quick desk

QuickDESK(Service CRM Software)

QELOCITY TECHNOLOGIES

Introduction

• Are you still using excel to maintain and track your Clients Contracts and Complaints?

• QuickDESK is simple, easy and effective (Desktop or Web Based) application software which helps you to maintain and manage service contracts and complaints.

QuickDESK

www.qelocityindia.com

QuickDESK

• QuickDESK-Service CRM Software helps you to maintain record of Active Contracts, Expired Contracts and Renewable Contracts. It has feature of Complaint management where in complaints can be registered, assigned, closed and reassigned.

QuickDESK

www.qelocityindia.com

QuickDESK QuickDESK

www.qelocityindia.com

Software Features

• Unlimited Companies can be created and maintained

• Desktop/ Web Based version Software

• Customer, Product, Brand, Contract, Complaint

master can be created

• Contract details record can be maintained along with

expired and renewed contract

QuickDESK

www.qelocityindia.com

Software Features

• Attachment option available for attaching unlimited

documents related to Customer

• Images and Photos can be uploaded in the system

• Complaint master has option like add, assign and

close

• Adding comments and status on the complaint

assigned

• Reassigning complaint option available

QuickDESK

www.qelocityindia.com

Software Features

• Complete cycle of complaint can be tracked

• Reports available in Excel format

• Access control and User rights can be defined

• Role based security feature available

• Single User/ Multi User option available

• Data can be imported through Excel into the system

•

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QuickDESK

Contracts Details

• Maintain unlimited Contracts

• Contract Master available

• Renew existing Contract

• Add complaints against an existing Contract

• Excel import option available for data import

• New Contract and Renew Contract Reports available

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QuickDESK

Complaint Details

• Add a new Complaint and assign to an executive

• Add comments option available

• On closure of Complaint, reason is compulsory

• Reassign Complaint available

• Reports related to add, assign and reassign can be

exported

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QuickDESK

Reporting

• Export reports to excel

• Search option available for data filteration

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QuickDESK

Data Import

• Excel Data import option available for importing

Customers

Products

Brands

Contracts

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QuickDESK

Security

• Users can be created

• Roles can be assigned

• User track report available

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QuickDESK

Thank You

www.qelocityindia.com

QuickDESK

For DemoContact:

Qelocity TechnologiesLandline : 022 - 65550577 Mobile : (+91) 9819189777

Email :sales@qelocityindia.com

contact@qelocityindia.comWebsite :

www.qelocityindia.com

www.qelocityindia.com

QuickDESK