putting courage into our conversations

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WEBINAR PURPOSE AND AGENDA

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WEBINAR PURPOSE AND AGENDA

PURPOSEThis webinar aims to enable you to have courageous conversations with confidence and skill

AGENDA• What is a courageous conversation?

• Why is it important to have courageous conversations?

• What makes a courageous conversation difficult?

• Share a 5 step model for having courageous conversations

• Summary

• Questions

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WHY IS IT IMPORTANT?

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WHY IS IT IMPORTANT?

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WHY IS IT IMPORTANT?

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THE BUSINESS CASE

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WHY IS IT IMPORTANT?

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THE BUSINESS CASE

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THE BUSINESS CASE

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THE BUSINESS CASE

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THE BUSINESS CASE

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THE BUSINESS CASE

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INSIGHTS FROM RESEARCH

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INSIGHTS FROM RESEARCH

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INSIGHTS FROM RESEARCH

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INSIGHTS FROM RESEARCH

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WHAT DOES THE RESEARCH SAY?

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WHAT DOES THE RESEARCH SAY?

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WHAT DOES THE RESEARCH SAY?

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IT’S DIFFICULT, BUT WHY?

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IT’S DIFFICULT, BUT WHY?

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IT’S DIFFICULT, BUT WHY?

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IT’S DIFFICULT, BUT WHY?

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IT’S DIFFICULT, BUT WHY?

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IT’S DIFFICULT, BUT WHY?

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IT’S DIFFICULT, BUT WHY?

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IT’S DIFFICULT, BUT WHY?

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THOMAS-KILMANN CONFLICT STYLES

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ACCOMMODATING

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AVOIDING

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COLLABORATING

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COMPETING

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COMPROMISING

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COLLABORATION IS KEY!

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OVERVIEW: THE 5-STAGE MODEL

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STATE

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BRAIN

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BRAIN

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BRAIN

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BRAIN

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BRAIN

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BRAIN

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BRAIN

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BRAIN

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SAFE

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SPACE

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SURFACE

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SHARE

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SUMMARY: THE 5-STAGE MODEL

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SUMMARY

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• What a courageous conversation is

• What makes it a difficult conversation

• Why it’s important to have these conversations

• A 5-step framework for preparing for and conducting a courageous conversation

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YOUR QUESTIONS AND COMMENTS

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