nepa rcm project
Post on 30-Dec-2015
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NEPA RCM PROJECT
ALPHA CONSORTIUM LIMITEDALPHA CONSORTIUM LIMITED
INVESTMENTS
Collection Infrastructure– Investments in new Cash Offices. – Refurbishment of existing cash offices.– Provision of tools and equipment.– Motor Vehicles
Personnel development and training to enhance capacity building.
BILLING CYCLE PROCESS
Enhancements in the billing software application to improve the billing system.
IT development in computerised offline cash downloading system for all cash points.
Investment in hardware infrastructure to improving the efficiency of the bill production.
Improved bill distribution with route sequencing system.
MANAGEMENT INFORMATION SYSTEMS
Introduced measurement standards with KPI on all levels of management.
Evaluate workflows to enhance and support management operations.
Computerised customer service center Developed systematic tools to assist daily
management operations.
NET ENERGY AVAILABLE VERSUS ENERGY BILLED
Energy Availabe/Energy Sold
0.0010,000.0020,000.0030,000.0040,000.0050,000.0060,000.0070,000.0080,000.0090,000.00
De
c-0
1
Ma
r-0
2
Ju
n-0
2
Se
p-0
2
De
c-0
2
Ma
r-0
3
Ju
n-0
3
Se
p-0
3
De
c-0
3
Months
MW
h
Energy Avaialble
Energy Sold
Linear (Energy Sold)
Linear (EnergyAvaialble)
Performance Ratio
Performance Ratios
0%20%
40%60%
80%100%
120%140%
Ja
n-0
2
Ma
r-0
2
Ma
y-0
2
Ju
l-0
2
Se
p-0
2
No
v-0
2
Ja
n-0
3
Ma
r-0
3
Ma
y-0
3
Ju
l-0
3
Se
p-0
3
No
v-0
3Months
%
Billing Ratio
Collection Ratio
Performance Ratio
Linear (Billing Ratio)
Linear (Collection Ratio)
Linear (PerformanceRatio)
CONTRACT NET BENEFIT TO NEPA (accumulated)
-10
40
90
140
190
240
290
340
Nair
a M
illi
on
naira
THE END
THANK YOU
MERCI BEAUCOUP!
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