optimize the journey - amazon s3...optimize the journey april 11-12, 2018 ... employee engagement...
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Optimize the JourneyApril 11-12, 2018
pre-conference workshops april 8-10post-conference tours april 13
THE SHINGO MODEL
Three Insights of Enterprise Excellence™1) Ideal Results Require Ideal Behavior2) Purpose and Systems Drive Behavior3) Principles Inform Ideal Behavior
THE GUIDING PRINCIPLES
SAVE THE DATE FOR ANOTHER
SHINGO EVENT! Latin America ConferenceSan Jose, Costa RicaAugust 9-10, 2018
Manufacturing SummitDallas, TexasSeptember 11-12, 2018
Financial Services SummitChicago, IllinoisOctober 22-23, 2018
To learn more, visit:events.shingo.org
For questions, email Mary Price at:mary.price@usu.edu
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SECOND FLOOR Workshop Salon Room Numbers
SUN-TUES WORKSHOP MAP
7:00 am - 8:00 amBREAKFAST Jr. Ballroom
7:00 am - 5:00 pmREGISTRATION & INFORMATION BOOTH Registration Desk 3
8:00 am - 5:00 pmLEAN BRONZE CERTIFICATION WORKSHOP Salon 22DAY 2 OF 2
Larry AndersonCertified Shingo Facilitator, GBMP
8:00 am - 4:00 pmWORKSHOP: LEAN MANAGEMENT SYSTEM Salon 20
Mark HamelPartner & COO, The Murli Group
CONTINENTAL BREAKFAST PROVIDED
8:00 am - 5:00 pmLEAN BRONZE CERTIFICATION WORKSHOP Salon 22DAY 1 OF 2
Larry AndersonCertified Shingo Facilitator, GBMP
12:00 pm - 1:00 pmLUNCH Salon 19
SUNDAY4/8
MONDAY4/9
SPECIAL THANKS TO OUREDUCATIONAL SUPPORT SPONSOR!
10:00 am - 10:30 amNETWORKING BREAK Jr. Ballroom
12:00 pm - 1:00 pmNETWORKING LUNCH Jr. Ballroom
2:30 pm - 3:00 pmNETWORKING BREAK Jr. Ballroom
MONDAY4/9
8:00 am - 5:00 pmSHINGO WORKSHOP - DISCOVER EXCELLENCE
Tom Moore Salon 14Managing Partner, Key Performance Consulting*Nemours Children’s Hosiptal
Shana Padgett Salon 15Client Advisor, Value Capture LLC*Orlando Health, Health Central Hospital
8:00 am - 5:00 pmSHINGO WORKSHOP - CULTURAL ENABLERS
Jennifer Ralston Salon 17Chief Executive Officer, HKPO Lean Six SigmaExperts
8:00 am - 5:00 pmSHINGO WORKSHOP - CONTINUOUS IMPROVEMENT
Daniel Fleming Salon 16Director of Consulting Services, GBMP
8:00 am - 5:00 pmSHINGO WORKSHOP - ENTERPRISE ALIGNMENT & RESULTS
Chris Butterworth Salon 19Managing Director, Asia Pacific, S A Partners LLPColin ScottPresident, North America, S A Partners LLP
WORKSHOPS
CONTINUOUS
IM
P R O V E M E N T
EN
TERPRISE ALIGNM
ENT
& R E S U L T S
D I S C O V E R
E X C E L L E N C E
C U L T U R A L
E N A B L E R S
TUESDAY4/10
6:00 am - 8:00 amBREAKFAST Jr. Ballroom
7:00 am - 5:00 pmREGISTRATION & INFORMATION BOOTH Registration Desk 3
7:15 am - 5:30 pmDay 2 of 2 - Go-and-Observe DISCOVER EXCELLENCE
Please meet in Jr. Ballroom Pre-function at 7:15 am for preboarding.
Nemours Children’s Hospital13535 Nemours Pkwy, Orlando, FL 32827 *Tom Moore
Orlando Health, Health Central Hospital10000 W Colonial Dr, Ocoee, FL 34761*Shana Padgett
CULTURAL ENABLERSFlorida Hospital Spine Health Institute 711 E Altamonte Dr #210, Altamonte Springs, FL 32701
CONTINUOUS IMPROVEMENTEmbraer Aero Seating Technologies1700 Armstrong Dr, Titusville, FL 32780
ENTERPRISE ALIGNMENT & RESULTS - Information emailed to participants.
WORKSHOPS8:00 am - 11:00 amLEAN BRONZE CERTIFICATION EXAM Salon 22
Larry AndersonCertified Shingo Facilitator, GBMP
8:00 am - 5:00 pmWORKSHOP: LEAN ACCOUNTING FOR THE LEAN ENTERPRISE Salon 17
Jerry SolomonRetired Vice President Operations, MarquipWardUnited,A Barry-Wehmiller Co.
8:00 am - 12:00 pmWORKSHOP: CREATING INNOVATION FLOW THROUGH Salon 14LEAN PRODUCT DEVELOPMENT
Dantar OosterwalPrinciple, Knowledge Based Product Development Inc.
STAY IN TOUCH
#shingoconforlando
TUESDAY4/108:00 am - 12:00 pmWORKSHOP: VISUAL THINKING, VISUAL MANAGEMENT Salon 15AND OPERATIONAL EXCELLENCE
Gwendolyn GalsworthPresident, Visual Thinking Inc. Luis GascaPlant Manager, Crown
8:00 am - 12:00 pmWORKSHOP: APPLYING OPERATIONAL EXCELLENCE Salon 16TO INFORMATION & TECHNOLOGY
Mike OrzenPresident, Mike Orzen & Associates, Inc.
1:00 pm - 5:00 pmWORKSHOP: VISUAL THINKING, VISUAL MANAGEMENT Salon 15AND OPERATIONAL EXCELLENCE
Gwendolyn GalsworthPresident, Visual Thinking Inc. Luis GascaPlant Manager, Crown
1:00 pm - 5:00 pmWORKSHOP: PRACTICAL CREATIVITY Salon 14
Karyn RossCo-author, The Toyota Way to Service ExcellencePrincipal, Karyn Ross Consulting
1:00 pm - 5:00 pmWORKSHOP: SIX SIGMA INNOVATION Salon 22
Rick Edgeman Director of Research, Shingo Institute
1:00 pm - 5:00 pmWORKSHOP: MEASURING WHAT MATTERS (KPIs) Salon 16
Bruno Pešec Owner, PBSC
6:30 pm - 9:00 pm Executive Ballroom
Opening Social & Awards GalaLite dinner and entertainment provided by The Caribbean Crew Steel Drum & Reggae Band. Exhibits will be open. Recognition for the Shingo Prize, Shingo Silver Medallion, Shingo Bronze Medallion, Shingo Research and Shingo Publication Awards.
Attire: Cocktail
WORKSHOPS
Congratulations to our Prize Recipients
Shingo PrizeAbbott Nutrition Supply Chain - Sligo, Ireland
AbbVie Ballytivnan - Sligo, Ireland
Ball Beverage Packaging Europe - Naro Fominsk Cans
Thermo Fisher Scientific Baltics - Vilnius, Lithuania
Silver MedallionMassMutual, CFO and MMUS Operations - Springfield, Massachusetts
Visteon Electronics Tunisia - Bir El Bey, Tunis
Bronze MedallionCardinal Health Quiroproductos de Cuauhtemoc - Cuauhtemoc, Chihuahua, Mexico
Forest Tosara Limited - Dublin, Ireland
LEAR Corporation - Silao, Guanajuato, Mexico
Research AwardLean Manufacturing and Firm PerformanceRosemary Fullerton, Frances Kennedy, and Sally Widener
The Routledge Companion to Lean ManagementTorbjørn H. Netland and Daryl J. Powell
Publication AwardThe Lean MachineDantar P. Oosterwal
Lean Math: Figuring to ImproveMark Hamel and Michael O’Connor
The Toyota Engagement EquationTracey and Ernie Richardson
The Work of ManagementJim Lancaster
As a participant of a Shingo Study Tour, you will see and experience first-hand what is at the heart of the Lean business model through a series of plant tours, workshops and peer networking. As part of your study tour, you will be joined by guest hosts, often Shingo Research Award recipients, to engage in intellectually stimulating dialogues throughout the week.
We offer both private and public study tours. Private study tours are scheduled and tailored to meet the needs of your group.
Midwest Study TourMinneapolis, MinnesotaJune 19-21, 2018
Mountain West Study TourSalt Lake City, UtahSeptember 18-20, 2018
Ireland Study TourOctober 15-18, 2018
Japan Study TourDecember 1-6, 2018
JOIN US FOR A
SHINGO STUDY TOUR
To learn moreabout private study
tours or for other questions,email Heather at heather.j.johnson@usu.edu.
WEDNESDAY4/116:45 am - 8:00 amBREAKFAST Jr. Ballroom
7:00 am - 5:00 pmREGISTRATION & INFORMATION BOOTH Registration Desk 3
8:00 am - 8:40 amWELCOME REMARKS Executive Ballroom
Ken SnyderExecutive Director, Shingo Institute
8:40 am - 9:30 amKEYNOTE: LEADING A CULTURE TRANSFORMATION Executive Ballroom
Mark RussellPresident & COO, Worthington Industries
9:30 am - 9:40 am - INTERMISSION
9:40 am - 10:30 amKEYNOTE: SHIGEO SHINGO’S QUALITY REVOLUTION Executive Ballroom
Drew DillonFounder, Andrew Dillon and Associates
10:30 am - 11:00 am - NETWORKING BREAK
11:00 am - 11:50 amKEYNOTE: THE GOLD MEDAL MINDSET: Executive BallroomMOTIVATION, GOAL SETTING AND SUCCESS
Shannon Miller7-Time Olympic Gymnast Medalist
11:50 am - 1:20 pmLUNCH & LEARN Jr. BallroomPlease see app for full listing of round-table topics. Tables will have appropriate signage. Seats are limited.
12:00 pm - 1:20 pmFIRESIDE CHAT WITH SHANNON MILLER Salon 21
1:20 pm - 2:20 pmEXECUTIVE TRACK: BRIDGING THE GAP BETWEEN Grand Ballroom CACCOUNTING AND OPERATIONS
Jerry SolomonRetired Vice President Operations, MarquipWardUnited,A Barry-Wehmiller Co.
1:20 pm - 2:20 pmMASTER TRACK: TRANSFORMING CULTURE TO SEE Executive BallroomBUSINESS RESULTS AT MASSMUTUAL
Tim PlankeyHead of MMUS Continuous Improvement, MassMutual Financial Group
1:20 pm - 2:20 pmRESEARCH TRACK: 1,500 NEW INNOVATIVE PRODUCTS Grand Ballroom DANNUALLY - ON TIME AND ON TARGET
Norbert MajerusFormer Lean Champion, The Goodyear Tire & Rubber Company
CONFERENCE
WEDNESDAY4/111:20 pm - 5:00 pmDEPLOYMENT TRACK: THE POWER OF Grand Ballroom ELIMITS WORKSHOP - THE X-TYPE MATRIX
Gwendolyn GalsworthPresident, Visual Thinking Inc. Jorge Falcón Leader of Operational Excellence, Crown
2:20 pm - 2:30 pm - INTERMISSION
2:30 pm - 3:30 pmEXECUTIVE TRACK: UPDATING LEADER Grand Ballroom CSTANDARD WORK
Beau Keyte President, The Keyte Group
2:30 pm - 3:30 pmMASTER TRACK: BEST PRACTICES & INSIGHTS Executive BallroomAT THERMO FISHER SCIENTIFIC BALTICS
Algimantas MarkauskasVice President/General Manager, Thermo Fisher Scientific Baltics
2:30 pm - 3:30 pmRESEARCH TRACK: TOTAL PRODUCTIVE Grand Ballroom DMAINTENANCE
Tina AgustiadyDirector of Continuous Improvement, InnovaNet
3:30 pm - 4:00 pm - NETWORKING BREAK
4:00 pm - 5:00 pmEXECUTIVE TRACK: DISCOVERING HIDDEN Grand Ballroom CPROFIT - LESSONS IN LEADERSHIP
Robert MartichenkoChief Executive Officer, LeanCor Supply Chain Group
4:00 pm - 5:00 pmMASTER TRACK: EMPLOYEE ENGAGEMENT THROUGH Executive BallroomBEHAVIOR-BASED PRINCIPLES
Sean O’HaraSite Director, Abbott Nutrition Supply Chain - Sligo
4:00 pm - 5:00 pmRESEARCH TRACK: ACCELERATED DOUBLE Grand Ballroom DHELIX DNA LEAN LEADERSHIP
Shannon FlumerfeltAssociate Professor, Oakland University
6:00 pm - 8:00 pmFIRESIDE CHAT WITH RITSUO SHINGO Salon 20
Ritsuo ShingoPresident, Institute of Management Improvement
CONFERENCE
THURSDAY4/127:00 am - 8:30 amBREAKFAST Jr. Ballroom
7:00 am - 5:00 pmREGISTRATION & INFORMATION BOOTH Registration Desk 3
8:30 am - 9:30 amSPECIAL TOPIC: WHAT TO EXPECT ON A Grand Ballroom DSHINGO SITE ASSESSMENT
Shaun BarkerAssistant Executive Director, Shingo InstituteJoanne DeysPresident and Senior Consultant, Brightside Alliance, LLC
8:30 am - 9:30 amEXECUTIVE TRACK: CONTINUOUS IMPROVEMENT - Grand Ballroom CTHE JOURNEY OF TRANSFORMING A GOODCOMPANY CULTURE TO GREAT
Randy DeCourseyVice President, Allstate Insurance CompanyGreg BurnsSVP Continuous Improvement, Allstate Insurance Company
8:30 am - 9:30 amMASTER TRACK: VISTEON ELECTRONICS TUNISIA Executive BallroomDEPLOYMENT MODEL
Hichem Ben GhorbalPlant Manager, Visteon Electronics Tunisia - Bir El Bey Plant
8:30 am - 12:10 pmDEPLOYMENT TRACK: CREATING A SYSTEM Grand Ballroom EOF EXCELLENCE
Beau KeytePresident, The Keyte Group
9:30 am - 9:40 am - INTERMISSION
9:40 am - 10:40 amEXECUTIVE TRACK: DON’T DO PRETTY LEAN Grand Ballroom C
Elaine WooDirector, Sutter Improvement System, Sutter HealthTerry GlubkaCEO, Sutter Surgery Center Division, Sutter Health
9:40 am - 10:40 amMASTER TRACK: TRANSFORMATION STARTS WITH ME Executive Ballroom
Helen ZakPresident, Catalysis
9:40 am - 10:40 amRESEARCH TRACK: DEVELOPING VALUE-BASED Grand Ballroom DLEADERSHIP FOR SUSTAINABLE QUALITY DEVELOPMENT
Pernilla Ingelsson, Senior Lecturer, Quality Technology andManagementKristen Snyder, Professor, Quality ManagementIngela Bäckström, Associate Professor, Quality Technology andManagementMid Sweden University
CONFERENCE
THURSDAY4/1210:40 am - 11:10 am - NETWORKING BREAK
11:10 am - 12:10 pmEXECUTIVE TRACK: MY HUMBLING LEAP: Grand Ballroom CLEARNING TO IMPROVE
Matt JohansonSVP of Lean Management, Discover Financial
11:10 am - 12:10 pmMASTER TRACK: STANDARD WORK - A Executive BallroomFORGOTTEN KEY TO CONTINUOUS IMPROVEMENT
Mike OrzenPresident, Mike Orzen & Associates, Inc.
11:10 am - 12:10 pmRESEARCH TRACK: EXPLORATION VERSUS EXPLOITATION: Grand Ballroom D HOW PERFORMANCE CAN BE IMPROVED AND SUSTAINED
Jacob EskildsenProfessor & Head Dept of Management, Aarhus University
12:10 pm - 1:30 pmLUNCH & LEARN Jr. BallroomPlease see app for full listing of round-table topics. Tables will have appropriate signage. Seats are limited.
1:30 pm - 2:20 pmKEYNOTE: BUILD A BIG LITTLE BUSINESS Executive Ballroom
Nick SarilloFounder and CEO, Nick’s Pizza & Pub
2:20 pm - 2:50 pm - NETWORKING BREAK
2:50 pm - 3:40 pm KEYNOTE: TRANSFORMATIONAL LEADERSHIP... Executive Ballroom JUST CALL ME “JACK” Jack Helmboldt
President, DENSO Manufacturing Tennessee, Inc.
3:40 pm - 3:50 pm - INTERMISSION
3:50 pm - 4:40 pmKEYNOTE: BLUE-COLLAR KAIZEN: LEADING LEAN Executive BallroomAND LEAN TEAMS
Ria StoryMack StoryCo-founders, Top Story Leadership
4:40 pm - 5:00 pmSHINGO MOMENT Executive Ballroom
Ken SnyderExecutive Director, Shingo Institute
CONFERENCE
FRIDAY4/13 SITE TOURS9:00 am - 10:30 amTOUR: Disney Operational Command Center
1375 Buena Vista DriveOrlando, Florida32830
Please meet in the lobby of the Rosen Centre at 8:15 am for pre-boarding instructions. The bus will leave at 8:30 am and return to the hotel at 11:00 am.Please bring a photo ID with you.
9:00 am - 11:30 amTOUR: Industrial Lighting Products
519 Codisco WaySanford, Florida
Tour Instructions:
Participants are required to wear comfortable walking shoes - no open toes or heels. Please make sure to wear long pants - no shorts or skirts. Safety glasses are required. No pictures are allowed.
Please meet in the lobby of the Rosen Centre at 7:45 am for pre-boarding instructions. The bus will leave at 8:00 am and return to the hotel at 12:30 pm.
SAVE THE DATE FOR NEXT YEAR’S
31st Annual ConferenceCincinnati, Ohio
May 1-2, 2019Pre-conference Workshops
April 28-30
Post-conference ToursMay 3
REGISTER TODAY AT EVENTS.SHINGO.ORG
HOTEL MAP
Download the Whova app
1. Search and download theapp Whova from your app store.
2. Use your conferenceregistration email to register.
Locations used during conference
• Executive Ballroom - Keynotes and Master Track
• Grand Ballroom C - Executive Track
• Grand Ballroom D - Research Track & Special Topic
• Grand Ballroom E - Deployment Track
• Junior Ballroom - Meals
• Registration Desk 3
❖❖❖ Special Offer for 30th Shingo Conference Attendees ❖ ❖ ❖
Enter discount code AQS04 and SAVE 20% with FREE standard shipping!
Online www.ProductivityPress.com
Explore the Basic Guiding Principles of the Shingo Model
• Discover Excellence introduces the Shingo Model’s guiding principles which inform ideal behaviors and govern consequences, both good and bad.
• Provides insights beyond the results achieved by an organization into the behaviors that drive them.
November, 2017 198 Pages - 44 Color Illustrations ISBN 9781138626164 List Price: $49.95Series: The Shingo Model Series
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Licensed Affiliates:
MYELIN
SHINGO INSTITUTE
Educational Support Sponsor:
Sponsor:
* ACHE of Central FL is partnering with Shingo to offer 48 hours of ACHE Qualified Education Credits.
Online Provider:
EVENTS.SHINGO.ORG
HOME OF THE SHINGO PRIZE
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