qasper biabc regional presentation

USING TECHNOLOGY IN ORGANIZATIONS

QASPER

Helping you provide more value

to your members.

WELCOME

Phones OFF please

Electronic copies of presentation provided

Washrooms

TODAY’S PRESENTATION

BIA 2.0 Challenges Social Media Tools to connect, communicate & engage Streamlining for efficiency

TODAY’S BIA

GOALS Support and promote members Enhance the business climate – retention,

attraction… Address social issues – clean and safe Beautification projects – streetscape… Special events

TODAY’S BIA

Tourism information centre Advertising agency Event planners Complaints department Janitor Security Liaison

CHALLENGES

Currently – How do you… Keep track of membership and contact

information Communicate and engage with your staff, the

board and your members Promote your members and the downtown

area Engage members, board and community

TODAY’S MANAGERS

Time starved Much of the day is reactive –

e-mails, phone calls, member/staff concerns

Taking on multi roles within the organization

Difficult to stay organized and on task

Need better tools/systems to succeed

SOCIAL MEDIA

Social Media in Perspective 77% of active online users read blogs (346 million

globally!) 32.7 hours per week is spent online vs. 16 hours per

week watching TV (average) 10 million people use Twitter each month 150 million people around the world actively use

Facebook (54.5 million per month) 7.7 million people use LinkedIn each month. 1 new

member signs up each second. 100 million videos are watched per day on YouTube Social networks are more popular than Email (Nielsen)

SOCIAL MEDIA

SOCIAL MEDIA

TECHNOLOGY SOLUTIONS

Social Media Tools

Twitter, Facebook, LinkedIn Hootsuite Ping.fm YouTube SlideShare AddThis

SMART SMS

HOOTSUITE Manage multiple Twitter accounts Manage multiple Facebook accounts Track how many people click thru links Pre-schedule your tweets

Visit

http://www.hootsuite.com

SMART SMS - advanced

PING.FM Post to multiple SMS services Pre-schedule your posts via HootSuite to

Ping.fm » multiple SMS services

Visit

http://www.ping.fm

YouTube

Getting StartedProject ideas: get inspired! I've got some great footage. Now what? Edit my video Optimize my video for YouTube Upload my video to YouTube Learn from others in the "How Do I..." forum Find community in the Creator's Corner forum

http://www.youtube.com/t/creators_corner

SHARING IS CARING

SlideShare Presentation sharing tool Increase SEO Upload and share your PowerPoint & Keynote presentations Word & PDF documents Professional videos Add audio to make a webinar

Visit

http://www.slideshare.com

SHARING IS CARING

AddThis Give your supporters the tools to promote you Share your website Share your blog Ability to track

Visit

http://www.addthis.com

STREAMLINING SYSTEMS

Currently…

Multiple lists – updating challenge (new businesses)

Multiple formats – Excel, Outlook, Access…

Multiple purposes – e-mail, mail outs…

Multiple locations – limited access, one computer

STREAMLINING SYSTEMS

Efficiency…

It all starts with contact information ONE contact database – members and contacts

Access to a central system for everyone

ONE system – multiple purposes

QASPER VALUE PROPOSITION

Qasper empowers organizations to better achieve their purpose through an online database enabling them to better connect, communicate and engage.

A SYSTEM TO CONNECT

Empower everyone in the

organization

All your information, secure in

one place

Easy to access

Staff, board members,

volunteers

A SYSTEM TO COMMUNICATE

Internally with your team, the board and your members

Externally with your partners, the community

A SYSTEM TO ENGAGE

Funding sources

Staff, Board and Members

Community

Qasper will…

Promote the organization more effectively Personalize the communication process Build stronger relationships with your members,

funding agencies, staff and volunteers Manage events and projects Maximize member and supporter loyalty and

satisfaction Coordinate everyone’s efforts through central

access and collaboration ... Work smarter through improved time and activity

management

How Qasper does it

Over 20 integrated tools to manage activities, marketing, promotions, events, projects and documents

Centralizing your database – efficient, organized Comprehensive ongoing history of your org Designed for organizations and small & medium-

size business Online system, secure, ready anytime, from

anywhere Very affordable, multi-user or single-price unlimited

user license

Connecting internally…

Internal chat online Document sharing, word processing

and collaboration Online “While you were out” Messaging Group calendaring Activity cloning and escalation Project Manager Online notice board

Communicate externally…

Central list of members and business contacts Email campaign and/or newsletter manager Scheduled notifications Auto phone dialling Drip Marketing Campaigns Built-in RSS feed, Twitter feeds Empower everyone to capture information from

external sources (e.g. social networks, internet search)

Engage

Online membership directory Web lead capture (newsletter sign up, online

contests) Live chat from your website Inbound call center/help desk Web registration (events) Social media tools

CONTACT US

Dalco Technologies Inc

Sean Lyons

Director, Business Development

250-870-9028 ext 2109

sean.lyons@qasper.com

www.qasper.com