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OPM’s Leadership Webinar SeriesHow to Work with Uncertainty

Presented by Enrique Martinez

Faculty, Center for Leadership Development

9/2/2020 1

Center for Leadership DevelopmentDeveloping Visionary Leaders to Transform Government

LEADERSHIP.OPM.GOV | CLDConnect@opm.gov | 888-676-8001

O P M H R S O L U T I O N Sby government, for government

HR Solutions | 1900 E Street NW Washington, DC 20415 | www.opm.gov/HRS | 202-606-8001

Strategic Alignment

President’s Management AgendaKey Driver of TransformationPeople – Workforce for the 21st Century

OPM Strategic Plan Initiatives• Improve integration and communication of

OPM services to Federal agencies • Optimize Agency Performance

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Norms

• Have access to chat box and be ready to type.• Avoid possible disruptions for others by refraining

from taking other calls or participating in other work activities.

• Participate actively with full presence.• Ask for what you need (on chat).

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About Enrique Martinez

• CLD Faculty since 2016• Over 25 years in strategic

consulting, academia, and adviso• Strategic leadership and people-

centered design • VUCA leadership and agile

organizations

49/2/2020

How to work with uncertainty

Our world is (mostly) certain

Our world is (mostly) certain.

Our world is (mostly) uncertain.

Illusion

Turning the Tables, by Roger Shepard (1990)

Turning the Tables

Turning the Tables, by Roger Shepard (1990)

The Illusion of certainty

At the unconscious level, we automatically transform uncertainty into certainty.

Turning the Tables, by Roger Shepard (1990)

Death and Taxes

In this world nothing can be said to be certain, except death and taxes.Benjamin Franklin, in a letter to Jean-Baptiste Le Roy (1789)

VUCA

Disruptor

Volatility

Uncertainty

Complexity

Ambiguity

Effect on leaders

Shock

Hesitation

Confusion

Frustration

Disruptor and CatalystDisruptor Catalyst

Uncertainty Creativity

3 Strategies1. Work in multiples

2. Stay in the Flow Zone

3. Shift your perception

1. Work in multiples

+ x 3

Sample Chair Designs

2. Stay in the Flow Zone

SkillsLOW HIGH

Chal

leng

es

HIGHANXIETY

BOREDOMA1 A2

A4A3

Matchyour skills

to the difficultyof your challenge

From MIHALYI CSIKSZENTMIHALYI –Flow. The psychology of optimal experience

3. Shift your perception

Ecosystems

Strategy

Design

Visualization

Questions?

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Designing for UncertaintyOctober 27 – November 5

Coming in 2021

The Uncertainty Studio

Feedback

What is one thing you can take away from today’s webinar?

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OPM HR SOLUTIONS

Center for Leadership Development

Open enrollment courses & certificate

programs for leadership and

professionaldevelopment

Virtual learning ecosystems

to support the human capital lifecycle

throughout government

Development programs focused on building to recruit and built specifically for development

decision-making develop leadership government skills for program solutions to skills through skills for highly- various professions, meet agency-specific

human-centered qualified talent for such as the Federal HR needsdesign and process Federal agencies Institute

improvement

Fellowship programs Certification programs Customized

>> LEADERSHIP.OPM.GOV >> CLDConnect@OPM.gov

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OPM’s Course OfferingsPresented by

OPM HR SolutionsCenter for Leadership Development

LEARN MORE ABOUT OUR COURSES

Scan me!

http://go.usa.gov/xfHdQ

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Webinar Survey

https://www.research.net/r/cldwebinars2020

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Thank you for your participationand service to our nation!

Presented by Enrique MartinezFaculty, Center for Leadership Development

Enrique.Martinez@opm.gov

Center for Leadership DevelopmentDeveloping Visionary Leaders to Transform Government

LEADERSHIP.OPM.GOV | CLDConnect@opm.gov | 888-676-8001

O P M H R S O L U T I O N Sby government, for government

HR Solutions | 1900 E Street NW Washington, DC 20415 | www.opm.gov/HRS | 202-606-8001