polycom transfer call directly to voicemail

Post on 28-Jul-2015

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Transferring an active call directly to thevoicemail of an extension using aPolycom Phone

Details

This article will guide you on how to transfer an active call directly to the voicemail of an extension using aPolycom Phone.

To do this, follow the steps below.

Step 1:During an active call, press Trans soft key.

Step 2:Press the Blind soft key.

Step 3:Here you can:

Enter the extension or phone number you want to transfer the call.

Step 4:Press the Dir soft key to access the local contact directory, use the navigation keys to access thecontacts, and then press Dial.

Step 5:Press the Callers soft key to access the Received Calls list, use navigation keys to access thecontact and then press Dial.

Step 6:Press Dial to access the Placed Call list, use up and down to access the contact, then press checkbutton

At this point, the call is connected to the number to which you are transferring them.

You have now transferred an active call directly to the voicemail of an extension using a Polycom Phone.

Key Words Polycom, Transfer, IP320, IP321, IP330, IP331, IP335, Hardphone, Polycom, voicemail

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