nccc's quality review project: a recipe for success
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NCCC’s Quality Review Project: A recipe for success
Lisa Dubuc| Coordinator of Electronic Learningdubuc@niagaracc.suny.eduSUNY –Niagara County Community College, Sanborn, NYwww.niagaracc.suny.edu@ldubuc
About ME
Coordinator of eLearning/Instructional Designer for 14 years
Teaching undergraduate/graduate online and blended for 12 years
Quality Matters Reviewer Co-created over 150 online/blended courses SUNY Chancellors Award for excellence Open SUNY Center for Online Teaching Excellence
(COTE) Expert Instructional Designer Fellow Open SUNY COTE Community Experts Group SUNY Directors of Online Distance Learning
(DOODLE)-Vice Chair SUNY FACT2 Advisory Board Member for
Community Colleges
ncccelearning.com
About SUNY& NCCC
• 64 Campuses • 427,000 students• University
Centers• University
Colleges• Technology
Colleges• Community
Colleges
NCCC• FTE 5000
Presentation Topics
Challenges with student success Online Student Risk Factors –community
college Success Initiatives Quality Review Project (QM & COI) Faculty Feedback Tools to support success (LMS Retention
Center, Softchalk, GoTo Meeting, Remind101, Camtasia Studio, Voicethread)
Future Plans NCCC Resources to Share
About eLearning@NCCC
NCCC has been online for 13 years: 6 online programs, 2 online
certifications, 180 online &
blended courses/semester.
Challenges with Student Success
NCCC Success Rates
Risk Factors for online success
Time of registration Poor advising Age Engagement and Course
Design Development Needs Gender Technical Factors/Business
Processes First-time e-Learning student Previous College Success- GPA Learning Styles
SUNY Directors of Distance Learning Environments
Student Success Approved Initiatives
1. Quality Review Project2. eLearning Student Support Specialist3. Call-em-all credits to contact students4. Creation of eLearning student success
orientation (Softchalk Lesson) 5. Purchase of Softchalk Licenses 6. LMS and technology workshops for
students ,7. NCCC Online Guide to Teaching Online
(Softchalk)8. Professional development opportunities.
Our Recipe for Quality Online Courses
Quality Matters Process
NCCC Quality Review Process
QM Process PLUS the COI Framework
Adaption of the Quality Review Project
NCCC Quality Review Project
. "Overview and Introduction to Course Overview and the Quality Matters Program." Quality Matters Program. N.p., 2011. Web. 16 Sep 2012. <www.qualitymatters.org>.
1. Faculty-Driven, Collegial course Design Review Process
2. Rubric Does NOT Evaluate the Faculty Member’s Content Expertise
3. Rubric is an Adapted Version of Quality Matters
4. Maintain and Enhance Course Quality 5. Commitment to Continuous
Improvement6. NOT part of the Faculty Evaluation
Process7. Completely Voluntary
Our Process
. "Overview and Introduction to Course Overview and the Quality Matters Program." Quality Matters Program. N.p., 2011. Web. 16 Sep 2012. <www.qualitymatters.org>.
http://ncccelearning.com/nccc-quality-review-project/
The Rubric –Eight Standards
. "Overview and Introduction to Course Overview and the Quality Matters Program." Quality Matters Program. N.p., 2011. Web. 16 Sep 2012. <www.qualitymatters.org>.
1. Course Overview and Introduction
2. Learning Objectives*3. Assessment and
Measurement*4. Instructional Materials*5. Learner Interaction and
Engagement*6. Course Technology*7. Learner Support8. Accessibility
Why Have Your Course Reviewed?
• Improve the design of your online courses as a way to increase student learning, success, and retention.
• Gain new ideas for structuring and teaching your course.
• Build a network with other online faculty.• Learn, grow, and excel at teaching eLearning
courses.• Receive recognition that your course was Peer
Reviewed — Quality Designed Assured Certificate.
• Show your commitment to continuous instructional improvement.
Findings
• Improvements in the design of the course
• Improvements in student engagement• Improvements in student successful
completion rates (S, C, or higher)• Faculty gain new ideas for structuring
and teaching online and hybrid courses• Build a network with other online faculty • Become better and more “visible” online
educators
Faculty Comments
Faculty Comments
Faculty Comments
I felt the experience was positive. I would tell a colleague that it was a very collegial process that helped me to rethink and refresh my course to improve student learning.Deborah Sorrentino, Professor Computer Information Systems
I found being a reviewer and having my course reviewed was a better combined experience than either would have been alone.Suzanne Buffamanti, Professor English
Tools to Support Quality Online Courses
Teaching Students with Softchalk
Instructors across campus use Softchalk to:
•Display lessons to their hybrid and online courses,
•Present content to their face-to-face courses.
•Support Faculty Development & Continuous Improvement
NCCC Easy Guide to Accessibility
Lesson – 21st Century skills and Information Fluency
Camtasia Studio Or Jing
Welcome, Course Overview, Learning Module Introductions
Remind 101
http://remind101.com
I tried the Remind 101 for the first time this semester for my online class. I have received far fewer emails and messages concerning missed assignments and quizzes than in past semesters. The service is very easy to use and I wanted to thank you for the tip.
By the way over the summer my chiropractor was using a text messaging service to remind clients of upcoming appointments. When I talked to the receptionist about how effective she thought it was, she indicated that there was a 40% reduction in missed appointments. Professor Mark Constantino
Future Plans
Place a logo for quality approved courses in our Banner SIS
Increase # of course reviews funded per year
Faculty show and share (blog post, tips of the week, short videos, f2f workshops and demonstrations)
Lisa Dubuc | Coordinator of Electronic Learningdubuc@niagaracc.suny.eduhttp://ncccelearning.comhttp://niagaracc.suny.edu
Resources:Quality Review Documentsncccelearning.comSoftchalk:www.softchalk.com Voicethread:http://voicethread.comRemind101www.remind101.comTechsmith (Jing & Camtasia)www.techsmith.comGoToMeetingwww.gotomeeting.com
NCCC Quality Review Project Materials:
Notes
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