programmableweb-api conf-sf 2014

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Programmable Web Conference - Concur Platform Overview & Developer Opportunity

TRANSCRIPT

1

Grow Your Business with the Concur Platform Mithun Dhar

Mithun.dhar@concur.com

Director, Evangelism

$1.2 Trillion dollar ‘Apportunity’

2/3

Corporate Customer

4

Mobile and travel apps

Changing attitudes & choice

New regulatory requirements

More efficient supply chain

Apps that deliver a richer experience

The Evolving World of T&E

Define Booking PreFlight Terminal In Transit Destination PreFlight Return

Return Transit

Expense Report

Traveler Pain Points…

Research Data

Your App Your App Your App Your App Your App

‘Apportunity’

6

Plan & book travel

Manage Trip

Fileexpense reports

Review, approve and audit

Reimburse employee andcorporate card

Report andanalyze

Concur’s solution …

More than $55 Billion in spend

43 Million Transactions in 194 Countries

100K+ Expense Transactions

1-100K Expense Transactions

No presence

33,334,940

1,318,793

696,541

1,723,112

967,725

731,844

570,680198,462

311,586

228,423

372,862

368,386

296,806

301,643

217,423

165,554

178,102

185,118 (Hong Kong)

113,524

124,510126,706

118,254

9

Over a 1,000,000 users log into Concur

Users book over 120,000 trips

We archive 170,000,000+ records

Users submit 300,000 expense reports

Metrics for a Busy Day

We send about $ 52M+ to banks daily

Business Traveler

• Demographics• 59% Male• 38 Y/O• 71% College

Educated• Destination

• 89% domestic• Travel Method

• 2/3 by Plane

12

Wouldn’t It Be Cool to…

Access the data of 20,000 Companies and 25M Travelers

Build unique solutions

Get new Lead referrals

Delight your Customers

Target the business traveler & the company

14

Corporate Customers

Improve Operational Efficiencies and Productivity

Plan, Manage, and Experience

The Perfect Trip

Business Travelers

User Mobile Apps Enterprise Apps Supplier Integrations TMC Integrations Data Insights

App CenterData Aggregation

& CleansingAPIsPersonalization Services

TMC Technology

Development & ALM Services, AppCert, Updates

Concur Platform

Achieving the T&E Cloud Vision Together

Expense Risk ManagementInsight TripItTravel Booking Invoice

Concur Products

Concur Platform

Corporate Customers

Improve Operational Efficiencies and Productivity

15

Builddeveloper.concur.com

Enterprise and Consumer Apps

Apps For Me

Apps for people to make travel better and make expense reports go away!

Apps for My Company

Tools that help across travel, IT, compliance, finance, sales, and more!

1/3 of all US Travel

Concur App Center

Discover

Acquire

Connect

Better TogetherConcur users of the Trover App receive a notification ~12 hours before departure.

Non-app users receive this notification via email.

We’ve got your number. Great New York finds for your upcoming trip

23

Go to Market

Field Enablement

Platform Marketing Platform Partner Alliance Management

App Center

TripLink Direct –Supplier Launch Coordination

Partner MarketingCampaigns & Collateral

24

Investing in Partnerships

Design Sessions

Development Support

Sandbox Environment

Developer Portal

Co-Marketing Campaigns

Alliance Management

PR support

Field Enablement

25

Next Steps…

Learn about the platform at developer.concur.com Collaborate on a compelling use case Send an email to evangelism@concur.com

Mithun Dhar – Mithun.dhar@concur.com Let’s delight our customers together

Platform Partnership Program

26

@APICon2014…

• Hackathon tonight – Build and win prizes

Get Started: http://bit.ly/ConcurAPIConSF

• Walk in consultation and/or brainstorm ideas for Hackathon | 5:00 – 5:55 pm

• @concur API – Talk to us…

ItineraryExpenseInvoiceOther

APPLICATIONS

CUSTOMERS

20K

TRAVELERS

25M

Grow Your Business with Concur

28

Demo – Itinerary API

Chris Ismael, Sr. Evangelist – ConcurChris.ismael@concur.com

30

Concur App Center

33

Field Enablement

App of the Week Demo

30-min overview from the experts

Fridays: 6pm GMT/12pm ET/ 9am PT

Recordings in SFDC

Additional Resources

App Center Chatter Group, Platform Portal

App Center ListingsApp Center Tab (Localized Content)

Concur.com/AppCenter (English Only)

Slide LibraryClient Facing: Value

Prop & Case Studies Internal: Need to

Know & Talk Track

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