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WWW.SKYHIGHSPORTS.BIZ
THE RUGBY TOUR SPECIALISTS
INTRODUCING SKY HIGH SPORTS
Sky High Sports is the United Kingdom’s fastest growing and most exciting Sports Specialist Tour Operator. Our commitment to offer
innovative, fresh and bespoke products through a benefit-led, customer focused and honest approach has given us a reputation of
excellence in our field.
We have worked with a number Sports Teams across the world, managing exceptional itineraries throughout the United Kingdom and
Europe. We are immensely proud that a large proportion of our business is developed through repeat bookings and direct referrals.
We are infinitely passionate about offering a thoroughly personal
service from start to finish. From the moment you contact us, until you leave Europe on the flight home, you will have one point of contact
throughout the entire process.
All of our tours have been developed from our own personal and professional experiences, meaning they are all thoroughly
tried and tested.
We insist on action packed itineraries that immerse you in the sporting and cultural lifestyles of your destination.
Prepare to get your hands dirty!
We believe that great sports travel starts with great sports people. It is this sporting passion that goes into everything we do.
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CONTENTS
YOUR TOUR QUOTATION
ACCOMMODATION INFORMATION
YOUR TOUR ITINERARY
INTRODUCTION TO CHESTER
TOUR STASH WITH ZOO SPORT
CLIENT TESTIMONIALS
ESSENTIAL INFORMATION
TERMS & CONDITIONS
WWW.SKYHIGHSPORTS.BIZ
THE RUGBY TOUR SPECIALISTS
WHAT IS INCLUDED IN YOUR TOUR?WHAT IS INCLUDED IN YOUR TOUR?WHAT IS INCLUDED IN YOUR TOUR? Three Days exclusive hire of an executive coach for unlimited legal usage
throughout the tour. Coach fitted with Seatbelts, WC, DVD.
Two nights 2* Hotel Bed & Breakfast Accommodation in Chester. Group
will be accommodated in twin-bedded, private, en-suite rooms.
One Rugby Fixtures against evenly matched opposition inclusive of post
match hospitality
A morning of Outward-bound Activities
Financial Security and Client Protection
Itinerary Planning Service
24-hr Emergency Support from Sky High Sports CCCHESTERHESTERHESTER CCCATHEDRALATHEDRALATHEDRAL
CCCHESTERHESTERHESTER BBBYYY NNNIGHTIGHTIGHT
OPTIONAL EXTRASOPTIONAL EXTRASOPTIONAL EXTRAS Twin & Single Rooms available upon request. Surcharges apply.
Evening Meals and Lunches at suitable restaurants.
Extra Fixtures or Training Sessions during the tour.
Tickets to watch Sale Sharks in the Aviva Premiership
Kit and Teamwear from our partners at Zoo Sport.
Rugby Inclusive Travel Insurance from Endsleigh Insurance.
Situated less that a mile from Chester’s historic city centre, the Dene Hotel is
ideally situated for commuting around the area. The close link with the m53 mo-
torway just a short drive away makes the travel hassle free. During your stay at
the Dene Hotel you will have access to the free Wi-Fi in all the public areas, the
hotel also has free on site parking, All the rooms are en-suite and have tea and
coffee facilities, TV and spacious living area.
YOUR ACOMMODATIONYOUR ACOMMODATIONYOUR ACOMMODATION
TTTHEHEHE DDDENEENEENE HHHOTELOTELOTEL, C, C, CHESTERHESTERHESTER
CCCHESTERHESTERHESTER RRRACESACESACES A SA SA SPOTPOTPOT OOOFFF PPPAINTBALLINGAINTBALLINGAINTBALLING MMMANYANYANY A BA BA BEEREEREER TTTOOO BBBEEE HHHADADAD!!!
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THE RUGBY TOUR SPECIALISTS
YOUR TOUR ITINERARY IN BRIEFYOUR TOUR ITINERARY IN BRIEFYOUR TOUR ITINERARY IN BRIEF
1
2
3
DAY
- Coach Transfer to
Chester At leisure
The Dene Hotel, Chester
-
At leisure TOUR MATCH ONE At Leisure The Dene Hotel,
Chester
Full English Breakfast
Post Match Meal
Outward-bound Activities
Coach Transfer Home
- - Full English Breakfast
MORNING AFTERNOON EVENING ACCOMMODATION MEALS
CCCHESTERHESTERHESTER WWWALLSALLSALLS
A DA DA DAYAYAY AAATTT CCCHESTERHESTERHESTER RRRACESACESACES
YOUR TOUR ITINERARY IN DETAILYOUR TOUR ITINERARY IN DETAILYOUR TOUR ITINERARY IN DETAIL DAY ONE
You will be met at Ponteland Rugby Club this Afternoon by a Sky High
Sports Coach and Driver who will welcome you on board before transfer-
ring you to Chester.
Following arrival and Check-In at your Hotel in Chester, you will have the
evening at leisure to enjoy your surroundings.
DAY TWO
Full English Breakfast
Morning at leisure
Transfer to a local Rugby Club for your Tour Fixture.
TOUR MATCH ONE
Post Match Hospitality & Food
Return to Chester
Evening at leisure
DAY THREE
Full English Breakfast
A morning of Outward-bound Activities
Morning at leisure in Chester
Pack your bags & Check-Out of the Hotel
Transfer home at the end of the tour.
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THE RUGBY TOUR SPECIALISTS
CCCHESTERHESTERHESTER FFFACTSACTSACTS & F& F& FIGURESIGURESIGURES
Situated on the border with Wales, the ancient Roman City of Chester is one of England’s most beautiful cities. Steeped in mystery and tradition, the tudor clad houses, the narrow streets and the Riv-er Dee all make Chester an excellent youth tour destination for your team. Located a quick drive from both Liver-pool and Manchester, Chester is a popu-
lar day-trip destination with the residents of the bigger cities. The city walls give the town an intimate and con-cealed atmosphere, which makes it a unique destination in England. Founded by the Romans and named De-va, the city of Chester is home to the world’s oldest racecourse that remains in regular use today. The Roodee Course, is also the only anti-clockwise racecourse in Britain, and the courses’ showpiece is the Chester Cup in May, a traditional warm-up for the season showpiece Epsom Derby. In ancient times, the Roman’s
raced Chariots around the course with hundreds of cheering aficionado’s screaming from the overlooking Chester City Walls. Even today, the ‘Roodee Roar’ is a quintessential characteristic of a day at the Chester Races. At night, the city bustles. There are
many pleasant bars and excellent restaurants on offer during the evening. The town enjoys a relaxed and party at-mosphere that continues long into the night for both the young and old. Your accommodation has been specifically chosen with your group in mind. The Hotel is located just outside the city centre which gives the group leaders the option to let the youth group enjoy the city cen-tre when appropriate. The hotel is situated in the beautiful Cestrian coun-tryside, and the leisure facilities at the venue will be an ideal chill-axing time filler on your tour.
For Rugby, Chester is superbly located. North Wales, Cheshire and Lancashire is the home to scores of rugby clubs offer-ing great youth, senior, vet’s and wom-en’s rugby. The city itself hosts a strong Rugby Club as well as a thriving Univer-sity Rugby Club.
POPULATION 90,925
FOUNDED
AD79
FAMOUS FOR The Roodee Racecourse, The River
Dee, The Eastgate Clock, Chester Zoo, Michael Owen, Beth Tweddle, Ben
Foden, Daniel Craig,
DID YOU KNOW? Chester was founded as a "castrum" or Roman fort with the name Deva
Victrix in the year 79 by the Roman Legio II Adiutrix during the
reign of theEmperor Vespasian.
Chester Racecourse is Britain’s oldest sporting venue with the first race oc-
curring in 1539?
Under a Tudor law it is supposedly illegal for Welshmen to enter Chester
after nightfall – and legal to shoot them with a bow and arrow within the
city walls there after midnight?
Chester’s Rows are unique not only in Britain but anywhere in the world?
The covered walkways on four of the main streets of the city allow create double-decker shopping there, and have done so according to records
since at least the 13th century.
INTRODUCING: INTRODUCING: INTRODUCING: CHESTERCHESTERCHESTER
DESTINATION FLAGDESTINATION FLAGDESTINATION FLAG
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THE RUGBY TOUR SPECIALISTS
CLIENT TESTIMONIALSCLIENT TESTIMONIALSCLIENT TESTIMONIALS
LOOK THE PART WITH: LOOK THE PART WITH: LOOK THE PART WITH: ZOO SPORTZOO SPORTZOO SPORT
The information and service before leaving on tour was very good, Richie our tour
rep was very helpful. We also had serious drama with the ferries. This was not the
tour companies fault and they handled the situation excellently! A hilarious expe-
rience.
JOSEPH GAYNOR, SHEFFIELD MEDICS RFC, COLOGNE TOUR 2013
With Sky High Sports managing our rugby tour, all we had to focus on was having a
good time. A brilliant no-hassle service, provided at a very competitive price.
Thank you for all your help.
ADAM PERRIN, OLD RUTS RFC, CARDIFF TOUR 2013
SSSHEFFIELDHEFFIELDHEFFIELD MMMEDICSEDICSEDICS RFCRFCRFC
OOOLDLDLD RRRUTSUTSUTS RFCRFCRFC
Zoo Sport is an upcoming and exciting sports apparel company that is quick be-coming one of the most instantly recognisable Rugby brands in the UK. Zoo Sport is the result of 20 years collective experience in the Sports Teamwear in-dustry by a dynamic team of innovative designers and sports experts. The Zoo Sport team consists of active sports players with playing experience at the highest professional level. Like us here at Sky High Sports, they understand sport, play sport and work in sport. We are delighted to exclusively provide you with a range of tour clothing of the highest quality and most striking of designs. As part of your tour package we can include a range of both on and off-field apparel that is specifically designed for your team, with your logo, sponsors and nicknames all embroidered. The design possibilities are endless, hence the infinity influenced logo of Zoo Sport. Delivery can be arranged to your address ahead of the tour, or we can give it to
you in person following your arrival. To request a brochure, please contact the
team at Sky High Sports or visit www.zoo-sport.co.uk
WWW.SKYHIGHSPORTS.BIZ
THE RUGBY TOUR SPECIALISTS
SKY HIGH SPORTS: SKY HIGH SPORTS: SKY HIGH SPORTS: ESSENTIAL INFORMATIONESSENTIAL INFORMATIONESSENTIAL INFORMATION Let Sky High Sports take the strain and hassle out of organising your sports tour – we will help you construct a tour that is specific to your requirements and tailored to your group. Once you are happy with your tour we will require a deposit of £50 per person within 28 days. To help spread the cost the final balance can then be split over two equal payments. The first will be due 42 days following the deposit, with the final payment due no later than 42 days prior to the tour. Once we have your deposit you will receive paperwork to complete. This includes:
A detailed booking form specifying all inclusions in the tour package. After reading through our Terms & Conditions, completing and returning the booking form will form a contract between you and Sky High Sports.
A spread-sheet that requests the necessary passenger information such as name, date of birth, pass-port information and existing medical conditions.
A questionnaire that will enable us to arrange the ideal level, number and type of Sporting Fixtures for your team while on tour.
Between the time of booking and departure day, your dedicated tour manager at Sky High Sports will maintain a regular contact to ensure we have the correct information from you, and that you are aware of the development of the tour. Where appropriate, face-to-face meetings will be preferable to achieve this. Then, six weeks ahead of the tour, a full and confirmed itinerary including the key contacts, an hour-by-hour schedule and a detailed guide will be sent to you. At this stage however, subtle changes may be made to the itinerary.
HOW WE WORK Whilst many of our customer’s plan their trips up to 2 years before they travel, generally scheduled airlines will on-ly release their flight seats and prices 11 months in advance. To give you an indicative price we base our quotes on current fares live at the time of your enquiry.
TAXES & SURCHARGES Taxes on flights can comprise airport tax, departure tax and government taxes as well as fuel surcharges. Our quote will always include taxes but these can fluctuate dependent on a number of factors including rates of ex-change and the cost of oil. The final cost of taxes and surcharges will only be guaranteed once full payment has been received and tickets issued.
SECURING YOUR AIRLINE SEATS As soon as seats are on sale we will hold a provisional booking for your group advising you about a deadline date for the names of all passengers. At this stage we will require a deposit of £50.00 per person so we can guarantee the fare you pay. At this stage, the only price change may be the taxes and surcharges and you should budget for this.
PASSENGER NAMES All passenger names are always required by a specific date. We will let you know that date well in advance, so that tickets can be issued. Unfortunately, unless we have the names of all passengers travelling the airline will not issue tickets. Please remember that all names should match Passport details. No exceptions apply and boarding will be denied at check-in if tickets and passports do not match.
BAGGAGE
Passenger baggage is always included in our quotation. If required, we can also include 40KG of extra luggage (in two separate bags of 20kg each) for necessary team kit and equipment. For groups of more than 80 people, 80kg (in four separate bags of 20kg each) can be provided. Please note that our air inclusive tours are bonded under Travel Bureau’s ATOL License Number 5322 see www.caa.co.uk for more information. This means in the unlikely event that the company ceases trading your money is completely safe and should you be abroad you will be repatriated to the UK at no additional cost
WWW.SKYHIGHSPORTS.BIZ
THE RUGBY TOUR SPECIALISTS
Here at Sky High Sports Limited (Sky High Sports), we aim to make all your group travel arrangements as simple and hassle-free as possible. We don’t like confusing small print either so take your time to read through these simple terms and condi-tions before you make your booking with us. All of our tours comply fully with government travel regulations and EC pack-age travel directives. In these terms and conditions “you” and “your” refers to anyone named on the booking form. “We” or “Our” refers to Sky High Sports Limited.
Booking & Deposits If you wish to accept a tour from Sky High Sports then contact your tour manager as soon as possible. We will then send you a booking form with these Terms and Conditions to be com-pleted, signed and returned as early as possible. The booking form should be returned to Sky High Sports together with the deposit as stated on the invoice. The quote price takes into account a minimum number of people travelling, please be aware that surcharges may be applied in cases of under-occupancy. Please be aware that until a booking is received and payment has cleared Sky High Sports cannot make any reservations for your tour unless specified in writing by a member of staff. If there is an error in the booking form or a confirmation document you must inform us immediately as it may not be possible to make changes later on. Once a book-ing form and deposit has been received, your tour manager will check final availability of your tour. If price or availability has changed since your original quote and your deposit and booking form have not been received before the valid date specified on your quote, a new quote will be issued.
Your Contract Once you have signed and returned the booking form, you (the tour organiser) and your group enter into a contract with Sky High so please check that you have the authority to act on behalf of the touring party. In signing the booking form, you are accepting these terms and conditions yourself, and on behalf of persons using the services of Sky High Sports so make sure that all involved understand these Terms and Con-ditions and have up to date information on the tour package booked by you. Please ensure that all information on the booking form is com-plete and accurate, Sky High Sports cannot be held responsi-ble for inaccurate booking information. Any changes to your tour within four weeks of the departure date must be made in writing to the Sky High office and cannot be guaranteed.
Payment With your final quote Sky High will inform you of payment dates for deposits and final payments. Total payment is nor-mally due no later than eight weeks before tour departure, however if the tour is booked at short notice then Sky High Sports will inform you in writing of your payment terms once agreed. If payment is not received on time, a member of the Sky High team will get in contact with you, the tour organiser to resolve the issue and avoid cancellation. If payment is still
not received in reasonable time up to 6 weeks before the tour we reserve the right to cancel your tour as a last resort. If pay-ing for a ticketed event such as a football match, theme park or theatre show, tickets will need to be paid for upfront and are not refundable. Payment can be made by cheque (made payable to Sky High Sports) Bank transfer or Cash.
Insurance For your own protection, Sky High Sports recommends that all clients are fully insured for every tour. If you have arranged your own insurance please send policy details to Sky High. Travel insurance is for your own protection so please ensure that your policy is up to date and will cover your sporting ac-tivity. Travel insurance is especially important if you are book-ing your own flights as part of your tour as we cannot refund any tours due to flight delays or cancellations. Please send us confirmation of your insurance for all passengers once you have booked your tour.
Financial Security Sky High Sports complies with all government travel regula-tions and EC Package travel directives. In accordance with “The Package Travel, Package Tours Regulations 1992” all passengers booking with Sky High are fully Insured for the initial deposit and subsequently the balance of all monies paid to us, including repatriation if required, arising from the can-cellation or curtailment of your travel arrangements due to the insolvency of Sky High Sports. A certificate detailing this cover will be given to each and every passenger as evidence of cover. Please ensure that you have been given the appro-priate certificate(s) at the time of booking. This insurance has been arranged by Towergate Chapman Stevens through IGI Insurance Company Limited. All flight bookings included in the package price of a sports tour with Sky High Sports are ATOL protected. Sky High Sports is a retail agent for ATOL Holders the Windgrove Ltd (The Travel Bureau) (ATOL 5322). ATOL Protection extends primarily to customers who book and pay in the United King-dom. Visit www.atol.org.uk for more information. If you book flights yourself you may not be ATOL protected and may need extra protection so contact us for more information on your tour flights.
Sports fixtures and tournaments Sky High Sports arranges matches through a network of con-tacts and international match and tournament agents. Every effort will be made to match the standard of your team with the standard of your opposition but this cannot be guaran-teed. Sky High Sports cannot be held liable for the cancella-tion of matches due to circumstances outside of our control including weather conditions, league commitments or any other factor. As a matter of league policy, please contact the necessary sporting bodies before touring to ensure that your fixtures are approved. Please ensure that you and your team respect local rules and regulations and are prompt for all
OUR TERMS & CONDITIONSOUR TERMS & CONDITIONSOUR TERMS & CONDITIONS
WWW.SKYHIGHSPORTS.BIZ
THE RUGBY TOUR SPECIALISTS
OUR TERMS & CONDITIONSOUR TERMS & CONDITIONSOUR TERMS & CONDITIONS Here at Sky High Sports Limited (Sky High Sports), we aim to make all
your group travel arrangements as simple and hassle-free as possi-
ble. We don’t like confusing small print either so take your time to
read through these simple terms and conditions before you make
your booking with us. All of our tours comply fully with government
travel regulations and EC package travel directives. In these terms
and conditions “you” and “your” refers to anyone named on the
booking form. “We” or “Our” refers to Sky High Sports Limited.
Booking & Deposits
If you wish to accept a tour from Sky High Sports then contact your
tour manager as soon as possible. We will then send you a booking
form with these Terms and Conditions to be completed, signed and
returned as early as possible. The booking form should be returned
to Sky High Sports together with the deposit as stated on the in-
voice. The quote price takes into account a minimum number of peo-
ple travelling, please be aware that surcharges may be applied in
cases of under-occupancy. Please be aware that until a booking is
received and payment has cleared Sky High Sports cannot make any
reservations for your tour unless specified in writing by a member of
staff. If there is an error in the booking form or a confirmation docu-
ment you must inform us immediately as it may not be possible to
make changes later on. Once a booking form and deposit has been
received, your tour manager will check final availability of your tour.
If price or availability has changed since your original quote and your
deposit and booking form have not been received before the valid
date specified on your quote, a new quote will be issued.
Your Contract
Once you have signed and returned the booking form, you (the tour
organiser) and your group enter into a contract with Sky High so
please
check
that
you
have
the
au-
thority to act on behalf of the touring party. In signing the booking
form, you are accepting these terms and conditions yourself, and on
behalf of persons using the services of Sky High Sports so make sure
that all involved understand these Terms and Conditions and have up
to date information on the tour package booked by you.
Please ensure that all information on the booking form is complete
and accurate, Sky High Sports cannot be held responsible for inaccu-
rate booking information. Any changes to your tour within four
weeks of the departure date must be made in writing to the Sky High
Sports head office and cannot be guaranteed.
Payment
With your final quote Sky High will inform you of payment dates for
deposits and final payments. Total payment is normally due no later
than eight weeks before tour departure, however if the tour is
booked at short notice then Sky High Sports will inform you in writ-
ing of your payment terms once agreed. If payment is not received
on time, a member of the Sky High team will get in contact with you,
the tour organiser to resolve the issue and avoid cancellation. If pay-
ment is still not received in reasonable time up to 6 weeks before the
tour we reserve the right to cancel your tour as a last resort. If paying
for a ticketed event such as a football match, theme park or theatre
show, tickets will need to be paid for upfront and are not refundable.
Payment can be made by cheque (made payable to Sky High Sports)
Bank transfer or Cash.
Insurance
It is advisable to take out your travel insurance at the time of book-
ing your trip as cover will commence for pre-departure cancellation
from the policy issue date. This will, therefore, provide cover should
you have to cancel your trip for an insured reason such as illness or
serious accident. We strongly recommend that you and all members
of your party are adequately insured, protecting against unforeseen
circumstances that could otherwise spoil your tour. Cover should
include category one and two sports and activity cover, emergency
medical expenses, personal accident and repatriation. In addition, we
strongly recommend that you include baggage, personal liability and
cancellation cover.
We are working with Endsleigh Insurance Services Limited to offer
you a range of excellent single and multi-trip policies. These include:
Personal Accident cover
Repatriation cover
Baggage cover
Personal Liability cover
Overseas legal expenses
Cancellation or curtailment charge cover
These policies also cover over 160 Standard, Category One, Category
Two, Standard Winter, Category One Winter & Category Two Winter
Sports and Activities as standard. These include Cricket, Netball,
Football, Hockey and Rugby as well as a host of activities including
White Water Rafting, Skiing, Paintballing & Bungee Jumping which
represent an example of what can be included in a Sky High Sports
tour package.
This is only a summary of the cover provided. The policy document
can be read in full on Endsleigh’s website, which can be accessed by
following the link below.
To receive a quote and to book your travel insurance online please
go to www.endsleigh.co.uk/SkyHighSports or call our dedicated
team at Endsleigh on 0800 028 0063. Please let them know you are
travelling with Sky High Sports when you call them for a quote.
Sky High Sports includes this insurance in some tour packages as
standard. Please consult the ‘What’s Included’ section of your tour
information pack for details, or contact Sky High Sports directly.
Financial Security
Sky High Sports complies with all government travel regulations and
EC Package travel directives. In accordance with “The Package Trav-
el, Package Tours Regulations 1992” all passengers booking with Sky
High are fully Insured for the initial deposit and subsequently the
balance of all monies paid to us, including repatriation if required,
arising from the cancellation or curtailment of your travel arrange-
ments due to the insolvency of Sky High Sports. A certificate detail-
Period before departure % of tour payable
From booking 1st Deposit
Under 28 days 50%
Under 14 days 100%
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