poppy - care management matters · 2018. 6. 28. · safety checks (fire, medication, hr, premises)...

Jonathan Cunningham

© STORM Consultancy 2017

Northern Ireland 1995

Poppy

Rosebank Care Home

Birkdale Park Nursing Home

CQC Compliance Audits & Workshops

Felix supersonic freefall Mission

Felix supersonic freefall Mission

Let’s live until we die!

Who’s for a chocolate milkshake?

January 2018

© STORM Consultancy 2017

❑Consent for care

❑DoLs & mental capacity

❑Audits and Actions

❑Safety checks (Fire, Medication, HR, Premises)

❑Accident investigation - Do it!

❑Actively listen to your clients

❑Data protection/confidentiality

❑Complaints encourage and close the loop

❑Know your notifications

❑Keep yourself up-to-date ‘Ignorance no defence’

The Big 10…

© STORM Consultancy 2017

Inspector’s Paperwork and Checklist

Jonathan Cunningham

Search on Facebook

Fabulous sharing

Care partners – twinned care homes – sharing best practice

Aughton Southport

Sharing Audits

Care plan ideas Activity ideas

Conduct mutual compliance inspections

Film

Upload

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Enjoy!

Springfield’s Innovative use of IT

Live events streamed Live time into bedbound residents rooms.

Nurse Call System -Interrogated every 24 hours to ensure response times are under 5 mins!

Enhancing & Enriching Lives and Improving Care Quality

Staff Monthly Coffee

Moment

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Monthly Dashboard

Critical Compliance

Search on Facebook

Fabulous sharing

Make people feel good about themselves

Jonathan Cunningham