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OPERATIONAL SUPPORT PLAN
INTRODUCTIONThe new range of Finmeccanica Helicopter Division Service offerings consist of:• 4 new plans,focussedondifferentlevelsof
customeroperationalneeds• 2 alternative service levels,bothwitha
performanceguarantee• 2 alternative payment methodsAtotalof16combinationsispossible,providingcustomerswithflexibilityandaclear solutiontotheirsupportneeds.
OPERATIONALSUPPORTPLAN
SCOPE OF COVERAGE: The Operational Support Plan, provides:• A Logistic Support Guarantee covering all
material components considered in the basic helicopter configuration.
• The Base Maintenance labour, provided at an approved AW Service Centre.
COMPONENTS & ITEMS EXCLUDED:• Engines&EngineAccessories,AuxiliaryPower
Unit(APU)• PrimusEpicSystem(onlyforAW139)• Optionalkits(canbeincludeduponCustomer
request)• Itemswithaunitpricelessthan200EUR/250
USD• AircraftPaint,upholstery,carpets,interiorpanels• Fuel,lubricants,andconsumablematerials• Linemaintenancelabour• Anycostsattributabletoabuseormisuseofthe
aircraft• Transportationcharges• ToolsandGroundSupportEquipmentforLine
Maintenance.
COVERED COMPONENTS:• Airframe&MechanicalComponents.• AvionicComponents(forAW139thecoverage
oftheHoneywellavionicsystemsisguaranteedunderthesignatureoftheHoneywellAvionicProtectionPlan).
Theplanprovidesrepair,overhaul,replacementand/orexchangeofpartsincludingLifeLimitedparts,TimeBetweenOverhaulpartsandpartsforMandatorytechnicalbulletinapplication.Coverageextendstoscheduledandunscheduledevents,enhancingCustomeraircraftavailability,reducinginventorycostsandminimisingR&Oexpenses.
TWO SERVICE LEVELS AVAILABLE2 alternative service levels available, both featuring:• Atransparentandguaranteed Service Level,intermsofdeliverytime
anddeliveryscheduleadherence
• Penaltiesifthecontractedperformanceisnotadheredto
• An AOG service with 24 hours ex-works delivery
TWO PAYMENT METHODS AVAILABLE1. Payment By Hour guarantees a fixed cost per flight hour,with
insuranceoncoveredcomponents.Thepricedoesn’tvary,nomatterhowmanytimesthecomponentischanged–regardlessofmaintenancefrequency
2. Ex Post paymentmeansCustomerspayfortheeventswhentheytakeplace,providinggreaterflexibilityinpaymentoptions.
ADVANTAGES OF ENTERING IN AN FINMECCANICA HELICOPTER DIVISION SERVICE PLAN• Higher aircraft availability: all service plans provide a guaranteed
service level,withenhancedperformancescomparedtotransactionalpurchases
• Minimal Up-front Investment:FinmeccanicaHelicopterDivisionensurestheaircraftaresupportedthroughthesparesprovisioningofallcoveredcomponentsinaccordancewiththenewservicelevel
• Higher resale Value of aircraft AnFinmeccanicaHelicopterDivisionServicePlanenhancestheaircraftresalevaluebyensuringtheaircrafthasbeenmaintainedinanauthorisedmaintenancefacilityusingOEMapprovedparts.
Finmeccanica Helicopter Division is committed to developing and expanding its customer support solutions to meet your needs. We always welcome discussions with our current and potential customers to help us deliver solutions focused on your operational needs.
2 service delivery performance levels are available, standard and Priority, tailoring the delivery performance to Customer requirements and budgets.
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Copyright – 2016 Finmeccanica S.p.a. Helicopter DivisionCopyright and all other rights in this document are vested in Finmeccanica S.p.a. Helicopter Division.This document contains confidential proprietary information and is supplied on the express conditionthat it may not be disclosed, reproduced in whole or in part, or used for any purpose other than forwhich it is supplied, without the written consent of Finmeccanica S.p.a. Helicopter Division.
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