q m for m q
Post on 09-Feb-2016
31 Views
Preview:
DESCRIPTION
TRANSCRIPT
Titelfoto auf dem Titelmaster einfügen
Deutscher Wetterdienst
Introduction of new Instrumentationas a Quality Management Process
K. Klapheck, S. Waas, German Meteorological Service Hamburg
QM for MQ
Deutscher Wetterdienst
TECO-2008 – 27.11. – 29.11.2008 Introduction of new Instrumentation as a Quality Management Process / K.-H. Klapheck (DWD)
Introduction
Presentation of a process
1st example
Process for the introduction of instrumentation
2nd example
Process for software-/hardware-update
Final remarks
Deutscher Wetterdienst
TECO-2008 – 27.11. – 29.11.2008 Introduction of new Instrumentation as a Quality Management Process / K.-H. Klapheck (DWD)
Quality Management (QM) :
a tool to assure
- availability
- reliability
- timeliness of products
Deutscher Wetterdienst
TECO-2008 – 27.11. – 29.11.2008 Introduction of new Instrumentation as a Quality Management Process / K.-H. Klapheck (DWD)
Met. services and manufacturers already use QM
References (examples):Canterford, R.P., Evans, D.K. and Allan, L.C. : Developments in a modern Quality Management System: Quality control, network performance and Metadata Database.TECO-2000, Beijing, 2000.
Pevny, G., Einsiedler, W. and Meir, M. :Quality Management for the Operation of hydro-meteorological Measuring networks.TECO-2002, Bratislava, 2002.
WMO accompanies the adoption of QM
ReferenceWMO: Executive Council Fifty-Fifth Session, Abridged Final report with resolutions,WMO-No. 961, Geneva, 2003.
Deutscher Wetterdienst
TECO-2008 – 27.11. – 29.11.2008 Introduction of new Instrumentation as a Quality Management Process / K.-H. Klapheck (DWD)
In the German Met. Service:
- a certified QM system exists for the whole service
- as a part ‚data collecting‘ is a strategic production process: documented, transparent, auditable
- Reference:Richter, C. and Dibbern, J. :A Quality Management System for the process of collecting meteorological data.TECO-2005, Bucarest 2005.
Processes shown here are subordinated to ‚data collection‘
Deutscher Wetterdienst
TECO-2008 – 27.11. – 29.11.2008 Introduction of new Instrumentation as a Quality Management Process / K.-H. Klapheck (DWD)
Definition of a process: ....set of interrelated activities.....transforms inputs into outputs.... Reference :International Standard Organisation, 2000 :Quality Management Systems - Requirements (ISO 9001),EN ISO 9001:2000. Description of a process:- textual description: goals, customer requirements, influencing quantities,....- graphical description: flow chart- list of joined processes- further applicable documents
Presentation of a process:Flow chart diagram in an excel-sheet -- one line for each action
Deutscher Wetterdienst
TECO-2008 – 27.11. – 29.11.2008 Introduction of new Instrumentation as a Quality Management Process / K.-H. Klapheck (DWD)
Informations from a process description:
- Embedding in superordinated processes
- Flow of work steps
- Input / output documents
- Responsibilities
- Definition of valuation numbers
- Related documents
Deutscher Wetterdienst
TECO-2008 – 27.11. – 29.11.2008 Introduction of new Instrumentation as a Quality Management Process / K.-H. Klapheck (DWD)
Chart mit Überschrift und großem Foto / Abbildung
Deutscher Wetterdienst
TECO-2008 – 27.11. – 29.11.2008 Introduction of new Instrumentation as a Quality Management Process / K.-H. Klapheck (DWD)
Deutscher Wetterdienst
TECO-2008 – 27.11. – 29.11.2008 Introduction of new Instrumentation as a Quality Management Process / K.-H. Klapheck (DWD)
Deutscher Wetterdienst
TECO-2008 – 27.11. – 29.11.2008 Introduction of new Instrumentation as a Quality Management Process / K.-H. Klapheck (DWD)
Deutscher Wetterdienst
TECO-2008 – 27.11. – 29.11.2008 Introduction of new Instrumentation as a Quality Management Process / K.-H. Klapheck (DWD)
2nd example :
new requirements on a running technique in a measurement network cause a
system modification, this causes a software- or hardware-update
How to perform it ? (Avoid data loss in the operating network !! ) See process Hardware-/Software Update
Deutscher Wetterdienst
TECO-2008 – 27.11. – 29.11.2008 Introduction of new Instrumentation as a Quality Management Process / K.-H. Klapheck (DWD)
Deutscher Wetterdienst
TECO-2008 – 27.11. – 29.11.2008 Introduction of new Instrumentation as a Quality Management Process / K.-H. Klapheck (DWD)
Deutscher Wetterdienst
TECO-2008 – 27.11. – 29.11.2008 Introduction of new Instrumentation as a Quality Management Process / K.-H. Klapheck (DWD)
Deutscher Wetterdienst
TECO-2008 – 27.11. – 29.11.2008 Introduction of new Instrumentation as a Quality Management Process / K.-H. Klapheck (DWD)
Final remarks
- QM is ‚living‘:
Processes are modified if necessary
- Resources from different branches of a service needed:
enhanced organization and communication of collaborators
- Positive effect of QM:
Giving more certainty to reach the strived results
top related