quick reference guide field connect user app iphone … · quick reference guide field connect user...
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QuickReferenceGuide
FieldConnectUserAppiPhone- Tier1
www.gcore.com Version1
Ifinneedofassistancecontact:
operations@gcore.com
INCASEOFEMERGENCY:
SOSALERT:
Tosendanemergencyalerttoyouremergencycontacts,sliderighttostartSOSmode.Notethatifyouareinanareawithnoorpoormobilecoverage,theAppwillcontinuetotryandsendanalertevery10seconds.
ToterminatetheSOSactivation,swipeonthegrey‘slidetostopSOSbar’.
MANDOWNALERT:
Youcanuseyourphonetomonitoryourmovementsandtriggeranalerttoyouremergencycontactsifmotionlessfortoolong.
ToterminateaManDownalert,pressthe‘StopManDown’redbutton. GCOREexiststoconnect,protect
andpreparetheglobalcommunityineithertheirprofessionalor
personalpursuits.
NOTES:
1. Datausage- AtypicalFieldConnectmessageisapproximately8Kbytes.Thesizeofamessagecanvaryalittledependingonthetype.Asaruleofthumb,ifyouareintrackingmode,sendingapositionreporteveryhour,for8hoursaday,for20daysamonth,thenyouwillconsumeapproximately1.2Mbytesfromyourdataplaninthatmonth.
2. Mobilenetwork- Ifyouaretravellingsomewherewithoutsufficientmobilephonecoverage,GCOREoffersdiscountedsatellitedevicesforyouruse.PleasecontactGCOREwiththedetailsbelowshouldyouwishtoenquire.
1. DataPlan– InorderforthisApptoworkeffectively,youwillneedtohaveadataplanenabledbeforeyoudeploy.
2. AdditionalFeatures/Updates- Toviewadditionalfeatures,pleasevisittheGCOREKnowledgeBaseandchooseMobileApps-http://gcore-help.globalalerting.com/articles.
GETTINGSTARTED:
WHILSTABROAD:
CHECK-IN:
WhentheCheck-Inbuttonisselected,yourphonewillsendapositionreporttotheFieldConnectserver.GCOREwillhaveaccesstothesereportandbeabletoprovidethisinformationtoyouremergencycontactifrequired.
WHILSTABROAD(CON’T):
1. CheckyourphoneoremailforamessagefromGCORE.
2. ProvidetherequesteddetailstoGCORE.3. YouwillreceiveanemailorSMSwiththelink
todownloadtheApp.4. DownloadtheApp:
TodownloadtheAppleApp,pleasegoto:https://itunes.apple.com/us/app/gcore-field-connect/id1079471758
5. IntheemailorSMSfromGCORE,youwillhavereceivedacodetoaccesstheApp.EnterthecodeoncetheApphasbeendownloadedtogetaccess.
6. OnceyouhaveactivatedyourApp,pleasemakesureyouturnon‘LocationServices’sothatGCOREcanlocateyouintheeventofanemergency.
TRACKING:
Trackingmodesendsanautomaticpositionreport(basedonasetofcriteriaselected)totheFieldConnectserver.GCOREwillhaveaccesstothesereportandbeabletoprovidethisinformationtoyouremergencycontactifrequired.
MAP:
TheMapregistersyourrecentmovements.Youcanuseittocheckorremembertherouteyoutooktoalocation.Themapcanbeusedinroadorsatellitemode,oracombinationofboth,calledHybrid.
LOG:
TheLogfunctionprovidesareportofalltheactionsyouhavetakenwithyourApp.
Thank-youforchoosingGCORE’sFieldConnectApp.Pleasereviewthisguidebeforedepartingandkeepitwithyouonyourtravelsasaquickreference.
MESSAGING:
Messagingallowsyouremergencycontacts(viaGCORE)orGCOREtoinitiateamessagetoyouviathedatanetwork.Onceamessageisreceived,youwillbeabletorespondasyouwouldinSMSformat.
TRAVELADVICEANDALERTS:
Youcanfindadviceandalertsinthe‘More’tab.ThesefeaturesprovideinformationsuchasEntryRequirements,Locallawsandcustoms,Safetyandsecurityineachcountry,aswellasanycurrentalerts.
7. GotoMoreandthenSettingstosetyourpreferences.
MONITORME:
Monitoringmodeprovidesyouwithpeaceofmindincircumstanceswhereyoumightfeelunsafe.Ifyoufailto”check-in”atthedesignatedtime,analertwillberaisedtoyourdelegatedemergencycontacts.
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