people strategy group. jacqui granger jacqui@gbtraining.com
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People Strategy Group
Jacqui Grangerjacqui@gbtraining.com
Objectives
● To describe the Academy content, to give a full picture of the activities involved
● To encourage GTMC members to participate in the programme
● To work together to shape future development
Agenda● Content overview
● Activity overview
● Final result
● How you can get involved
● Future development - questions
Course Overview
Module 1: Introduction to Business Travel
Module 2: Products & Services
Module 3: Global Distribution System (GDS) Sabre
Module 4: Customer Service
Module 5: Fares & Ticketing (VA1 & VA2)
Module 6: Sales & Marketing
Module 7: Business Skills
Module 8: Travel Management
Module 9: Preparing for Employment
Course Overview
Module 1: Introduction to Business Travel
Module 2: Products & Services
Module 3: Global Distribution System (GDS) Sabre
Module 4: Customer Service
Module 5: Fares & Ticketing (VA1 & VA2)
Module 6: Sales & Marketing
Module 7: Business Skills
Module 8: Travel Management
Module 9: Preparing for Employment
Course Overview
Module 1: Introduction to Business Travel
Module 2: Products & Services
Module 3: Global Distribution System (GDS) Sabre
Module 4: Customer Service
Module 5: Fares & Ticketing (VA1 & VA2)
Module 6: Sales & Marketing
Module 7: Business Skills
Module 8: Travel Management
Module 9: Preparing for Employment
Assessment
Final RFP
LEARNING JOURNAL
13 Assessments / Assignments
Written
Online assessment
Exams
Presentation
Summary
● Content overview
● Activity overview
● Final result
Next steps
● How you can get involved?
● Future development
● Questions
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