pmexpo 2021 - pma-dc.org
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THURSDAY, OCTOBER 7, 2021Gaylord National Resort and Convention Center
pmexpo-dc.org #pmexpo2021
PMEXPO 2021presented by
PROGRAM GUIDE
2 3
4 5
President’s Message 5
Mobile App 6
Schedule-at-a-Glance 7
Educational Sessions 8
Ask Me Anything Sessions 12
Product Demo Schedule 16
Sponsors 18
Passport to Prizes 23
Exhibit Hall Floor Plan 26
Exhibitors (alphabetical order) 27
Exhibitors by Product/Service 33
Exhibitors by Booth Number 50
Thank You, PMEXPO Committee 55
About PMA 56
PMA Corporate Sponsors 57
PRESIDENT’S MESSAGE
On behalf of the PMA Board of Directors, I would like to thank you for attending PMEXPO 2021! We are thrilled to be able to bring you this valuable learning and networking event. Your presence helps us make PMEXPO a great success, and your enthusiasm and positive spirit help make our time together both productive and fun! The PMEXPO committee, led by Zakiya Kainu (Southern Management Companies, LLC) and Felicia Douglas (Residency Bureau), has worked diligently to bring you fresh, relevant content and useful industry suppliers. This is your opportunity to curate your PMEXPO experience. We hope that you will take full advantage of everything the conference has to offer and that you find the conference informative and time well spent.
If you haven’t done so already, download ERMobile, our mobile event app that allows you to quickly review the schedule, exhibit hall floor plan, and chat with other attendees.
Should you have any questions, please connect with a PMA staff representative.
Enjoy the PMEXPO!
— Elaine De Lude, LIVEbe Communities, PMA Board President
PMA
TABLE OF CONTENTS
6 7
Both seminars will be held in the Seminar Room at the back of the Exhibit Hall; Ask Me Anything sessions and product demos will be held on the Ask Me Anything stage in the middle of the Exhibit Hall.
SCHEDULE-AT-A-GLANCE
8 a.m. Registration open / Exhibitor entry to exhibit hall (Halls DE, Lower Atrium)
9 a.m. Ribbon-cutting at Exhibit Hall entrance— Brothers Paving & Concrete
9:30–10 a.m. Ask Me Anything with Todd Kelting, Esq.— Maryland Legislative Session
10:15–10:30 a.m. Product Demo by Yardi – Yardi Breeze
10:30–11:30 a.m. Seminar I: Strategies on Recruiting and Retaining Top Talent in the Post-COVID World (Seminar Room)
10:45–11:15 a.m.Ask Me Anything with Billy Cannon, Esq.— DC Legislative Session
11 a.m.–4 p.m. Bar open. Grab-n-Go lunch available at the Harbor Marketplace in the Atrium.
11:30–11:45 a.m.Product Demo by Rent Dynamics – Voice of Customer
12–12:30 p.m.Ask Me Anything with Crystal Kramer, Esq.—Virginia Legislative Session
12:30–1:30 p.m.
Seminar II: Recover and Realign: Renew Your Leasing Strategy with the Latest Interactive Technology Solutions (Seminar Room)
1:15–1:45 p.m. Ask Me Anything with Lisa Banks, Esq.—Lead, Follow, or Get Out of the Way
3:30 p.m. Passport to Prizes winners announced— $5,000 grand prize + other fabulous prizes (must be present to win)
GET THE MOBILE APPDownload ERMobile, the official PMEXPO mobile app!
• iOS and Android versions available in your app store.
• View the listing of exhibitors and sponsors
• View the full schedule
• Build your own itinerary
• Network with attendees
Note: Wi-Fi will not be available in the Exhibit Hall, but you will be able to use the app offline.
8 9
SEMINAR I
Strategies on Recruiting and Retaining Top Talent in the Post-COVID World
PRESENTERS:
Brad Schwartz, President, MSB Resources, LLC
Dena B. Calo, Esq., Partner and Co-Chair, Labor & Employment Group, Saul Ewing Arnstein & Lehr, LLP
EDUCATIONAL, ASK ME ANYTHING & PRODUCT DEMO SCHEDULE
SEMINARS
10:30–11:30 a.m.
PMEXPO 2021
SUMMARYFrom all accounts, recruiting and retaining top talent has become more difficult in the post-COVID world. Now is the time to develop new strategies to recruit and retain the best talent on the market. What recruiting tools are working best? What can you do to draw new and great leaders into your organization? Once we hire top talent, what performance management tools should we use to retain and develop the best teams?
Five Key Learning Objectives:
1. Understand how recruiting has changed post-COVID
2. Explain how to use culture to improve recruitment efforts
3. Learn how to close candidates and reduce the risk of rejection and rescission of offers
4. Describe how retention has changed post-COVID
5. Demonstrate how to develop and utilize performance management tools to improve retention
Brad Schwartz is the founder and president of MSB Re-sources, a national recruitment firm serving the property management industry. Brad has been actively involved in the property management industry for more than fifteen years. MSB Resources has placed thousands of property management professionals from site level to COOs. MSB Resources’ clients range from publicly traded REITs to small family-owned companies.
Dena B. Calo, Esq., counsels companies through complex labor and employment risks that pose a threat to their reputation in the marketplace. As a seasoned HR strategist and employment lawyer, Dena understands employers are facing increasing scrutiny of their labor and employment policies and procedures from government regulators and employees. She advises management clients, particularly in the hospitality, higher education and multi-family real estate industries in Pennsylvania, New Jersey, and New York, on the application of employment laws to their particular business needs, the implementation of legal HR policies and representation in litigation in courts throughout the United States when their compliance is challenged.
10 11
SEMINAR II
Recover and Realign: Renew Your Leasing Strategy with the Latest Interactive Technology Solutions
PRESENTER:
Kristi Fickert, VP of Enterprise Growth, Realync
SUMMARYYou spend thousands of marketing dollars every month, creating awareness for your apartment communities and getting apartment shoppers to visit your websites. Internet Listing Services, Google Pay-Per-Click, Facebook, and Instagram ads and maybe even Tik-Tok, but what are you doing with your prospects once you have their attention? In this session, we’ll explore each phase of the apart-ment marketing funnel and how applying the right technology at the right time can help you do more and get better results, with less spend (no matter your level of influence within the company). Not only can you improve and significantly impact your property’s bottom line, but you can develop a more efficient marketing machine, allowing your team to focus on what they do best—turning tours into raving residents.
12:30–1:30 p.m. Five Key Learning Objectives:
1. Explore the apartment shopper’s journey and customize your marketing spend with their experience
2. Learn how your current technology tools (at every level) might be falling short—and how simple changes can significantly improve leasing performance
3. Uncover how rebalancing your property management methodology can increase your leasing numbers across the board
4. Hear real prospect and resident sentiments, so you can separate hearsay from real market intelligence
5. Master the art of new technologies— even if you’re technically challenged
Kristi Fickert is Vice President of Enterprise Growth at Realync, multi-family’s leading virtual leasing and engagement platform. Kristi has 23 years of real estate experience and has held roles in leasing, training, recruit-ment, sales and marketing. Kristi has a knack for making meaningful connections with her audience and helping others excel in the real estate industry. In addition, Kristi has an appetite for applying innovative technologies to marketing, without losing the personal touch that the real estate industry was built upon.
12 13
ASK ME ANYTHING
with Todd Kelting, Esq. – Maryland Legislative Session
Todd Kelting’s practice as a civil litigation attorney focuses primarily on real estate law civil litigation issues such as landlord representation and property managers of residential and commercial real estate. This representation includes the drafting of leases, policy and procedure drafting for residential fair housing compliance and litigation. In addition to landlord representation, Mr. Kelting handles complex litigation matters of all types, including commercial and construction litigation as well as discrimination cases and business torts.
Mr. Kelting hosts a weekly one-minute video series, Tuesdays with Todd, with tips and important information for the Maryland landlord and property manager.
9:30–10:00 a.m.
ASK ME ANYTHINGSESSIONS AND PRODUCT DEMOS ASK ME ANYTHING
ASK ME ANYTHING
with Billy Cannon, Esq. – DC Legislative Session
Billy Cannon, Esq., Partner, Offit Kurman, P.A., is a department chair and a member of Offit Kurman’s Landlord Representation Practice Group. He represents property owners and property management companies in litigation, mediations, administrative agency hearings, leasing and Fair Housing Act training and compliance. He is certified in Low-Income Housing Tax Credit compliance and represents many LIHTC properties and other affordable housing providers. Additionally, Mr. Cannon represents sellers and purchasers in both residential and commercial transactions and litigation, with a particular emphasis on compliance with the District of Columbia Tenant Opportunity to Purchase Act.
10:45–11:15 a.m.
14 15
ASK ME ANYTHING ASK ME ANYTHINGASK ME ANYTHING
with Crystal Kramer, Esq. – Virginia Legislative Session
Crystal Kramer, Esq., is a principal attorney and chair of the Landlord Representation Practice Group. Her practice is focused on the representation of landlords and property managers of residential and commercial real estate in Virginia. This representation includes Fair Housing disputes and all litigation associated with lease disputes, including breach of lease, unlawful detainer actions and tenant’s assertion actions. She also provides broader legal advice to her clients on their compliance with various laws, drafts company policies and procedures, reviews and drafts lease agreements, negotiates and drafts settlement agreements, among other general counsel-type tasks. She also devotes a considerable amount of her practice counseling business owners on civil disputes and representing them in court on various litigation matters.
12:00–12:30 p.m. ASK ME ANYTHING
with Lisa Banks, Esq. – Lead, Follow, or Get Out of the Way
Lisa Banks is leadership coach and founder of Optify and is the facilitator of PMA’s new Leadership Development Program.
Everyone who works at a property serves multiple roles. At times you lead. At other times, you’re called on to follow. And then there are times when you must provide a pathway for others to succeed. How do you know when it’s your time to lead, follow, or get out of the way and enable others? And what are the mindsets and skills that support each role? What does building trust with your team, developing your own listening skills, and cultivating a mindset of openness and curiosity have to do with your ability to engage and retain your team and accel-erate results for your organization? PMEXPO is providing a unique opportunity for you to ask a leadership expert these questions and more. Come learn how you can lead, follow and mentor and develop others with confidence.
1:15–1:45 p.m.
3:30 p.m. Prize Drawings on the Ask Me Anything Stage
16 17
PRODUCT DEMO PRODUCT DEMO
10:15–10:30 a.m.PRODUCT DEMO
by Yardi – Yardi Breeze
Presenter: Kevin Liss, Yardi Account Executive
Yardi Breeze is refreshingly simple property management software that puts you in charge of marketing and managing your portfolio from anywhere. Take your operations to the cloud — from lead to lease — with online payments and portals for applicants, renters and owners. Know your reports are accurate with Yardi’s trusted, built-in accounting system. Get timely support when you need it with live chat. For features such as automated invoice processing, job costing and more, there’s Breeze Premier, intuitive and powerful software that’s still easy to use. Come see why 5,000+ businesses have made the switch to Breeze.
PRODUCT DEMO
by Rent Dynamics – Voice of Customer
Presenter: Tess Peshke, Vice President of Consumer Experience
Voice of Customer is a new product to be released in November that uses Artificial Intelligence to listen to phone calls and deliver real time insight to your operations, marketing, and leasing teams. With Rent Dynamics Voice of Customer, you can automate the insights you glean from phone calls that are happening every day between your team and prospects as well as residents. With this data being sent to your inbox and available within our application you’ll open up opportunities for improvement across operations, leasing, and marketing.
11:30–11:45 a.m.
18 19
PMA is grateful for your support.
Reimagine . . . if you are reading this, chances are you have had to do just that, reimagine how your company will continue to do business through the pandemic and beyond. You’ve put on your creative hat, tied it tight and figured it all out. You’ve navigated Zoom, discovered how to create new partnerships and connections, and became a master at “pivoting.” In honor of those, like you, who dared to dream, imagine and reimagine the impossible, PMEXPO 2021 sponsorship levels are named after inventors.
to the PMEXPO 2021 Sponsors
THANK YOU
The first great invention developed by Thomas Edison was the tin foil phonograph. Edison is also known for his work with light bulbs, electricity, film, and audio devices.
EDISON SPONSOR
Exclusive Presenting Sponsor
CARVER SPONSORS
George Washington Carver was an agricultural chemist who invented 300 uses for peanuts and hundreds of more uses for soybeans, pecans and sweet potatoes. His contributions changed the history of agriculture in the South.
Attendee Bag
Attendee Bag
Attendee Bag
Lanyards
20 21
LAMARR SPONSORS
Hedy Lamarr was an early Hollywood starlet, but she also invented a radio-guidance system for torpedoes. The frequency-hopping technology has been used to develop Wi-Fi and Bluetooth.
Bar
Floor Decals Floor Decals
Photo Booth
Charging Station
Charging Station
Photo Booth
Alexander Graham Bell invented his telephone in 1876 at the age of 29. Among one of his first innovations after the telephone was the “photophone,” a device that enabled sound to be transmitted on a beam of light.
Bag Stuffer
Bag Stuffer
BELL SPONSORS
Product Demonstration
Product Demonstration
22 23
PASSPORT TO PRIZES SPONSORS
You could leave PMEXPO with an extra $5,000 or another fabulous prize! WHO: PMEXPO 2021 attendees who are employed full-time as a property management professional are eligible to participate and win a prize.
HOW: Pick up your Passport to Prizes booklet as you enter the Exhibit Hall, and have it stamped by the following exhibitors:
WIN BIGWITH PASSPORT TO PRIZES
Apartments.com
Brothers Paving and Concrete Company
Carpet & Wood Floor Liquidators
Finley Asphalt & Concrete
Fireline Corporation
InterSolutions
Long Fence Company, Inc.
Onsite Properties with Daycon
PBI
Planned Companies
PMG Custom Building
Property Management Association (PMA)
RCN
Rent Ready
Residency Bureau
SERVPRO of Bethesda, Potomac & Washington, DC
SERVPRO Team Thompson
T.F. Andrew Carpet One
The Sherwin-Williams Company
Toepfer Construction Co., Inc.
Passport to Prizes sponsors are easy to identify – their booths are the only ones with green drapes.
Turn in your completed prize by 3:15 p.m. to the Ask Me Anything stage (be sure to fill in your name and contact information).
Prize winners will be drawn at 3:30 p.m.
YOU MUST BE PRESENT TO WIN.
24 25
Apple AirPods with Wireless Charging Case
Toshiba TV50LF621U21 50-inch Smart 4K UHD with Dolby Vision
PRIZES
PLUS! A $100 Amazon gift card!
GRAND PRIZE
$5,000!
Massagers for Neck and Back with HeatDeep Tissue 3D Kneading Pillow, Electric Shiatsu Back Neck and Shoulder Massage, Shoulders, Foot, Legs, Body – Relieve Muscle Pain – Office, Home & Car
Meguiar’s Complete Car Care Kit
MedMassager Foot Massager MachineTherapeutic 11 Speed, Electric Deep Tissue Foot Calf Massager with Comfortable Foot Pad, Ideal for Blood Circulation, Relaxation & Stress Relief
Whiskey Stones Gift Set Whiskey Decanter, 2 Twisted
Whiskey Glasses, 2 XL Stainless Steel Whisky Cubes, 2 Coasters, Silicone-Tipped Tongs & Freezer
Pouch in Pinewood Box
MUST BE PRESENT TO WIN. Winners announced on the Ask Me Anything stage at 3:30 p.m.
26 27
ENTRANCE
SEMINAR ROOM
RESTROOMS
ASK MEANYTHING
STAGE
RESTROOMS
Bar open 11 a.m. – 4 p.m.BAR / SEATING
Bring your Passport to Prizes card to the exhibitors listed on the following pages for your chance to win big! See more details and list of prizes on page 23.
PMEXPO 2021
OCTOBER 7, 2021 I 9 a.m. – 4 p.m. Gaylord National Resort & Convention Center
Prince George Halls D & E – Level 1 National Harbor, MD
Grab-n-Go lunch available at the Harbor Marketplace in the Atrium.
Company Name Booth #
A-1 Flood Tech 427
Acadia Windows & Doors 215
Ace Fire Extinguisher/Castle Sprinkler & Alarm 812
ADT Commercial 525
All Recreation of Virginia, Inc 324
American Pest 800
Apartments.com (CoStar Group) 510
ApartmentRatings & Satisfacts 228
AquaSafe Pool Management 726
Associates Plumbing, Inc. 614
Bates Trucking & Trash Removal Inc. 428
Belfor Property Restoration 203
Beltway Cleaning Services DC, LLC 205
Brothers Paving & Concrete Company 803/805
Capital Site Group 618
Capitol Boiler Works 715
Capitol Pest Prevention 414
Carpet & Wood Floor Liquidators 412
Chadwell Supply 504
Chamberlain Contractors, Inc. 307
Chesapeake Finishing, Inc. 207
Chimney Sweeps of Sherwood Forest, Inc. 610
CHUTES International 204
EXHIBITORSIN ALPHABETICAL ORDER
Be sure to stop and welcome new PMA members (in red).
28 29
Cinch Kit, LLC 806
Colorado Security Agency 315
Complete Landscaping Service 714
CORT Furniture Rental 110/112
Derick Associates Inc. 425
Digital Video Solutions, Inc. 616
Direct Supplies Warehouse 114
DMV Security Services, LLC 700
Duradek MidAtlantic 329
East Coast Building Supply Co. Inc. 212
Ecotek Power Wash 615
Electronic Security Services, Inc. (ESSI) 301
Entrata 104
ePIPE Restoration 613
Exterior Medics, Inc. 92
FCO (Fair Collections & Outsourcing, Inc.) 211
Fence & Deck Connection 316
Fetch 325
Fincor Construction, Inc. 410
Finley Asphalt & Concrete, Inc. 96/97
Fireline Corporation 402
Focus Telecommunications, Inc. 129
Freestate Electrical Service Company 629
Galaxy Control Systems 814
Greenlink Incorporated 802
Greenscape Land Design 711
H.M. Sweeny Co. Inc. 426
HappyCo 201
Company Name Booth #
Hawkins Electric 411
HD Supply Facilities Maintenance 127
Hercules Fence 810
HRS Flooring/The Carpet Warehouse 722
Integrity Construction Group 226
InterSolutions 93/94
J & L Towing and Recovery 627
J.S. Held, LLC 604
Jetty 327
JK & Son Decorative Iron, Inc. 612
Kastle Systems 422
Katchmark Construction 210
Kelly Generator and Equipment, Inc. 125
Kenmore Pest Control & Termite Services, LLC 523
KeyTrak, Inc. 710
L4 Property Services 200
LIVEbe Communities 317
Long Fence Company, Inc. 416
Lowe’s Pro Supply 515/517
Lux Floors 519
Martin Greenbaum Company, Inc. 630
Matrix Fitness 429
McCormick Paints 406
Millennium Marketing Solutions 401
Minkoff 400
MSB Resources, LLC 601
Multi-Housing Depot 403/405
National Credit Systems 526
Company Name Booth #
30 31
O’Leary Asphalt, Inc. 300
Onsite Properties with Daycon 214
OPS Security Group 626
Orndorff & Spaid, Inc. 606
Owl Pest Prevention 312
Package Concierge 531
Park Rug Co. Inc. 213
PBI 611
Pepco & Delmarva Power 628
Planned Companies 303
Playground Patrol, LLC 323
Ploutis Contracting Co, Inc. 623
PMG Custom Building 507
PoolEntry, Inc. 528
PoopScoop Troopers LLC 624
Potholerepair.com 704
Power Electric Systems 424
Pro-Pave, Inc. 431
Property Management Association (PMA) 98/99
Purofirst of Metropolitan Washington 117
Quality Air Services 607
Quest Insurance 600
Rabine Paving Mid Atlantic 724
Raine & Son, LLC 217
RCN Telecom Services, LLC 713
Redi Carpet 305
Rent Dynamics 326
Company Name Booth #
Rent Ready 511
RentPath, a Redfin Company 522
RESCON Restoration and Construction 113
Residency Bureau 501/503
Resident Interface 404
Resurface, Inc. 100
Ruppert Landscape 605
S&K Roofing, Siding and Windows Inc 701
SageWater 524
Scheffres Laundry Service 625
SERVPRO of Bethesda, Potomac & Washington, DC 602
SERVPRO of Rockville, Silver Spring North & Laurel 311/313
Standard Striping, Inc. 527
Suburban Floorcoverings 322
Superior Mechanical Services 310
T.F. Andrew Carpet One 423
The Liberty Group 505
The Sherwin-Williams Company 418
TheGuarantors 513
Tibbs Paving, Inc 319
Toepfer Construction Co., Inc. 500/502
United Service Specialists 407
Valet Living 529
Yardi Systems, Inc. 314
Zerodraft 216
Zumper 712
Company Name Booth #
3332
Booth #24 Hour Emergency Disaster Response
A-1 Flood Tech 427
Belfor Property Restoration 203
Kelly Generator & Equipment, Inc. 125
Minkoff 400
PBI 611
Purofirst of Metropolitan Washington 117
RESCON Restoration and Construction 113
SERVPRO of Bethesda, Potomac & Washington, DC
602
SERVPRO of Rockville, Silver Spring North & Laurel
311/313
Superior Mechanical Services, Inc. 310
Toepfer Construction Co., Inc. 500
Access Control & Gates ADT Commercial 525
Digital Video Solutions, Inc. 616
Electronic Security Services, Inc. (ESSI) 301
Fence & Deck Connection 316
Galaxy Control Systems 814
Hercules Fence 810
Kastle Systems 422
KeyTrak, Inc. 710
Long Fence Company, Inc 416
Air Duct Cleaning/Air Filtration Quality Air Services 607
SERVPRO of Bethesda, Potomac & Washington, DC
602
SERVPRO of Rockville, Silver Spring North & Laurel
311/313
EXHIBITORSBY PRODUCTS & SERVICES
34 35
Amenity/Ancillary ServicesFetch 325
Answering ServiceFocus Telecommunications, Inc. 129
Apartment Locator Services ApartmentRatings & SatisFacts 228
Apartments.com (CoStar Group) 510
RentPath, a Redfin Company 522
Appliance Sales, Service & Supplies Multi-Housing Depot 403
Asphalt Paving, Asphalt Paving Maintenance & Repair Brothers Paving & Concrete Company 803/805
Capital Site Group 618
Chamberlain Contractors, Inc. 307
Finley Asphalt & Concrete. 96/97
O’Leary Asphalt, Inc. 300
Potholerepair.com 704
Pro-Pave, Inc. 431
Rabine Paving Mid Atlantic 724
Resurface, Inc. 100
Standard Striping, Inc. 527
Tibbs Paving, Inc. 319
Asphalt/Pavement Engineering Chamberlain Contractors, Inc. 307
Pro-Pave, Inc. 431
Rabine Paving Mid Atlantic 724
Resurface Inc. 100
Tibbs Paving, Inc 319
Boiler Sales, Service & Supplies Capitol Boiler Works 715
H.M. Sweeny Co. Inc. 426
United Service Specialists 407
Booth #Cabinets, Countertops & Vanities
Cinch Kit, LLC 806
East Coast Building Supply Co., Inc. 212
Multi-Housing Depot 403
Cable TV Service RCN Telecom Services, LLC 214
Call Tracking & Monitoring Entrata 104
Rent Dynamics 326
Carpet Cleaning Rent Ready 511
SERVPRO of Bethesda, Potomac & Washington, DC
602
SERVPRO of Rockville, Silver Spring North & Laurel
311/313
Carpet Sales & Service
Carpet & Wood Floor Liquidators 412
HRS Flooring/The Carpet Warehouse 722
Lux Floors 519
Martin Greenbaum Company, Inc. 630
Park Rug Co., Inc. 213
Suburban Floorcoverings 322
Cement MaintenanceO’Leary Asphalt Inc. 300
Rabine Paving Mid Atlantic 724
Resurface, Inc. 100
Chimney Cleaning Chimney Sweeps of Sherwood Forest, Inc. 610
Booth #
36 37
Closed Circuit TV Systems Digital Video Solutions, Inc. 616
Electronic Security Services, Inc. 301
Galaxy Control Systems 814
Kastle Systems 422
Collections FCO (Fair Collections & Outsourcing, Inc.) 211
National Credit Systems 526
Commercial CleaningL4 Property Services 200
Computer Hardware & Software KeyTrak, Inc. 710
Concierge Service DMV Security Services, LLC 700
InterSolutions 93/94
Package Concierge 531
Planned Companies 303
Concrete, Concrete Maintenance & Repair Brothers Paving & Concrete Company 803/805
Capital Site Group 618
Chamberlain Contractors, Inc. 307
Finley Asphalt & Concrete 96/97
Pro-Pave, Inc. 431
Rabine Paving MidAtlantic 724
Resurface Inc. 404
Construction Services Acadia Windows & Doors 215
Fincor Construction, Inc. 410
Hawkins Electric 411
Integrity Construction Group 226
J.S. Held, LLC 604
Katchmark Construction 210
Booth #Orndorff & Spaid, Inc. 626
PBI 611
PMG Custom Building 507
Pro-Pave, Inc 431
RESCON Restoration and Construction 113
SageWater 524
Superior Mechanical Services, Inc. 310
Deck Installation/Maintenance Duradek MidAtlantic 329
Fence & Deck Connection 316
PMG Custom Building 507
Disinfection ServicesCapitol Pest 414
Drain and Sewer Cleaning Raine & Son, LLC 217
Dryer Vent Cleaning Chimney Sweeps of Sherwood Forest, Inc. 610
Electric Car ChargingFreestate Electrical Service Company 629
Electrical Sales, Service & Supplies Freestate Electrical Service Company 629
Hawkins Electric Service, Inc. 411
Power Systems Electric 424
Emergency GeneratorsFreestate Electrical Service Company 629
Kelly Generator & Equipment Inc. 125
United Service Specialists 407
Employment Screening
InterSolutions 93/94
MSB Resources, LLC 601
The Liberty Group 505
Booth #
38 39
Energy Management/Energy Saving ProductsDerick Associates Inc. 425
Pepco and Delmarva Power 628
Zerodraft 216
Engineering and Environmental Consultation & ServicesJ.S. Held, LLC 604
Environmental Response, Remediation & Restoration
PBI 611
Servpro of Bethesda, Potomac & Washington, DC
602
SERVPRO of Rockville, Silver Spring North & Laurel
311/313
Eviction Services Residential Interface 404
Residency Bureau 501/503
Exterior Building Cleaning Ecotek Power Wash 615
Fencing Atlantic Aluminum Products 116/118
Capital Site Group 618
Fence & Deck Connection 316
Hercules Fence 810
JK & Son Decorative Iron, Inc. 612
Long Fence Company, Inc. 416
Fire Extinguisher Sales and Service Ace Fire Extinguisher/Castle Sprinkler & Alarm 812
Fireline Corporation 402
Fire Origin and Cause Investigation J.S. Held 604
Fire System & Alarm Sales and ServiceADT Commercial 525
Freestate Electrical Service Company 629
Power Systems Electric 424
Booth #
Fitness Equipment Matrix Fitness 429
Flood ExtractionA-1 Flood Tech 427
Flooring Equipment Sales & Service The Sherwin-Williams Company 418
Flooring Sales & Service Carpet & Wood Floor Liquidators 412
HRS Flooring/The Carpet Warehouse 722
Lux Floors 519
Martin Greenbaum Company, Inc. 630
Park Rug Co. Inc. 213
Redi Carpet 305
Suburban Floorcoverings 322
T.F. Andrew Carpet One 235
The Sherwin-Williams Company 418
Furniture Sales & Leasing CORT Furniture Rental 110/112
General Contractors Chesapeake Finishing, Inc. 207
Fincor Construction, Inc. 410
Integrity Construction Group 226
Minkoff 400
PBI 611
Ploutis Painting & Contracting 623
PMG Custom Building 507
Rent Ready 511
SERVPRO of Bethesda, Potomac & Washington, DC
602
Graffiti RemovalPlayground Patrol, LLC 323
Booth #
40 41
Gutter & Downspout Cleaning & Repair Chimney Sweeps of Sherwood Forest, Inc. 610
Ecotek Power Wash 615
Roofing & Construction Services Works 603
S&K Roofing, Siding and Windows Inc. 701
Hot Water Heater SalesChadwell Supply 504
H.M. Sweeny Co. Inc. 426
Lowe’s Pro Supply 515/517
Raine & Son, LLC 217
United Service Specialists 407
Human Resources, Personnel & Staffing InterSolutions 93/94
MSB Resources, LLC 601
The Liberty Group 505
HVAC Cleaning and Repair Quality Air Services 607
HVAC Sales, Service & Supplies/Parts Capitol Boiler Works 715
Chadwell Supply 504
H.M. Sweeny Co. Inc. 426
Lowe’s Pro Supply 515/517
Quality Air Services 607
Superior Mechanical Services, Inc. 310
United Service Specialists 407
Industrial Coatings Ploutis Painting & Contracting 623
Booth #
InsuranceJetty 327
Minkoff 400
RESCON Restoration and Construction 113
SERVPRO of Bethesda, Potomac & Washington, DC
602
SERVPRO of Rockville, Silver Spring North & Laurel
311/313
Quest Insurance 600
TheGuarantors 513
Insurance Restoration Specialists Minkoff 400
RESCON Restoration and Construction 113
SERVPRO of Bethesda, Potomac & Washington, DC
602
SERVPRO of Rockville, Silver Spring North & Laurel
311/313
Internet Access & Services RCN Telecom Services, LLC 713
Irrigation Services Beltway Cleaning Services DC, LLC 205
Greenlink, Inc. 802
Planned Companies 303
Rent Ready 511
Ruppert Landscape 605
Kitchens & Kitchen Remodeling Cinch Kit, LLC 806
PMG Custom Building 507
Landscaping & Lawn Care Complete Landscaping Service, Inc. 714
Greenlink, Inc. 802
Greenscape Land Design 711
Ruppert Landscape 605
Booth #
42 43
Laundry Room Equipment & Service Scheffres Laundry Service 625
Legal Service Residency Bureau 501/503
Life Safety Communication SystemsFireline Corporation 402
Freestate Electrical Service Company 629
Lighting Sales & Service Derick Associates Inc. 425
Hawkins Electric 411
Zerodraft 216
Mailboxes, Mail Chutes & Packages LockersPackage Concierge 531
Maintenance Service & Supplies Chadwell Supply 504
CHUTES International 204
Direct Supplies Warehouse 114
Lowe’s Pro Supply 515/517
Rent Ready 511
Marketing & Advertising Apartments.com (CoStar Group) 510
Millennium Marketing Solutions 401
Rentpath, a Redfin Company 522
Zumper 712
Market ResearchApartmentRatings & SatisFacts 228
Mechanical Contracting & EngineeringSuperior Mechanical Services 310
Mechanical Maintenance Capitol Boiler Works 715
United Service Specialists 407
Booth #
Mold Assessment & Abatement Minkoff 400
Purofirst of Metropolitan Washington 117
RESCON Restoration and Construction 113
SERVPRO of Bethesda, Potomac & Washington, DC
602
SERVPRO of Rockville, Silver Spring North & Laurel
311/313
Toepfer Construction Co., Inc. 500
Network Systems InfrastructureDigital Video Solutions, Inc. 616
Freestate Electrical Service Company 629
Online PaymentsEntrata 104
Ornamental Iron & Metal Works JK & Son Decorative Iron, Inc. 612
Package Delivery & Management ServicesFetch 325
Painting Services & Supplies Chesapeake Finishing, Inc. 207
McCormick Paints 406
Ploutis Painting & Contracting 623
PMG Custom Building 507
Rent Ready 511
The Sherwin-Williams Company 418
Parking ServicesPower Systems Electric 424
Pool ServicesAquaSafe Pool Management 726
PoolEntry, Inc. 528
Booth #
44 45
Pool SuppliesAquasafe Pool Managment 726
Pest Control American Pest 800
Capitol Pest 414
Kenmore Pest Control & Termite Services, LLC 523
Owl Pest Prevention 312
Pet Services and Waste Control PoopScoop Troopers LLC 624
Valet Living 529
Pipeline Video Inspection Associates Plumbing, Inc. 614
Raine & Son, LLC 217
Plumbing Services & Supplies Associates Plumbing, Inc. 614
Direct Supplies Warehouse 114
ePIPE Restoration 613
Raine & Son, LLC 217
SageWater 524
Superior Mechanical Services, Inc. 310
United Service Specialists 407
Pool Supplies Chadwell Supply 504
Pressure Washing Beltway Cleaning Services DC, LLC 205
Ecotek Power Wash 615
Playground Patrol, LLC 323
Printing Millennium Marketing Solutions 401
Booth #
Promotional Products Millennium Marketing Solutions 401
Property Condition Assessments DMV Security Services, LLC 110
Property Management SoftwareEntrata 104
HappyCo 201
PoolEntry, Inc. 528
Rent Dynamics 326
Yardi Systems, Inc. 314
Railings Duradek MidAtlantic 329
Hercules Fence 810
JK & Son Decorative Iron, Inc. 612
Long Fence Company, Inc. 416
Recreational & Playground Equipment, Sales & ServiceAll Recreation of Virginia, Inc. 324
Playground Patrol, LLC 323
Resurface Inc. 100
Recycling Bates Trucking & Trash Removal Inc. 428
Valet Living 529
Remodeling PMG Custom Building 507
RemediationPBI 611
RESCON Restoration and Construction 113
SERVPRO Bethesda, Potomac & Washington DC
602
Booth #
46 47
RenovationCinch Kit, LLC 806
Direct Supplies Warehouse 114
ePipe 613
Fincor Construction, Inc. 410
HD Supply Facilities Maintenance 127
PMG Custom Building 507
Restoration Services A-1 Flood Tech 427
Belfor Property Restoration 203
L4 Property Services 200
Minkoff 400
PBI 611
Purofirst of Metro Washington 117
SERVPRO of Bethesda, Potomac & Washington, DC
602
SERVPRO of Rockville, Silver Spring North & Laurel
311/313
Toepfer Construction Co., Inc. 500
Roofing ServicesChesapeake Finishing, Inc. 207
Exterior Medics 92
Katchmark Construction 210
Orndorff & Spaid, Inc. 606
S&K Roofing, Siding and Windows Inc. 701
Security Personnel, Systems & Services Ace Fire Extinguisher/Castle Sprinkler & Alarm 812
Colorado Security Agency 315
DMV Security Services, LLC 700
OPS Security Group 626
Planned Companies 303
Booth #
Security Systems Ace Fire Extinguisher/Castle Sprinkler & Alarm 812
ADT Commercial 525
Digital Video Solutions, Inc. 616
DMV Security Services, LLC 700
Electronic Security Services, Inc. (ESSI) 301
Kastle Systems 422
Sewer and Drain Cleaning Associates Plumbing, Inc. 614
Siding Acadia Windows & Doors 215
Exterior Medics 92
Katchmark Construction 210
S&K Roofing, Siding and Windows Inc. 701
Snow Removal Greenlink Incorporated 802
Greenscape Inc 711
Rabine Paving MidAtlantic 724
Ruppert Landscape 605
Sprinklers & Sprinkler Maintenance Fireline Corporation 402
TelecommunicationsFocus Telecommunications, Inc. 129
Freestate Electrical Companies 629
RCN Telecom Services. LLC 713
Tile Services Lux Floors 519
Martin Greenbaum Company, Inc. 630
Towing J&L Towing and Recovery 224
Booth #
48 49
Trash Chute Services CHUTES International 204
Virtual Tours Zumper 712
Voice/Data CommunicationsFreestate Electric 629
Rent Dynamics 326
Waste Management Services & Supplies Bates Trucking & Trash Removal Inc. 428
CHUTES International 204
Valet Living 529
Water Jet ServicesAssociates Plumbing, Inc. 614
Website Development Design & Hosting Apartments.com (CoStar Group) 510
Entrata 104
Millennium Marketing Solutions 401
Welding
JK & Son Decorative Iron, Inc. 612
Wireless CommunicationDigital Video Solutions 616
Windows Acadia Windows & Doors 215
Exterior Medics 92
Katchmark Construction 210
S&K Roofing, Siding and Windows Inc. 701
Window Bars JK & Son Decorative Iron, Inc. 612
Window CleaningBeltway Cleaning Services DC, LLC 205
Booth #
50 51
EXHIBITORSLISTED BY BOOTH NUMBER
Booth # Company Name
92 Exterior Medics, Inc.
93/94 InterSolutions
96/97 Finley Asphalt & Concrete
98/99 Property Management Association (PMA)
100 Resurface, Inc.
104 Entrata
110/112 CORT Furniture Rental
113 RESCON Restoration and Construction
114 Direct Supplies Warehouse
117 Purofirst of Metropolitan Washington
125 Kelly Generator and Equipment, Inc.
127 HD Supply Facilities Maintenance
129 Focus Telecommunications, Inc.
200 L4 Property Services
201 HappyCo
203 Belfor Property Restoration
204 CHUTES International
205 Beltway Cleaning Services DC, LLC
207 Chesapeake Finishing, Inc.
210 Katchmark Construction
211 FCO (Fair Collections & Outsourcing, Inc.)
212 East Coast Building Supply Co., Inc.
213 Park Rug Co. Inc.
214 Onsite Properties with Daycon
215 Acadia Windows & Doors
216 Zerodraft
217 Raine & Son, LLC
226 Integrity Construction Group
228 ApartmentRatings & SatisFacts
300 O’Leary Asphalt, Inc.
301 ESSI
303 Planned Companies
305 Redi Carpet
307 Chamberlain Contractors, Inc.
310 Superior Mechanical Services, Inc.
311/313SERVPRO of Rockville, Silver Spring North & Laurel
312 Owl Pest Prevention
314 Yardi Systems, Inc.
315 Colorado Security Agency
316 Fence & Deck Connection
317 LIVEbe Communities
319 Tibbs Paving, Inc.
322 Suburban Floorcoverings
323 Playground Patrol, LLC
324 All Recreation of Virginia, Inc
325 Fetch
326 Rent Dynamics
327 Jetty
329 Duradek MidAtlantic
401 Millennium Marketing Solutions
400 Minkoff
402 Fireline Corporation
Booth # Company Name
52 53
403/405 Multi-Housing Depot
404 Resident Interface
406 McCormick Paints
407 United Service Specialists
410 Fincor Construction, Inc.
411 Hawkins Electric
412 Carpet & Wood Floor Liquidators
414 Capitol Pest Prevention
416 Long Fence Company, Inc.
418 The Sherwin-Williams Company
422 Kastle Systems
423 T.F. Andrew Carpet One
424 Power Systems Electric
425 Derick Associates Inc.
426 H.M. Sweeny Co. Inc.
427 A-1 Flood Tech
428 Bates Trucking & Trash Removal Inc.
429 Matrix Fitness
431 Pro-Pave, Inc.
500/502 Toepfer Construction Co., Inc.
501/503 Residency Bureau
504 Chadwell Supply
505 The Liberty Group
507 PMG Custom Building
510 Apartments.com (CoStar Group)
511 Rent Ready
513 TheGuarantors
Booth # Company Name
515/517 Lowe’s Pro Supply
519 Lux Floors
522 RentPath - a Redfin Company
523 Kenmore Pest Control & Termite Services, LLC
524 SageWater
525 ADT Commercial
526 National Credit Systems
527 Standard Striping, Inc.
528 PoolEntry, Inc.
529 Valet Living
531 Package Concierge
600 Quest Insurance
601 MSB Resources, LLC
602SERVPRO of Bethesda, Potomac & Washington, DC
604 J.S. Held, LLC
605 Ruppert Landscape
606 Orndorff & Spaid, Inc.
607 Quality Air Services
610 Chimney Sweeps of Sherwood Forest, Inc.
611 PBI
612 JK & Son Decorative Iron, Inc.
613 ePIPE Restoration
614 Associates Plumbing, Inc.
615 Ecotek Power Wash
616 Digital Video Solutions, Inc.
618 Capital Site Group
Booth # Company Name
54 55
623 Ploutis Contracting Co, Inc.
624 PoopScoop Troopers, LLC
625 Scheffres Laundry Service
626 OPS Security Group
627 J & L Towing and Recovery
628 Pepco & Delmarva Power
629 Freestate Electrical Service Company
630 Martin Greenbaum Company, Inc.
700 DMV Security Services, LLC
701 S&K Roofing, Siding and Windows Inc
704 Potholerepair.com
710 KeyTrak, Inc.
711 Greenscape Land Design
712 Zumper
713 RCN Telecom Services, LLC
714 Complete Landscaping Service
715 Capitol Boiler Works
722 HRS Flooring/The Carpet Warehouse
724 Rabine Paving Mid Atlantic
726 AquaSafe Pool Management, Inc.
800 American Pest
802 Greenlink Incorporated
803/805 Brothers Paving & Concrete Company
806 Cinch Kit, LLC
810 Hercules Fence
812Ace Fire Extinguisher/ Castle Sprinkler & Alarm
814 Galaxy Control Systems
Booth # Company Name
The Property Management Association extends a special thank you to the PMEXPO Committee which has mastered “The Pivot” and through countless Zoom meetings have reimagined PMEXPO. The PMEXPO Committee includes:
THANK YOU
COMMITTEE CO-CHAIRSFelicia Douglas, Residency Bureau
Zakiya Kainu, Southern Management Companies, LLC
Bonita Bell, Southern Management Companies, LLC
Dustin Creamer, Cinch Kit, LLC
Larry Edmonds, Capitol Pest
Toni Harris, CPM, ARM, Avanath Realty, Inc. (Board Liaison)
Traci Krial, Quest Insurance
Debra May, Millennium Marketing Solutions
Scott Raynor, Ruppert Landscape
Deb Stipa, Ruppert Landscape
Holly Warner, Capital Canopies, Inc.
56 57
PMA’s mission is to provide members a significant return on investment by exchanging knowledge and practical education for the property management industry.
President Elaine De Lude LIVEbe Communities
President-Elect Peter Larson, CPM Horning Brothers
Secretary/Treasurer Thomas Rucker, CAM, CPM Berkshire Residential Investments
Immediate Past President Toni R. Harris, CPM, ARM Avanath Realty, Inc.
Directors Amanda Akers Associates Plumbing
Maj-Lene KeechGreystar Management
Debra MayMillennium Marketing Solutions
ABOUT PMA
STAFF
BOARD OF DIRECTORS
Executive Vice President Thomas B. Cohn
Chief Financial Officer Carolyn Block
Executive Director Sarah A. Patterson, CAE
Finance Director Claudia Reyes
Director of Events Nancy Macklin
Director of Membership, Sales and EngagementKandis Dwyer
CORPORATE SPONSORS
PLATINUM
58 59
GOLD SILVER
60 61
62 63
Advertiser Page Booth #Brother Paving & Concrete 30 803/805
Greenlink IncorporatedInside
front cover802
Fence & Deck Corporation 1 316
OPS Security Group 61 626
Orndorff & Spaid, Inc. 60 606
Ploutis Contracting Co., Inc. 60 623
Quality Air Services 61 607
PMG Custom Building 48 507
S&K Roofing, Siding and Windows
Back cover
701
Signarama 62 N/A
ADVERTISER INDEX ALL NEW PMA WEBSITE
COMING SOON!PMA-DC.ORG
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