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My HR Online
User Guide
My HR Online User Guide
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Last Updated 2 October 2019
DOCUMENT CHANGE CONTROL
This is a ‘controlled’ Document. The document history is:
Issue Date Amended By Authorised Release Date
Version 0.1
5 June 2011 New Version Human Resource Management
22 June 2011
Version 1.0 9 January 2012 Natasha Johnston
HRMIS Project Communications Officer
Human Resource Management
Draft Leave functions added to current user guide.
Version 2.0 19 March 2012 Natasha Johnston
HRMIS Project Communications Officer
Human Resource Management
19 March 2012
Version 3.0 28 March 2012 Natasha Johnston
HRMIS Project Communications Officer
Human Resource Management
Draft Version - System upgrade minor changes
Version 3.1 28 March 2012 Natasha Johnston
HRMIS Project Communications Officer
Human Resource Management
Final Version - System upgrade minor changes
05 April 2012
Version 4.0 22 June 2012 Denise Muir
Training Documenter
Human Resource Management
Draft Version – Implement Timesheets
Version 4.0 16 July 2012 Natasha Johnston
HRMIS Project Communications Officer
Human Resource Management
Final Version
Approved 16 July 2012
Version 4.1 26 July 2012 Natasha Johnston
HRMIS Project Communications Officer
Human Resource Management
Updated Pay Codes on final advice from Employee Relations
Version 5.0 19 October 2012 Natasha Johnston HRMIS Project Communications Officer
Human Resource Management
Updated from changes implemented in Leave Codes Reconfiguration
Version 5.1 9 January 2013 Nigel Stacey
HRMIS Project
Human Resource Management
Added My Reporting
Version 6.0 7 July 2014 Natasha Johnston
HRMIS Upgrade Project
Human Resource Management
HRMIS Upgrade to Version 13
Version 7 26 October Belinda Boyce
HRMIS Upgrade Project
Human Resource Management
Final Version - HRMIS Upgrade to Version 13.
Release date 31 October 2014
Version 8 20 September 2017 Lee Mewett
HR Projects Team
Human Resources Update due to upgrade to V16
Version 9 02 September 2019 Lee Mewett
HR Systems Team
Human Resources Change bank detail information
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Contents What is My HR Online? .............................................................................................................. 7
Accessing My HR Online ............................................................................................................ 7
My HR Online Layout and Navigation .................................................................................................10
Menu Explanations ............................................................................................................................10
Global Menu ..................................................................................................................................10
Local Menu ....................................................................................................................................10
Task Menu .....................................................................................................................................11
My Panel .......................................................................................................................................11
Hiding My Panel .............................................................................................................................12
View additional jobs ......................................................................................................................12
Add a new program to the Favourites Menu ..................................................................................13
Delete an item from the Favourites Menu .....................................................................................13
List of Values .................................................................................................................................13
Additional Functions and Hints & Tips ................................................................................................15
Back Arrow ....................................................................................................................................15
Pop up Blocker ...............................................................................................................................15
Exit My HR Online ..........................................................................................................................16
My HR Tab ............................................................................................................................... 16
Personal Details .................................................................................................................................16
View and Maintain Personal Contacts ............................................................................................17
View and Maintain Emergency Contacts ........................................................................................19
View EEO Information ....................................................................................................................20
View Employee Calendar ...............................................................................................................22
Download Event Items to your Desktop Calendar .......................................................................23
View and Update Qualifications .....................................................................................................24
Leave Functions .................................................................................................................................26
Leave Requests ..................................................................................................................................27
Unsubmit a Leave Request .............................................................................................................31
Deleting a Leave Request ...............................................................................................................33
Reverse Approved Leave Request ..................................................................................................34
Modify Approved Leave Request ...................................................................................................35
View Current Leave Balances .........................................................................................................36
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Viewing Leave History ....................................................................................................................37
Reversing Leave already taken .......................................................................................................38
Employment Menu Items ..................................................................................................................40
View Appointment Details .............................................................................................................40
Work Arrangement ........................................................................................................................42
View current Work Arrangement ...............................................................................................42
Work Arrangement Change Request ..............................................................................................43
Organisation Chart ............................................................................................................................46
My Pay Tab .............................................................................................................................. 48
Payroll Details Menu Items ................................................................................................................48
View and Print Current Payslip .......................................................................................................49
Reading your current Payslip ......................................................................................................50
View and Print Historical Payslip ....................................................................................................51
View and Maintain Bank Accounts .................................................................................................52
View and Maintain Current Deductions..........................................................................................52
Add a new Deduction .................................................................................................................54
View and Print Payment Summary .................................................................................................56
View Employee Payment History Display .......................................................................................58
Timesheet Menu Items ......................................................................................................................59
Submitting an Overtime Claim .......................................................................................................59
Viewing Rejected Overtime Claims .............................................................................................61
Overtime Claim History ..................................................................................................................63
Submitting a New Timesheet for Casual Non-Teaching Staff ..........................................................64
Viewing Existing Timesheets ......................................................................................................66
Changing Timesheets (Not submitted) ....................................................................................66
Changing Timesheets (Submitted) ..........................................................................................66
Changing Rejected Timesheets ...............................................................................................67
Deleting a Timesheet .............................................................................................................70
Submitting New Timesheets for Casual Teaching Staff ...................................................................71
Viewing Existing Timesheets ......................................................................................................73
Changing Timesheets (Not submitted) ....................................................................................73
Changing Timesheets (Submitted) ..........................................................................................74
Changing Rejected Timesheets ...............................................................................................74
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Deleting a Timesheet .............................................................................................................77
Timesheet History ..........................................................................................................................78
Pay Codes Explained ..................................................................................................................79
Casual Non Teaching Paycodes ...............................................................................................79
Permanent and Part-time Employee Paycodes .......................................................................79
Casual Teaching Paycodes ......................................................................................................79
Manager Functions .................................................................................................................. 81
Viewing Team Member Details (Context View) ..................................................................................81
Viewing Position Information .........................................................................................................82
My Team.................................................................................................................................. 84
Team Details Menu Items ..................................................................................................................84
View Team Calendar ......................................................................................................................84
View Team Birthdays .....................................................................................................................86
View Team Appointment Summary ................................................................................................87
Team Leave Menu Items ....................................................................................................................89
Team Leave Balances .....................................................................................................................89
Team Leave Bookings.....................................................................................................................91
My Approvals .......................................................................................................................... 93
Approvals Menu Items .......................................................................................................................94
Approve Requests ..........................................................................................................................94
Options to Approve, Reject or Defer the request. .......................................................................96
Approval History ............................................................................................................................98
Approval Delegation ....................................................................................................................101
My Administration Tab .......................................................................................................... 104
Recruitment Menu Items .................................................................................................................104
Monitor Vacancies .......................................................................................................................104
Viewing Applicant Details .........................................................................................................104
Ranking Applicants for Interview ..............................................................................................108
Shortlisting for Interview by Chair of Selection Panel ...............................................................111
Timesheet Unit Check Snapshot ...................................................................................................116
Creating New Team Unit Check Groups ....................................................................................116
Modifying or Deleting Members from Groups ..........................................................................120
Creating a New Unit Check Snapshot .......................................................................................122
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My Reporting Tab .................................................................................................................. 126
Running a Report .........................................................................................................................126
Additional Resources ............................................................................................................. 127
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What is My HR Online? My HR Online is a web based application that can be accessed any time of day, on or off campus. My HR Online is available to all University employees including full or part time, fixed term, casual and adjuncts and is used to manage information and tasks related to your employment. It allows employees to:
• have more control over their personal information
• provides managers with more access to information on their workforce
My HR Online currently enables staff to perform such functions as:
• View and edit personal details
• View and edit emergency contact details
• View employment information relating to your position(s) at the University
• View and Change Work Arrangements (for part time members of staff)
• View and print payslips, payroll deductions and payment summaries
• View and edit bank account details
• Request and reverse Leave
• Predict future leave balances
• Submit and view Timesheets for both Casual staff members and Casual Teaching staff
• Submit overtime claims for both Part Time and Full Time staff
• Submit training requests and review training history
Accessing My HR Online Internet Explorer Version 11 is the preferred browser to access My HR Online. Chrome and Mozilla Firefox can also be used, however vacancy short listing notifications do not work correctly.
Step 1 Open your browser and navigate to the JCU Homepage Step 2 Click on Staff
Step 3 Click on Staff Homepage
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Step 4 Click on the My HR Online icon
Step 5 A Welcome tab at the log in screen will be used to provide important information to employees.
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Step 6 Type in your JCU User Name & Password to authenticate.
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My HR Online Layout and Navigation
Menu Explanations
Global Menu
Home Return to the first page Logout Logout of My HR Online Links View My Requests and Current Vacancies – these can also be accessed from the Local
Menu
Local Menu
My Panel
Task Menu
Local Menu Global Menu
Welcome
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My HR Update personal information, apply for leave, view appointment details, training requests and view the organisational chart
My Pay View and update your payroll details including view payslip, log overtime claims
or submit casual timesheets. My Administration JCU Employees will have access to the My Administration Tab. A notification
sent by the Recruitment Team will advise if you have been appointed as part of a Selection Panel regarding a current advertised vacancy. You will then have access to Monitor Vacancies and the applications for the advertised vacancy
My Requests Displays all requests that have been sent for approval Current Vacancies Displays all JCU Vacancies Managers will have access to additional items:
My Team Check and manage your team My Approvals Approve requests; check request history and delegate approvals to another
team member My Reporting Access to a selected suite of reports to assist managers with some day to day
activities
Task Menu
Print Print the content area (no menus or views will be printed) Maximise View page in full screen (Local Menu and Global Menu will be hidden)
My Panel
My Details Displays the employee number, name, active job number and position title of the logged in user. Managers can display a list of direct reports and view the details of the employee ‘in view’.
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My Favourites Allows you to create a list of frequently used tasks, which you can modify to suit your needs.
Hiding My Panel My Panel can be hidden by selecting the arrow on the left hand side of the bottom of the screen:
My Panel can be returned by clicking the arrow again – now found in the left hand corner of the screen:
View additional jobs Step 1 Click on the required row to highlight the job that you wish to select and select the Select Icon
under the ‘My View’ section. The active job will now be displayed at the top of the panel under ‘My Details’
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Add a new program to the Favourites Menu Step 1 Select the page you would like to add to your Favourites from the Local Menu:
Step 2 Click on the Add icon to add the page to your favourites menu
Step 3 To add another program to the favourites menu, repeat steps 1 and 2
Delete an item from the Favourites Menu Step 1 Click on the item to be deleted:
Step 2 Select the Delete icon
List of Values A feature in many of the Web screens is the ability to view a ‘List of Values’ (LOV) for the particular field that you wish to fill. These fields are determined by the arrow at the right edge.
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By clicking on this arrow you can ‘pull down’ a List of Values that is to be used in the field. To select, click on the required item.
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Additional Functions and Hints & Tips In certain pages the following functions are available:
View • Allows you to Select Columns to be displayed or reordered – tick or untick the columns you wish
to display • Display information in a full screen • Expand All i.e.: for Managers to view all employees reporting to them • Collapse All • Scroll to first line in a table • Scroll to last line in a table
Export • Allows you to export tables to Excel
Back Arrow
When you are logged into My HR Online don’t use the back arrow on your web browser. This
button may work in some screens, but not in others. Get into the habit of using your mouse to navigate
between tabs and menu items.
Pop up Blocker When navigating through My HR Online you may receive a message that requires you to turn off the
pop up blocker. The steps to turn-off pop up blocker differ for each browser. Click here for instructions
for the recommended browser: Internet Explorer 11.
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Exit My HR Online Always use the LOG OUT option which is located at the top right hand side of the screen.
Individual information within My HR Online is broken up into two main sections displayed as tabs; My HR and My Pay.
My HR Tab
This section provides individual employees access to check and maintain their personal information, view and apply for leave, check employment contracts, manage training requests as well as view an organisational chart.
Personal Details
This section provides individual employees access to check and maintain their personal information.
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View and Maintain Personal Contacts
Step 1 Log on to My HR Online
Step 2 Select My HR Tab > Personal Details > Personal Contacts Step 3 A summary table of any existing records will be displayed:
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Step 4 To update the current details, select Contact Details and the following screen will appear:
Step 5 Change required fields
Please note: certain punctuation marks e.g. & “ ” , - ‘’ cannot be used in My HR Online as they will cause a validation error upon submission.
Step 6 Use the Reset button to reset from to original details Please note: A current Home Address must be supplied Step 7 Select Update once details are correct
Step 8 Logout of My HR Online
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View and Maintain Emergency Contacts My HR Online provides the ability for staff to maintain their emergency contact information. All staff are urged to enter and maintain their emergency contact details. All information provided in Emergency Contacts is confidential. Emergency contacts and will only be contacted on behalf of an employee in the event on an emergency/crisis.
Step 1 Log on to My HR Online
Step 2 Select My HR Tab > Personal Details > Emergency Contacts
Step 3 The following screen will be displayed
Step 4 View current information
Step 5 To update current details select field Contact Name
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Step 6 Change required fields or Delete to enter new details. Use the Reset button to reset to the original details
Step 7 If Delete is selected enter new details
Step 8 Select Update once details are correct
Step 9 To add a new/additional Emergency Contact select “Add new Emergency Contact record”
Step 10 Logout of My HR Online
Please note: certain punctuation marks e.g. & “ ” , - ‘’ cannot be used in My HR Online as they will cause a validation error upon submission.
View EEO Information JCU urges all staff to provide and maintain their own Employee Equal Opportunity Information through My HR Online.
The disclosure of EEO information is voluntary and the information will be treated as confidential.
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Step 1 Log on to My HR Online
Step 2 Select My HR Tab > Personal Details > EEO Information
Step 3 The summary table with any existing records will be displayed
Step 4 View current information
Note: To update EEO information, please contact Human Resources
Step 5 Logout of My HR Online
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View Employee Calendar Step 1 Log on to My HR Online
Step 2 Select My HR Tab > Personal Details > Employee Calendar
• The calendar will display events in a monthly view • The Calendar is a display only calendar. Events cannot be created/updated via the Calendar
The calendar defaults to the current month on first entry and the month title is displayed as part of the header. You can navigate to another month by:
• Selecting a date using the “Date Lookup” • Entering a date and then clicking the “Display” button
Event items are displayed on the calendar as rectangular blocks with a label. When the mouse is hovered over an item a longer description will be displayed where applicable.
Event Item
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Step 3 Clicking on any items for a day will display further details in a new window.
Step 4 Select Close
Download Event Items to your Desktop Calendar From the event details window it is possible to download the event to your desktop calendar client. Step 1 From the Calendar, click on an event label Step 2 A new window will open, click “Download” in the Calendar File column
Step 3 You should then be prompted to save or open the file. Open the file and click ‘Accept’ in the top right hand corner of the event invitation. This will automatically download to your desktop calendar. Each event item displaying on each day will need to be downloaded separately.
Step 4 Logout of My HR Online
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View and Update Qualifications Step 1 Log on to My HR Online
Step 2 Select My HR Tab > Personal Details > Qualification
Step 3 The following screen will be displayed. Any qualifications currently recorded will display in a table. To view or change details of recorded qualifications, click the relevant link in the Qualification column
Step 4 View current information
Step 5 To add a new Qualification select the Add icon from the bottom left of the Qualifications page. The following screen will be displayed:
The first search field does not contain a complete list of degrees. If you can’t find your qualification
select the first default option ****to be clarified****. The title can then be added to the title field.
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Step 6 Complete required details
Step 7 Select Save
Step 8 Record is now a Pending Transaction until Human Resource Management have sighted the documentation
Step 9 Logout of My HR Online
Note : You must send certified documentation to Human Resources Management or walk your original document to Human Resources to sight original and photocopy for file. Once Human Resources Management has sighted either the original or certified copy the transaction will be processed and your qualification will be viewable in My HR Online.
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Leave Functions The functions provided within this menu allow individual employees to request leave, reverse and delete leave requests, monitor the approval of leave requests, check leave balances as well as history.
Before being approved, the leave entry is a request, and it is the action of ‘being approved’ which converts the request into a booking. The leave request will be forwarded to the employees’ Manager for approval.
To ensure that leave applications are actioned in a timely manner, an escalation to next level Manager has been set in the system. This means that:
• If the direct Manager has not approved, declined or deferred the request within 7 Calendar days, the request will be automatically escalated to their next level Manager;
• If that Manager does not action the request within 7 Calendar days, the request will be escalated to the Remuneration Services Team and will be rejected. If rejected the leave request will have to be entered again.
Once a leave request has been approved it then becomes a booking in the Human Resources System. Confirmation emails are automatically sent to the requestor.
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Leave Requests Leave types that can be applied for in My HR Online are:
• Annual Leave • Personal & Carers Leave Paid (including Sick) • Personal & Carers Leave Unpaid (including Sick) • Compassionate Leave • Long Service Leave • Defence Force Reservist Leave • Jury Service • Leave without pay • Special Sporting Leave • State Emergency Services Leave • Cultural Leave • Natural Disaster Leave
Note: Conditions and entitlements continue to apply to each leave type, as detailed in the relevant James Cook University Enterprise Agreement and relevant Absences and Leave Policies. There is a link to all Leave Policies within My HR Online.
Step 1 Log on to My HR Online
Step 2 Select My HR Tab > Leave > Leave Requests
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The following screen will be displayed: Note: In this screen you are also able to view any current leave requests awaiting approval, leave balances and any future leave bookings.
Step 3 Select Leave Booking Request TO complete a leave booking. The corresponding form will be displayed below.
Note : To claim a part day leave booking tick the part day box, the End Date field will disappear and the Unit field will always be an ‘Hours’ field. Do not use Part Day Leave Request for Long Service Leave requests as the policy states that all long service leave must be taken as whole days.
Step 4 Complete the required fields and select Save and Submit
Click on this link to view Human Resources Leave Policies
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Below is a guide to each field:
Job Number This relates to your active jobs. If you hold more than one current position you will need to choose the correct job number .
Part Day Part Day Leave request tick box Leave Code Use the drop down list to select the required leave that you are applying
for.
Start Date Type, or use the Calendar, to enter the date of the first day of leave. End Date Type, or use the Calendar, to enter the last date of leave (not the date of
return to work). Unit Select from the drop down list, however this field will only have one
option, which will be dependent on the leave code you choose. Part Day Requests will always be in hours – enter the number of hours you are applying for.
Advance Pay Choose No from the drop down list if pay in advance is not required; choose Yes if leave payment is to be paid in advance. Note only Annual Leave and Long Service Leave are able to be paid in advance.
Med. Cert. sent to Supervisor
Enter Yes if your Manager has requested a medical certificate and your Manager has sighted the Certificate or requested a copy to keep on file. Enter No if this is not a requirement. Check the appropriate Leave policy for requirements. If you do not confirm Yes to this question and you have requested more than three (3) consecutive days for the request will go through however a warning message will be displayed as follows to you and also your Manager when they go to approve the request:
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Other Doc sent to Supervisor
If supporting documentation is required select Yes. I.e.: Jury Service Request; Defence Force requirements etc. Check the appropriate Leave policy for requirements.
Reason This is mandatory when choosing the following Leave Types: • Leave without pay • Non-accruing leave • Personal & Carers Paid • Personal & Carers Leave Unpaid (incl sick)
The reasons applicable to each type of leave will be displayed for you to choose the specific reason related to your situation.
Comment Enter any additional comments here that will support your request and assist your Manager in approving your request. Note: Please do not use apostrophe in this field.
Note: If Op Days are being taken in conjunction with Annual Leave Days, please do not include the Op Day in the Start Date & End Date.
Step 5 Once your leave request has been submitted the following message will be displayed. The leave request will then go to your direct Manager for approval. An email will be sent to your Manager to notify them of the request and approval is required.
Step 6 Logout of My HR Online
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Unsubmit a Leave Request Step 1 Log on to My HR Online
Step 2 Select My HR Tab
Step 3 Select Leave and then leave requests
Step 4 This will bring up pending leave requests and future leave bookings Pending requests can be Deleted or Un-submitted:
Step 5 Click on the un-submit Booking button
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Step 6 This will return it to unsubmitted and enable you to make changes to the request
Step 7 Select the Leave Request under the leave code column
Step 8 Make the changes required and Click save and submit
Please note: certain punctuation marks e.g. & “ ” , - ‘’ cannot be used in My HR Online as they will cause a validation error upon submission.
Step 9 Logout of My HR Online
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Deleting a Leave Request This option is available if a leave request has not yet been approved by your Manager and the leave is either no longer required or the dates need to be changed.
Step 1 Log on to My HR Online
Step 2 Select My Requests Tab from the Global Links menu item:
Step 3 The request will show as a Pending transaction. Select the Delete box next to the request you wish to delete.
Step 4 Select Delete
Note: An email notification will be sent to the Manager to advise the transaction has been deleted.
Step 5 Logout of My HR Online
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Reverse Approved Leave Request This option is available if a leave request has been approved by your Manager and the leave is either no longer required; dates need to be changed or you need to change the leave type i.e.: Doctors Certificate due to illness during Annual Leave period
Step 1 Log on to My HR Online
Step 2 Select My HR Tab > Leave > Leave Requests
Step 3 Leave that has been approved by the Manager will appear in the Future Leave Booking table.
Step 4 To delete this leave, select the date of the leave you wish to reverse and click on the underlined Reverse under the Action Field.
Step 5 Check the leave request details and select Reverse if you still wish to proceed
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Note: Due to the original request already being approved, the reversal must also go to the Manager to approve. The Manager will receive an email notifying them of the approval required.
Note: If the leave is not in the Future Leave Bookings table, this is because the leave has already been taken. If you need to make an amendment to leave already taken, please follow the steps listed in the “Reversing Leave already taken” section. (Discuss with your Manager prior to making a change to leave already taken as there may be salary implications.)
Step 6 Logout of My HR Online
Modify Approved Leave Request Step 1 Log on to My HR Online and select My HR Tab > Leave > Leave Requests
Step 3 Leave that has been approved by the Manager will appear in the Future Leave Booking table.
Step 4 To modify this leave, select the Modify Booking button for the leave booking concerned
Step 5 Make the changes required and Click save and submit
Step 6 A Success message appears. You can then continue working in My HR Online or logout.
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View Current Leave Balances This function allows employees to see their leave balances as at the current date or calculate balances for a specific future date.
Step 1 Log on to My HR Online
Step 2 Select My HR Tab > Leave > Leave Balances. The table will display your current leave balances as at the last payroll date.
Step 3 To view future leave balances enter the date you require the leave to be calculated to and click Calculate Balances
Step 4 Logout of My HR Online
Leaving the enquiry date blank will display balances as at the last pay period
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Viewing Leave History Previous leave applications can be viewed via this menu option.
Step 1 Log on to My HR Online
Step 2 Select My HR Tab > Leave > Leave History.
Step 3 Select a date range to view past leave requests. You can sort leave applications by leave code or description if required.
Step 4 Select Find. A list of past leave applications will be listed in the next screen.
Step 5 Logout of My HR Online
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Reversing Leave already taken If there is a requirement to reverse any leave already taken due to unforeseen circumstances, the option is available through the Leave History option. Historical leave can only be reversed in the current financial year. Leave reversals cannot be done for a previous financial year.
Step 1 Log on to My HR Online
Step 2 Select My HR Tab > Leave > Leave History.
Step 3 Select a date range to view past leave requests. You can sort leave applications by leave code or description if required.
Step 4 Select Find. A list of past leave applications will be listed in the next screen.
Step 5 Select the date of the leave you wish to reverse and click on the underlined Reverse under the Action Field.
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Step 6 Check the leave request details and Select Reverse if you still wish to proceed
A confirmation notice should appear as indicated below.
Note: Due to the original request already being approved, the reversal must also go to the Manager to approve. The Manager will receive an email notifying them of the approval required.
This may incur salary implications.
Step 7 Logout of My HR Online
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Employment Menu Items
This menu includes screens which enable employees to access information which relates to their employment contract.
Each appointment held at JCU is recorded in Ascender Pay (Core Human Resources System). Appointments can then be broken down into three occupancy types:
• Substantive – the position you own on either a fixed term or permanent basis • Concurrent – any temporary change to your substantive position i.e. temporary change to hours
or secondment • Higher Duties – period of higher duties up to 12 months
View Appointment Details Step 1 Log on to My HR Online
Step 2 Select My HR Tab > Employment > Appointment Details and the following screen will be displayed:
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Step 3 The below screen will appear
Step 3 You can search using the search line or clicking the column headings to sort
Step 4 Current Occupancy will appear
Step 5 To view specific occupancy details in more detail select the arrow next to details at the bottom of the screen:
Step 6 This will display the details of the position number
Step 7 Logout of My HR Online
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Work Arrangement This screen will display an employee’s work arrangement (if applicable). Here there are options to View the current Work Arrangement and to submit a change to the current Work Arrangement.
View current Work Arrangement Step 1 Log on to My HR Online
Step 2 Select My HR Tab > Employment > Work Arrangement. The following screen will be displayed.
Step 3 Enter an enquiry date and the number of days for the period of enquiry, and then click on the Find button and the following screen will be returned.
Note: The enquiry date will fall in the middle of the period selected.
Step 4 Logout of My HR Online
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Work Arrangement Change Request Step 1 Log on to My HR Online
Step 2 Select My HR Tab > Employment > Work Arrangement Change Request.
Step 3 Select Add New Record to make any changes to the current Work Schedule.
Step 4 Enter the date range changes will be effective through to. Please note, an end date is only required if you wish to change your work arrangement for a set period of time. If the work arrangement is to continue with no end date, leave the “effective to” date blank. Select Next to proceed.
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Note: If an end date is entered the system will revert back to previous work arrangement after end date is reached
Step 5 The roster cycle defines the period of time over which the hours will be worked. Select the applicable Roster Cycle from the list given and fill out the hours.
Step 6 Select Submit Work Arrangement.
Note : The system will not allow a change in the overall fraction of hours on a contract. The following message will be displayed if the changed hours are either under or above the current number of hours allocated on your contract. Any changes to the overall contracted hours must be made through your Human Resources representative.
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Step 7 Once submitted an email notification will be sent to the selected Approver.
Step 8 Logout of My HR Online
Please note: certain punctuation marks e.g. & “ ” , - ‘’ cannot be used in My HR Online as they will cause a validation error upon submission.
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Organisation Chart This function provides a view of the organisational structure (as defined by the position ‘reports to’ information held in the Core Human Resources Information System). The structure is displayed as a tree, where each node may be expanded (in a similar manner to folders in Windows) to display the lower branches. Step 1 Log on to My HR Online
Step 2 Select My HR Tab > Organisation Chart
The following fields will be displayed:
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Employee Number – Click on the Drop down list to sear for an employee # or name. Use the %number or surname% and click on find. A list of employees with the search criteria is displayed. Select the appropriate underlined employee#, which will display in the Employee Number and Name fields above. If you use this search field you will need to also find the corresponding position number by clicking on the drop down arrow at Start Position Number.
Start Position Number – This will default to the position number that currently sits at the top of the organisation structure. This position number may be changed (if a position number is known) to look at a lower section of the chart.
Effective date – This will default to the current date but may be changed to display details for dates in the past and into the future. Levels – This specifies the number of levels that the chart will display. It will default to a number that is set at system level but may be changed if wishing to drill down to lower levels of the organisation. Include Casuals – This will default to Yes and the chart will include details for casual employees. Changing the value to ‘N’ will exclude casual staff from the chart. Step 4 Make any necessary adjustments to the fields above and then click the DISPLAY button. The top level of the chart will be displayed as follows:
A ‘person image’, Position Title and Occupant name (if occupied) will be displayed for each position, if there is more than one occupant in a particular position multiple lines will appear. A + icon will be displayed alongside the ‘person image’ (just the black coloured icon if there are multiple occupants) which allows the tree to be expanded at this node, in the same manner as ‘Windows folders’. Expand All – expands all of the nodes of the tree. Collapse All – Collapses all of the nodes of the tree after they have been expanded. Clicking on any of the Position Titles will display details of the position within the right hand frame. Scroll bars are provided where necessary to allow all details to be accessed. Clicking on any of the ‘person images’ will change the start position of the organisation tree to that position. Both the organisation chart and the position details may be printed by simply clicking in the frame required and selecting print on the browser. Step 3 Logout of My HR Online
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My Pay Tab Information on how to navigate and find information in My Pay Tab is detailed in this section.
Payroll Details Menu Items The options within this menu allow employees access to payroll related information:
• Current Payslips • Payslip History • Bank Accounts • Deductions • Payment Summary • Employee Payment History Display
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View and Print Current Payslip Step 1 Log on to My HR Online
Step 2 Select My Pay Tab > Payroll Details > Current Payslip. The most current payslip will be displayed relating to the current job selected.
Step 3 View or Print Payslip.
Step 4 Logout of My HR Online
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Reading your current Payslip
1. Job number
2. Pay period end date
3. Fortnightly dates of corresponding pay cycle
4. Number of hours worked
5. Annual gross salary
6. Hourly rate
7. Fortnightly gross payment amount
8. Total deductions
9. Nett pay amount disbursed to bank
10. Bank account details
11. Leave Type
12. Leave displayed in Days (D) or Hours (H)
13. Amounts of Leave available to be taken appear in the Actual Balance Column
14. The only difference to amount of leave available to be taken as in 13 is that Long Service Leave prior to being available to be taken will be displayed in the Pro Rata Balance Column – this is accruing as per the Enterprise Agreement
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View and Print Historical Payslip Step 1 Log on to My HR Online
Step 2 Select My Pay Tab > Payroll Details > Payslip History Step 3 A list of payslips will be displayed with the most recent payslip at the top of the list
Step 4 To view a particular payslip, select the required payslip by clicking from the underlined field “Period End”. The payslip will be displayed
Step 6 View or Print Historical Payslip Step 7 Logout of My HR Online
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View and Maintain Bank Accounts Please contact Human Resources to obtain instructions on how to change your bank details.
View and Maintain Current Deductions Step 1 Log on to My HR Online
Step 2 Select My Pay Tab > Payroll Details > Deductions
Step 3 The list of current deductions will be displayed
Step 4 To change your Deduction, select from the underlined fields Edit or Cease
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Step 5 If you choose Edit – amend the details and select Update. Cease will cancel the deduction after confirmation.
Step 6 Logout of My HR Online
Please note: certain punctuation marks e.g. & “ ” , - ‘’ cannot be used in My HR Online as they will cause a validation error upon submission.
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Add a new Deduction Step 1 Log on to My HR Online
Step 2 Select My Pay Tab > Payroll Details> Deductions
Step 3 The list of current deductions will be displayed
Step 4 To add a new deduction click once on the ‘Add new Deduction record’ link located below Deduction heading and list of current deductions if applicable
Step 5 Enter the correct details, selecting the deduction required from the drop down list.
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Job Number: Select the Job this deduction is related to
Deduction: Click on the drop down list to select the deduction code you would like to add from the list provided
Pay rate Type: The pay rate type will default to A for Amount
Deduction Amount: Enter the fortnightly deduction amount to two decimal places i.e. DD.CC
Expires After Total Amount: Enter the date the deduction should stop Enter the total amount to be Enter total amount to be deducted. If you don’t have a total amount applicable: Enter an end date in the ‘End Date’ field
Start Date: Enter the date the deduction should start being deducted from your pay. Note: this needs to be a pay period start date
End Date: Only enter an end date if you have not completed the ‘Expires after Total Amount’ field
Step 6 Select Insert & Update
Note: Once updated deductions will become a pending transaction until approved by Remuneration Services
Step 7 Logout of My HR Online
Please note: certain punctuation marks e.g. & “ ” , - ‘’ cannot be used in My HR Online as they will cause a validation error upon submission.
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View and Print Payment Summary Step 1 Log on to My HR Online
Step 2 Select My Pay Tab > Payroll Details > Payment Summary
Step 3 Select required Summary from the underlined Serial field
Step 4 Click on underlined “PAYG Payment Summary” to view payment summary and select Print.
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Below is an example of the My HR Online Payment Summary:
Step 5 Log out of My HR Online
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View Employee Payment History Display Step 1 Log on to My HR Online
Step 2 Select My Pay Tab > Payroll Details > Employee Payment History Display
Step 3 Select required date range or select Submit to display all. If you do not select a date range, the current financial year to date will be displayed
Step 4 Logout of My HR Online
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Timesheet Menu Items The options within this menu allow employees to access overtime and timesheet related information as well as options to view and print Timesheet History and Overtime Claim History. This includes submission of overtime claims for Part / Full Time employees and timesheets for both Casual Non-Teaching and Casual Teaching staff.
Note: Individual menu items will only be displayed based on an individual employment contract. All options are covered below; please refer to the relevant section for your individual requirement.
Submitting an Overtime Claim Step 1 Log on to My HR Online
Step 2 Select My Pay Tab > Select Timesheet > Overtime Claim Step 3 Any unapproved claims will be displayed
Step 4 Select Add New Record
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Step 5 Fill out the displayed form with the Date of Overtime, Pay Code and Hours Worked. In Time and Reason, the actual hours of work need to be put in along with the reason for overtime. All fields are required, except the Alternative Account.
Note: If unsure of which Pay Code to choose see Pay Codes Explained
Comments should contain the Start and End Times and Reason
Step 6 Click Submit. Returning to the Overtime Claim home screen will display the submitted claim
Step 7 Logout of My HR Online
Please note: certain punctuation marks e.g. & “ ” , - ‘’ cannot be used in My HR Online as they will cause a validation error upon submission.
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Viewing Rejected Overtime Claims To review any Overtime Claims rejected by your Manager follow the steps below:
Step 1 Check your Home page for any rejected messages. The below example shows 1 pending record has been rejected
Step 2 To read any comments your Manager may have made on the rejected item, click on the underlined record
Step 3 Click on the Record ID to view any comments and the below screen will be displayed.
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If Manager has made a comment it will be displayed at the bottom of the screen below:
Step 4 To make a change the rejected overtime claim will need to be deleted by clicking on Delete
Step 5 Select Overtime Claim from the Timesheet Menu and commence the process again
Step 6 Logout of My HR Online
Please note: certain punctuation marks e.g. & “ ” , - ‘’ cannot be used in My HR Online as they will cause a validation error upon submission.
Any comments from your Manager will appear here
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Overtime Claim History Step 1 Log on to My HR Online
Step 2 Select My Pay Tab > Timesheet > Overtime Claim History
Step 3 Select a date period for your search and select Find. You can also refine the query by Pay Code and Description if required.
Note: Only approved Overtime claims will be listed.
Step 4 Logout of My HR Online
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Submitting a New Timesheet for Casual Non-Teaching Staff
Step 1 Log on to My HR Online
Step 2 Select My Pay Tab > Timesheet > Timesheets - This is to be used by Casual Staff who are being paid on an hourly basis.
Step 3 Select Add New Timesheet.
Step 4 Define a start date for the pay period required. You cannot claim before this specified date or in advance of the current date. Click Find Employee Jobs.
Step 5 If there is more than 1 job, tick the box next to the correct job.
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Step 6 Enter the dates worked from the selected start date, including start and finish times (in 24 hour clock 00:00), length of meal breaks (in minutes 00:00) and any comments required. Select pay code form drop down list. See List of Pay Codes Explained for more details. There is a function on the left hand side for copying the above line if details are the same on different days. Please note that the date may need to be adjusted in this instance.
Step 7 Clicking Save will retain the details for a later submission. To submit this timesheet for approval, click the Save and Submit button.
Step 8 Logout of My HR Online
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Viewing Existing Timesheets On the Timesheet front page, there are options to Delete, Unsubmit or View any timesheet that has been saved for submission or rejected. To find out whether a timesheet has been submitted for approval or rejected, access Existing Timesheets by clicking Expand All.
Changing Timesheets (Not submitted)
You can view and change any Timesheet that has not been submitted by selecting the Record ID. Any changes can be done and the timesheet can be Saved again or Submitted at this time.
Changing Timesheets (Submitted)
Before any editing of a Timesheet that has been submitted (but not approved) can occur, the timesheet must be unsubmitted by checking the Unsubmit box on the right hand side and selecting the Unsubmit Timesheet option. This will move the timesheet up to the Not Submitted pane. Changes can then be made and the timesheet Saved again or Submitted at this time.
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Changing Rejected Timesheets
Timesheets that have been rejected by your Manager can be viewed, changed where necessary and resubmitted for approval.
Step 1 Check your Home page for any messages. The below example shows 1 pending record has been rejected
Step 2 To read any comments your Manager may have made on the rejected item, click on the underlined message “ 1 pending record has comments to be viewed”
Step 3 Click on the underlined Record ID to view any comments from your Manager
The screen below will be displayed. See comments field at the bottom of the screen
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Step 4 To view the rejected timesheet select My Pay Tab > Timesheet > Timesheet and expand the list
Rejected Timesheets will appear in this list. Click on the + to expand
Any comments from your Manager will appear here
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Step 5 Check the Unsubmit box and select Unsubmit Timesheet. The Timesheet will be automatically moved out of the Rejected Items list and appear in the Not Submitted list – see below example
Step 6 Click on the Record ID to make any changes to your Timesheet. Once your changes have been made, save and submit for approval
Check the Unsubmit box, which will allow for changes to be made in the Timesheet
This row shows the list expanded
Your Timesheet will now appear as unsubmitted, ready for changes to be made
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Deleting a Timesheet
A timesheet can be deleted by checking the Delete box on the right hand side and selecting the Delete Timesheets option
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Submitting New Timesheets for Casual Teaching Staff
Step 1 Log on to My HR Online
Step 2 Select My Pay Tab > Timesheet > Casual Teaching Timesheet
Step 3 Select Click here to add a new timesheet.
Step 4 Define a start date for the pay period required. Please note, you cannot claim before this specified date or in advance of the current date
Step 5 Select an Academic Calendar
Step 6 All current jobs will be listed. A selection can be made via the checked box on the Left hand side or there is a Select all Jobs option directly below the list. After this selection, choose Continue.
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Step 7 Enter the dates worked from the selected start date, including Job number, Units, Pay Code and
any comments required. There is a function on the left hand side for copying the above line if details are the same on different days. Please note that the date may need to be adjusted in this instance.
Step 8 Clicking Save will retain the details for a later submission. To submit this timesheet for approval,
click the Save and Submit button. A return message below will advise that the submission is successful
Step 9 Logout of My HR Online
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Viewing Existing Timesheets
To access Existing Timesheets through the Casual Teaching Timesheet front page, click Expand All. There are options here to view Unbsubmitted, Submitted and Rejected timesheets, as well as to Delete or Unsubmit any timesheet that has been saved for submission or rejected.
Changing Timesheets (Not submitted)
You can view and change any Timesheet that has not been submitted by selecting the Record ID. Any changes can be done and the timesheet can be Saved again or Submitted at this time.
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Changing Timesheets (Submitted)
Before any editing of a Timesheet that has been submitted (but not approved) can occur, the timesheet must be unsubmitted by checking the Unsubmit box on the right hand side and selecting the Unsubmit Timesheet option. This will move the timesheet up to the Not Submitted pane. Changes can then be made and the timesheet Saved or Saved and Submitted.
Note: Any changes after a timesheet has been approved will have to go through Remuneration Services via the Line Manager
Changing Rejected Timesheets
Timesheets that have been rejected by your Manager can be viewed, changed where necessary and resubmitted for approval.
Step 1 Check your Home page for any messages. The below example shows 1 pending record has been rejected
Step 2 To read any comments your Manager may have made on the rejected item, click on the underlined message “ 1 pending record has comments to be viewed”
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Step 3 Click on the Record ID to view any comments
Comments from the Manager can be view at the bottom of the following screen:
Any comments from your Manager will appear here
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Step 4 Click on Casual Teaching Timesheet Menu Item to view your Rejected Timesheet
Step 5 Click on the + to expand
Step 6 Check the Unsubmit box and select the Unsubmit Timesheets button. The timesheet will be taken out of the Rejected Items list and appear in the Not Submitted list – see below example
Step 7 Click on the Record ID to make any changes to your Timesheet. Once your changes have been made, save and submit for approval
Rejected Timesheets will appear in this list. Click on the + to expand
Check the Unsubmit box, which will allow for changes to be made in the Timesheet
This row shows the list expanded
Your Timesheet will now appear as unsubmitted, ready for changes to be made
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Deleting a Timesheet
A timesheet can be deleted by checking the Delete box on the right hand side and selecting the Delete Timesheets option.
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Timesheet History
Step 1 Log on to My HR Online
Step 2 Select My Pay Tab > Timesheet > Timesheet History
Step 3 Define a date period for which you would like to view previous timesheets. Further refinement of entries can be made using timesheet type.
Timesheet Types
WK8xxx My HR Online
FC924 Workflow or Core HR database
PEPAYTRAN API Core HR database
Step 4 Select Find to display the list of Timesheets requested.
Step 5 Logout of My HR Online
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Pay Codes Explained Casual Non Teaching Paycodes
Permanent and Part-time Employee Paycodes
Casual Teaching Paycodes
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Pay Code Full Description Explanation LATAL Late Roster
Allowance* Employees, who are rostered to work past 6pm as part of their ordinary rostered hours, will be paid an extra payment per hour until the completion of their rostered work. This will not be made where an employee is paid overtime rates or when weekend penalty rates apply. *Exceptions may apply – Please refer to your Approver or contact your HR Adviser
LOAD2 Loading 20% Computer & Library Staff
Prof & Tech Employees in computing and library on annualised appointments or Library casuals: 20% loading before 6am or after 6pm
LOAD4 Loading 40% Computer & Library Staff
Prof & Tech Employees in computing and library on annualised appointments or Library casuals: 40% loading Saturdays
LOAD6 Loading 60% Computer & Library Staff
Prof & Tech Employees in computing and library on annualised appointments or Library casuals: 60% loading Sundays
MEAL1 Meal Allowance* Employees required to work overtime for more than one hour after ordinary ceasing time or for more than four hours on Saturday or Sunday. *Exceptions may apply – Please refer to your Approver or contact your HR Adviser
OT100
Overtime*
Single Time - Occurrences when double time applies and you have already been paid at the normal rate for the time you have worked. This will double the amount per hour you receive. (used predominantly when the 10 hour break has not occurred – employee receives single rate automatically; this code pays additional to form double time) *Exceptions may apply – Please refer to your Approver or contact your HR Adviser
OT150 Overtime*
Time and a half Monday to Friday – Before 6am or after 6pm - Time and a half for the first 3 hours, any hours after that will be double time (OT200) Saturday - Time and a half for the first 3 hours, any hours after that will be double time (OT200) *Exceptions may apply – Please refer to your Approver or contact your HR Adviser
OT200 Overtime*
Double time Claim for Sunday work Also claim where completing Overtime on a Monday to Saturday after the first 3 hours have been claimed as above at time and a half (OT150) *Exceptions may apply – Please refer to your Approver or contact your HR Adviser
PEN1
Weekend penalties (Security and Catering)
Pen 1 – Working Saturday and Sunday Applies to continuing and fixed term staff
PEN2 Weekend penalties (Security)
Pen 2 – Working Saturday and Sunday for casual staff
SAL Salary Choose this for your normal salary rate SHIF3
Shift Allowance (Security)
Working afternoon and night shifts between midnight Sunday and midnight Friday Applies to casual security staff
SHIF4 Shift Allowance (Security)
Working afternoon and night shifts between midnight Sunday and midnight Friday Applies to continuing or fixed term security staff
UNIF2 Uniform Allowance For casual University Halls catering staff OTTIL Overtime TOIL Pays 0.5 for hours when remaining single rate will be taken as TOIL,
(mainly security & Library)
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Manager Functions
Viewing Team Member Details (Context View) A user may be allowed access to information relating to their team or area. Access to this information is based upon JCU’s organisational structure through the ‘reports to’ hierarchy or alternatively via the Web Admin User profile. A supervisor or Team Leader will be able to view details relating to the job relevant to their team. A Web Admin User will be provided with a list of team members within their designated area and will have the ability to view details of these team members.
A team member can be selected from the team structure to access their information.
Step 1 Select the arrow next to My Details to open team list
Step 2 Click the + sign next to Managers name to open list of direct reports
Step 3 Click the + sign next to the required team member and select the Select icon. You are now viewing team member details
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You are now viewing team member details
Step 4 To clear selection select Clear Team Member
Viewing Position Information To view position numbers and position descriptions for your own jobs as well as those of your team members:
• Click on the icon and the extra columns will be displayed or • Click on the View/ Select Columns to choose specific columns to be displayed – tick/ untick the
required columns
Note: Currently the – and + symbol is not shown in V16 you can still click next to the manager name and complete these steps
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• Click on this icon to view details in a full screen
• Click on to export to Excel
• Click on to change the column display to a Table and click the same icon which has
renamed as to go back to the original view o When in Table View there is a Search Function that can then be used to search for
specific information. You will see blank boxes appear above each column:
o To Search for a specific employee type in the Name column % employee surname% and
the employees with that surname should be displayed
• Click on to show Old Jobs
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My Team The My Team tab allows designated users the ability to access details relating to other employees within their team or area.
Team Details Menu Items
View Team Calendar The Team Calendar will provide a calendar view of your team and will include details of the following events:
• Leave • Public Holidays • Non Working days – derived by referencing the employee rosters
Step 1 Log on to My HR Online
Step 2 Select My Team Tab > Team Details > Team Calendar
Step 3 Start date defaults to current date. Select a new date if required
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Step 4 Tick display option buttons as required and select leave types to be displayed. Select display button to view calendar.
Note: that even though the matrix makes reference to Training, this function is not currently being used, therefore currently no training information will be displayed for team members.
Step 5 Logout of My HR Online
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View Team Birthdays Team Birthdays reports the birthdays for the current team members.
Step 1 Log on to My HR Online
Step 2 Select My Team Tab > Team Details > Team Birthdays
The following list will be displayed:
o To Search for a specific employee type in the Name column % employee surname% and
the employees with that surname should be displayed
Step 4 Logout of My HR Online
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View Team Appointment Summary Team Appointment Summary reports the position profile for the current team members. Step 1 Log on to My HR Online
Step 2 Select My Team Tab > Team Details > Team Appointment Summary
The following screen will be displayed:
• Click on the View/ Select Columns to choose specific columns to be displayed – tick/ untick the
required columns
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• Click on this icon to view details in a full screen
• Click on to export to Excel • There is a Search Function that be used to search for specific information. You will see blank
boxes appear above each column heading as per below
• To Search for a specific employee in the Name Column, type in %employee surname% and the employees with that surname should be displayed.
• Click on to display all employees again
Step 3 Logout of My HR Online
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Team Leave Menu Items Items in the Team Leave menu allow Managers to track individual’s leave balances as well as plan work allocations based on future manning levels.
Team Leave Balances Step 1 Log on to My HR Online
Step 2 Select My Team Tab > Team Details > Team Leave Balances The following screen will be displayed:
Click on the View/ Select Columns to choose specific columns to be displayed – tick/ untick the required columns
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• Click on this icon to view details in a full screen
• Click on to export to Excel • There is a Search Function that can be used to search for specific information. You will see
blank boxes appear above each column heading • To search - type in the blank space above the column heading
o ie: to find Long Service Leave balances type %LSL% to display all employees with long service leave balances:
• Click on to display all employees again
Step 3 Logout of My HR Online
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Team Leave Bookings Step 1 Log on to My HR Online
Step 2 Select My Team Tab > Team Details > Team Leave Bookings The following screen will be displayed:
• Click on the View/ Select Columns to choose specific columns to be displayed – tick/ untick the required columns
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• Click on this icon to view details in a full screen
• Click on to export to Excel • There is a Search Function that can be used to search for specific information. You will see
blank boxes appear above each column heading • To search - type in the blank space above the column heading
o ie: to view only those employees with Annual Leave booked, type %RL% above the Leave Code Heading to display this leave type:
• Click on to display all employees again Any leave bookings by Team Members that have been approved will be listed.
Step 3 Logout of My HR Online
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My Approvals As a Manager, you will have the authority to approve requests such as timesheets and leave requests. As an ‘Approver’ you will receive an email message notifying you when a request has been entered and needs to be approved. You will also be reminded each time that you enter the My HR Online home screen if any requests are pending approval.
Leave Requests To ensure that leave requests are actioned in a timely manner, an escalation process has been set in the system. This means that:
• If the direct Manager has not approved, declined or deferred the request within 7 Calendar Days, the request will be automatically escalated to their next level Manager;
• If that Manager does not action the request within 7 Calendar Days, the request will be escalated to the Remuneration Services Team and will be rejected. If rejected the leave request will have to be entered again by the Original Requestor.
Note: This escalation process will differ for Leave without pay as it requires a different approval process depending on the time frame requested. See policy guidelines for more information
Once a leave request has been approved it then becomes a booking in the Human Resources System. Confirmation emails are automatically sent to the requestor.
Timesheet Requests To ensure that timesheet requests are actioned in a timely manner, an escalation process has been set in the system. This means that:
• If the direct Manager has not approved, rejected or deferred the request within 3 Working days, the request will automatically escalate to their next level Manager,
• If that Manager does not action the request within 3 Working Days, the request will be escalated to the Remuneration Services Team who will endeavour to contact the Manager or Employee.
• Once a timesheet request has been approved emails are automatically sent to the requestor.
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Approvals Menu Items
Approve Requests Step 1 Log on to My HR Online
The following screen will be displayed. If you have pending transactions awaiting approval they will be highlighted with a hyperlink:
Step 2 Click on the hyperlink and this will display the approvals page or alternatively Select My
Approvals Tab > Approve Requests
Step 3 This screen will list all of the requests that are awaiting approval and are grouped according to request type
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Note: Overtime claims are best viewed from this front screen prior to approving
Step 4 Choose the line you wish to review and click on the Record ID to display the details of the request. The following details will appear:
To keep a history, it may be useful to make comment here that the Medical Certificate or supporting documentation was sighted or put on file. Any comments recorded here will show in the Approval History.
If rejecting a Timesheet, comments can be input here.
Warning messages will be displayed here.
This area is the main Approval area. Select options to Approve, Reject or Defer (not available for all types of requests) to a set date in the future.
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Step 5 Review all of the request information. Things to be aware of when making your decision for Leave Requests:
• Where documentation is required to support a leave request, the requesting employee must provide the Manager with the documentation and select Yes to the Medical Certificate Sent to Supervisor. If No is selected for these instances the below warning message will be displayed to the Approver.
• Warning Messages will not appear for Jury Duty or Armed Forces Leave as documentation should be provided for each day requested.
• If you are unsure of the Leave Policy and require further clarification before approving, click on the Leave Policies link at the bottom of the page.
• Any warning messages regarding Hours for employees will be shown at the top of the request if warning levels have been set up. This will let you know when a Casual Staff member is nearing the end of their hour based contract.
• Comments can be added to this screen. Press the Update button to save comments. The Reset button will erase comments. The Close button will take you back to the Please note: certain punctuation marks e.g. & “ ” , - ‘’ cannot be used in My HR Online as they will cause a validation error upon submission.
Things to be aware of when making decision for Timesheets or Overtime Claims:
• Ensure the correct Pay Code is used – if you are unsure check the Pay Codes explained link in My HR Online
• Check the correct dates and hours/units are input • Approvals list.
Options to Approve, Reject or Defer the request. Approved Approval is given for this transaction. If the record is approved, the employee will receive an e-mail to confirm that their request has been approved. Rejected Approval not given for this transaction. If the rejected option is chosen, the employee will receive an email message and a screen prompt advising them that the booking was rejected. If rejecting a request, a comment may be entered. This comment will be accessible to the employee when they review the rejected record. Deferred Approval decision can be deferred to a later date. This option is not available for all requests. Where available, this will stop the escalation process. Recommend Approval This option is only available for Leave without Pay Requests. The transaction is
recommended for approval and is escalated to the next level approver. Email messages will be sent to the employee and the next level approver informing them of the escalation and recommendation. Recommend Reject This option is only available for Leave without Pay Requests. The transaction is
recommended for rejection and is escalated to the next level approver. Email messages will be sent to the employee and the next level approver informing them of the escalation and recommendation.
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Step 6 Choose the required action from the drop down list, select update and the below message will be displayed.
Step 7 Logout of My HR Online
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Approval History This allows approvers to view details of the all requests that have been previously actioned, including approvals and rejections.
Step 1 Log on to My HR Online
Step 2 Select My Approvals Tab > Approval History
Step 3 The following search combinations can be used: • Select Find to display all approval records; • Enter a specific employee number and select Find to display all records for an individual; • Click on down arrow next to Employee to search for a specific employee number – the
below message will be displayed • Enter Approval to and from dates if required • Tick the check box if you wish to include approval history when your approvals were
delegated to another employee
Step 4 Enter the employee’s surname after the wildcard%. Select Find and the employee will be
displayed
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Note: If you use the wildcard% search with surname, all employees with that name in any name field (Surname; Given Names or Preferred Name) will be displayed.
Step 5 Select the underlined ‘Employee #’ field. The employee number field will automatically be populated in the Approval History screen. Select Find to search. The employee Approval History will be displayed
Step 6 To view the request in more detail, select the underlined ‘Record ID’ field. The original request
will be displayed.
Step 7 To return to list click on the underlined field ‘Click here to return to Approval History list”
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Step 8 Logout of My HR Online
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Approval Delegation The approval delegation facility allows an approver to delegate the approval of requests to another position within the organisation. The delegation may relate to a specific period of time e.g. to cover a short absence or may be open ended to cover longer periods. For example Managers may wish to use this function when they are going on Annual Leave or extended leave and there is no higher duties appointment in place for this period. Please note: If an employee has been appointed to higher duties, they will automatically have receive the requests for approval (Paperwork must be received and processed prior to leave period by Human Resources Management) Step 1 Log on to My HR Online
Step 2 Select My Approvals Tab > Approval Delegation
Step 3 To add a new delegation record click on the link Add new Approval Delegation record
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Step 4 You have a choice to select ALL or define a specific delegation. The highlighted options above are the only bookings that can be approved in My HR Online at this time.
Step 5 Type in the position number if known, or click on the drop down arrow to search.
Note : Select a search criteria and type after the % sign. Click Find, choose the underlined Position Number and Position Title – this should be the person you wish to delegate approval to.
Step 6 Enter the dates you wish to delegate for and select insert. The following message will be displayed:
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Step 7 Select Update to save or delete to discard and start again. Once saved, delegation records are listed on the initial screen and may be changed by clicking on the Edit link.
Note : You can also view the delegation history specific to a particular delegation by clicking on the “Approval History” link next to a delegation record. The “Delegation Approval History” link at the bottom of the page will display the delegation approval history for all delegation records.
Step 8 Logout of My HR Online
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My Administration Tab All JCU Employees will have access to the My Administration Tab. This tab is primarily used when staff members are appointed as part of a Recruitment Selection Panel (although all employees will see this menu item appear). A notification sent by the Recruitment Team will advise if you have been appointed as part of a Selection Panel regarding a current advertised vacancy. You will then have access to Monitor Vacancies and the applications for the advertised vacancy.
Recruitment Menu Items
Monitor Vacancies Monitor Vacancies is used for:
1. Viewing applicant details and attachments; 2. Ranking applicants and short listing for the interview.
Viewing Applicant Details
Step 1 Log on to My HR Online
Step 2 Select My Administration Tab > Recruitment > Monitor Vacancies
This lists the Vacancies for which you are registered as a Selection Panel Member
Step 3 Select the Reference Number to view the position details and the Applicant submissions
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Step 4 This page will list a description of the particulars of the advertised vacancy along with the submitted applications below. Click on the Applicant Number listed under the Job details to view submissions.
Step 5 The applicant details will appear for review.
To access any attachments, click on the link under File Name which will open the document in Word or PDF.
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Step 6 Close the Applicant Details screen to view other applicants.
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Step 7 Select Back to Vacancy List to move back to the previous page to Rank applicants.
See further instructions on how to Rank Applicants for Interview
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Ranking Applicants for Interview
Step 1 Log on to My HR Online
Step 2 Select My Administration Tab > Recruitment > Monitor Vacancies
Step 3 Select the Rank option after reviewing submissions to recommend Applicants for Interview
Step 4 Click on the on the drop down arrow on the Ranking Field and choose your ranking for each applicant • All Applicants can be ranked with one of three options listed below:
o N/A – Not applicable (only for use by Panel Assistants) o NO – Do not shortlist for interview o YES – Shortlist for interview
• Any comments regarding your decision may be added at this time
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Step 5 Select Update to save these rankings for further review at a later date
Please note: certain punctuation marks e.g. & “ ” , - ‘’ cannot be used in My HR Online as they will cause a validation error upon submission.
Step 6 Once the vacancy has been closed and all ranking and comments have been entered, the Ranking Complete field will need to be entered as Yes
Please note: Once rankings of the applicant have been completed they can only be changed by contacting Recruitment Services.
Step 7 Each time a member of the Selection Panel have entered their completed rankings, an email will be sent to the Chair of the Selection Panel to advise them that the ranking is completed
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Step 8 Logout of My HR Online
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Shortlisting for Interview by Chair of Selection Panel
As the Chair of a Selection Panel, you have access to view the applications sent in via the Job Reference Number, including the attachments, as described previously in this manual. You will also have access to rank the candidates as well before the Short List option will unlock for you to select interviewees.
As the Chair, you can view any comments entered by any other member of the Selection Panel, as well as the ranking that each Panel Member has applied to each applicant.
Step 1 Log on to My HR Online
Step 2 Select My Administration Tab > Recruitment > Monitor Vacancies
Step 3 Select the Rank option after reviewing submissions to recommend Applicants for Interview
Step 4 As the Panel Chair, you will need to complete your own rankings as the short list option will not be unlocked until all rankings have been updated as Complete
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Step 5 To view comments and ranking by other panel members of the Selection Panel or to select a final short list for interviews, select Panel Summary
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Step 6 To view any comments, select the underscored answer in each column as highlighted below
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Step 7 Check the shortlist box for any applicants you wish to shortlist for the interview and click update
Step 8 The following message will be displayed. Selecting “Yes” will create an automated email notification to unsuccessful applicants.
If you want to hold off until after confirmation of interviews or a later step in the recruitment process, select “No”. You can return at a later date, select “Update” again and you will receive this message again.
Please see below the wording of the automated message as it will be sent with merged details.
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Step 9 This screen gives you a summary of your Short List. From here, you should continue with the next step in your standard process of interviews and recruitment.
Step 10 Logout of My HR Online
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Timesheet Unit Check Snapshot The Timesheet Unit Check Snapshot function can be utilised by Managers or appropriate approved employees; whose Team members include casuals which enter a timesheet and are on a limited hour contract. This function can track how many hours they have completed and how many hours are remaining on the contract. Notifications can be set up under this function to allow a future alert to advise when the team member has reached a predetermined number of hours.
Creating New Team Unit Check Groups
Step 1 Log on to My HR Online
Step 2 Select My Administration > Timesheets > Timesheet Unit Check Snapshot
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Step 3 Click on the Create or Modify Unit Check Groups option to create groups.
Step 4 Select Create a New Unit Check Group
Step 5 Type in a Group Description meaningful to you and Group Selection Type, then select Next.
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Step 6 Select which employees to EXCLUDE from the Group. If a Manager only wants to create a group to monitor only Casual Teachers, the check boxes for all other employees should be ticked. The Position Title is listed to help with this process.
Step 7 Select Next to display the list of employees in the group and review the group selection – option to exclude employees from the list again.
Step 8 Select Finish
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Step 9 Repeat this process to create other specific groups if required.
Step 10 Logout of My HR Online
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Modifying or Deleting Members from Groups This function allows a new Team Member to be added to or deleted from an existing group. There is also an option to delete the group and set up a new group with different parameters or completely different personnel.
Step 1 Log on to My HR Online
Step 2 Select My Administration > Timesheets > Timesheet Unit Check Snapshot
Step 3 Select Create or Modify Unit Check Groups
Step 4 Select the group by clicking on the group Code
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Step 5 To Modify the group, select Next which will allow modification to the employees that are excluded or not excluded from the group.
Step 6 To Delete the group, click the Delete button. This will ask for confirmation of the Deletion process. Selecting OK will delete the selected group and will no longer appear as a Unit. It will also erase the Unit Snapshot History.
Step 7 Logout of My HR Online
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Creating a New Unit Check Snapshot Once your Groups have been created, a Unit Check Snapshot can be created to track hours worked for Team Members on contracts.
Step 1 Log on to My HR Online
Step 2 Select My Administration > Timesheets > Timesheet Unit Check Snapshot
Step 3 Select Create a new Unit Check Snapshot
Step 4 Create your Unit Check Snapshot and complete all the required fields
• Snapshot Description – this is the meaningful name you wish to call your snapshot
Please note: certain punctuation marks e.g. & “ ” , - ‘’ cannot be used in My HR Online as they will cause a validation error upon submission.
• Enter a Start Date – this should be the date you wish to start capturing the information for the casual pool ie: the first date of the earliest contract
• Enter an End Date – this should be the final date you wish to capture the timesheet information for the casual pool ie: the end date of longest contract
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• Calendar – Always JCU Academic Calendar • Group By – this can be one of those listed in the drop down
Step 5 Click Next
Step 6 Once the snapshot has been successfully created; click Back to Timesheet Snapshot List. This will give a list of the snapshots created for the specified Groups.
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• Selecting Snapshot ID will allow editing of the fields that comprise the Snapshot report for the Unit selected.
• Selecting Update Snapshot will allow you to view the snapshot report that is presented as per below. Notifications can be set up in this screen to allow Managers / administrators to keep a track of hours / units worked by team members on Hour based contracts.
Note : To utilise the warning to track employee hours, the estimated number of hours on an Employee’s contract need to be added into the Estimate Column. The Warning Column number of hours must also be completed. This is the number of hours left on a contract when you want the warning message to appear on approvals (Employees when submitting a timesheet for approval) and the Approver (when viewing a timesheet submitted for approval).
This column shows the totals that is a combination of both submitted and approved hours / Units
Hours / Units submitted on a timesheet that has not been approved will be listed here.
Approved Hours / Units will be listed here.
Warnings can be set here to allow a Manager / Administrator to keep track of hours / units with set notifications of pending limits
How many hours the employee has been contracted to work is entered here
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Note : This warning message will appear on the screen when viewing a timesheet for approval if it has exceeded the limit Warning hours set in the Unit Check Snapshot
Step 7 Logout of My HR Online
This is the warning that will appear when viewing a timesheet submitted for approval that exceeds warning limit set under Unit Snapshot.
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My Reporting Tab Managers have access to the Manager Reporting package via the My Reporting tab. A selected suite of reports have been added to My HR Online to assist managers with some day to day activities.
Running a Report
Step 1 Log on to My HR Online
Step 2 Select the My Reporting Tab
Step 3 The reports are broken up into categories, select one to display the reports in that category
Step 4 Click a report from the list of reports to run it
Please note that some reports will require you to input parameters before the results are displayed.
Step 5 Wait a few seconds for the results to be displayed; re-clicking the report will cause it to restart
Step 6 Logout of My HR Online
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Additional Resources The Human Resources website has many useful resources, including User Guides and FAQs: JCU Human Resources If you have a problem with My HR Online? • Can’t logon? • No Team? • Need to arrange a manual Approval Delegation? For help - log a HR Service now request. Need Help?
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