paul plsek: can we be both lean and creative? the virginia mason experience

Post on 31-Jan-2015

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As you may know, Virginia Mason Medical Center (VMMC) in Seattle was one of the first health care organizations to implement Lean methods and principles. You may also know that they have successfully been using these improvement tools originally designed for manufacturing to improve quality and safety. What may surprise you is that they have also unleashed the creativity of their staff, providers, and patients, by integrating innovation tools and methods with Lean. Through powerful stories and concrete examples, Paul Plsek will share how VMMC has created a culture of innovation, providing tools for everyone to think differently about their work and radically transform the care and services they provide.

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Can We Be Both Lean and Creative? The Virginia Mason Experience

Paul PlsekPaul E. Plsek & Associates, Inc.

www.qualitysummit.ca www.DirectedCreativity.com

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Faculty/Presenter DisclosureFaculty: Paul Plsek

Relationships with commercial interest: • I am an independent management consultant working with

healthcare service delivery organizations

Disclosure of Commercial Support• Nothing to disclose

Potential for Conflict(s) of Interest: • Nothing to disclose

Mitigating Potential Bias• Nothing to disclose

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www.qualitysummit.ca

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