paytm analysis
Post on 16-Apr-2017
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One97 Communications Company
India’s Most Trusted, #1 Mobile Recharge Destination
One97 – The Parent Company
400 million+ unique users and 1.3billion+ IVR transactions daily on One97 platform
Owned by Vijay Shekhar Sharma15 years in business – India’s largest deployed telecom applications, platforms company
Team strength of 1200+ across Delhi, Mumbai, Chennai, Kolkata & Bangalore w/International presence in Nigeria, Dubai & South Africa
Fastest growing company- Company of the year 2010, Best digital innovation 2010
Paytm – #1 Recharge DestinationRecharges were never so
simple !Exciting coupons
Over 800,000 transactions daily
Over 100,000 offers powered daily
• 22 million+ visitors per month
• 15 million active wallet users
• 15,000 merchants accepting Paytm wallet
• 8 million+ transactions per month
• 70% through mobiles
• 6 million CC/DC users/month
• 2 million stored credit cards
• 40000+ new users acquired everyday
Paytm – Massive Scale and Rapid Growth
Customer Delight
Quick & Easy Mobile/DTH Recharge &
Bill Payments
Safe & Secure (PCI DSS Certified)
24 X 7 Customer service & support
Attractive deals &
discounts on every
transaction
Accessible via all mediums -
Web, WAP, App, SMS &
IVR
Paytm – The Best Consumer Experience
Prompt Customer Service
– Paytm has been able to manage upto 10x spike in conversation volume with same team size and no compromise on response times.
– One click recharge with Paytm wallet– 97% success rate– Fast loading site & apps
Google Play Store• 10 – 50 million Downloads
• Rank 1 in Shopping
• Rank 20 Overall (all time)
• 4,00,000+ five star reviews
Apple App Store• ‘New & Noteworthy’ app
• ‘What’s Hot’ app feature
• Rank 1 in Utilities
• Rank 25 Overall (all time)
Over 20 million app downloads till date
Paytm – Social Media and Apps
Paytm is way ahead of its competitors
Paytm – The Brand
Source: Google Trends
More transactions happen on Paytm every day than on other leading m/e-commerce players combined together
Paytm – M/E-Commerce Leader
Source: Google Trends
#PaytmKaro
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