPEX • High safety & compliance • High availability • High asset conservation
• Selected KPIs − Benchmarking − Reputation − Win new customers
Charterer Operator
Market
Tailored content for different stakeholder groups
Digital Ship Singapore 2012 – Conference Monitoring Ship Management Processes with ICT
GL Maritime Software | 30.05.2012 | No. 13
What could a possible solution look like?
Good “fit” to our organization, its business objectives, its size
Standardize and automate the process of collecting data needed in KPIs
Automate the process of processing collected data and preparing statistics
Allow internal reporting and analysis – drill down back to source data – not just reporting statistics without a context
Allow external reporting, customized content for different stakeholders (again automated), or to a benchmarking portal
Allow comparability, e.g. with external benchmarks and industry figures
Digital Ship Singapore 2012 – Conference Monitoring Ship Management Processes with ICT
GL Maritime Software | 30.05.2012 | No. 14
Overcoming problems of the past
We don’t even collect this data they’re asking us for
Ok, we collect it but in 10 different formats (unstandardized), stored in different software systems in different departments that don’t even talk to each other (the systems … maybe the departments too)
We’ve got 6 different PMS systems in place and it takes 2 people half a day to collect the information
This extensive manual post-processing / taking data from numerous sources and manually entering it into excel sheets leaves much room for error / manipulation
We don’t really have a good way to align systems and the ability to combine information from different (often proprietary) sources - Easily.
Digital Ship Singapore 2012 – Conference Monitoring Ship Management Processes with ICT
GL Maritime Software | 30.05.2012 | No. 15
Ship managers often have numerous technical ship management systems in place – “inherited” with vessels as they come into management
Inspections, Maintenance,
Repair, Overhaul
Purchasing & Logistics
Quality, Safety, Compliance
Finance, Controlling
Voyage Management
Chartering HR, Crewing
Which makes it very difficult to combine data to monitor fleet performance on an aggregated level!
Inspections, Maintenance,
Repair, Overhaul
Purchasing & Logistics
Quality, Safety, Compliance
Inspections, Maintenance,
Repair, Overhaul
Purchasing & Logistics
Quality, Safety, Compliance
Inspections, Maintenance,
Repair, Overhaul
Purchasing & Logistics
Quality, Safety, Compliance
PMS Vendor 1
PMS Vendor 2
PMS Vendor 3
PMS Vendor 4
Other systems may be decentralised or even split accross different 3rd party companies
Digital Ship Singapore 2012 – Conference Monitoring Ship Management Processes with ICT
GL Maritime Software | 30.05.2012 | No. 16
Typical ship management applications support a process in the first place …
Conduct repair Request new spares
Inquire several suppliers Order spares Deliver spares
to vessel Receive invoice Check invoice and pay supplier
Stock below minimum
Stock refilled
Equipment defect
Repair job done
Items requested
Supplier quotes
Ordered items
Price per item
Delivery date
Delivered quantity
Payment date
Payment amount
...
… and by doing so, produce a lot of data and information...
Digital Ship Singapore 2012 – Conference Monitoring Ship Management Processes with ICT
GL Maritime Software | 30.05.2012 | No. 17
It’s easy to get lost in all this data – and it’s often difficult to use it effectively
Digital Ship Singapore 2012 – Conference Monitoring Ship Management Processes with ICT
GL Maritime Software | 30.05.2012 | No. 18
But aggregated, it can be combined into information that is highly relevant
Conduct repair Request new spares
Inquire several suppliers Order spares Deliver spares
to vessel Receive invoice Check invoice and pay supplier
Stock below minimum
Stock refilled
Equipment defect
Repair job done
Items requested
Supplier quotes
Ordered items
Price per item
Delivery date
Delivered quantity
Payment date
Payment amount
...
• Maintenance performance • Maintenance & repair costs per machinery item • Open repair and maintenance tasks in a fleet wide comparison • Budget performance by vessel / cost centre • Items purchased per supplier (identifying A-suppliers) • Delivery performance of supplier • ...
Digital Ship Singapore 2012 – Conference Monitoring Ship Management Processes with ICT
GL Maritime Software | 30.05.2012 | No. 19
In the past… Combining data from different systems for aggregated reports was tedious
+ +
Many hours of manual work: getting data out of each system individually, data preparation, combining data manually, etc.
Digital Ship Singapore 2012 – Conference Monitoring Ship Management Processes with ICT
GL Maritime Software | 30.05.2012 | No. 20
That’s where business intelligence (BI) systems come into play
Inspections, Maintenance,
Repair, Overhaul
Purchasing & Logistics
Quality, Safety, Compliance
Finance, Controlling
Voyage Management
Chartering HR, Crewing
Source systems from several software vendors
One Reporting and Analyzing window into your information source
In Memory (RAM) concept of data extraction / transformation / loading (no datawarehouse OLAP-cubes needed)
Digital Ship Singapore 2012 – Conference Monitoring Ship Management Processes with ICT
GL Maritime Software | 30.05.2012 | No. 21
Customer Case Study: Pertamina Shipping
• Pertamina is a state oil and gas mining company – an Indonesian owned corporation
• and Pertamina Shipping Division was set up since1959 to handle to shipping activities for the Group
• owns a fleet of over 50 tankers and manage a diversified fleet of more than 130 vessels from gas carriers to VLCCs
• Pertamina Shipping is focused in maintaining quality technical management based on highest safety standards and invest in long-term sustainable maintenance programmes.
Example: Gebang/Pertamina 8002 87000 DWT
Digital Ship Singapore 2012 – Conference Monitoring Ship Management Processes with ICT
GL Maritime Software | 30.05.2012 | No. 22
Options for reporting, analyzing and decision support
• Top-level system: operational systems remain free and unimpeded
• Easier reporting on fleet / fleet group / vessel performance for internal fleet performance monitoring
• Analysis of costs, operations, and processes fleet-wide with drill-down back to source information
• Also easily generate reports with specific content for customers (owners) or other external stakeholders (charterers, vetting / inspectors etc.)
• Automate reporting processes – Significant time savings compared to manual preparation and data processing
Example: GL FleetAnalyzer
No information system yet to systematically collect and analyse all performance relevant information from ships
Digital Ship Singapore 2012 – Conference Monitoring Ship Management Processes with ICT
GL Maritime Software | 30.05.2012 | No. 23
Simplify data collection, ship-to-shore reporting, and dissemination of data
Combine the right data collection and reporting methods, data processing
Vessel system Onshore Server Owner
Manager
Onboard recording of all Technical, Maintenance, and Performance related data
Analysis on shore - for the entire fleet
• automatic processing and dissemination of data to e.g. owner and manager with tailored content
Digital Ship Singapore 2012 – Conference Monitoring Ship Management Processes with ICT
GL Maritime Software | 30.05.2012 | No. 24
The recipe for success
Define performance metrics that fit the individual organization
Structure and standardize data collection processes and information flows
And use ICT tools tailored for the shipping industry to …
• automate data processing (preparation of reports / statistics)
• combine data from numerous sources, bringing together data that was previously impossible to put into relation with each other
• exploit greater analysis capabilities both for strategic decision making and continuous improvement measures
• automate internal and external reporting
Digital Ship Singapore 2012 – Conference Monitoring Ship Management Processes with ICT
GL Maritime Software | 30.05.2012 | No. 25
Automated extraction of data from day-to-day systems
Dashboards to monitor fleet KPIs
Graphical analysis & statistics - drill down back to source
data Analyze and trend data
collected in forms Cost savings potential
revealed Turn data into knowledge for
continuous improvement!
GL FleetAnalyzer
BI systems for greater analysis of fleet data
Digital Ship Singapore 2012 – Conference Monitoring Ship Management Processes with ICT
GL Maritime Software | 30.05.2012 | No. 26
Ship management Ship operations
GL Maritime Software Portfolio – 2 Main Pillars
GL CrewManager Supports your complete crewing activities
GL HullManager Supports your hull integrity process based on 3D ship model
GL FleetAnalyzer Gets you information out of your different operational data
GL ShipManager Supports all key ship-mgmt. processes (maint., proc., compliance, etc)
GL SeaScout Helps you navigate through bad weather without damages
EcoAssistant Save fuel without modifying your vessel by optimal trim
GL Machinery Manager Enables condition based maintenance
GL FleetManager - Finance module Accounting, Controlling Cash, Intercompany for shipping CFOs
GL EmissionManager Complete onboard Emission recording and onshore reporting and fleet performance analysis
GL PortClearance Assistant Supports port clearance procedures and docu-mentation incl. eNOAD
By FutureShip
Digital Ship Singapore 2012 – Conference Monitoring Ship Management Processes with ICT
GL Maritime Software | 30.05.2012 | No. 27
Lets think about tools again: how would you like a good craftsman to work?
Digital Ship Singapore 2012 – Conference Monitoring Ship Management Processes with ICT
www.gl-maritime-software.com
maritime.software@gl-group.com www.gl-maritime-software.com
Smart tools for shipping......
Dominic Ng Director Maritime Software South Asia / Oceania dominic.ng@gl-group.com
top related