reflection extra credit
Post on 16-Feb-2017
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REFLECTION 1Debbie
Glenfield
Negative Account Balance HUH ??? WHAT HAPPENED?
Damage Control FIND ERROR TELL
Take Action APOLOGIZE EXPLAIN & OFFER
SOLUTION
Apologize and Pay up
Reflection 2
LaNiece’s Viewpoint
Broke & Busy Mom
Check Account for Damages
Call Bank and Explain
Arghh! Busy Day Turned Hectic!
PAID TOO MUCH!
Reflection 3Management Concepts
MOTIVATION CONTROL
External Motivation
Internal Motivation
Tactical Control
Continuous Process Improvements
REFLECTION 4Self Evaluation
Self EvaluationIMPULSIVE
Lessons Learned
Take Tactical
Control
Understanding Situation
Improvement
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