organization culture arshad jih
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Organization CultureImportance & effect on organization
Arshad Khan
تنظيمي پراهميت اور اثرات تنظيم کلچر
Organization - Definition
Group of people working together to achieve a common goal
Culture - Definition
Prevailing pattern of
values, attitude, beliefs, activities, norms, interactions & sentiments
مروجه طريقه كاراقدار•رويه, نقطه نظر•عقائد•ںمياگرسر •ضابطه , قائده•باهمي تعامل•احساسات•
(Vision, Mission, Policy)vs (Culture)
Vision Mission
Strategy
written
Culture
Undeclared
Organizational CultureShaped by five components:
◦Ideology◦Founder’s values◦Social environment◦National culture◦Senior leaders’ visions
Efficiency vs. Effectiveness
Efficiency = doing things in a right way
Effectiveness = doing right
things
کارگر و موثر
Efficiency vs Effectiveness
Effectiveness
Results
Efficiency
Means
Organization
culture
Shared Vision Organizat
ional and individual
goal alignment
Authority & responsibilit
y relation
Idealism and
realism
Decision making process
Creativity &
Learning process support
Problem solving
approach
Reaction to change
Freedom of speech
& Etiquette
s of differing
Team work and
cohesiveness
(Synergy)
Leadership role
CO
NSTIT
UEN
TS
Shared VisionClear understanding of goalAll should work towards common
goalPrimary importanceShould reflect in policy, strategy,
programs Combined effortTo be conveyed till grass root
level
مشترکہ نصب العین
Organization & Individual Goal Alignment
Cream cadre will have personal goal
Top management should do career planning
Agree and align personal goals to meet organizational goals
NO permanent sacrifice of individuals
Performance measurement at regular intervals
Authority, Responsibility & Accountability
Each role should haveDefined job descriptionDefined boundariesReporting levelDeliverablesTime frameBudget
مه داري و ذاختيارات, جوابدهي
Idealism Vs Realism
Practical approach
Understanding of current
situation
Transition cycle
Different phases of organization
مثاليت و حقيقيت
Problem Solving Approach
Avoiding
Accommodating
Compromising
Competing
Collaborating
Fish Bone Analysis
Decision Making Process
Tell (Dictatori
al)
Sell (Marketin
g)
Inputs Majority
Consensus
Alignment
Creativity & Learning Process
Are new ideas Welcome ??
Are NEW ideas implemented??
Did top leadership encourages creativity
Idea generation pools
Ideas flows – 2 way communication
Seniors transfer their experiences
Reaction to CHANGE
Acceptance of change
Plan the change
Communicate
Implement
Feedback
Correct
Types of people with respect to CHANGE
PeopleFrog of Well
Traditionalist
Opportunist
Intelligentsia
Leaders
ReactionDeny
Oppose
Embrace
Plan & adjustLead & Dictate
ResultNot effected
Losers
Most benefitted
Top cream
LEGENDS
Motivation
People get demotivated due to Routine work Lack of appreciation discouragement Lack of accomplishment Stress nature of job Politics Lack of authority Un clear goals
Motivation
Motivate people by providing Job Rotation Job Enrichment Encouragement Appreciation Incentive Promotion Challenging task
Role of Leadership
Leading from the
front
Behind the scene
Accepting the blame
Sharing the
success
NO scape goat
Freedom of speech & Etiquettes of differingAllowing people to have their sayEncouraging healthy differences
Avoid groupism
Provide proper forums to discussDeveloping grievances system
Team work
Complimentary Skills
Team spirit among members
Directions
Cross functional teams
Cooperation
Selflessness
Synergy
Mutual Trust & Respect
Leaders trust
followers
Followers trust
leaders
Information sharing
Two way feedback
Concentration of power & Delegation
Decentralization of power
Localized decision making
Encouraging delegation of routine work
Succession planning
قوت كا ارتكاز و تفويض
Introspection
Review
Performance
measurement
Feedbacks Corrective action
احتساب
Questions ?
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