pm7 south africa 13-16 th aug 2007 the librarian’s guide to researchers developing and managing...
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PM7 South Africa 13-16th Aug 2007
The Librarian’s Guide to Researchers
Developing and managing effective LIS to support research and researchers
Pat Gannon-Leary, Moira Bent, Jo Webb.
PM7 2007
Background
Who we are The Book The British Academy
PM7 2007
Why this and why now
The Book RIN survey Timeliness Relevance
21st century research E / Web 2.0 justification
PM7 2007
Perceptions exercise
What do you think your researchers think?
PM7 2007
Outline for today
Where are we now – evaluating our services Perceptions of issues relating to libraries and
researchers Our survey and results Key issues Final thoughts
PM7 2007
Questions for you
How do you evaluate services to research in your library? What do you do? How often? How do you respond to results?
What do you think the issues are in terms of how libraries support research?
PM7 2007
Some of our perceptions were:
Libraries are decreasing in importance to researchers
Information is retrievable in other ways Print collections are less relevant Libraries are more about supporting T&L Libraries are developing into social learning
spaces
PM7 2007
The Survey
Purpose Approach
International dimension Methodology
Interviews – face to face/ email /phone Sample
The two ends of the spectrum 9 countries
PM7 2007
Sample spectrum
“I consider myself to be at the start of my research career, although I have been doing research for about 4 years” [Recent PhD graduate, South Africa]
“”I have 5 years to retirement but research is becoming more important in my career. I still have one, even though retirement is looming” [South African researcher]
PM7 2007
Results 1: Libraries are vital to researchers
Incredibly important Fundamental Vital Essential Indispensable ”on a scale of 1-10 the library is 20”
PM7 2007
Results 2 : Likes & dislikes
Open access Electronic resources Atmosphere – quiet Friendly professionals Speed of service
Closed stacks No full text access Noise, bustle Grumpy counter staff Organisational issues
PM7 2007
Key issues
Language Space Staff E
PM7 2007
Language
Scholarly communication in English Access issues Who is at an advantage? Might this change in future?
PM7 2007
Space
Less important but as holder of resources Sanctity of research library atmosphere Wow factor Escape from phone/ colleagues Browsing/ serendipity Library as university “icon” – to be proud of
PM7 2007
Staff
Patient Helpful Knowledgeable Skilled trainers Pedagogical expertise
94% mentioned librarian as first source of help
PM7 2007
E
Access Sharing Time saving Equity of access Alerting services Government info Data collation Quantity Organising what you find Limits research to what is easy“E has changed the way we do research”
PM7 2007
The end
Back to you – how did your original issues match with our findings?
So what should we do now? Rest on our laurels?
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