monthly performance report july 2012

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masFlight is a leading analytics platform for aviation, combining global flight information with weather, airport, fleet and economic data. At the World Route Development Forum yesterday, masFlight and OAG, the market leader in airline schedule data, announced a new partnership to jointly develop operations data analysis tools to enable airlines and airports to understand their own and competitors’ operational performance.

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Monthly Performance ReportU.S. Airlines

Flights during July 2012"

!!

Release Date: August 20, 2012!© 2012 Marks Systems Inc. All rights reserved.!

w 4833 Rugby Avenue, Suite 301 w Bethesda, Maryland 20814 w (888) 809-2750!

masFlight Solutions"

Daily Email Report"!We offer masFlight Daily, a free daily email report for airlines, airports, and aviation-focused professionals. We summarize weather and operational performance by carrier, by fleet type, and by hub operation. !!Sign up for free daily reports at:!masflightdaily.com!

2!

masFlight Web Application"!Operational data is critical to solid planning. masFlight centralizes information in an easy-to-use, subscription-based app for airlines, airports, and industry vendors. Combining revenue, schedule, operations and weather data, our platform revolutionizes schedule planning, operations analysis, air service development, airport operations and new opportunities. !For a free trial, contact solutions@masflight.com"

Monthly Performance ReportU.S. Carriers, July 2012"

Section" Contents" Slide"

Introduction! Methodology! 4!

Glossary of Terms! Explanation of aviation terms used! 5!

Key Metrics! July 2012 By Carrier, Rankings! 6!

Airport Summaries! Top 5 Departures, Arrivals! 10!

Airport Deep-Dive of the Month! Analysis for MCO! 12!

Market Profile of the Month! LA Basin to Las Vegas! 14!

Individual Carrier Metrics! Summary & detail for individual carriers! 16!

3!

Contents"

To receive this report by email each month, please visit masflight.com"

Monthly Performance Report: July 2012"The masFlight Monthly Performance Report summarizes United States airline performance. !

"Differences from DOT ASQP (“On-Time”) Reports. We collect flight information for most scheduled carriers, including both “mainline” hub-and-spoke airlines and their regional affiliates. DOT’s on-time data reports differ from ours because:!"(1)  Some carriers are excluded from DOT reports. Only airline certificates with 1% or greater

share of scheduled-service domestic passenger revenue report on-time data to DOT. Many low fare and regional carriers are therefore excluded. Our report captures most of these carriers. !

(2)  Our report includes international flights by U.S. carriers. DOT includes only domestic flight operations in its report, since carriers do not report international flights."

(3)  DOT reports on-time performance by operating carrier, not by marketing carrier. For example, both United and Delta market regional flights that are operated by SkyWest. We report performance by operating carrier (e.g. SkyWest as a discrete entity) and by marketing carrier. !

(4)  DOT reports focus on on-time arrivals only. We focus on three operational statistics. “D15” performance is the percent of flights that depart the gate within 15 minutes of schedule. “A14” performance is the percent that arrive at the destination gate within 14 minutes of schedule. “CF” (or Completion Factor) is the percent of flights scheduled that arrive at their destination, net of cancellations and non-completed diversions. "

Introduction"

4!

Terms Used Italicized terms are the key definitions used !

Term" Definition"

CF% (Completion Factor)! The percent of flights scheduled that arrive at their destination!

D0%" Flights that depart from their origin by the scheduled departure time!

D15% (On-Time Departures)! Flights that depart from their origin within 15 minutes of the scheduled time!

A0%" Flights that arrive at their destination on or before scheduled arrival time!

A14% (On-Time Arrivals)! Flights that arrive at their destination within 14 minutes of schedule!

Gate Turn Time" The “on-gate” time between gate arrival and gate departure for a given aircraft!

Scheduled Gate Turn" Turn time defined by scheduled arrival to scheduled departure time!

Actual Gate Turn" Turn time defined by actual arrival to actual departure time!

Taxi-Out Time" Time from gate departure to runway takeoff!

Taxi-In Time" Time from runway landing to gate arrival!

Ground Delay Program" FAA delays for flights at departure airport for flights into a specific facility!

Definitions"

5!

U.S. Airline System Performance Metrics July 2012!

U.S. Airline Category"

Tracked Flights"

Departures" Arrivals"

Completed"CF%!

On Schedule"

D0%!On-time"

D15%"On Schedule"

A0%!On-time "A14%"

All U.S. Airlines" 767,926! 98.2! 57.9! 78.4" 57.5! 76.7"

Mainline Airlines! 260,981! 98.9! 57.6! 79.2" 58.8! 77.5"

Low Fare Airlines! 168,480! 99.5! 50.7! 77.7" 55.5! 77.2"

Regionals ! 338,465! 97.1! 61.8! 78.1" 57.4! 75.7"

All U.S. Airlines include all U.S. carriers tracked by masFlight!

Mainline Airlines include American, Alaska, Continental, Delta, Hawaiian, United, and US Airways!

Low Fare Airlines include JetBlue, AirTran, Frontier, Spirit and Southwest!

Regionals include Pinnacle, Colgan, Trans States, CommutAir, Compass, ASA, GoJet, PSA, American Eagle, Comair, SkyWest, Executive, Piedmont, Horizon, Chautauqua, Shuttle America, ExpressJet, Cape Air (United), Mesaba, Mesa, Republic, Silver, and Air Wisconsin. "

Key Metrics"

6!

All Flights!

Key Metrics"

U.S. Carrier Summaries July 2012!

7!

Mainline Only! Regional Carriers!

(a) Mainline flights marketed by Continental and United are operated by United"Includes flights to, from and within North America only "

CF% = Completed Flights (not cancelled or diverted)!D15% = On-time Flight Departures!A14% = On-time Flight Arrivals!

Airline" Tracked" CF%" D15%" A14%"

American" 109,904" 97.8! 80.1! 78.3"

Alaska" 26,448" 99.3! 90.8! 90.2"

United" 178,971" 97.3! 69.2! 68.5"

Delta" 175,069" 98.1! 81.7! 79.5"

Frontier" 10,475" 99.7! 81.4! 76.1"

US Airways" 99,091" 98.1! 83.1! 78.5"

AirTran" 21,316" 99.4! 84.4! 78.2"

JetBlue" 24,617" 99.4! 78.3! 75.8"

Hawaiian" 7,140" 99.9! 91.8! 89.0"

Southwest" 102,299" 99.4! 76.2! 77.9"

Spirit" 7,390" 99.9! 68.6! 65.9"

Virgin America" 5,206" 99.9! 83.8! 83.0"

Tracked" CF%" D15%" A14%"

51,988" 96.8! 79.8! 78.6"

11,623" 98.9! 92.2! 92.5"

114,871" 96.9! 71.3! 69.8"

97,370" 97.0! 81.4! 78.7"

2,823" 99.5! 81.5! 74.1"

59,790" 97.3! 80.2! 75.6"

Tracked" CF%" D15%" A14%"

57,916" 98.6! 80.4! 78.0"

14,825" 99.7! 89.7! 88.3"

64,100" 98.0! 65.6! 66.3"

77,699" 99.5! 82.1! 80.5"

7,652" 99.8! 81.3! 76.8"

39,301" 99.2! 87.3! 82.8"

Top Ten Airlines by Marketing CarrierJuly 2012!

Arrivals at gate within 14 minutes of schedule (A14%)!Includes all flights marketed by the carrier: domestic, regional affiliate flying, and international operations.!

Excludes codeshare flights operated by other airlines. !

Key Metrics"

8!

Rank! Airline! On-Time Arrival Percentage!1! Alaska Airlines! 90.2%!2! Hawaiian Airlines! 89.0%!3! Virgin America! 83.0%!4! Delta Airlines! 79.5%!5! US Airways! 78.5%!6! American Airlines! 78.3%!7! AirTran Airways! 78.2%!8! Southwest Airlines! 77.9%!9! Frontier Airlines! 76.1%!

10! JetBlue Airways! 75.8%!

Top Ten Airlines by Operating CarrierJuly 2012!

Arrivals at gate within 14 minutes of schedule (A14%)!Includes all flights operated by each carrier, including domestic and international operations to/from North America.!

Regional affiliate flying for different airlines is grouped under the regional airline.!

Key Metrics"

9!

Rank! Airline! On-Time Arrival Percentage!1! Horizon Air! 93.1%!2! Hawaiian Airlines! 89.0%!3! Alaska Airlines! 88.3%!4! Compass Airlines! 84.9%!5 ! Virgin America! 83.0%!6 ! Executive Airlines! 82.9%!7! US Airways! 82.8%!8 ! Mesa! 81.4%!9! SkyWest! 80.8%!

10 ! Delta Airlines! 80.5%!

Best Performing Major Airports by Departure Performance July 2012 (All Flights)!

Worst Performing Major Airports by Departure Performance"July 2012 (All Flights)!

For definitions, see notes at beginning of presentation.!

Best & Worst Airports: Departures"

Airport" Flights From:" CF%" D0%" D15%"SLC" Salt Lake City Int’l! 99.6%! 70.2%! 88.0%"SEA" Seattle/Tacoma Int’l! 99.4%! 63.8%! 86.7%"MSP" Minneapolis/St. Paul! 99.1%! 69.2%! 84.0%"SAN" San Diego! 99.0%! 59.4%! 83.3%"PHX" Phoenix Sky Harbor! 99.6%! 58.9%! 82.8%"

Airport" Flights From:" CF%" D0%" D15%"EWR" Newark Liberty Int’l! 95.7%! 40.8%! 65.1%"IAH" George Bush Intercontinental! 98.1%! 36.2%! 65.5%"ORD" Chicago O’Hare! 97.4%! 46.6%! 69.1%"MDW" Chicago Midway! 99.6%! 37.0%! 69.1%"IAD" Washington Dulles! 96.9%! 47.7%! 69.6%"

10!

Best Performing Major Airports by Arrival Performance July 2012 (All Flights)!

Airport" Flights To:" A0%" A14%"SLC" Salt Lake City! 67.8%! 86.8%"SEA" Seattle/Tacoma Int’l! 70.3%! 86.0%"MSP" Minneapolis/St. Paul! 70.0%! 85.3%"PHX" Phoenix Sky Harbor! 63.8%! 84.4%"LAS" Las Vegas McCarran! 62.0%! 81.5%"

Worst Performing Major Airports by Arrival Performance"July 2012 (All Flights)!

Airport" Flights To:" A0%" A14%"EWR" Newark Liberty Int’l! 50.0%! 66.1%"SFO" San Francisco Int’l! 51.0%! 67.5%"IAH" George Bush Intercontinental! 50.4%! 69.6%"FLL" Ft. Lauderdale/Hollywood! 49.0%! 70.6%"IAD" Washington Dulles! 53.6%! 72.0%"

Best & Worst Airports: Arrivals"

11!For definitions, see notes at beginning of presentation.!

Airport of the Month: MCO"

By Category!MCO Departures! MCO Arrivals!

CF%! D0%! D15%" A0%! A14%"All Carriers Serving MCO" 99.4%! 58.2%! 78.8%" 54.9%! 76.9%"

Mainline Airlines" 99.3%! 57.7%! 78.0%" 50.5%! 73.3%"Low Fare Airlines" 99.5%! 58.5%! 79.3%" 57.4%! 78.9%"Regional Airlines " 99.1%! 62.3%! 83.3%" 53.1%! 77.0%"

Airport Deep-Dive of the Month: Orlando Int’l"July 2012!

Marketing Carrier includes mainline and regional flights, excludes code shares! 12!

By Marketing Carrier! MCO Departures! MCO Arrivals!CF%! D0%! D15%" A0%! A14%"

Southwest" 99.3%! 50.0%! 78.1%" 57.6%! 79.6%"JetBlue" 99.6%! 59.7%! 77.5%" 62.9%! 78.2%"AirTran" 99.6%! 72.5%! 84.6%" 53.7%! 80.6%"Delta" 99.4%! 64.5%! 81.9%" 57.4%! 78.2%"

United" 99.3%! 37.0%! 65.2%" 40.6%! 63.0%"American" 98.9%! 56.8%! 79.2%" 46.5%! 75.1%"

US Airways" 99.5%! 75.5%! 87.8%" 60.0%! 80.0%"Spirit" 100.0%! 56.1%! 70.6%" 51.6%! 69.4%"

Frontier" 100.0%! 66.7%! 89.9%" 38.2%! 71.8%"Virgin America" 98.4%! 54.1%! 68.9%" 55.7%! 77.0%"

Alaska" 97.5%! 48.7%! 79.5%" 41.0%! 71.8%"

Orlando International"METHODOLOGY FOR GATE TURNS"

•  Identify valid gate turns by tracking inbound and outbound aircraft and gate assignments by flight number!

•  Exclude remain overnight (RON) and gates with two or more concurrent flight operations (e.g. non-jetway)!

ActualArrival"Time"

Sched.Arrival!Time!

Sched.Departure!

Time!

ActualDeparture"

Time"

9:50a! 10:00a! 10:45a! 11:00a!SCHEDULED GATE TURN (45 min)!

ACTUAL GATE TURN (70 min)"

EXAMPLE OF GATE TURN TIMES"

Airport of the Month: MCO"

13!

Terminal " Scheduled Gate Turn"

Actual Gate Turn"

A" 48.8" 54.3"B" 53.3" 59.6"

MCO" 50.2 min" 56.0 min"

Airline" Scheduled Turn Time"

Actual"Turn Time"

AirTran" 53.9! 52.9!Alaska" 62.0! 67.2!

American" 56.8! 59.4!Delta" 53.5! 62.6!

Frontier" 43.0! 43.3!JetBlue" 61.2! 71.3!

Southwest" 36.2! 43.2!Spirit" 47.7! 48.1!United" 51.5! 60.0!

US Airways" 60.0! 62.4!

Market Profile of the Month: LA Basin to Las Vegas"Key LA Basin to Las Vegas Market Performance – Eastbound!

July 2012!

Key LA Basin to Las Vegas Market Performance – Westbound!July 2012 !

14!

Market Profile: LA Basin to Las Vegas"

Route" CF%" D0%" D15%" A0%" A14%"LAS – LA Basin" 99.4%! 49.2%! 78.7%! 56.6%! 79.3%!

Route" CF%" D0%" D15%" A0%" A14%"LA Basin - LAS 99.5% 53.7% 82.4% 58.0% 80.5%

Market Profile of the Month – LA Basin to Las Vegas(cont’d)"

A14% Performance from LA Basin to Las Vegas!July 2012!

Market Profile: LA Basin to Las Vegas"

On-Time Arrivals (A14%)"

15!

85.1%  

88.3%  

87.9%  

80.3%  

77.0%  

81.9%  

83.3%  

93.3%  

84.9%  

71.7%  

68.4%  

69.9%  

80.7%  

78.6%  

0.0%   10.0%   20.0%   30.0%   40.0%   50.0%   60.0%   70.0%   80.0%   90.0%   100.0%  

LA  Basin  -­‐  Las  Vegas  

Las  Vegas  -­‐  LA  Basin  

WN   UA   NK   FL   DL   B6   AA  

Hub Performance!

Performance by Aircraft Type!

Key Market Performance!Airport" CF%" D0%" D15%" A0%" A14%" Taxi-Out"

ATL" 99.5! 61.2! 78.7! 57.6! 77.7! 22.1 min!

MCO" 99.6! 72.5! 84.6! 53.7! 80.6! 14.7 min!

BWI" 99.1! 72.4! 83.6! 59.7! 80.1! 16.5 min!

MKE" 99.1! 74.0! 83.0! 62.6! 80.7! 13.5 min!

Family" CF%" D0%" D15%" A0%" A14%"

Boeing 717" 99.4! 73.3! 84.7! 57.7! 78.1!

Boeing 737" 99.4! 69.6! 83.6! 58.4! 78.5!

Route" CF%" D0%" D15%" A0%" A14%"

MCO-ATL" 99.0! 72.0! 85.0! 59.9! 75.9!

ATL-MCO" 98.4! 56.7! 76.0! 33.0! 66.3!

ATL-LGA" 98.1! 60.5! 76.4! 39.1! 68.2!

LGA-ATL" 97.7! 78.5! 88.3! 57.4! 75.0!

ATL-TPA" 99.2! 67.9! 79.7! 43.9! 70.7!

FLL-ATL" 99.2! 68.3! 78.5! 52.8! 71.1!

TPA-ATL" 99.2! 79.3! 87.0! 62.2! 79.7!

ATL-FLL" 99.6! 58.3! 77.7! 51.8! 71.3!

ATL-HOU" 100.0! 68.1! 83.8! 50.5! 74.5!

HOU-ATL" 100.0! 74.5! 85.8! 41.2! 75.5!

Individual Carrier Metrics"

AirTran Airways Operations Performance July 2012: 99.4% completed, 84.4% on-time departures, 78.2% on-time arrivals!

16!

AirTran Airways A14% and CF% by Day"

Individual Carrier Metrics"On-­‐Time  Arriv

als  (A1

4)  P

erfo

rman

ce

Com

pletion Factor %"

All Marketed Flights!

17!

90.0%  

92.0%  

94.0%  

96.0%  

98.0%  

100.0%  

50.0%  

55.0%  

60.0%  

65.0%  

70.0%  

75.0%  

80.0%  

85.0%  

90.0%  

95.0%  

100.0%  

7/1/12  

7/2/12  

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7/28/12  

7/29/12  

7/30/12  

7/31/12  

A14%   CF%  

Airport" CF%" D0%" D15%" A0%" A14%" Taxi-Out"DFW" 98.3! 52.0! 75.5! 66.0! 81.8! 15.8 min!ORD" 97.3! 54.5! 74.9! 64.1! 79.1! 17.9 min!MIA" 98.9! 52.5! 75.3! 65.3! 82.1! 17.3 min!LAX" 99.3! 74.5! 88.4! 69.8! 85.3! 17.3 min!LGA" 94.7! 73.0! 84.3! 68.9! 79.9! 28.2 min!JFK" 97.6! 62.5! 79.4! 65.2! 80.0! 30.6 min!

Family" CF%" D0%" D15%" A0%" A14%"Boeing 737" 99.2! 61.7! 82.9! 58.9! 79.9!Boeing 757" 99.6! 57.1! 78.8! 58.1! 77.2!Boeing 767" 98.9! 55.2! 75.4! 54.4! 71.5!Boeing 777" 99.6! 47.5! 75.8! 47.9! 68.5!

ATR-72 Prop" 96.9! 76.5! 84.4! 64.5! 82.9!CRJ-700" 95.5! 62.7! 76.6! 60.2! 75.5!

ERJ-135/140/145" 97.1! 65.8! 80.1! 61.8! 78.9!MD-80 Series" 97.7! 59.8! 80.1! 58.5! 78.6!

Operator" CF%" D0%" D15%" A0%" A14%"

American" 98.6! 59.3! 80.4! 57.9! 78.0!

American Eagle" 96.8! 65.0! 79.4! 63.1! 78.7!

Chautauqua" 97.6! 69.0! 81.9! 45.3! 75.2!

Executive" 96.9! 76.5! 84.4! 64.5! 82.9!

Hub Performance! Mainline & Express!

Performance by Aircraft Type!Route" CF%" D0%" D15%" A0%" A14%"

DFW-LAX" 99.1! 44.6! 76.0! 56.1! 78.2!LAX-DFW" 98.4! 62.9! 82.6! 52.8! 81.0!ORD-DFW" 97.7! 54.2! 79.8! 73.4! 84.1!DFW-ORD" 98.4! 51.4! 73.0! 61.0! 77.0!ORD-LGA" 96.2! 49.4! 75.8! 68.4! 79.2!LGA-ORD" 95.9! 73.0! 82.7! 70.8! 80.0!DFW-LGA" 95.9! 52.9! 79.4! 66.3! 80.2!DFW-AUS" 97.9! 51.9! 73.8! 41.6! 68.4!LGA-DFW" 95.1! 74.0! 88.9! 76.7! 85.3!AUS-DFW" 98.4! 68.1! 82.9! 68.4! 82.9!

Key Market Performance!

Individual Carrier Metrics"

American Airlines Operations Performance July 2012: 97.8% completed, 80.1% on-time departures, 78.3% on-time arrivals!

18!

American Airlines A14% and CF% by Day"

Individual Carrier Metrics"O

n-Ti

me

Arr

ival

s (A

14) P

erfo

rman

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Com

pletion Factor %"

All Marketed Flights!

19!

90.0%  

92.0%  

94.0%  

96.0%  

98.0%  

100.0%  

50.0%  

55.0%  

60.0%  

65.0%  

70.0%  

75.0%  

80.0%  

85.0%  

90.0%  

95.0%  

100.0%  

7/1/12  

7/2/12  

7/3/12  

7/4/12  

7/5/12  

7/6/12  

7/7/12  

7/8/12  

7/9/12  

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7/11/12  

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7/31/12  

A14%   CF%  

Alaska Airlines Operations Performance July 2012: 99.3% completed, 90.8% on-time departures, 90.2% on-time arrivals!

Hub Performance! Mainline & Express!

Performance by Aircraft Type! Key Market Performance!

Family" CF%" D0%" D15%" A0%" A14%"

Boeing 737" 99.8! 75.9! 89.8! 71.1! 88.5!

B737 Combi" 98.5! 73.2! 87.8! 67.8! 86.1!

CRJ-700" 99.0! 83.8! 93.0! 80.2! 93.4!

Q400" 99.0! 71.2! 92.6! 78.5! 93.1!

Saab 340" 86.3! 48.6! 61.8! 26.1! 40.1!

Operator" CF%" D0%" D15%" A0%" A14%"

Alaska" 99.7! 75.7! 89.7! 70.9! 88.3!

Horizon" 99.0! 71.2! 92.6! 78.5! 93.1!SkyWest" 99.0! 83.8! 93.0! 80.2! 93.4!PenAir" 86.3! 48.6! 61.8! 26.1! 40.1!

Airport" CF%" D0%" D15%" A0%" A14%" Taxi-Out"

SEA" 99.6! 71.8! 90.3! 78.1! 91.6! 13.1 min!

PDX" 99.5! 78.4! 92.7! 83.2! 94.5! 9.1 min!

ANC" 98.7! 78.4! 92.8! 70.1! 86.7! 12.3 min!

Route" CF%" D0%" D15%" A0%" A14%"PDX-SEA" 99.5! 77.2! 93.4! 82.4! 95.1!SEA-PDX" 99.2! 69.3! 93.3! 77.2! 93.7!SEA-ANC" 100.0! 67.2! 89.1! 71.2! 88.3!ANC-SEA" 99.8! 74.6! 93.8! 59.3! 89.3!SEA-GEG" 98.2! 72.4! 91.2! 77.2! 90.6!GEG-SEA" 97.8! 79.5! 94.2! 82.5! 94.2!LAX-SEA" 100.0! 78.5! 93.5! 84.3! 94.5!SEA-LAX" 100.0! 68.6! 88.6! 56.6! 86.5!SEA-SAN" 100.0! 78.1! 89.7! 48.8! 86.8!SAN-SEA" 100.0! 77.3! 92.1! 88.4! 93.0!

Individual Carrier Metrics"

20!

Alaska Airlines A14% and CF% by Day"

Individual Carrier Metrics"O

n-Ti

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ival

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14) P

erfo

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pletion Factor %"

All Marketed Flights!

21!

90.0%  

92.0%  

94.0%  

96.0%  

98.0%  

100.0%  

50.0%  

55.0%  

60.0%  

65.0%  

70.0%  

75.0%  

80.0%  

85.0%  

90.0%  

95.0%  

100.0%  

7/1/12  

7/2/12  

7/3/12  

7/4/12  

7/5/12  

7/6/12  

7/7/12  

7/8/12  

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7/31/12  

A14%   CF%  

Hub Performance! Mainline & Express!

Performance by Aircraft Type! Key Market Performance!Family" CF%" D0%" D15%" A0%" A14%"

Airbus 319/320" 99.5! 65.9! 82.9! 65.9! 81.4!Airbus 330" 99.4! 60.6! 84.1! 59.9! 78.7!Boeing 737" 99.3! 66.3! 83.9! 71.1! 84.4!Boeing 747" 99.7! 68.1! 82.5! 59.9! 80.7!Boeing 757" 99.7! 62.0! 83.2! 62.4! 81.0!Boeing 767" 99.6! 63.5! 82.3! 64.3! 80.9!Boeing 777" 99.7! 69.8! 85.4! 69.3! 84.9!CRJ Series" 97.2! 66.5! 80.9! 61.7! 78.7!

DC-9-50" 98.5! 59.7! 74.5! 56.5! 73.6!EMB-120" 99.2! 79.9! 92.1! 73.1! 91.4!

EMB-170/175" 96.7! 74.2! 86.1! 65.4! 81.5!ERJ-145" 93.2! 61.5! 76.1! 43.1! 65.6!MD-88" 99.5! 64.9! 81.6! 62.3! 78.9!MD-90" 99.6! 61.0! 77.6! 61.6! 77.7!

Operator" CF%" D0%" D15%" A0%" A14%"Delta" 99.5! 64.0! 82.1! 64.0! 80.5!

Pinnacle" 95.6! 62.6! 77.5! 57.9! 74.6!ExpressJet" 97.9! 64.0! 77.5! 62.2! 76.6!

SkyWest" 99.4! 78.5! 91.4! 70.4! 89.7!Comair" 97.4! 64.0! 83.2! 57.9! 79.1!

Compass" 99.0! 76.9! 88.0! 70.9! 84.9!Shuttle America" 93.3! 70.1! 83.3! 57.0! 76.4!

Chautauqua" 93.2! 61.5! 76.1! 43.1! 65.6!GoJet" 92.7! 62.1! 75.6! 53.7! 70.6!

Route" CF%" D0%" D15%" A0%" A14%"ATL-MCO" 100.0! 50.9! 78.7! 57.2! 78.2!MCO-ATL" 100.0! 68.0! 84.6! 64.2! 81.9!ATL-LGA" 97.6! 50.2! 72.8! 48.8! 65.6!LGA-ATL" 97.4! 54.9! 73.3! 45.6! 62.2!DCA-ATL" 97.9! 68.4! 81.2! 60.1! 75.9!ATL-DCA" 98.4! 59.9! 78.1! 60.8! 77.2!ATL-TPA" 100.0! 51.5! 75.9! 55.8! 75.4!TPA-ATL" 100.0! 66.4! 79.9! 63.1! 78.6!FLL-ATL" 100.0! 64.9! 83.1! 60.7! 77.3!ATL-FLL" 100.0! 44.1! 74.9! 55.4! 75.2!

Individual Carrier Metrics"

Delta Air Lines Operations Performance July 2012: 98.1% completed, 81.7% on-time departures, 79.5% on-time arrivals!

22!

Airport" CF%" D0%" D15%" A0%" A14%" Taxi-Out"ATL" 99.2! 56.9! 75.7! 61.6! 79.0! 22.3 min!DTW" 98.1! 57.1! 76.1! 60.4! 78.0! 20.8 min!MSP" 99.2! 70.6! 84.6! 74.0! 87.6! 17.4 min!SLC" 99.7! 74.8! 89.9! 72.5! 90.3! 18.9 min!LGA" 93.0! 60.6! 76.1! 51.1! 70.9! 33.7 min!JFK" 95.1! 57.8! 74.7! 60.5! 76.8! 38.0 min!MEM" 98.5! 73.0! 85.9! 70.0! 86.2! 17.8 min!CVG" 97.8! 66.8! 83.4! 67.2! 82.0! 14.2 min!

Delta Air Lines A14% and CF% by Day"

Individual Carrier Metrics"O

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pletion Factor %"

All Marketed Flights!

23!

90.0%  

92.0%  

94.0%  

96.0%  

98.0%  

100.0%  

50.0%  

55.0%  

60.0%  

65.0%  

70.0%  

75.0%  

80.0%  

85.0%  

90.0%  

95.0%  

100.0%  

7/1/12  

7/2/12  

7/3/12  

7/4/12  

7/5/12  

7/6/12  

7/7/12  

7/8/12  

7/9/12  

7/10/12  

7/11/12  

7/12/12  

7/13/12  

7/14/12  

7/15/12  

7/16/12  

7/17/12  

7/18/12  

7/19/12  

7/20/12  

7/21/12  

7/22/12  

7/23/12  

7/24/12  

7/25/12  

7/26/12  

7/27/12  

7/28/12  

7/29/12  

7/30/12  

7/31/12  

A14%   CF%  

Hub Performance! Mainline & Express!

Performance by Aircraft Type! Key Market Performance!

Family" CF%" D0%" D15%" A0%" A14%"

A318/319/320" 99.8! 52.5! 81.3! 46.0! 76.8!

EMB-170/190" 99.4! 57.7! 81.3! 42.5! 74.3!

ERJ-135" 100.0! 51.9! 88.7! 27.4! 68.9!

Airport" CF%" D0%" D15%" A0%" A14%" Taxi-Out"

DEN" 99.8! 44.6! 77.5! 53.1! 80.0! 13.9 min!

MKE" 99.6! 56.7! 81.3! 46.8! 77.8! 12.2 min!

MCI" 100.0! 53.2! 77.3! 23.2! 56.8! 12.9 min!

Route" CF%" D0%" D15%" A0%" A14%"DEN-LAS" 100.0! 45.7! 77.7! 55.8! 82.7!LAS-DEN" 100.0! 67.5! 89.3! 56.3! 80.7!DEN-DFW" 99.5! 50.8! 79.3! 39.4! 72.0!DFW-DEN" 99.5! 58.5! 85.0! 62.7! 84.5!SEA-DEN" 100.0! 72.7! 93.0! 38.4! 84.3!DEN-SEA" 100.0! 49.7! 85.4! 59.1! 87.7!PDX-DEN" 99.4! 62.7! 88.0! 47.5! 81.0!DEN-PDX" 99.4! 38.2! 77.1! 46.5! 78.3!SLC-DEN" 99.3! 63.8! 85.5! 54.6! 77.0!DEN-SLC" 100.0! 41.8! 81.0! 47.7! 76.5!

Operator" CF%" D0%" D15%" A0%" A14%"

Frontier" 99.8! 52.5! 81.3! 46.0! 76.8!

Republic" 99.4! 57.7! 81.3! 42.5! 74.3!

Chautauqua" 100.0! 51.9! 88.7! 27.4! 68.9!

Individual Carrier Metrics"

Frontier Airlines Operations Performance July 2012: 99.7% completed, 81.4% on-time departures, 76.1% on-time arrivals!

24!

Frontier Airlines A14% and CF% by Day"

Individual Carrier Metrics"O

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pletion Factor %"

All Marketed Flights!

25!

90.0%  

92.0%  

94.0%  

96.0%  

98.0%  

100.0%  

50.0%  

55.0%  

60.0%  

65.0%  

70.0%  

75.0%  

80.0%  

85.0%  

90.0%  

95.0%  

100.0%  

7/1/12  

7/2/12  

7/3/12  

7/4/12  

7/5/12  

7/6/12  

7/7/12  

7/8/12  

7/9/12  

7/10/12  

7/11/12  

7/12/12  

7/13/12  

7/14/12  

7/15/12  

7/16/12  

7/17/12  

7/18/12  

7/19/12  

7/20/12  

7/21/12  

7/22/12  

7/23/12  

7/24/12  

7/25/12  

7/26/12  

7/27/12  

7/28/12  

7/29/12  

7/30/12  

7/31/12  

A14%   CF%  

Focus City Performance!

Performance by Aircraft Type!

Key Market Performance!Airport" CF%" D0%" D15%" A0%" A14%" Taxi-Out"

JFK" 99.2! 53.9! 73.7! 58.3! 74.3! 27.3 min!

BOS" 99.7! 61.2! 78.9! 63.3! 78.1! 19.5 min!

MCO" 99.6! 59.7! 77.5! 62.9! 78.2! 17.8 min!

FLL" 99.3! 54.1! 73.6! 54.4! 73.4! 18.8 min!

SJU" 99.8! 59.6! 82.4! 64.6! 81.2! 13.2 min!

LGB" 99.8! 65.8! 83.7! 68.7! 84.4! 13.4 min!

Family" CF%" D0%" D15%" A0%" A14%"

Airbus A320" 99.6! 58.7! 78.2! 57.9! 75.4!

EMB-190" 99.0! 65.5! 78.7! 62.5! 76.6!

Route" CF%" D0%" D15%" A0%" A14%"

JFK-MCO" 99.4! 53.6! 75.0! 60.4! 73.4!

MCO-JFK" 99.4! 51.3! 72.4! 51.3! 68.8!

BOS-DCA" 99.7! 72.0! 83.0! 63.7! 79.7!

DCA-BOS" 99.3! 75.8! 86.9! 77.9! 86.6!

JFK-BUF" 98.5! 54.6! 73.8! 59.8! 70.8!

BUF-JFK" 97.8! 75.5! 84.8! 74.3! 84.4!

SJU-JFK" 99.6! 52.7! 75.7! 60.7! 76.2!

FLL-JFK" 98.7! 46.2! 64.4! 44.5! 61.0!

JFK-FLL" 98.7! 46.2! 72.0! 52.1! 67.4!

JFK-SJU" 99.6! 48.7! 71.4! 59.2! 73.1!

Individual Carrier Metrics"

JetBlue Airways Operations Performance July 2012: 99.4% completed, 78.3% on-time departures, 75.8% on-time arrivals!

26!

JetBlue Airways A14% and CF% by Day"

Individual Carrier Metrics"O

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pletion Factor %"

All Marketed Flights!

27!

90.0%  

92.0%  

94.0%  

96.0%  

98.0%  

100.0%  

40.0%  

50.0%  

60.0%  

70.0%  

80.0%  

90.0%  

100.0%  

7/1/12  

7/2/12  

7/3/12  

7/4/12  

7/5/12  

7/6/12  

7/7/12  

7/8/12  

7/9/12  

7/10/12  

7/11/12  

7/12/12  

7/13/12  

7/14/12  

7/15/12  

7/16/12  

7/17/12  

7/18/12  

7/19/12  

7/20/12  

7/21/12  

7/22/12  

7/23/12  

7/24/12  

7/25/12  

7/26/12  

7/27/12  

7/28/12  

7/29/12  

7/30/12  

7/31/12  

A14%   CF%  

Focus City Performance!

Performance by Aircraft Type!

Key Market Performance!

Route" CF%" D0%" D15%" A0%" A14%"

DAL-HOU" 95.6! 38.0! 77.7! 57.7! 76.0!

HOU-DAL" 95.6! 31.5! 68.8! 46.3! 69.1!

BUR-OAK" 98.0! 59.6! 85.7! 66.9! 87.0!

OAK-BUR" 98.0! 41.4! 82.0! 38.1! 81.5!

SAT-DAL" 98.5! 56.1! 80.9! 60.7! 81.7!

DAL-SAT" 98.5! 50.1! 83.7! 57.4! 85.3!

LAS-PHX" 97.7! 36.2! 71.7! 48.3! 73.8!

PHX-LAS" 97.1! 52.6! 85.4! 59.2! 85.7!

DAL-AUS" 98.3! 45.7! 82.5! 59.1! 80.2!

AUS-DAL" 98.9! 55.3! 83.1! 64.7! 84.7!

Individual Carrier Metrics"

Southwest Airlines Operations Performance July 2012: 99.4% completed, 76.2% on-time departures, 77.9% on-time arrivals!

28!

Airport" CF%" D0%" D15%" A0%" A14%" Taxi-Out"

MDW" 99.7! 30.3! 65.8! 52.5! 77.6! 11.4 min!

LAS" 99.7! 34.9! 72.6! 62.1! 83.5! 12.3 min!

BWI" 99.4! 29.4! 65.6! 53.7! 76.2! 13.3 min!

PHX" 99.5! 34.1! 71.6! 57.1! 79.7! 11.5 min!

DEN" 99.8! 33.1! 70.9! 60.8! 80.7! 12.6 min!

DAL" 98.5! 37.7! 77.6! 59.8! 79.8! 9.2 min!

Family" CF%" D0%" D15%" A0%" A14%"733" 99.2! 40.6! 73.9! 51.9! 75.4!735" 99.7! 40.0! 74.8! 51.5! 76.2!737" 99.5 44.4 77.4 56.7 79.1 738" 99.9! 16.6! 67.8! 42.1! 70.8!

Southwest Airlines A14% and CF% by Day"

Individual Carrier Metrics"O

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pletion Factor %"

All Marketed Flights!

29!

90.0%  

92.0%  

94.0%  

96.0%  

98.0%  

100.0%  

50.0%  

55.0%  

60.0%  

65.0%  

70.0%  

75.0%  

80.0%  

85.0%  

90.0%  

95.0%  

100.0%  

7/1/12  

7/2/12  

7/3/12  

7/4/12  

7/5/12  

7/6/12  

7/7/12  

7/8/12  

7/9/12  

7/10/12  

7/11/12  

7/12/12  

7/13/12  

7/14/12  

7/15/12  

7/16/12  

7/17/12  

7/18/12  

7/19/12  

7/20/12  

7/21/12  

7/22/12  

7/23/12  

7/24/12  

7/25/12  

7/26/12  

7/27/12  

7/28/12  

7/29/12  

7/30/12  

7/31/12  

A14%   CF%  

Focus City Performance!

Performance by Aircraft Type!

Key Market Performance!

Route" D0%" D15%" A0%" A14%"

LGA-FLL" 58.5! 68.3! 27.6! 46.3!

FLL-LGA" 40.3! 59.7! 26.6! 51.6!

MCO-ACY" 75.3! 78.5! 62.4! 77.4!

FLL-ACY" 41.9! 63.4! 44.1! 54.8!

FLL-ORD" 33.3! 51.6! 31.2! 54.8!

LAS-ORD" 68.8! 81.7! 53.3! 71.7!

ACY-FLL" 54.8! 72.0! 47.3! 67.7!

LAX-LAS" 73.1! 82.8! 73.1! 84.9!

ACY-MCO" 62.4! 73.1! 62.4! 73.1!

LAS-LAX" 60.9! 75.0! 58.7! 71.7!

Individual Carrier Metrics"

Spirit Airlines Operations Performance July 2012: 68.6% on-time departures, 65.9% on-time arrivals!

30!

Airport" D0%" D15%" A0%" A14%" Taxi-Out"

FLL" 37.6! 58.0! 42.6! 62.4! 17.2 min!

ORD" 54.1! 68.5! 51.7! 67.6! 17.4 min!

DTW" 55.7! 69.1! 40.2! 63.5! 16.4 min!

Family" D0%" D15%" A0%" A14%"

319" 53.9! 69.5! 50.2! 67.9!

320" 48.7! 66.4! 43.9! 62.8!

321" 57.1! 77.3! 46.6! 75.2!

Spirit Airlines A14% and CF% by Day"

Individual Carrier Metrics"O

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All Marketed Flights!

31!

40.0%  

50.0%  

60.0%  

70.0%  

80.0%  

90.0%  

100.0%  

7/1/12  

7/2/12  

7/3/12  

7/4/12  

7/5/12  

7/6/12  

7/7/12  

7/8/12  

7/9/12  

7/10/12  

7/11/12  

7/12/12  

7/13/12  

7/14/12  

7/15/12  

7/16/12  

7/17/12  

7/18/12  

7/19/12  

7/20/12  

7/21/12  

7/22/12  

7/23/12  

7/24/12  

7/25/12  

7/26/12  

7/27/12  

7/28/12  

7/29/12  

7/30/12  

7/31/12  

A14%  

Hub Performance! Mainline & Express!

Performance by Aircraft Type!

Key Market Performance!Route" CF%" D0%" D15%" A0%" A14%"

SFO-ORD" 96.6! 26.0! 55.0! 27.5! 50.2!SFO-LAX" 96.4! 31.6! 63.3! 38.5! 60.4!ORD-SFO" 94.8! 16.1! 48.2! 53.2! 65.5!LAX-SFO" 94.7! 24.4! 51.2! 31.6! 53.0!ORD-EWR" 96.2! 25.5! 53.4! 42.7! 58.5!EWR-ORD" 96.4! 35.0! 63.9! 51.2! 64.4!IAH-LAX" 99.1! 14.8! 49.5! 38.3! 57.6!LAX-IAH" 98.3! 20.4! 58.5! 27.4! 56.8!SAN-LAX" 98.8! 63.5! 86.5! 60.3! 84.6!LAX-SAN" 99.0! 56.1! 83.6! 59.3! 83.6!

Individual Carrier Metrics"

United Airlines Operations Performance July 2012: 97.3% completed, 69.2% on-time departures, 68.5% on-time arrivals!

32!* A330 Operated by Aer Lingus IAD-MAD!

Airport" CF%" D0%" D15%" A0%" A14%" Taxi-Out"IAH" 98.1! 32.8! 63.6! 50.8! 69.6! 18.0 min!ORD" 97.4! 36.5! 62.0! 53.4! 70.5! 18.1 min!EWR" 95.3! 33.8! 60.8! 50.0! 65.7! 26.4 min!DEN" 98.7! 40.6! 69.3! 57.6! 76.9! 16.4 min!SFO" 97.8! 36.8! 64.2! 48.5! 65.7! 20.6 min!IAD" 96.5! 43.6! 65.9! 54.5! 71.5! 20.3 min!LAX" 98.6! 42.6! 71.2! 55.1! 74.5! 19.2 min!CLE" 97.9! 59.3! 75.8! 51.6! 71.5! 13.7 min!

Family" CF%" D0%" D15%" A0%" A14%"A319/320" 96.6! 39.9! 66.4! 50.8! 67.5!

Airbus A330*" 100.0! 22.6! 71.0! 80.6! 90.3!Boeing 737" 99.2! 32.0! 66.3! 44.9! 66.0!Boeing 747" 97.9! 36.7! 63.7! 42.5! 63.1!Boeing 757" 97.5! 31.8! 62.5! 44.5! 64.2!Boeing 767" 97.1! 32.9! 65.9! 53.5! 70.4!Boeing 777" 99.1! 35.6! 68.0! 46.8! 67.2!

ATR-72 Prop" 99.7! 94.0! 98.5! 93.5! 98.0!CRJ-200/700" 98.2! 55.4! 75.7! 53.8! 74.0!Dash-8-200" 91.8! 49.2! 65.0! 46.9! 64.1!

EMB-120" 97.5! 55.9! 73.1! 53.4! 72.2!EMB-170" 97.0! 57.8! 76.9! 52.1! 72.8!ERJ-145" 96.7! 49.2! 68.1! 49.9! 67.1!Saab 340" 95.7! 56.7! 68.4! 44.2! 61.9!

Operator" CF%" D0%" D15%" A0%" A14%"United" 98.0! 34.5! 65.6! 46.9! 66.3!

ExpressJet" 96.5! 48.9! 67.7! 50.2! 66.8!Skywest" 98.5! 55.4! 76.2! 53.5! 74.6!

Shuttle America" 97.0! 57.8! 76.9! 52.1! 72.8!CommutAir" 91.0! 50.2! 61.8! 44.8! 60.8!

Colgan" 93.2! 53.2! 71.9! 53.4! 71.2!GoJet" 97.2! 54.4! 72.6! 50.6! 69.3!

Trans States" 95.7! 48.0! 66.2! 47.5! 64.7!Mesa" 98.3! 60.5! 77.8! 63.6! 76.6!

Chautauqua" 97.8! 59.9! 78.4! 46.2! 74.4!Silver Airways" 99.3! 39.9! 54.4! 18.9! 40.7!

Cape Air" 99.7! 94.0! 98.5! 93.5! 98.0!Aer Lingus" 100.0! 22.6! 71.0! 80.6! 90.3!

United Airlines A14% and CF% by Day"

Individual Carrier Metrics"O

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pletion Factor %"

All Marketed Flights!

33!

90.0%  

92.0%  

94.0%  

96.0%  

98.0%  

100.0%  

50.0%  

55.0%  

60.0%  

65.0%  

70.0%  

75.0%  

80.0%  

85.0%  

90.0%  

95.0%  

100.0%  

7/1/12  

7/2/12  

7/3/12  

7/4/12  

7/5/12  

7/6/12  

7/7/12  

7/8/12  

7/9/12  

7/10/12  

7/11/12  

7/12/12  

7/13/12  

7/14/12  

7/15/12  

7/16/12  

7/17/12  

7/18/12  

7/19/12  

7/20/12  

7/21/12  

7/22/12  

7/23/12  

7/24/12  

7/25/12  

7/26/12  

7/27/12  

7/28/12  

7/29/12  

7/30/12  

7/31/12  

A14%   CF%  

Hub Performance! Mainline & Express!

Performance by Aircraft Type! Key Market Performance!Family" CF%" D0%" D15%" A0%" A14%"

Airbus A319/320/321" 99.3! 71.2! 88.2! 63.7! 83.4!Airbus A330" 99.8! 64.0! 84.9! 69.1! 82.1!Boeing 737" 99.3! 67.6! 84.2! 62.1! 79.3!Boeing 757" 99.4! 67.1! 86.1! 66.9! 82.6!Boeing 767" 99.2! 58.5! 78.4! 58.5! 74.5!CRJ Series" 97.7! 64.7! 80.3! 53.6! 75.8!

Dash 8-100/300" 95.9! 55.3! 76.6! 55.9! 74.8!EMB-170/175/190" 97.6! 74.8! 84.7! 61.6! 78.9!

ERJ-145" 96.5! 61.5! 78.4! 45.0! 70.1!

Route" CF%" D0%" D15%" A0%" A14%"PHL-BOS" 98.3! 75.1! 85.9! 75.3! 83.0!BOS-PHL" 97.7! 85.7! 92.1! 77.1! 89.4!PHL-LGA" 96.1! 47.7! 70.2! 50.6! 66.1!LGA-PHL" 94.9! 53.4! 77.6! 56.6! 70.5!LGA-DCA" 95.1! 80.0! 89.2! 65.6! 82.8!DCA-LGA" 94.6! 72.1! 86.6! 71.6! 84.5!BOS-DCA" 97.7! 88.9! 94.3! 77.3! 90.4!DCA-BOS" 97.5! 83.7! 91.5! 80.6! 91.2!BOS-LGA" 95.4! 86.9! 90.4! 79.7! 89.3!LGA-BOS" 95.2! 90.6! 93.6! 81.0! 89.0!

Individual Carrier Metrics"

US Airways Operations Performance July 2012: 98.1% completed, 83.1% on-time departures, 78.5% on-time arrivals!

34!

Airport" CF%" D0%" D15%" A0%" A14%" Taxi-Out"

CLT" 98.7! 59.4! 79.8! 61.3! 80.9! 19.4 min!

PHL" 97.2! 61.7! 79.1! 59.7! 77.4! 22.3 min!

PHX" 99.8! 71.3! 89.0! 69.5! 89.1! 19.3 min!

DCA" 97.4! 59.1! 77.9! 53.4! 76.3! 24.2 min!

Operator" CF%" D0%" D15%" A0%" A14%"US Airways" 99.2! 70.7! 87.3! 64.4! 82.8!

Air Wisconsin" 96.2! 58.8! 74.6! 46.2! 68.5!Piedmont" 95.9! 55.3! 76.6! 55.9! 74.8!Republic" 97.7! 73.5! 83.8! 58.4! 77.2!

PSA" 98.3! 60.8! 80.3! 54.9! 77.3!Mesa" 99.5! 74.9! 87.1! 62.3! 83.6!

Skywest" 99.4! 83.5! 92.7! 65.2! 88.6!Chautauqua" 96.7! 59.4! 78.1! 37.7! 67.3!Trans States" 95.9! 67.9! 79.3! 67.8! 78.9!

US Airways A14% and CF% by Day"

Individual Carrier Metrics"O

n-Ti

me

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ival

s (A

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erfo

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Com

pletion Factor %"

All Marketed Flights!

35!

80.0%  

85.0%  

90.0%  

95.0%  

100.0%  

50.0%  

55.0%  

60.0%  

65.0%  

70.0%  

75.0%  

80.0%  

85.0%  

90.0%  

95.0%  

100.0%  

7/1/12  

7/2/12  

7/3/12  

7/4/12  

7/5/12  

7/6/12  

7/7/12  

7/8/12  

7/9/12  

7/10/12  

7/11/12  

7/12/12  

7/13/12  

7/14/12  

7/15/12  

7/16/12  

7/17/12  

7/18/12  

7/19/12  

7/20/12  

7/21/12  

7/22/12  

7/23/12  

7/24/12  

7/25/12  

7/26/12  

7/27/12  

7/28/12  

7/29/12  

7/30/12  

7/31/12  

A14%   CF%  

Focus City Performance!

Performance by Aircraft Type!

Key Market Performance!

Airport" CF%" D0%" D15%" A0%" A14%" Taxi-Out"

SFO" 99.9! 70.6! 85.6! 67.4! 77.7! 14.8 min!

LAX" 99.9! 64.1! 86.5! 71.3! 88.1! 11.7 min!

JFK" 99.7! 56.0! 80.3! 45.3! 76.9! 30.2 min!

BOS" 100.0! 61.1! 84.3! 51.3! 87.4! 16.6 min!

Route" CF%" D0%" D15%" A0%" A14%"

LAX-SFO" 99.6! 55.7! 72.7! 59.7! 74.7!

SFO-LAX" 100.0! 69.1! 85.2! 71.1! 86.7!

LAS-SFO" 100.0! 60.0! 71.5! 65.5! 73.2!

SFO-LAS" 99.6! 75.2! 86.3! 66.7! 84.6!

LAX-JFK" 100.0! 65.5! 91.1! 42.7! 76.0!

JFK-LAX" 99.5! 56.7! 82.8! 64.4! 80.0!

SFO-JFK" 100.0! 77.2! 88.6! 51.0! 83.2!

JFK-SFO" 100.0! 55.5! 76.8! 73.5! 79.4!

SFO-SEA" 100.0! 66.9! 84.8! 72.2! 88.1!

SFO-SAN" 100.0! 71.3! 82.7! 60.0! 82.7!

Individual Carrier Metrics"

Virgin America Operations Performance July 2012: 99.9% completed, 83.8% on-time departures, 83.0% on-time arrivals!

36!

Family" CF%" D0%" D15%" A0%" A14%"

319" 100.0! 68.7! 88.2! 66.8! 86.2!

320" 99.9! 64.4! 82.7! 64.5! 82.2!

Virgin America A14% and CF% by Day"

Individual Carrier Metrics"O

n-Ti

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ival

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14) P

erfo

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Com

pletion Factor %"

All Marketed Flights!

37!

90.0%  

92.0%  

94.0%  

96.0%  

98.0%  

100.0%  

50.0%  

55.0%  

60.0%  

65.0%  

70.0%  

75.0%  

80.0%  

85.0%  

90.0%  

95.0%  

100.0%  

7/1/12  

7/2/12  

7/3/12  

7/4/12  

7/5/12  

7/6/12  

7/7/12  

7/8/12  

7/9/12  

7/10/12  

7/11/12  

7/12/12  

7/13/12  

7/14/12  

7/15/12  

7/16/12  

7/17/12  

7/18/12  

7/19/12  

7/20/12  

7/21/12  

7/22/12  

7/23/12  

7/24/12  

7/25/12  

7/26/12  

7/27/12  

7/28/12  

7/29/12  

7/30/12  

7/31/12  

A14%   CF%  

Notes & Methods"

Methodology. masFlight operations data is collected from various operational and schedule providers and matched using proprietary algorithms. Data sources include flight, schedule and aircraft position data obtained from airlines, purchased from third-party commercial vendors, and collected from real-time information feeds from the Federal Aviation Administration, NOAA and other government sources. !!Legal Terms of Use. You may not sell, sublicense, transfer, reverse engineer, distribute or otherwise alter any part of masFlight Daily Reports without prior approval from Marks Systems Inc. You may not utilize masFlight data for any aviation, commercial, operational, law enforcement, or judicial activity that relies on the accuracy, availability, or validity of the data or summaries provided, including for any passenger rights claims actions such as those under DOT Part 259 or EU Regulation 261/2004.!!masFlight is a registered trademark of Marks Systems Inc.!Copyright 2012 Marks Systems Inc., masflight.com, All Rights Reserved!!For more information, please contact:!Edmund Otubuah"Director of Aviation Products"edmund@masflight.com!

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Methodology"

We host, normalize, link and expose big data to users worldwide. Our vertical market solutions feature easy-to-use self-service tools. masFlight is our aviation platform focused on airlines, airports, and analysts.!

About Marks Systems"

Marks Systems provides integrated data warehousing and analysis applications for vertical markets.!!Marks Systems provides a core platform of climate, geography, population demographics, transportation/logistics, energy, and other official and commercial data sets that can be easily referenced and incorporated into other applications.!!We provide advanced query tools that can search, link, validate and present information, either through our hosted web/tablet applications, masXML, our web services interface, or our SQL hosting service.!!With extensive backgrounds in enterprise software, data warehousing, and analysis tools, our team knows validation, optimization and interface design. We set out to build a flexible, scalable solution for warehousing and linking diverse data sets by leveraging cloud infrastructure.!

Marks Systems is a privately held company based in the Washington, DC area."!!Marks Systems Inc.!4833 Rugby Avenue!Suite 301!Bethesda, MD 20814!(888) 809-2750 Toll-Free!!MarksSystems.com!!Press Contact:"media@markssystems.com!!!

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