purpose-driven innovation - it conference...purpose-driven innovation alan quartz palmer consulting...

Purpose-Driven Innovation

Alan QuartzPalmer Consulting Group

Steve StankiewiczClark Construction Group

Paul JacobLendLease

Building Long-Term RelationshipsPalmercg.com

People▪ Organizational Change

Management ▪ Organizational Strategy

Process▪ Business Consulting▪ Process Review▪ Functionality Gap

Assessment▪ Dashboard development

Technology▪ System Integrations▪ DBA/Managed Services▪ Admin Services▪ IT & Cyber Security

Assessments

Enhancing every aspect of your business.

THE WAY OUR INDUSTRYHAS BEEN TAUGHT TO

DELIVER AND MANAGECAPITAL PROJECTS IS IDEAL…

FOR A WORLD THAT NOLONGER EXISTS

“Collaboration is, or should be, a hallmark of the construction industry itself: the industry’s future success will rely heavily on effective collaboration among all stakeholders.”

“Shaping the Future of ConstructionA Breakthrough in Mindset and Technology”

- World Economic Forum, The Boston Consulting Group

Digital Collaboration and Mobility identified as one of Five “Big Ideas” that will shape the future of construction and capital projects. “Imagining Construction's Digital Future””

- McKinsey & Company

Business Ideas

Single Company Capacity

The Growing

Industry

Value Gap

$100’s BIde

as

Time

Industry Platform

Vendor

Visual Development Environment - No/Low-Code

“OLD WORLD”COLLABORATION

Owners

Architects

Engineers

GC’s

CM’s

REIT’s

Manufacturers

SubsProgramManagers

What If There Were

A Network?

Every member could:

• Own their own data and project record

• Manage their own unique internal

business processes

• Integrate with their core systems, such

as accounting

• Enter data once and share it with any

other network participant

COLLABORATION IN THE NETWORK

• National General Contractor

• Founded in 1906

• Bethesda MD (HQ), Tampa, Houston, San Diego, Irvine, San Francisco, Seattle, Chicago

• 11th on 2018 ENR Top 400 Contractors

Agenda

• Brief recap of Clark PM Systems

• Why we selected Kahua

• Benefits realized

As of 2015…

• Constructware standard PM System (15 years)

• $37B work completed in cloud

• Constructware acquired/no future development

• COTS solutions?

Architect Engineers

Vendors

Subcontractors

Owner

Why Kahua?

• Proven Team

• Differentiators:• Architecture/Data Ownership

approach

Traditional PM System

All parties enter data into GC’s system

General Contractor

General Contractor

Traditional PM System

What happens at project completion?

General Contractor

Kahua “Hub-to-Hub” Architecture

• All parties own their own system & data

General Contractor

Kahua “Hub-to-Hub” Architecture

• All parties own their own system & data• Documents and Tasks shared through Kahua

Kahua “Hub-to-Hub” Architecture

• At project completion, each party gets copies of shared dataSecurity/Massaging/Workflow/File Mgmt

Companies/ Contact

Reporting SearchImport/ Export

User Accounts

Design Review

Safety Inspections

Document Mgmt. Suite

RFI’sSubmittals

Clark Submittals Extension

Clark RFI’s Extension

PLA

TFO

RM

AP

PLI

CA

TIO

NS

EXTE

NSI

ON

S

• Development Platform

• Benefits:• Solve Data-Ownership, Dual Entry

• Quickly adapt to unique project needs

• More efficiently develop/deploy one-off apps

Submittals/RFI Workflows 1.0

Architect(Primary)

Engineers/Consultants(Secondaries)

• GC/Architect/Engineers Roles• Primary/Secondary Review Periods• Auto-calculated Due Dates• All dates auto-captured • Auto-send to Secondaries • Secondaries notified of other Secondaries• Secondaries can see other Secondaries• Secondaries can ADD Secondaries• CC/Notifications on Submit/Respond• Attachments in all emails• Primary controls response visibility• Official Response Lock• GC Accept/Reject Response• Semi-Auto distribution of Response• …20% fewer clicks than Constructware!

X

Submittals/RFI Workflows 2.0 – “Owner Workflow”

Owner’sRepresentative

(Optional)

Engineers/Consultants(Secondaries)

Architect(Primary)

• New “Owner” Role (optional)• Respond or send to Architect• Autosend to Arch (optional)• Owner releases response

3 Projects in first year required the “Owner Workflow”!

X

Submittals/RFI Workflows 3.0 – “Multi Primaries”• Multiple Primaries supported• All Notified on Submit• Secondary responses to all• Any Primary can respond

(completes tasks for others)

Owner’sRepresentative

(Optional)

Engineers/Consultants(Secondaries)

Architect(Primary)

Platform enabled adapting to evolving requirements.

Owner’sRepresentative

(Optional)

Engineers/Consultants(Secondaries)

Architect(s)(Primaries)

Architect(Primary)

From this…

…to this.

Chase Arena Change Order Workflow

• Batch Send RFP’s• Online entry/submission of proposals• Real-time status updates & reporting• RFP Reviews to Trade Managers (coming)

Kahua Site-to-Site – Data Ownership for all.

Lendlease

"Companies must start justifying their worth to society, with greater emphasis placed on environmental and social impact rather than straight economics.“

Dick Dusseldorp, Founder of Lendlease

1973

Trends

Challenges

• Industry is ripe for change

• Global and regional differences

• Ecosystem is disparate

• Data ownership vs efficiency

• Collaboration vs competitive advantage

• Pockets of innovation vs industry change

• Investment

InnovationChange that Adds Value

How do we dramatically change the way we do business…

…and bring the industry along

Lendlease US Focus

• Search for a solution that allows for continuous innovation• Making the software work for us

• Best practice vs conforming

• Broader team efficiencies

Purpose-Driven Innovation

Competitive AdvantageConform and Adapt• Platform• Rapid App Development

Supply Chain Efficiency• Network–based collaboration

Questions?