planning for governance in yammer while working like a network

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Yammer Governance: Working Like a (Safer) Network

Presented by Rich Wood

Perficient is a leading information technology consulting firm serving clients throughout

North America.

We help clients implement business-driven technology solutions that integrate business

processes, improve worker productivity, increase customer loyalty and create a more agile

enterprise to better respond to new business opportunities.

About Perficient

• Founded in 1997

• Public, NASDAQ: PRFT

• 2013 revenue ~$373 million

• Major market locations throughout North America

• Atlanta, Boston, Charlotte, Chicago, Cincinnati, Columbus,

Dallas, Denver, Detroit, Fairfax, Houston, Indianapolis, Los

Angeles, Minneapolis, New York City, Northern California,

Oxford (UK), Philadelphia, Southern California, St. Louis,

Toronto and Washington, D.C.

• Global delivery centers in China, Europe and India

• >2,200 colleagues

• Dedicated solution practices

• ~85% repeat business rate

• Alliance partnerships with major technology vendors

• Multiple vendor/industry technology and growth awards

Perficient Profile

BUSINESS SOLUTIONS

Business Intelligence

Business Process Management

Customer Experience and CRM

Enterprise Performance Management

Enterprise Resource Planning

Experience Design (XD)

Management Consulting

TECHNOLOGY SOLUTIONS

Business Integration/SOA

Cloud Services

Commerce

Content Management

Custom Application Development

Education

Information Management

Mobile Platforms

Platform Integration

Portal & Social

Our Solutions Expertise

Our Microsoft Practice

National Service ProviderPerficient is a top Microsoft National Service Provider (NSP), one of only 34 elite

partners in the United States, with over 2,000 employees nationwide.

Partner Advisory CouncilsPerficient is one of approximately 20 organizations worldwide to participate in 3

Microsoft Partner Advisory Councils: SharePoint, Office 365 and Unified

Communications.

Solution AreasPerficient is a leader in delivering solutions with Office 365, Azure, SharePoint,

Business Intelligence, social business solutions including Yammer, as well as Lync,

Dynamics CRM and Sitecore.

Our Speaker: Rich Wood

Agenda

9

10

Why Philosophy?

SharePoint = Document Collaboration

SharePoint = Document Collaboration

SharePoint = Document Collaboration

SharePoint = Document Collaboration

Yammer = Social Collaboration

(Apologies to Mr. Joel Oleson)

Different purpose = different philosophy

17

Different purpose = different philosophy

Different purpose = different philosophy

Top down: The greater user

population has the least rights

in common areas.

Different purpose = different philosophy

Top down: The greater user

population has the least rights

in common areas.

Grass roots: The greater user

population has the most rights

in common areas.

Different purpose = different philosophy

Or you could think of it like this…

To be fair, there’s more to Yammer…

Know Your Flavor: Freemium vs. Enterprise

Online vs. On Premises

Online vs. On Premises

Usage Policies

Public & Private Groups

Internal vs. External

External Networks

Admins

The Painless Governance Plan

Yammer Walkthrough

Admin Controls – Where and How

Admin Controls – Where and How

Basic Settings

Usage Policy

External Networks

Third-Party Applications

Guest Users

Bulk Update Users

Directory Sync: Managing the Message

Keyword Monitoring

Security Settings

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