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Most Willing to try Connected Car Payments

Will Security Concerns Impact Smart Payments Potential?

Smart payments are on the rise and consumers now have the option of making payments via

a mobile device, household appliance or even their car dashboard. Our infographic shows

which country is leading the way in adopting smart payments, who has the most security

conscious consumers and does convenience matter?*

PAY

57% of those surveyed agreed that if they owned a connected car they would be willing to make a payment for the likes of fuel or parking via the dashboard

P

Men were more enthusiastic with 61% agreeing compared to 53% of women

Consumers in the US were most likely to purchase a car with payment capabilities

61% 53%

56%

US

40%

UK

49%

AUS

Household Devices Stable

Age was a governing factor as the older generation were much warier

48%58%

37%

61%

20%

16 to 24* year olds

25 to 34 year olds

35 to 44 year olds

45 to 54 year olds

55 to 64 year olds

Convenience is King!

Voice Assistants Popular

Consumer Security Concerns Evident

34%36%

13%

25%

5%

16 to 24* year olds

25 to 34 year olds

35 to 44 year olds

45 to 54 year olds

55 to 64 year olds

66%75%

56%

80%

43%

16 to 24* year olds

25 to 34 year olds

35 to 44 year olds

45 to 54 year olds

55 to 64 year olds

US AUS UK

26% of respondents that own a voice assistant said they had used it to make a payment with the USA leading the way

More men than women have made payments with a voice assistant

Security is an issue globally, 74% confirmed that security concerns would stop them from making a payment via a voice assistant. This was evident in all countries with the Australians most concerned

Men and women showed equal concern with females coming out slightly higher

Those aged 25 to 44 reported the highest numbers of people making payments

with a voice assistant

30% 25% 23%

18%32%

71%

US

73%

UK

76%

AUS

71% 76%

66% agreed that they are always looking to use the fastest or most convenient payment option available as long as it is secure, with Americans being most motivated by this

AND

64% said that making payments via wi-fi enabled devices has made their life easier, this was most prevalent with everyone aged 24 and under

UK

61%

AUS

67%

US

70%

*Footnote - The lowest age group surveyed in the US was 18-24, compared to 16-24 in the UK and Australia.

*TNS commissioned an independent KANTAR TNS Internet Omnibus Survey in January 2019 which covered 3,118 adults across the UK, US and Australia

One Connection - A World of Opportunities

45% confirmed that if they owned a wi-fi fridge they would make a payment for groceries via thefridge’s touchscreen or compatible app

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