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C L A R I D E N Singapore | Sydney | Melbourne | Dubai | Hong Kong |
London | New York | San Francisco | Toronto | Auckland
POWERFUL BUSINESS WRITING FOR MANAGERIAL IMPACT AND INFLUENCE
February 22 - 23
SINGAPOREGrand Hyatt Hotel, Singapore
2017
CLARIDEN GLOBAL MANAGEMENT LEADERSHIP INSTITUTE
CLARIDEN CREDENTIALS AND ENGAGEMENT
Clariden Global is the pre-eminent and infl uential global business leadership institution. Today, we host
more than 200 global executive education and major conference events around the world. We have partnered
with professional organizations such as the Association of Chartered Certifi ed Accounts (ACCA) and thought
leaders from prestigious universities such as Harvard University John F. Kennedy School of Government,
Wharton School of the University of Pennsylvania and Stanford University.
Clear, Concise and Compelling
Business Writing that Works
The Clariden Experience
Why Clariden Global Executive Education?
Powerful Business Writing for Managerial Impact and Infl uence
5 Program Introduction
6 Faculty Director
7 Program Overview
8 Program Outline
Concurrent program: Moving from Operational Manager to Strategic
Manager and Leader
10 Program Introduction
11 Faculty Director
12 Program Overview
13 Program Outline
Participating Companies
Testimonials
In-house Custom Executive Programs
Contact Us
Registration
4
5
10
15
16
17
18
CONTENTS
3
19
To maximize both your enjoyment and professional development, Clariden Global holds its executive
programs at fi ve star hotels, some of which include:
Shangri-La Hotel, SingaporeSingapore
Conrad London St JamesLondon, United Kingdom
InterContinental Melbourne The RialtoMelbourne, Australia
Grand Hyatt: Union Square San Francisco HotelSan Francisco, United States
Amidst lush gardens, this 3-wing luxury hotel is 6
km from the iconic Marina Bay Sands resort and
9 km from Sentosa.
Across the street from St. James’s Park tube
station, this sophisticated hotel is 10 minutes’
walk from Buckingham Palace and 2 miles from
the Victoria and Albert Museum.
Set in a grand 1891 building, this upscale chain
hotel is 3 blocks from the Yarra River, and an
8-minute walk from the SEA LIFE Melbourne
Aquarium.
Less than a block from Union Square, this stylish
high-rise hotel is an 11-minute walk from the
Moscone Center and 1.9 miles from Pier 39.
Contact Stefanie Lim, Program Director at +65 6899 5030 | stefanie@claridenglobal.org
Terms & Conditions: Clariden Global PTE Ltd reserves the right to change the
venue of the program due to reasons beyond their control.
THE CLARIDEN EXPERIENCEENJOY LEARNING WITH THE
FIRST-CLASS, WELL-ROUNDED EXPERIENCE
3
WHY CLARIDEN GLOBAL EXECUTIVE EDUCATION?
5,000+Companies
15+Countries
10,000+Participants
50+Industries
GLOBAL ENGAGEMENT Clariden Global is the pre-eminent and infl uential global business leadership institution. Today, we host
more than 200 Global Executive Education and major conference events across 15 countries and 17 cities,
including Singapore, London, Hong Kong, Sydney, Melbourne, Perth, New Zealand, San Francisco, Toronto,
Johannesburg, Shanghai, Beijing, Kuala Lumpur, Dubai, Toronto, The Netherlands, New York and Zurich.
INTERNATIONALLY DIVERSE, SENIOR-LEVEL PARTICIPANTSClariden Global Executive Education programs have attracted participants from more than 5,000 global
MNCs, regional corporations, and FORTUNE 500 companies, from more than 40 countries. All applications
are reviewed based on professional achievement and organizational responsibility. Designed for individuals
at all levels, from top executives to emerging leaders, each intensive program is crafted to equip leaders
with essential capabilities to improve corporate performance and position their organizations to thrive.
THOUGHT LEADERSHIPTo provide strategic insights and relevant world-class executive education to global organizations, Clariden
Global engages the best thought leaders and leading authorities from around the world. These include
professors and faculty leaders from Harvard University, Stanford University, University of Pennsylvania
Wharton, London Business School and other premium institutions to deliver transformational knowledge.
Contact Stefanie Lim, Program Director at +65 6899 5030 | stefanie@claridenglobal.org 4
Contact Stefanie Lim, Program Director at +65 6899 5030 | stefanie@claridenglobal.org 5
PROGRAM ESSENCE
This 2-day intensive executive program aims to help you to acquire the tools and techniques to express your ideas
clearly and convincingly to win people over.
You will discover how to apply effective business writing principles to produce concise and concrete business communication materials that persuade and convince. You will learn the writing techniques that seize and keepthe attention of your readers by using sharp and direct phrases.
You will also be able to grasp proven techniques to push past writer’s block and organize messages for maximum impact to convey each point clearly and maintain strong engagement with your audience. At the end of the
program, you will acquire a framework to write strategically to earn credibility and produce well-crafted communication that is effective and impactful.
DATES22 - 23 February 2017
LOCATIONGrand Hyatt Hotel, Singapore
TUITION FEESEarly Bird 1 (Register & pay by 26 December 2016): S$2,595
Early Bird 2 (Register & pay by 23 January 2017): S$2,795
Regular Tuition Fees: S$2,895
Group discount of 10% for 2nd participant from the same organization. For limited time only by 23 January
2017, registration for 3 participants, the 4th participant will receive a complimentary seat (one discount
scheme will apply).
PROGRAM ADVISORStefanie LimEmail: stefanie@claridenglobal.org
Phone: +65 6899 5030
PROGRAM INFORMATION
Note: GST is applicable only to participants from Singapore registered companies. Check your eligibility for
40% Cash Back at IRAS website.
FACULTY DIRECTOR
PROGRAM BPOWERFUL BUSINESS WRITING FOR
MANAGERIAL IMPACT AND INFLUENCE
• Past Chair of the Scottish Board of the Chartered Management Institute and sits on local
Board of Directors of several charitable bodies
• Fellow of Chartered Institute of Management (FCMI)
• Fellow of the Institute of Training and Occupational Learning (FITOL)
• Fellow of the Royal Society of Arts, Manufactures & Commerce (FRSA)
Jeff Lockhart
Contact Stefanie Lim, Program Director at +65 6899 5030 | stefanie@claridenglobal.org 6
• Acquire practical fundamentals to craft and write impactful business documents that convince and infl uence
• Learn how to structure your writing to convey each point clearly to your target audience, capture attention and
engage your readers
• Gain the tools to push past writer’s block and strike the right tone to develop compelling business communication
• Identify key elements of good writing that enhance readability to achieve clarity and coherence
• Grasp the framework to organize clear and structured messages that communicate actionable insights
This course is designed primarily for Senior Executives, Managers and Supervisors whose role includes an
element of strategic or operational planning as well as KPI responsibilities. More specifi cally, it is aimed at those
at corporate level, having responsibility for developing or coordinating the overall strategies of the organization; as
well as Business Unit and Departmental management who are involved in developing their strategies and business
plans within a clearly articulated corporate context.
KEY BENEFITS
WHO WILL ATTEND THIS PROGRAM
FACULTY DIRECTOR
PROGRAM BPOWERFUL BUSINESS WRITING FOR
MANAGERIAL IMPACT AND INFLUENCE
Jeff is an international speaker, trainer and business consultant, specializing in Leadership, Finance, and Commercial
Management. In a business career of over thirty years, he has taken up senior level positions in a range of large
multi-national organizations and gained a reputation for delivering signifi cant improvements in organizational and
team performance. He was also the past Chair of the Scottish Board of the Chartered Management Institute and sits
on local Board of Directors of several charitable bodies.
Jeff has worked with a large number of blue chip companies in multiple countries – UK, Central Europe, Middle
East, Malaysia, USA, Russia, Australasia and North America – working with clients to improve the knowledge, skills
and abilities of staff across each business and ultimately improve profi tability.
Jeff Lockhart
Contact Stefanie Lim, Program Director at +65 6899 5030 | stefanie@claridenglobal.org 7
Do you know you have only 36 seconds to convince with your
business writing?
In this 2-day comprehensive executive program, you will be
introduced to useful tools and techniques used to express your
ideas clearly and convincingly to win people over. You will fi nd
out how to identify key elements of good writing that enhance
readability to achieve clarity and coherence. You will discover how
to apply effective business writing principles to produce concise and concrete business communication materials that persuadeand convince. You will learn the writing techniques that seizeand keep the attention of your readers by using sharp and directphrases.
You will also be able to grasp proven techniques to push past
writer’s block and organize messages for maximum impact to convey each point clearly and maintain strong engagement withyour audience.
At the end of the program, you will acquire a framework towrite strategically to earn credibility and produce well-craftedcommunication that is effective and impactful.
OVERVIEW
PROGRAM OVERVIEWPOWERFUL BUSINESS WRITING FOR
MANAGERIAL IMPACT AND INFLUENCE
MORNING
Writing Reports that Address Business Problems
• Recognizing the business impact
o Defi ning the criteria for a quality business document
o Identifying the business impact of the problem
o Demonstrating the value of confronting the situation
• Recommending solutions
o Conducting effective research
o Applying decision-making criteria
o Tying your recommendation to the organization’s mission
Contact Stefanie Lim, Program Director at +65 6899 5030 | stefanie@claridenglobal.org 8
PROGRAM OUTLINEPOWERFUL BUSINESS WRITING FOR
MANAGERIAL IMPACT AND INFLUENCE
MORNING
Supporting Business Objectives
• The benefi ts to the writer
o Enhancing your professional image
o Improving career choice
• The business writing process
o Breaking writing down into a clear process
o Scheduling tasks for completion
Planning for Your Audience
• Adapting to audience needs
o Contextualizing your writing
o Eliminating barriers between you and your readers
• Leveraging different communication styles
o Deciphering clues to style preferences
o Responding and relating well to your readers
AFTERNOON
Structuring Your Documents
• Identifying the macro structure of business documents
o Handling the business document paradox
o Classifying different types of business documents
• Developing the micro structure template
o Recognizing key topics
o Structuring raw material
o Organizing information to highlight gaps
DAY 1
DAY 2
08:30 - 18:00 / 22 February 2017
08:30 - 18:00 / 23 February 2017
Contact Stefanie Lim, Program Director at +65 6899 5030 | stefanie@claridenglobal.org 9
Highlighting Benefi ts to Your Readers
• Facilitating your readers’ understanding
o Managing paragraphs using topic sentences
o Incorporating your readers’ words
o Avoiding synonyms
• Ordering your information
o Writing effective headings
o Reducing inferential load
o Structuring sentences to signal benefi ts
AFTERNOON
Writing to persuade your readers
• Honing your writing to improve persuasiveness
• Tying your writing to the decision-making process
• Making credible claims
• Avoiding oversimplifi cation
• Infl uencing your audience to value your ideas
• Creating an effective Executive Summary
Presenting information
• Improving bulleted lists by showing words in tables
• Highlighting alternatives to aid rapid decision-making
• Prioritizing business solutions
• Countering opposition
PROGRAM OUTLINEPOWERFUL BUSINESS WRITING FOR
MANAGERIAL IMPACT AND INFLUENCE
Contact Stefanie Lim, Program Director at +65 6899 5030 | stefanie@claridenglobal.org 10
FACULTY DIRECTOR
PROGRAM ESSENCE
• Past Chair of the Scottish Board of the Chartered Management Institute and sits on local
Board of Directors of several charitable bodies
• Fellow of Chartered Institute of Management (FCMI)
• Fellow of the Institute of Training and Occupational Learning (FITOL)
• Fellow of the Royal Society of Arts, Manufactures & Commerce (FRSA)
Jeff Lockhart
Moving from Operational Manager to Strategic Manager and Leader is a comprehensive 2-day executive program
designed to help you advance from operational manager to strategic leader. Led by Jeff Lockhart, Fellow of
UK Chartered Institute of Management (FCMI), you will be guided on understanding the framework and key components of well orchestrated strategy planning and execution and how you can play a pivotal role to shapeand achieve your organization’s strategic vision.
You will discover how you can energize your management skills to catalyze your organization’s strategy development and execution. You will also learn the secrets to successful strategic planning and execution
by leveraging on your role as champion, synthesizer, facilitator and implementer to influence and engage
key stakeholders to build stronger relationships. At the end of the 2-day program, you will gain an enduring foundation and disciplined structure to think strategically to integrate your organizational strategic planning
and deployment with day to day operational endeavors.
DATES20 - 21 February 2017
LOCATIONGrand Hyatt Hotel, Singapore
TUITION FEESEarly Bird 1 (Register & pay by 26 December 2016): S$2,595
Early Bird 2 (Register & pay by 23 January 2017): S$2,795
Regular Tuition Fees: S$2,895
Group discount of 10% for 2nd participant from the same organization. For limited time only by 23 January
2017, registration for 3 participants, the 4th participant will receive a complimentary seat (one discount
scheme will apply).
Note: GST is applicable only to participants from Singapore registered companies. Check your eligibility for
40% Cash Back at IRAS website.
PROGRAM ADVISORStefanie LimEmail: stefanie@claridenglobal.org
Phone: +65 6899 5030
PROGRAM INFORMATION
YOU MAY BE INTERESTED INPROGRAM A
MOVING FROM OPERATIONAL MANAGER TO STRATEGIC MANAGER AND LEADER
Contact Stefanie Lim, Program Director at +65 6899 5030 | stefanie@claridenglobal.org 11
• Develop strategic management skills to redefi ne your role and increase your strategic value to champion successful strategies and lead organizational changes
• Acquire the key framework and elements of well orchestrated strategy management and execution
• Learn the secrets of achieving successful advancement from operational manager to strategic leaders
• Gain enduring framework to balance operational deliverables against the organization’s strategies
• Conduct persuasive conversations to engage and infl uence key stakeholders to accelerate strategy development
and execution
This program is designed for but not limited to mid to senior level Operational and Business Managers who want
or plan to move into a strategic role and be equipped with strategic skills in their current roles to help their
organizations grow.
KEY BENEFITS
WHO WILL ATTEND THIS PROGRAM
Jeff is an international speaker, trainer and business consultant, specializing in Leadership, Finance, and Commercial
Management. In a business career of over thirty years, he has taken up senior level positions in a range of large
multi-national organizations and gained a reputation for delivering signifi cant improvements in organizational and
team performance. He was also the past Chair of the Scottish Board of the Chartered Management Institute and sits
on local Board of Directors of several charitable bodies.
Jeff has worked with a large number of blue chip companies in multiple countries – UK, Central Europe, Middle
East, Malaysia, USA, Russia, Australasia and North America – working with clients to improve the knowledge, skills
and abilities of staff across each business and ultimately improve profi tability.
FACULTY DIRECTOR
PROGRAM AMOVING FROM OPERATIONAL MANAGER
TO STRATEGIC MANAGER AND LEADER
Jeff Lockhart
Contact Stefanie Lim, Program Director at +65 6899 5030 | stefanie@claridenglobal.org 12
Do you know how you can step up to carve out a meaningful strategic
role to create winning strategy and lead your team to deliver it?
In this comprehensive 2-day executive program, you will discover
how you can advance from an operational manager to a strategic
leader. Led by Jeff Lockhart, Fellow of UK Chartered Institute of
Management (FCMI), you will be guided on understanding the framework and key components of well orchestrated strategyplanning and execution and how you can play a pivotal role to shape and achieve your organization’s strategic vision.
You will discover how you can energize your management skills to catalyze your organization’s strategy development andexecution. You will also learn the secrets to successful strategic
planning and execution by leveraging on your role as champion,
synthesizer, facilitator and implementer to infl uence and engage
key stakeholders to build stronger relationships. You will also gain
enduring framework to balance operational deliverables againstthe organization’s strategies.
At the end of the 2-day program, you will gain an enduring foundation and disciplined structure to think strategically to
integrate your organizational strategic planning and deployment
with day to day operational endeavors. You will also walk away
with the ability to conduct persuasive conversations to engage andinfl uence key stakeholders to accelerate strategy development
and execution.
OVERVIEW
PROGRAM OVERVIEWMOVING FROM OPERATIONAL MANAGER
TO STRATEGIC MANAGER AND LEADER
MORNING
Developing and Balancing Your Operational and Strategic Management Skills
• Establish a Working Defi nition of Operational Management
• Explore the Key Attributes of Today’s Strategic Thinkers
• Find the Balance Between These Core Competencies
• Refl ect on Your Current Use of Operational Management and Strategic Leadership in Your Own Work Setting
Creating a Strategic Frame of Reference
• Understand the Key Components of a Strategic Frame of Reference
• Defi ne Key Outputs at Each Level
• Develop a Strategic Leader’s Approach for Your Own Work Environment
AFTERNOON
Understanding Your Current Operational Mission: Your Team, Your Customers and Your Competitors
• Clarify the Purpose of Your Work Group in the Context of Your Organization
• Draft a Mission Statement Defi ning the Operational Reality of Your Work Group
• Create a SWOT Analysis to Help You Understand Your Team, Your Customers and Your Competitors
MORNING
Developing a Strategic Vision: Moving from “What Is” to “What If”
• Assess Customers’ Needs, Wants and Expectations
• Determine Optimal Approaches for Developing Customer Data and Input
• Learn to Use an Importance/Performance Matrix to Set Priorities for Your Work Group
• Understand the Power of Vision
• Create a Linkage Between the Organizational Vision and Your Work Group’s Mission
Making Your Vision a Reality: Infl uencing Key Stakeholders
• Develop Persuasive Skills to Sell Your Strategic Ideas
• Explore a Range of Options for Infl uencing Others
• Assess Your Ability to Encourage Innovation
• Learn How to Conduct 5 Key Conversations to Encourage Innovation in Your Group
DAY 1
DAY 2
Contact Stefanie Lim, Program Director at +65 6899 5030 | stefanie@claridenglobal.org 13
08:30 - 18:00 / 20 February 2017
08:30 - 18:00 / 21 February 2017
PROGRAM OUTLINEMOVING FROM OPERATIONAL MANAGER
TO STRATEGIC MANAGER AND LEADER
Contact Stefanie Lim, Program Director at +65 6899 5030 | stefanie@claridenglobal.org 14
AFTERNOON
Your Personal Plan: Developing and Selling Your Vision of the Future
• Create a Strategic Frame of Reference for Your Department, Work Unit or Team
• Prepare to Communicate Strategically
• Identify and Practice the Key Conversations You Intend to Have upon Your Return to Work
• Develop a Personal Plan of Action
• Awarding certifi cates
PROGRAM OUTLINEMOVING FROM OPERATIONAL MANAGER
TO STRATEGIC MANAGER AND LEADER
PARTICIPATING COMPANIESMore than 5,000 companies have participated in our programs
ADVERTISING, INTERNET, MEDIA,PUBLISHINGBBC Worldwide
CNN
eBay
MediaCorp
Saatchi & Saatchi
Singapore Press Holdings
The Financial Times
The Hoffman Agency
The Walt Disney Company
Thomson Reuters
CONGLOMERATEFraser & Neave
General Electric
General Motors
Mitsubishi
Monsanto
Siemens AG
Sodexo
FINANCIAL SERVICES, INSURANCEBank of America Merrill Lynch
AIA
Allianz Global Investors
American Express
Aviva
AXA
Barclays Bank
Citibank
DBS Bank
Deutsche Bank
HSBC
JP Morgan Chase Bank
Manulife
MasterCard
Maybank
Mizuho Bank
OCBC Bank
PayPal
Prudential
Rabobank
Standard Chartered Bank
Suncorp
Swiss Reinsurance
TD Securities
Visa
Westpac
Zurich Insurance
FOOD, BEVERAGECoca-Cola Beverages
Danone
Ferrero
Heineken
McDonald
PepsiCo
Contact Stefanie Lim, Program Director at +65 6899 5030 | stefanie@claridenglobal.org 15
GOVERNMENT, NONPROFITAustralian Securities and Investments
Commission
Central Provident Fund Board
Changi Airport Group
Economic Development Board
GIC
NSW Treasury
Serco
Temasek Group
HEALTHCARE, PHARMACEUTICALSAbbott Laboratories
Eu Yan Sang
Glaxosmithkline
Hoffmann-La Roche
Johnson & Johnson
Merck
Pfi zer
Sanofi
HOSPITALITYCapitaLand
Far East Organization
Frasers Hospitality
Hilton Worldwide
Marriott Hotels
Pan Pacifi c Hotels Group
Shangri-La Hotels & Resorts
MANUFACTURING (CONSUMER)British American Tobacco
Estee Lauder
Fonterra Brands
Heineken
Kimberly-Clark
Kraft Foods
Lego
Mars Foods
Nestlé
Procter & Gamble
Unilever
MANUFACTURING (INDUSTRIAL)Airbus
Corning Optical Communications
Daimler
Harley Davidson
Intel Semiconductor
Rolls-Royce
Volvo Group
Wearnes Automotive
OIL & GAS, NATURAL RESOURCESCaltex
Chevron
ConocoPhillips
ExxonMobil
Maersk
Petronas
Santos
Saudi Arabian Oil
Schlumberger
Shell
PROFESSIONAL SERVICESAECOM
Aon Hewitt
Ernst & Young
PricewaterhouseCoopers
RETAIL, TRADEAdidas
Cargill
DFS
Harvey Norman
Hennes & Mauritz
IKEA
L’Oreal
Marks and Spencer
NTUC Fairprice
Tesco
TECHNOLOGY, ELECTRONICS3M
Apple
Canon
Dell
Hewlett Packard
Intel Technology
Lenovo
Micron Technology
Microsoft
Oracle
SAP
Sony Electronics
TE Connectivity
TELECOMMUNICATIONSEricsson
Nokia
Olive Communications
Singtel
Starhub
Tata Communications
Telstra
Verizon
Vodafone
TRANSPORTATIONAuckland Transport
Cathay Pacifi c Airways
Dubai Air Navigation Services
New Zealand Transport Agency
Fiji Airways
Metro Trains Melbourne
NSW Trains
SBS Transit
Contact Stefanie Lim, Program Director at +65 6899 5030 | stefanie@claridenglobal.org 16
FACULTY DIRECTOR
JEFF LOCKHART’S TESTIMONIALS
This was an
excellent session.
Very informative
and a very
knowledgeable
presenter. Really
good and would
like to see what
other courses are
available.
Jeff is happy to
share his years
of experience to
develop people
and organizations
so that they can
deliver to their
potential.Commercial and
Finance Offi cer, TDSi2
“
“ ““
PROGRAM ADVISORStefanie LimEmail: stefanie@claridenglobal.org
Phone: +65 6899 5030
Jeff is an international speaker, trainer and business consultant, specializing in Leadership,
Finance, and Commercial Management. In a business career of over thirty years, he has taken up
senior level positions in a range of large multi-national organizations and gained a reputation for
delivering signifi cant improvements in organizational and team performance.
CONTACT US
Contact Stefanie Lim, Program Director at +65 6899 5030 | stefanie@claridenglobal.org 17
IN-HOUSE
CUSTOM
EXECUTIVE
PROGRAMS
Clariden Global delivers custom learning programs for organizations all around the world. Whatever your business
challenges are, we create focused learning experience that enables your organization to achieve success. Through
partnerships with the most renowned thought leaders, industry experts and professors from around the world,
these in-house custom executive programs will equip you with essential skills and capabilities to develop and
implement strategies more effectively at your organization.
Engage with our thought leader today:
Director
St Andrews Management Centre
Jeff Lockhart
CONTACT US
Contact Stefanie Lim, Program Director at +65 6899 5030 | stefanie@claridenglobal.org 18
We encourage you to learn more about Clariden Global Executive Education custom and open-enrollment programs.
Our staff will be happy to answer your questions and help you determine the programs work best for you and your
organization.
ENQUIRY FOR THIS PROGRAMStefanie LimEmail: stefanie@claridenglobal.org
Phone: +65 6899 5030
SINGAPOREEmail: clientservice@claridenglobal.com
Phone: +65 6899 5030
Fax: +65 6567 4328
Address: Clariden Global Pte Ltd 3 International
Business Park #04-29, Nordic European
Centre Singapore 609927
LONDONEmail: clientservice@claridenglobal.com
Phone: +44 (0) 20 7129 1222
Fax: +44 (0) 84 3218 0413
Address: 1 King Street London,
EC2V 8AU United Kingdom
AUSTRALIAEmail: clientservice@claridenglobal.com
Phone: +61 3 9909 7310
Fax: +61 3 9909 7788
Address: Clariden Global Pty Ltd
530 Little Collins Street, Level 1
Melbourne VIC 3000, Australia
CUSTOMIZED PROGRAMSStefanie LimEmail: stefanie@claridenglobal.org
Phone: +65 6899 5030
REGISTRATION & PAYMENT MATTERSEmail: admissions@claridenglobal.com
Phone: +65 6899 5030
REGISTRATION
Program B (22 - 23 February)Powerful Business Writing for Managerial
Impact and Infl uenceS$2,595 S$2,795 S$2,895
Program A (20 - 21 February)Moving from Operational Manager to
Strategic Manager and LeaderS$2,595 S$2,795 S$2,895
PROGRAM FEES
C L A R I D E N
Program
1st Early Bird Fee(If payment &
registrations are received by 26 Dec 2016)
2nd Early Bird Fee(If payment &
registrations are received by 23 Jan 2017)
Regular Fee Per Participant
Grand Hyatt Hotel, Singapore
20 - 23 February 2017
10 Scotts Road
Singapore, Republic of Singapore, 228211
+65 6738 1234
https://singapore.grand.hyatt.com/en/hotel/home.html
Email: admissions@claridenglobal.com
Fax: +65 6567 4328
Call: +65 6899 5030
Website: www.claridenglobal.com
By Cheque/ Bank Draft
By Telegraphic Transfer
By Credit Card
Group discount of 10% for the 2nd participant from the same organization.
For limited time only by 23 January 2017 register 3 participants and the 4th
participant will receive a complimentary seat.
*One discount scheme applies.
An invoice and registration confi rmation will be sent within 7 days, please
contact us if you have not heard from us within 7 days. Payment details will
be sent together with the invoice based on your preferred payment method.
ALL PAYMENTS MUST BE RECEIVED IN ADVANCE OF THE EVENT.
Accommodation is not included in the program fee but you will be entitled
to use our corporate rate for your accommodation. Information will be sent
along with your registration confi rmation.
Once we have received your booking, the place(s) are confi rmed. No refunds
will be made for any cancellations, however, program credits of equivalent
value only applicable for Clariden Global events will be provided. Credits
can only be redeemed for 1 program and is valid for only one (1) year from
date of issue.
Substitution with a qualifi ed candidate is allowed by providing at least 5
working days of advance notice to Clariden Global. One time substitution
is allowed with no charges. Subsequent substitutions will be charged 10%
admin fee.
PLEASE NOTE: Clariden Global International Limited reserves the right to
change the content and timing of the programme, the speakers and the date
and venue due to reasons beyond their control. If in the unlikely event that
the course is cancelled, Clariden Global PTE Ltd will refund the full amount
and disclaim any further liability.
PRIVATE DISCLOSURE STATEMENT: Any information provided by you in
relation to this event is being collected by Clariden Global PTE Ltd and will
be held in the strictest confi dence. It will be added to our database for the
primary purpose of providing you with information about future events and
services.FEE RECEIVED REFERENCE L7051.2/AL/ST
4 WAYS TO REGISTER 3 PAYMENT METHODS
VENUE AND ACCOMMODATION INFORMATION
CANCELLATIONS AND SUBSTITUTIONS*All cancellations must be received in written form.
GROUP DISCOUNTS
FOR OFFICIAL USE
Booking Contact (Approving Manager) Mr/Mrs/Ms:___________________
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Organization:_______________________________________________
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____________________________________Postal Code:____________
I would like to receive more information on hotel accommodation
using Clariden Global coporate rate.
Please register the following participant for this seminar.
(Please tick to select your seminar(s). You may tick more than one.)
1st Participant Name (Mr/Mrs/Ms):_________________________________
Job Title:___________________ Department:__________________________
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2nd Participant Name (Mr/Mrs/Ms):_________________________________
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Seminar(s): Program A Program B□ □
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