old-school application delivery is dead: accelerating innovation in a mobile age

Accelerating Innovation in a Mobile Age The content of this presentation was adapted from a webinar held on 9/25/2014.

Old-School Application Delivery is Dead

Three Big Questions

The aim of the webinar discussion was to answer the following three questions about mobility in the innovative age:

1.  How can you utilize disruptive application development technology

without disrupting your business?

2.  What needs to be different about the software development life cycle to innovate mobility?

3.  How do I decide what systems and applications to modernize & mobilize?

Answers from the Experts

Fran Dramis

Former CIO, BellSouth, Innovative Investor

Jon Collins

IT Industry

Analyst Gigaom

Research

George Mashini

Chief Executive

Officer Catavolt

BIG Question #1

How can you utilize disruptive application development technology without disrupting your current people?

People

Leverage & Empower your People

Bringing your business users closer to the app development process gives you a head start on utilizing mobility efficiently, allowing for minimum training and disruption to business.

George Mashini, CEO, Catavolt

“Leverage the expertise that the existing organization has because nobody knows the business better.”

BIG Question #2

IT wants to be creative and roll out innovative products to business users. What needs to be different about my

SDLC to innovate with mobility?

Processes

Exceed the User’s Expectations

To fully deliver, developers must meet user satisfaction. Throughout the development life cycle of the app, meeting and exceeding user’s expectations through designing, coding, integration, testing and delivery is critical.

Jon Collins, IT Industry Analyst, Gigaom Research

“The user experience is paramount in how requirements are defined…you haven’t really delivered until you’ve really satisfied the user.”

BIG Question #3

How do I decide what systems and applications to modernize and mobilize?

Tools

Three Helpful Tools

When choosing a system and application to modernize & mobilize, consider these three different tools:

Fran Dramis, Former CIO, Bellsouth & Innovative Investor

“You now have the ability to leverage the core systems to be accessible to end users…this is one of the few times you can do it and still secure the environment”

Customer Interaction

Real-Time Data Delivery

Self-Service

1. Customer Interaction Tools

Enable customer service processes that are beyond CRM for significant returns for your business. Meet customer’s needs with multiple systems in order to see the whole picture including order history, billing information, and account & credit information.

2. Real-Time Data Delivery Tools

Traditional analytics will get you the data you need, but mobile apps make that valuable data actionable in real-time. Mobile apps give your business leaders the data they need to make important business decisions at any time.

3. Self-Service

With mobile apps, data is always accessible, providing an opportunity for consumption and knowledge sharing with your team. With self-service on a mobile app, your business leaders no longer have to go through others to gather the information they need to keep projects moving.

•  Leverage & empower your people throughout the development process

•  Satisfying users and exceeding their expectations should be the main goal when implementing innovative mobility

•  Consider tools that allow for customer interaction, real-time data delivery and self- service for your users when choosing systems that modernize & mobilize.

Change Your App Dev Process

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