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- An e-Governance Bulletin from GUJARAT INFORMATICS LTD.
Page 1 of 15
• Preface
• Agenda
• What is Open Standard
• Open Source software
• Adoption by Govt.
Worldwide
• Open Standards for Govt.
• Model based on Open
Standard
• Standard Trend
• Open Standard Category
• Open Standard Vs Open
Source
• Benefits of Open
Standard
Vol. 3 | No. 6 May 2005
Editorial Team
Neeta Shah Prashant Shah
PPPRRREEEFFFAAACCCEEE Despite various e-Governance initiatives taken by Government all over the world, there are limitations to collaborate, share information and solve problems. The good news is that software designed with Open Standards can liberate users from the hostage experience by enabling information sharing and collaboration within and between organizations and individuals. A move to open source and away from proprietary information management systems will help to avoid steep maintenance fees and increase the longevity of data. It is thus essential to increasingly follow open standards in development of applications. This e-Governance Bulletin is dedicated to share the relevant information from the same.
AAAGGGEEENNNDDDAAA
What is Open Standards?
Adoption by Governments worldwide
Significance Model for e-Government
E-Governance through Open Standards
Open standards Category
Open Standards Vs Open Source
Benefits of Open Standards
Courtesy By Shri Harish Grama
IBM Shri Surendra Gupta
TCS
- An e-Governance Bulletin from GUJARAT INFORMATICS LTD.
Page 2 of 15
WWWhhhaaattt iiisss aaannn OOOpppeeennn SSStttaaannndddaaarrrddd
Agreed-upon, published specifications that detail how to make or do something
In Software,
interfaces or formats that are openly documented
And have been accepted in the industry through either a formal or de facto process
J2EE,.NET etc
Web Services
HTML
XML
� Initiator � Core group � Standards body� Initiator � Core group � Standards body
Standards evolve and move through a maturing process driven by pragmatism, speed to market and efficiency
SSStttaaannndddaaarrrdddsss sssiiimmmpppllliiifffyyy ttthhheee rrruuullleeesss aaannnddd dddrrriiivvveee
It is only by adopting common standards that an industry achieves uncommon things
- An e-Governance Bulletin from GUJARAT INFORMATICS LTD.
Page 3 of 15
FFFiiivvveee HHHiiissstttooorrriiicccaaalll CCCyyycccllleeesss………...
Irruption
Innovation
The Industrial Revolution
Age of Steam and Railways
Age of Steel, Electricityand Heavy Engineering
Age of Oil, Automobilesand Mass Production
Age of Information and Telecommunications
Frenzy Synergy
DeploymentMaturity
Panic1797
Depression1893
Crash1929
Dot.comCollapse
• Formation of Mfg. industry• Repeal of Corn Laws opening
trade
• Joint stock companies • Industry exploits economies
of scale
Current period ofInstitutional Adjustment
• Separation of savings, investment banks
• SEC
• Build-out of Interstate highways
• IMF, World Bank, BIS
1
2
3
4
5
Panic1847
1771
1829
1875
1908
1971
1873
1920
1974
1829
CrashCrash
“““IIIttt iiisss nnnooottt aaabbbooouuuttt FFFrrreeeeee”””
It is not about Free. It's about Freedom. The freedom to collaborate. The freedom to innovate
Open source gives more people access to the building blocks of innovation, enabling diverse perspectives and influences to be integrated into the creative process
- An e-Governance Bulletin from GUJARAT INFORMATICS LTD.
Page 4 of 15
WWWhhhaaattt iiisss aaannn OOOpppeeennn SSSooouuurrrccceee SSSoooffftttwwwaaarrreee???
Philosophy
Based on the principle of “Openness”
Anyone can freely view, copy, modify and distribute the program source code
Development Methodology
Community Cooperation
Coding carried out by volunteers
Informal communication
More Secure
Support by large organizations make it easier for transition and usage of open standards and source
Open Source is a good approach to develop Open Standards
Software whose source code is published and made available to the public
Often built by community
Redistribution rights
May be a reference implementation of an open specification
- An e-Governance Bulletin from GUJARAT INFORMATICS LTD.
Page 5 of 15
AAAdddoooppptttiiiooonnn bbbyyy GGGooovvveeerrrnnnmmmeeennnttt WWWooorrrllldddwwwiiidddeee
Belgian
Federal Government implemented“Network of Portals”: Web Based e-
procurement system to replace paper based acquisitions procedures.
AustraliaTax Office appointed a panel of ten contracted
suppliers was formed to directly service government agencies that choose to adopt Linu
United KingdomGovernment Gateway – By 2005, all UK
government departments expected to offer services electronically
USAMassachusetts’ Executive Office created
MassCARES, web based system, to coordinate the flow of information among the many
agencies.
BrazilCommitted $2 billion worth in software every year to replace Windows with Linux in 300,000
federal computers
SwedenSwedish agency released a feasibility study to
promote OSS in public administrations
DenmarkThe ministry of finance has implemented an
open source project to simplify data exchange between systems. System uses Jboss & Linux
IndiaDepartment of Company Affairs creating web
based portal for offering services online
…Increasingly governments worldwide are adopting open standards and open source
Integration with other States/Departments Business NeedOpen Standards Solution
Integration with other States/Departments Business NeedOpen Standards Solution
- An e-Governance Bulletin from GUJARAT INFORMATICS LTD.
Page 6 of 15
OOOpppeeennn SSStttaaannndddaaarrrdddsss::: SSSuuuiiitttaaabbbiiillliiitttyyy fffooorrr GGGooovvveeerrrnnnmmmeeennnttt
Changing expectations of citizens & businesses, employees & other
governments
Balancing demands of safety and privacy
Sustained budget & resource pressures
Collaboration across governments & w/partners,
managing skills shortages
Flexibility: Support the ability of a government to respond quickly and at a minimal cost
Choice: Without any vendor lock-in, data & services can be made available to citizens
Interoperability:Provides essential framework fordelivering services across departments, states and even nations
Government Challenges Benefits of Open Standards
E-Readiness: A Mandatory Process
E-Readiness Competitiveness Competitiveness Investments
Investments Business Activities
- An e-Governance Bulletin from GUJARAT INFORMATICS LTD.
Page 7 of 15
MMMooodddeeelll fffooorrr GGGooovvveeerrrnnnmmmeeennnttt TTTrrraaannnsssfffooorrrmmmaaatttiiiooonnn::: BBBaaassseeeddd ooonnn OOOpppeeennn SSStttaaannndddaaarrrdddsss
INFRASTRUCTURE
Security /Privacy
SystemsManagement
Audit /Logging
DirectoryServices Network Hardware
SystemsOperatingSystems
ApplicationSupport Sys
CitizensEm
ployeesPrivate Sector
Governm
ents
ExternalSystemsExternalSystemsExternalSystems
InternetKiosk
InternetKiosk
TelephonyTelephony
FormsForms
WirelessWireless
e-MailLetters
FaxBrochures
Face to FaceFace to Face
Information Mgmt•Analysis / Mining•Search of Structured& unstructured data
Information Mgmt•Analysis / Mining•Search of Structured& unstructured data
IntelligenceEnterprise
Content Mgmt•Document•Rich Media•Web Content
Content Mgmt•Document•Rich Media•Web Content
PortalFramework
ContactCenterContactCenter
MailDocs
Imaging
MailDocs
Imaging
e-Servicese-Services
Authenti-cation
Authenti-cation
EnterpriseServiceDelivery
emailemail
GO
VERN
MEN
TAL SYSTEM
S
PublicSector
BUSIN
ESS SYSTEMS
PrivateSector
Integration &Connectivity Svcs.
•Workflow•Web Services•Publish / Subscribe•Transform / Routing
Integration &Connectivity Svcs.
•Workflow•Web Services•Publish / Subscribe•Transform / Routing
Collab.ServicesCollab.
Services
Presen-tation
Logic
Presen-tation
Logic
Person-alization
Custom-ization
Enrollment /Registration
Services
Payment &CollectionServices
Business Support Services(HR, ERP, etc.)
Enterprise ApplicationsServices & Business
LogicProcesses
BusinessLogicProcesses
Adaptor
InternalA
pplicationServices
ExternalizedCoordination
Services
Adaptor
InternalA
pplicationServices
ExternalizedCoordination
Services
- An e-Governance Bulletin from GUJARAT INFORMATICS LTD.
Page 8 of 15
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Local Departmental Other Public
Channels
Central Infrastructure
Citizen & Businesses
Government Bodies
Private Sector Portals
Government portal Local
Authority Portals
Multiple Access Channels
Users
Ope
n St
anda
rds
Se
cure
and
trus
ted
envi
ronm
ent
Portals
Government Gateway
- An e-Governance Bulletin from GUJARAT INFORMATICS LTD.
Page 9 of 15
SSStttaaannndddaaarrrddd TTTrrreeennnddd
Standards are owned and controlled by the public sector, but are not freely available
Example: Cryptography
Details of standards are available to all; no single firm has control over how they evolve; no charge for their use
Examples: TCP/IP, HTML, XML
Technology may be standard, but details are not made available beyond the firm
Details of standards are made available to all; but owner has control over how the standard evolves and may charge for use. Examples: Palm O/S
Closed Open P U B L I C
P R I V A T E
Con t r o l
Technology
Example: Landmark Graphics
- An e-Governance Bulletin from GUJARAT INFORMATICS LTD.
Page 10 of 15
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Category Current Standards
Internet HTTP/S, HTML, J2EE, SOAP, WSDL, UDDI,
W3C
Integration with States
/Businesses
XML, ebXML, Data definitions for
Government Info
Messaging JMS, GoI Gateways
Forms Xforms (PDF/XDF in MCA21 Project now)
Data Security IT Act 2000 Standards
Mail Protocols SMTP, POP3, IMAP
Workflow XPDL, BPEL4WS
Databases ORDBMS
Directory LDAP
Wireless WAP, 802.11
Networking TCP/IP (IPv4 / IPv6)
…International Open Standards
- An e-Governance Bulletin from GUJARAT INFORMATICS LTD.
Page 11 of 15
OOOpppeeennn SSStttaaannndddaaarrrdddsss VVVsss OOOpppeeennn SSSooouuurrrccceee
Type Pros Cons
Implementation of Openly
available specifications
Unable to change software;
only customize
Value Added Services e.g.
fail-over, load balancing
Expensive software
Assured technical support
Feature rich software
Open Standard
Secure, Mission mode
software
Implementation of Openly
available specifications
Uncertain technical support
Full source code available Missing software features
(possible)
Free software Uncertain software upgrades
Open Source
Freedom to modify software
- An e-Governance Bulletin from GUJARAT INFORMATICS LTD.
Page 12 of 15
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e-Government
Technology Management
Resource Management
Program Management
Knowledge Management
Procurement Management
Reform Management
Expectation Management
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Government at Citizens’ doorsteps
Improve governmental process
o Simplified and transparent processes
o Sharing of documents
o Enhanced compliance
o Reduced cost of compliance
Enhance efficiency
Reduced cost of governance
- An e-Governance Bulletin from GUJARAT INFORMATICS LTD.
Page 13 of 15
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Reusability
o Applications
o Customisations
Easier integration
o Process Integration
o Data/Document Exchange
Shared IT infrastructure
o Data Network
o Data Centre / Disaster Recovery Centre
o Enterprise System Management
o Shared servers
o IT Security Infrastructure
o Common Gateways
o Citizen/Business Facing Infrastructure
Reduced cost
o Cost effective Open systems
o Skills availability
o Shared resources
Flexible Financial Model
Faster implementations
Ensuring data security
o Scientific scrutiny
o No backdoors/trapdoors
Specialised devices/solutions
o Counter Workstations
o Hand held devices
- An e-Governance Bulletin from GUJARAT INFORMATICS LTD.
Page 14 of 15
Gujarat Informatics Limited, a nodal agency of Government of Gujarat for promotion of
Information technology in the state of Gujarat. Gil had organized a seminar on “Career with
BPOs” on May 28, 2005 at Ahmedabad Management Association, Vastrapur. This Seminar got the
tremendous response from the young generation. H T Parekh Convention Hall at AMA was full and
there were no seats vacant.
Shri Vagmin Buch, Additional Secretary, Science & Technology Dept. of Government of
Gujarat, while giving his opening remarks stated that BPO did not mean only Call Centers. There
were different verticals in BPO sector having voice based and non-voice based services. He
informed that there were about 35 BPO Units operating in the state of Gujarat. At the seminar, 10
BPO Companies operating in the mega city of Ahmedabad made their presentation about their
activities and invited the youth of Gujarat to look at BPO Sector which has a great potential for
employment. There BPO companies included the units like Azure Technologies, I Call India, Motif
Inc, Contech BPO, QX, Saral Software, Shivam Infonet, Manubhai & co., operating from
Ahmedabad and units like Effective Teleservices, iServe Systems etc., Operating in Infocity at
Gandhinagar.
The youth present in the seminar were impressed to note that these BPO companies are
operating in different verticals like HealthCare BPO, Medical Transcription, Tax Return
Processing, Insurance Claim, Voice Based and non-Voice based Call centers. BPO companies like
Azure Technologies announced that they Require about 150-200 people immediately for their
operation and Effective Teleservices – a BPO Company from Gandhinagar require about 200 people
in next 3-6 months. Many of Units informed that they are willing to provide necessary training for
making them employable in BPO sector.
The seminar brought home the message that the BPO sector which is growing at fast rate in
Gujarat provides a lot of employment opportunities to the youth of Gujarat.
CCCAAARRREEEEEERRR WWWIIITTTHHH BBBPPPOOO
- An e-Governance Bulletin from GUJARAT INFORMATICS LTD.
Page 15 of 15
Web Corner
Gujarat Informatics Limited Website
http://www.gil.gujarat.gov.in
http://www.howstuffworks.com
Please look out for this section for URLs of Government websites
For electronic subscription to the bulletin, please email us with your email address at:
webmaster@gujaratinformatics.com
or visit us at:
www.gujaratinformatics.com
Contact Address: Gujarat Informatics Ltd.
Block No. 1, 8th Floor, Udyog Bhavan,
Gandhinagar – 382017 Phone: 079 – 23256022 Fax: 079 – 23238925
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