r ose p etal florist. presented by: melanie patino rene benjamin michael ramos natalia...
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ROSE PETAL FLORIST
Presented by:Melanie Patino
Rene Benjamin
Michael Ramos
Natalia BetancurSerna
CONTACT INFORMATION
908 El dorado BLVD suite 100Houston, TX 77062
Phone: 281-222-ROSE Fax: 281-222-3456
Email: rpf@yahoo.com Website: www.rosepetal.com
BUSINESS BACKGROUND
We are located in Clear Lake Area
Inventories of the best flowers
Provide flowers for many occasions
Offer special orders – getting off season flowers (restrictions may apply)
Offers personalized deliveries in town
BUSINESS NEEDS
Incorporate database to take away manual filing system
Monitor special orders or requests
Maintain log shipment of flowers inventory
Keep track of customer information
Keep track of sales and customer needs
BUSINESS REQUIREMENTS
Implement Computerized Database :
To keep record of customer information, orders , and deliveries
Electronic filing system to order delivery areas
Smart system to notify an order information – standard text message charges may apply-
VALUE ADDED
Increase efficiency in orders and customer satisfaction
Generate management reports for decision-making process
Ensure security of customer privacy
Make customers happier
Decrease paper usage
ISSUES & CONSTRAINTS
Time spent incorporating the information already in paper
Money and time training people
All expenses generated by developing new system
ENTITIES
Customer
Orders
Product
Invoice
Payments
Areas of services
ENTITIES AND ATTRIBUTES
Customer Orders Product InvoicePayment
sAreas of Services
Customer ID
Order ID Product ID
Invoice ID Payment ID
Area ID
Last Name Order Date Description
Inv. Amount
Amount Paid
City
First Name Quantity Price Date Date Paid
Delivery Cost
Address Occasions Quantity Paid Pymt. Type
City Total Amount
Business Phone
PersonalPhone
LOGICAL DESIGNArea of Service
Requires
Orders RequiresMakes ProductCustomer
Invoice
Makes
Customer Makes
Payments
1
M
M MM1
1
1
11
PHYSICAL DESIGN
Customer (Customer ID, LastName, FirstName, Address, City, BusinessPhone, CellPhone)
Orders (OrderID, Customer ID, AreaID, OrderDate, Occasions, TotalAmount)
Order-detail (OrderID, ProductID, Quantity)
Product (ProductID, Description, Price, Quantity)
Invoice (InvoiceID, OrderID, Amount, DeliveryDate, AmountPaid)
Payments (PaymentID, InvoiceID, AmountPaid, DatePaid, PaymentType)
Area of
Services (AreaID, City, DeliveryCost)
ENTITY RELATIONSHIP
DATABASE TABLES
CUSTOMER FORM
REPORTS
REPORTS
REPORTS
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