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OURA – Operation and Use Risk Assessments
Owen Yorath, Health, Safety & Security Director Resort Theme Parks & Merlin Magic Making, Merlin Entertainments
24th September 2018
Magic and Risk
Magic and Risk
• Why we did it?
• What is it?
• How we did it?
• Key learnings? i.e. what went well and what did not.
• Next Steps
Today
Why We Did it?
First such event at Alton Towers in its 35-years, >85 million visitors, >1 billion rides
Why We Did it?
Number of Lifecycle Stages
Number of Attractions & ProjectsNumber of Ride Types
Number of Assessment Days
Number of People Formally Interviewed
Number of Ride Manufacturers & Inspection Bodies
3 7 12
3243+3 118
Why We Did it?
Design & build it right
Hand it over right
Operate & maintain it right
Lead, support & monitor it right
RideSafety
What is it?
What is it?
How we did it?Why do
we do it?
When will it take place?
What inputs do we need?
What do we need
to do?
How long will it take?
Who will carry it
out?
Who is responsible
for it?
What will it
produce?
How will we use
the outputs?
Key Learnings
“We should do this for everything.”
Participant in pilot of new risk assessment approach
• Collaborate in designing, piloting and implementing changes / improvements
• Having the right people, not just Technical and HS teams.
• Better when external suppliers embrace the process
• Top-level commitment and involvement
• Stage rollout and from the start of projects and as part of natural business cycles
• Empower people to take ownership, process and methodology has extended beyond new rides
Thank you!Owen Yorath, Merlin Entertainments
24th September
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