olip benchmarking report example

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  • 7/26/2019 Olip Benchmarking Report Example

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    Ontario Leading Indicators Project (OLIP)

    Organizational Benchmarking Report:

    [OrganizationsName]

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    OLIP example benchmarking report - Page 1 of 5

    Your Benchmarking Report

    In 2011 or 2012, your organization took part in the Ontario Leading Indicators Project (OLIP), formerly knownas the 5,000 Firms Study. The study was conducted by the Institute for Work & Health (IWH) in partnershipwith Ontarios health and safety associations (HSAs). As a project participant, we promised to provide youwith a benchmarking report comparing your organizationsresults to others in Ontario. This is your report.

    Where do the results come from?The results come from the Ontario Leading Indicators Project, which was launched by IWH to identify thebest organizational and management measures for use as leading indicators in occupational health andsafety. Leading indicators allow workplaces and system partners to gauge health and safety performancebeforeinjuries and illnesses occur.

    Your organization is one of over 1,700 Ontario organizations that participated in OLIP during the 2011-2012period. Organizations from seven sectors pulp and paper, education, municipal, health care, agriculture,manufacturing and service were recruited by their respective health and safety association to participate.Participating HSAs included Workplace Safety & Prevention Services (WSPS), Workplace Safety North(WSN), and Public Services Health & Safety Association (PSHSA).

    We benchmarked your organizationssurvey scores on a range of organizational and management health &

    safety measures to comparable organizations in Ontario. More detailed information on the measures and aglossary of terms is found in the appendix.

    Interpreting your resultsWe use a colour-coded scheme to help you better understand your results. That is, for each measureincluded in this report, your organizationsscore is coded green, yellow or red to indicate the following.

    Green: You are performing well in this area. Keep doing what you are doing and strive for excellence.

    Yellow: Your work in this area may need improvement. Consider if this should be a focus area for yourorganization. Review your practices and policies, and consult your HSAs website resources for informationabout how to improve. If you need further guidance, consider contacting your HSA.

    Red: Your work in this area likely needs attention and improvement. Consider if this should be a focus areafor your organization. Review your practices and policies, and consult the information available on yourHSAs website to help point you in the right direction. Contact your HSA for assistance.

    Contact your local HSA consultant or Customer Care/Client Services for more information at:[HSA contact information.]

    What is on the horizon?OLIP is expanding, with the help of the Infrastructure Health & Safety Association (IHSA), to includeorganizations from the construction, transportation and electrical & utilities sectors. As well, the OLIP surveywill continue to be open to all interested organizations in Ontario until January 2014. Please encourage yourcolleagues at other organizations to visit the IWH website to complete the survey.

    For more detailed information on OLIP, and to access the survey, visit:www.iwh.on.ca/olip

    HSA LOGO

    http://www.iwh.on.ca/oliphttp://www.iwh.on.ca/oliphttp://www.iwh.on.ca/oliphttp://www.iwh.on.ca/olip
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    OLIP example benchmarking report - Page 2 of 5

    OLIP Organizational Benchmarking Report for:

    [OrganizationsName]

    The results below show your organizationsscores for each of the OLIP survey measures, based on youranswers. Your data was benchmarked against: (1) other participating organizations in your sector [forsectors with enough participating organizations] and (2) all participating organizations in the study.

    The table presents an average score for each measure. The colour coding (green, yellow or red) indicatesyour rating as a per cent of the total possible score. Grey cells without a score indicate that the items in thesurvey were not completed or did not apply to your organization. The same data is shown in a bar chart inFigure 1 on the next page. For more information on these measures and how to interpret them, please referto the glossary and appendix.

    Table 1.Your organizationsaverage scores compared to other participating organizations.

    The score range is 0 (lowest) to 4 (highest) for all measures, except the Safety Climate measure, which is

    scored out of 3; and the JHSC Index for organizations with 20+ employees, which is scored out of 10.

    Your

    organizations

    scoreYour sector[if numbers

    permit]

    All

    participatingorganizations

    Organizational Policies and Practices (OPP)

    Health & safety practices 2.9 3.6 3.8

    Health & safety leadership 3.9 4.1 3.9

    Ergonomics 1.9 3.2 2.2

    Disability management/prevention 3.9 3.0 3.0

    Employee engagement 2.8 3.2 3.5

    Organizational Performance Metric (OPM) 3.9 3.0 3.0

    Occupational Health & Safety Management System (OHSMS)

    OHS policy 2.8 3.0 3.0

    Worker participation 3.9 3.6 3.2

    OHS training 1.5 3.0 2.9

    Communication 2.9 3.6 3.6

    Preventive & protective actions 3.8 3.5 3.5

    Emergency response 3.7 3.8 3.9

    Monitoring & review 3.2 3.4 3.4

    Benchmarking 2.9 4.0 3.7

    Procurement & contracting 2.9 3.6 2.9

    Safety Climate (scored out of 3) 2.0 2.0 2.6

    JHSC Index (5-19 employees) 4.0 3.6

    JHSC Index (20+ employees) (scored out of 10) 10 7.2 6.8

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    OLIP example benchmarking report - Page 3 of 5

    Figure 1.Your organizationsaverage scores compared to other participating organizations.

    Score range is 0 (lowest) to 4 (highest) except the Safety Climate measure, which is scored out of 3.

    JHSC Index scores are not shown.

    Contact your local HSA consultant or Customer Care/Client Services for more information at:

    [HSA contact information].

    0.0 1.0 2.0 3.0 4.0

    Health & safety practices

    Health & safety leadership

    Ergonomics

    Disability mgmt/prevention

    Employee engagement

    OPM

    OHS policy

    Worker participation

    OHS training

    Communication

    Preventive & protective actions

    Emergency response

    Monitoring & review

    Benchmarking

    Procurement & contracting

    Safety Climate (scored out of 3)

    Your organization

    Sector comparison

    [or all participating organizations]

    HSA LOGO

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    OLIP example benchmarking report - Page 4 of 5

    Appendix

    1. How did IWH determine our scores for each measure?

    This report provides your organizationsresults for 17 different measures that were included in the OLIPsurvey. Each measure in the survey included several items, and you were asked to assess how well yourorganization was doing with respect to each of these items. Your score for each measure is an averageof your scores for all the items in that measure. For example, the safety trainingmeasure comprises five

    statements and for each you were asked to assess your organization sperformance by indicating howmuch you agree with each statement, from strongly disagree (score of 0) to strongly agree (score of 4). Ifyour scores for the five statements are 3, 4, 2, 4 and 3, respectively, the organizationssafety trainingscore will be 3 + 4 + 2 + 4 + 3 = 16 / 5 = 3.2.

    2. Interpreting your scores

    a. Colour coding

    Your organizationsaverage score on each measure was converted to a percentage of the total possiblescore on that measure. A colour-coding system is used to indicate the percentage range in which each ofyour average scores falls.

    - Green ind icates a scor e of 75 per cent or g reater. This suggests you are performing well in thisarea, and that you should keep doing what you are doing while striving for excellence.

    - Yel low ind icates a score of 50 to und er 75 per cent. This indicates that your work in this areamay need improvement. Consider whether this should be a focus area for your organization. If so,you should review your practices and policies and consult your HSA website for information abouthow to improve. If you need further guidance, you should consider contacting your HSA (see thecontact information on the previous page).

    - Red indic ates a score of un der 50 per cent. This suggests that your work in this area likely needsattention and improvement. Consider whether this should be a focus area for your organization. If so,you should review your practices and policies, consult information available on your HSAswebsite,and contact your HSA (using the information provided on the previous page). Please note that youmay have selected 0 for some items because they did not apply to you. This would have resulted in alower score. To see the survey items visit the OLIP webpage at the address listed below.

    - You may not have received a score for some measures. This is due to the fact that some measuresdid not apply to your organization or the items in the survey were not completed.

    - You should consider both the colour coding and your scores benchmarked against othersparticipating in the study to get a more complete picture of your performance.

    b. Benchmarking with other organizations

    In the table, your average scores on each measure are shown beside other organizations participating inthe study. This will help you know if your organization should improve relative to others, but you shouldalso consider the colour coding to get a more complete picture of your performance.

    3. What is the evidence behind the measures used in the survey?

    The OLIP survey was developed by researchers, with input from OHS practitioners and workplaceparties. The measures have been piloted and analyzed in other studies, and further analyzed in thisstudy. For more information, visit:www.iwh.on.ca/olip

    http://www.iwh.on.ca/oliphttp://www.iwh.on.ca/oliphttp://www.iwh.on.ca/oliphttp://www.iwh.on.ca/olip
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    OLIP example benchmarking report - Page 5 of 5

    Glossary

    The following definitions refer to the use of these terms in this report only.

    Organizational Policies & Practices (OPP):The OPP tool represents occupational health & safety (OHS) and disabilitymanagement policies and practices critical for the prevention of injuries and the onset of disabilities in organizations.These OPPs are most effective in high-engagement organizations and, thus, the level of engagement of the organizationwith its employees needs to be measured.

    Health & safety practices: Practices that an organization engages in to protect employee safety, including maintainingsafe work environments and taking corrective and proactive actions to rectify unsafe conditions (6 items).

    Health & safety leadership: Upper managements commitment and participation in safety issues, which is visible inmanagements involvement, commitment of organizational resources and peoples time to promote safety, and activeefforts to balance economic and OHS actions (6 items).

    Ergonomics: Practices aimed at reducing ergonomic hazards through job design, redesign and procurement policiesand practices (4 items).

    Disability management/prevention: Policies, procedures and practices to support early intervention post-injury andcommunication and coordination of care with health-care providers for timely return to work, including education andaccommodation in and after return to work to support staying at work (7 items).

    Employee engagement (people-oriented culture): The extent the organization involves employees in meaningful

    decision-making, where there is trust between management and employees, and openness to share information in acooperative work environment (4 items).

    Organizational Performance Metric (OPM):This is a brief inventory of key characteristics of an organizations OHSperformance to understand and classify an organization as a high, medium or low performer (8 items).

    Occupational Health & Safety Management System (OHSMS):This measure assesses nine key elements required tohave a good occupational health & safety management system, as identified in the CSA Z1000 Standard.

    OHS policy: The organization has developed OHS policies that reflect a commitment to protecting worker health &safety and continuous improvement, and seeks to integrate the policies with other human resource (HR) activities (3items).

    Worker participation: Workers are engaged in occupational health & safety inside the organization, and the organizationincents worker participation in OHS (4 items).

    OHS training: OHS training is provided to new workers, and it is ongoing and coordinated with labour (5 items).

    Communication: Efforts are made to ensure OHS information is effectively communicated to workers and supervisors (3items).

    Preventive & protective actions: OHS hazard and risk assessment drive prevention plan development, and all plans arecommunicated to workers (4 items).

    Emergency response: The organization has an emergency preparedness plan and has practiced it to ensure allworkers are aware of their roles and responsibilities (4 items).

    Monitoring & review (internal control): Accountability is built into the organization to ensure hazards and risks areeffectively controlled, prevention plans are completed and all incidents investigated (8 items).

    Benchmarking: The organization seeks to understand its OHS performance compared to other similar organizations (2

    items).

    Procurement & contracting: OHS requirements are embedded in procurement and contracting (5 items).

    Safety Climate: This measures shared employee perceptions about the safety of the work environment, including

    management commitment to safety, co-worker safety behaviour, worker involvement in safety, and safety feedback (6items).

    Joint Health & Safety Committee (JHSC) Index:This short index assesses how well an organization meets the OHS

    legislative requirements around JHSCs or health and safety representatives.

    For more information on these measures, visit:www.iwh.on.ca/olip

    http://www.iwh.on.ca/oliphttp://www.iwh.on.ca/oliphttp://www.iwh.on.ca/oliphttp://www.iwh.on.ca/olip

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