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Report of Student Learning & Achievement
Faculty of studies
Department of Business Management, Amity
University Dubai Campus
Academic Year 2014-15
1
Table of Contents
Section TITLE Page no.
Mission of faculty of study
1 Student Learning Assessment 7-12
1.1 Programme Educational Objectives of MBA 3C Programme
1.2 Programme Learning Outcomes of Programme
1.3 Assessment Instruments for Programme Learning Outcomes
Direct Mesures
Indirect Measures
2 Assessment Results
2.1 Summary of Results from Implementing Direct Measures of PLOs
2.2 Summary of Results from Implementing Indirect Measures of PLOs
3 Summary of Achievement of Learning Outcomes & Proposed Course of Action
4 Committees
1 Student Learning Assessment 13-17
1.1 Programme Educational Objectives of MBA EntrepreneurshipProgramme
1.2 Programme Learning Outcomes of Programme n
1.3 Assessment Instruments for Programme Learning Outcomes
Direct Mesures
Indirect Measures
2 Assessment Results
2.1 Summary of Results from Implementing Direct Measures of PLOs
2.2 Summary of Results from Implementing Indirect Measures of PLOs
3 Summary of Achievement of Learning Outcomes & Proposed Course of Action
4 Committees
1 Student Learning Assessment 18-22
1.1 Programme Educational Objectives of MBA Gen and MBA for working
professionals Programme
1.2 Programme Learning Outcomes of Programme n
1.3 Assessment Instruments for Programme Learning Outcomes
Direct Mesures
2
Indirect Measures
2 Assessment Results
2.1 Summary of Results from Implementing Direct Measures of PLOs
2.2 Summary of Results from Implementing Indirect Measures of PLOs
3 Summary of Achievement of Learning Outcomes & Proposed Course of Action
4 Committees
1 Student Learning Assessment 23-27
1.1 Programme Educational Objectives of Hospitality Management Programme
1.2 Programme Learning Outcomes of Programme n
1.3 Assessment Instruments for Programme Learning Outcomes
Direct Mesures
Indirect Measures
2 Assessment Results
2.1 Summary of Results from Implementing Direct Measures of PLOs
2.2 Summary of Results from Implementing Indirect Measures of PLOs
3 Summary of Achievement of Learning Outcomes & Proposed Course of Action
4 Committees
1 Student Learning Assessment 28- 32 1.1 Programme Educational Objectives of Insurance and Banking Programme
1.2 Programme Learning Outcomes of Programme n
1.3 Assessment Instruments for Programme Learning Outcomes
Direct Mesures
Indirect Measures
3
2 Assessment Results
2.1 Summary of Results from Implementing Direct Measures of PLOs
2.2 Summary of Results from Implementing Indirect Measures of PLOs
3 Summary of Achievement of Learning Outcomes & Proposed Course of Action
4 Committees
1 Student Learning Assessment 33- 37
1.1 Programme Educational Objectives of PR & Event Management Programme
1.2 Programme Learning Outcomes of Programme n
1.3 Assessment Instruments for Programme Learning Outcomes
Direct Mesures
Indirect Measures
2 Assessment Results
2.1 Summary of Results from Implementing Direct Measures of PLOs
2.2 Summary of Results from Implementing Indirect Measures of PLOs
3 Summary of Achievement of Learning Outcomes & Proposed Course of Action
4 Committees
1 Student Learning Assessment 38- 43
1.1 Programme Educational Objectives of Real Estate and Urban Infrastructure
Programme
1.2 Programme Learning Outcomes of Programme n
1.3 Assessment Instruments for Programme Learning Outcomes
Direct Mesures
Indirect Measures
2 Assessment Results
4
2.1 Summary of Results from Implementing Direct Measures of PLOs
2.2 Summary of Results from Implementing Indirect Measures of PLOs
3 Summary of Achievement of Learning Outcomes & Proposed Course of Action
4 Committees
1 Student Learning Assessment 44- 48
1.1 Programme Educational Objectives of MBA Tourism Administration Programme
1.2 Programme Learning Outcomes of Programme n
1.3 Assessment Instruments for Programme Learning Outcomes
Direct Mesures
Indirect Measures
2 Assessment Results
2.1 Summary of Results from Implementing Direct Measures of PLOs
2.2 Summary of Results from Implementing Indirect Measures of PLOs
3 Summary of Achievement of Learning Outcomes & Proposed Course of Action
4 Committees
1 Student Learning Assessment 49- 53
1.1 Programme Educational Objectives of MBA Transport and Logistics Programme
1.2 Programme Learning Outcomes of Programme n
1.3 Assessment Instruments for Programme Learning Outcomes
Direct Mesures
Indirect Measures
2 Assessment Results
2.1 Summary of Results from Implementing Direct Measures of PLOs
2.2 Summary of Results from Implementing Indirect Measures of PLOs
5
3 Summary of Achievement of Learning Outcomes & Proposed Course of Action
4 Committees
1 Student Learning Assessment 54- 58
1.1 Programme Educational Objectives of BBA 3 Continent Programme
1.2 Programme Learning Outcomes of Programme n
1.3 Assessment Instruments for Programme Learning Outcomes
Direct Mesures
Indirect Measures
2 Assessment Results
2.1 Summary of Results from Implementing Direct Measures of PLOs
2.2 Summary of Results from Implementing Indirect Measures of PLOs
3 Summary of Achievement of Learning Outcomes & Proposed Course of Action
4 Committees
1 Student Learning Assessment 59- 63
1.1 Programme Educational Objectives of BBA Entrepreneurship Programme
1.2 Programme Learning Outcomes of Programme n
1.3 Assessment Instruments for Programme Learning Outcomes
Direct Mesures
Indirect Measures
2 Assessment Results
2.1 Summary of Results from Implementing Direct Measures of PLOs
2.2 Summary of Results from Implementing Indirect Measures of PLOs
3 Summary of Achievement of Learning Outcomes & Proposed Course of Action
4 Committees
6
1 Student Learning Assessment 64- 68
1.1 Programme Educational Objectives of BBA General Programme
1.2 Programme Learning Outcomes of Programme n
1.3 Assessment Instruments for Programme Learning Outcomes
Direct Mesures
Indirect Measures
2 Assessment Results
2.1 Summary of Results from Implementing Direct Measures of PLOs
2.2 Summary of Results from Implementing Indirect Measures of PLOs
3 Summary of Achievement of Learning Outcomes & Proposed Course of Action
4 Committees
1 Student Learning Assessment 69- 73
1.1 Programme Educational Objectives of BBA Insurance and Banking Programme
1.2 Programme Learning Outcomes of Programme n
1.3 Assessment Instruments for Programme Learning Outcomes
Direct Mesures
Indirect Measures
2 Assessment Results
2.1 Summary of Results from Implementing Direct Measures of PLOs
2.2 Summary of Results from Implementing Indirect Measures of PLOs
3 Summary of Achievement of Learning Outcomes & Proposed Course of Action
4 Committees
7
Faculty of Management Studies
For Academic Year: 2014-15
Mission of the Faculty of Management Studies
“To provide education at all levels in management discipline of modern times and in the futuristic and emerging frontier areas of
management knowledge, learning and research and to develop the overall personality of management students by making them not only
excellent management professionals but also good individuals, with understanding and regards for human values, pride in their heritage
and culture, a sense of right and wrong and yearning for perfection and imbibe attributes of courage of conviction and action.”
Programme 1: MBA-3 CONTINENT
Section I: Student Learning Assessment
1.1 Programme Educational Objectives
1 .Students of the Management Programme will think independently, analytically through the process of research and inquiry
while making effective decisions in global environment
1. Students of the Management Programme will have theoretical knowledge and demonstrate application of management
principles in an international environment
2. The Programme Cultivates in the students the values and attitudes that make them agents of social change
3. Students of the Programme will strategically think when and how to use assertiveness and influential skills
4. Students will be able to demonstrate communication skills that support and enhance managerial effectiveness
5. Students will have the positive perspectives and skills that create productive managerial leaders and business networks
6. Students of the Management Programme will be able to review and critique organizational efforts to act ethically and
responsibly
8
7. Students of the Management Programme will be prepared for continued learning throughout their career and represent
themselves in various professional bodies.
Student Learning Assessment for (MBA3C)
Program Intended Student Learning Outcomes (Program ISLOs)
1. Student shall be able to recognize analyse and describe relevant global issues and create a globally accepted solution to ensure betterment of
all the stakeholders.
2. Student shall be able to define knowledge driven capabilities through extensive research work with a special focus on identification, defining,
investigating and solving latent and manifested problems and develop ability to solve critical business issues, analyse data/information and
interpret results for driving optimum solutions.
3. Student shall be able to use technologies appropriately .Develop capabilities to process information with the help of IT driven analytics for
effective decision making.
4. Student shall be able to develop any apply strategies to recognise problems and finding research driven solutions to address stated and tacit
issues.
5. Student shall be able to compose and practice communicate skills proficiently, in oral, written, presentation, information searching and
listening in the management profession in cross cultural environment.
6. Student shall be able to develop Leadership skills and shall demonstrate excellent interpersonal skills, understanding of group dynamics and
effective Teamwork, including an awareness of personal strengths and limitations.
7. Student shall be able to define, Summarise and interpret different cultures. Define and appraise the global business opportunities offered
across the globe.
8. Student shall be able to recognize and practice ethical responsibilities and defend justice, honesty and integrity in all personal and professional
pursuits
9
9. Student shall be able to identify, plan and organize International Business Practices that contributes to productive outcomes. Demonstrate self
management skills that contribute to employee satisfaction and growth.
10. Student shall be able to develop competency to define, apply and interpret knowledge on one's own through Newspapers/ Business
Magazines/ Library/ Databases/ Internet for knowledge assimilation, creation, dissemination for life-long learning.
Assessment Instruments for ISLO—Direct Measures : Performance Objectives (Targets/Criteria) for Direct Measures:
1. Comprehensive Exam
80% students shall pass the each section of the exam. Note: CE has different sections pertaining to each ISLO.
2. Scoring Rubrics Utilizing a four (4)-point scale rubric with the Intended Student Learning Outcomes, at least 80% of students shall achieve an “Excellent Competency” (i.e. Score of 4) or “Good Competency” (i.e. Score of 3).
Assessment Instruments for ISLOs—Indirect Measures Performance Objectives (Targets/Criteria) for Indirect Measures:
1. Exit Survey Intended Student Learning Outcomes for Program: 1 – 10
At least 80% of students agree or strongly agree on various ISLO and program related questions.
2. Alumni Survey
80% alumni response range between 4-5 on the Likert Scale in the Alumni Survey.
10
Section 2- Assesment Results
Summary of Results from
Implementing Direct Measures of
PLOs Performance Objectives (Targets/Criteria) for Direct Measures:
PLO 1 80% students passed the each section of the exam.
PLO 2 80% of students shall achieve an “Excellent Competency” (i.e. Score of 4) or “Good Competency” (i.e. Score of 3).
PLO 3 80% students paseds the exam.
PLO 4 80% of students shall achieve a score of 2(Satsficatory Competency) - 4. (Excellent Competency).
PLO 5 80% students passed the exam.
PLO 6 80% of students achieved a score of 2(Satsficatory Competency) - 4. (Excellent Competency).
PLO 7 80% of students shall achieve an “Excellent Competency” (i.e. Score of 5) or “Good Competency” (i.e. Score of 4).
PLO 8 This assessment measure is planned for implementation beginning in the 2016-2017 academic year.
PLO 9 Utilizing a four (4)-point scale rubric with the Intended Student Learning Outcomes, at least 80% of students shall achieve an “Excellent Competency” (i.e. Score of 4) or “Good Competency” (i.e. Score of 3).
PLO 10 80% students shall pass the each section of the exam.
11
Section 3- Summary of Achievement of Programme Learning Outcomes:
Intended Programme Learning
Outcomes Learning Assessment Measures
Programme Learning Outcomes
Direct
Measure 1
Direct
Measure 2
Direct
Measure 3
Direct
Measure 4
Indirect
Measure 1
Indirect
Measure 2
Indirect
Measure 3
Indirect
Measure 4
Performa
nce
Target
Was…
Performa
nce
Target
Was…
Performa
nce
Target
Was…
Performa
nce
Target
Was…
Performa
nce
Target
Was…
Performa
nce
Target
Was…
Performa
nce
Target
Was…
Performa
nce
Target
Was…
PLO 1 Met N/A Met N/A
PLO 2 N/A Met Met N/A
PLO 3 Met N/A Met N/A
PLO 4 N/A Met Met N/A
PLO 5 Met N/A Met N/A
PLO 6 N/A Met Met N/A
PLO 7 N/A Met Met N/A
PLO 8 N/A Met Met N/A
PLO 9 N/A N/A Met Met
PLO 10 Met N/A Met N/A
Proposed Courses of Action for Improvement in Learning Outcomes for which Performance Targets Were Not Met:
1. Course of Action 1
2. Course of Action 2
3. Course of Action 3
4. Course of Action 4
12
Section 4- Institution Assessment Committee
S.No Institution Name Head of the Institution Institution Assessment Committee Role
1 Dept. of Business
Management, Amity
University Dubai
Campus
Dr. N Ramachandran Dr. N Ramachandran Chair
Prof A Rajagopalan Member
Dr. Rajneesh Mishra Member
Dr. Vinod Shukla Member
Mr. Raunaq Dubey Member
Programme Outcome Assessment Committee
S.No Institution Name Head of the
Institution
Programme
Title Programme Leaders
Programme Outcome
Assessment Committee Role
1 Dept. of Business
Management,
Amity University
Dubai Campus
Dr. N
Ramachandran
MBA 3C
Dr. Rajneesh Mishra
Dr. Rajneesh Mishra Chair
Mr. A. R. Rajagopalan Member
Mr. Raunaq Dubey Member
Dr. Vinod Shukla Member
Dr. Geetanjali Chandra Member
S.No Institution Name Head of the Institution Institutional Research &
Planning Committee Role
1 Dept. of Business
Management, Amity
University Dubai Campus
Dr. N Ramachandran Ms Priyanka Chandanani Chair
Prof. A Rajagopalan Member
Dr. Rajneesh Mishra Member
Dr Vinod Shukla Member
Dr Anita Mirchandani Member
13
Programme 2: MBA-ENTREPRENEURSHIP
Section I: Student Learning Assessment
Programme Name – MBA Entrepreneurship
1.1 Programme Educational Objectives
PEO 1 Students will know to create, identify, assess, shape, and act on entrepreneurial opportunities through the invention,
development and exploitation of entirely new ideas, products and services in a variety of contexts and organizations
PEO 2 Students will have the research ability to identify entrepreneurial opportunities present in untapped markets and underserved
markets, and those that can be created by applying existing technologies to new fields and new markets
PEO 3 Students will have functional knowledge and multiple functional skills and perspectives to analyse the business challenges
and opportunities
PEO 4 Students will demonstrate an understanding of the characteristics of effective leadership
PEO 5 Students will know to g clearly, and persuasively in spoken, written, and visual form. They will understand the importance of
good communication in the world of business and apply accepted norms and forms in business writing
PEO 6 Students will be able to identify and strategically analyse complex business problems both in local and global environment
PEO 7 Students will be prepared to recognize and respond to ethical questions encountered in creating responsible businesses
Student Learning Assessment for (MBA - ENTREPRENEURSHIP)
Program Intended Student Learning Outcomes (Program ISLOs)
1. Student will able to demonstrate enterprising skills identify and discuss the impact of entrepreneurial business context in economy and society. Analyze
and appraise business plan and its implementation.
2. Student will able to effectively conduct primary research to evaluate a potential market for an entrepreneurial opportunity and articulate business
propositions
14
3. Student will able to retrieve important information from web, to use information in critical and creative thinking for avoiding business threats, Proficiency
in the appropriate use of contemporary technologies.
4. Student will able to identify opportunities from any business context/ problems, develop new ideas and create innovative solutions , critically evaluate
situations and generate propositions; Generate and critically analyze a novel idea through a reasoned decision-making process, Present a critical analysis
of the benefits and risks of developing an idea or a project
5. Student will able to effectively communicate orally and written. Ability to present information in a highly coherent manner across different contexts to
attract VC-Angel investors
6. Student will able to maintain level-headedness in behavior in contrast to arrogance, despite achievement of high performance & Success. Capacity to
interact and collaborate with others effectively, including in teams, in organizations, and in culturally diverse contexts.
7. Student will able to understand different cultures and sustainability. Embrace business opportunities offered across globe and accept different ways of
working.
8. Student will able to understand how their actions can enhance the wellbeing of theirs and will be equipped to make a valuable contribution to society by
practicing code of ethics in building enterprises.
9. Student will able to identify business opportunities and create employment. Promote change and innovation, Initiate innovative solutions. Optimize
available resources in a constraint environment.
10. Student will able to apply the innovative and creative skills to shape their future. Act with integrity, set themselves high standards and have skills that are
essential to their future lives.
Assessment Instruments for ISLO—Direct Measures : Performance Objectives (Targets/Criteria) for Direct Measures:
1. Comprehensive Exam
80% students shall pass the each section of the exam. Note: CE has different sections pertaining to each ISLO.
2. Scoring Rubrics Utilizing a four (4)-point scale rubric with the Intended Student Learning Outcomes, at least 80% of students shall achieve an “Excellent Competency” (i.e. Score of 4) or “Good Competency” (i.e. Score of 3).
Assessment Instruments for ISLOs—Indirect Measures Performance Objectives (Targets/Criteria) for Indirect Measures:
1. Exit Survey At least 80% of students agree or strongly agree on various ISLO and program
15
Intended Student Learning Outcomes for Program: 1 – 10 related questions.
2. Alumni Survey
80% alumni response range between 4-5 on the Likert Scale in the Alumni Survey.
Section 2- Assesment Results
Summary of Results from
Implementing Direct Measures of
PLOs Performance Objectives (Targets/Criteria) for Direct Measures:
PLO 1 80% students passed the each section of the exam.
PLO 2 80% of students shall achieve an “Excellent Competency” (i.e. Score of 4) or “Good Competency” (i.e. Score of 3).
PLO 3 80% students paseds the exam.
PLO 4 80% of students shall achieve a score of 2(Satsficatory Competency) - 4. (Excellent Competency).
PLO 5 80% students passed the exam.
PLO 6 80% of students achieved a score of 2(Satsficatory Competency) - 4. (Excellent Competency).
PLO 7 80% of students shall achieve an “Excellent Competency” (i.e. Score of 5) or “Good Competency” (i.e. Score of 4).
PLO 8 This assessment measure is planned for implementation beginning in the 2016-2017 academic year.
PLO 9 Utilizing a four (4)-point scale rubric with the Intended Student Learning Outcomes, at least 80% of students shall achieve an “Excellent Competency” (i.e. Score of 4) or “Good Competency” (i.e. Score of 3).
PLO 10 80% students shall pass the each section of the exam.
16
Section 3- Summary of Achievement of Programme Learning Outcomes:
Intended Programme Learning
Outcomes Learning Assessment Measures
Programme Learning Outcomes
Direct
Measure 1
Direct
Measure 2
Direct
Measure 3
Direct
Measure 4
Indirect
Measure 1
Indirect
Measure 2
Indirect
Measure 3
Indirect
Measure 4
Performa
nce
Target
Was…
Performa
nce
Target
Was…
Performa
nce
Target
Was…
Performa
nce
Target
Was…
Performa
nce
Target
Was…
Performa
nce
Target
Was…
Performa
nce
Target
Was…
Performa
nce
Target
Was…
PLO 1 Met N/A Met N/A
PLO 2 N/A Met Met N/A
PLO 3 Met N/A Met N/A
PLO 4 N/A Met Met N/A
PLO 5 Met N/A Met N/A
PLO 6 N/A Met Met N/A
PLO 7 N/A Met Met N/A
PLO 8 N/A Met Met N/A
PLO 9 N/A N/A Met Met
PLO 10 Met N/A Met N/A
Proposed Courses of Action for Improvement in Learning Outcomes for which Performance Targets Were Not Met:
1. Course of Action 1
2. Course of Action 2
3. Course of Action 3
4. Course of Action 4
17
Section 4- Institution Assessment Committee
S.No Institution Name Head of the Institution Institution Assessment Committee Role
1 Dept. of Business
Management, Amity
University Dubai
Campus
Dr. N Ramachandran Dr. N Ramachandran Chair
Prof A Rajagopalan Member
Dr. Rajneesh Mishra Member
Dr. Vinod Shukla Member
Mr. Raunaq Dubey Member
Programme Outcome Assessment Committee
S.No Institution Name Head of the
Institution
Programme
Title Programme Leaders
Programme Outcome
Assessment Committee Role
1 Dept. of Business
Management,
Amity University
Dubai Campus
Dr. N
Ramachandran
MBA
Entrepreneursh
ip Dr. Rajneesh Mishra
Dr. Rajneesh Mishra Chair
Mr. A. R. Rajagopalan Member
Mr. Raunaq Dubey Member
Dr. Vinod Shukla Member
Dr. Geetanjali Chandra Member
S.No Institution Name Head of the Institution Institutional Research &
Planning Committee Role
1 Dept. of Business
Management, Amity
University Dubai Campus
Dr. N Ramachandran Ms Priyanka Chandanani Chair
Prof. A Rajagopalan Member
Dr. Rajneesh Mishra Member
Dr Vinod Shukla Member
Dr Anita Mirchandani Member
18
Programme 3: MBA and MBA FOR WORKING PROFESSIONALS Section I: Student Learning Assessment
Programme Name – MBA
1.1 Programme Educational Objectives
PEO 1 Students of the Management Programme will have theoretical knowledge and demonstrate application of management
principles in a professional work setting
PEO 2 Students of the Management Programme will think independently, analytically through the process of research and inquiry
while making effective decisions in global environment
PEO 3 The Programme Cultivates in the students the values and attitudes that make them agents of social change
PEO 4 Students of the Programme will strategically think when and how to use assertiveness and influential skills
PEO 5 Students will be able to demonstrate communication skills that support and enhance managerial effectiveness
PEO 6 Students will have the positive perspectives and skills that create productive managerial leaders and business networks
PEO 7 Students of the Management Programme will be able to review and critique organizational efforts to act ethically and
responsibly
PEO 8 Students of the Management Programme will be prepared for continued learning throughout their career and represent
themselves in various professional bodies.
Student Learning Assessment for (MBA and MBA FOR WORKING PROFESSIONALS)
Program Intended Student Learning Outcomes (Program ISLOs)
1. Student shall be able to define, summarize concepts in Management and apply it in multi-disciplinary context, and be able to describe & critically analyse
management problems in volatile business environment.
19
2. Student shall have ability to acquire & evaluate new knowledge through Business research methods, have ability to identify, define, investigate, and solve
critical business issues, analyse data/information and interpret results for driving optimum solutions.
3. Student shall able to use various IT tools and technologies for data processing and analysis.
4. Student shall able to critically think and apply range of strategies for solving a problem and decision making.
5. Student shall be able to communicate proficiently in oral, written, presentation, information searching and shall have listening skills in the management
profession in global/cross cultural environment.
6. Student shall develop range of Leadership skills and shall demonstrate excellent interpersonal skills, understanding of group dynamics and effective
Teamwork, including an awareness of personal strengths and limitations.
7. Student shall be able to understand global issues from different perspectives, recognize the opportunities that the wider world offers, be able to learn
from and respect different cultures, and be able to apply different forms of communication in different cultural settings.
8. Student shall able to understand and practice the highest standards of ethical behaviour associated with their management profession.
9. Student shall able to find opportunities to improve the business value chain as an entrepreneur and shall develop and display basic business acumen &
business skills.
10. Student shall be competent to acquire knowledge on one's own through Newspapers/ Business Magazines/ Library/ Databases/ Internet for knowledge
assimilation, creation, dissemination for life-long learning.
Assessment Instruments for ISLO—Direct Measures : Performance Objectives (Targets/Criteria) for Direct Measures:
1. Comprehensive Exam
80% students shall pass the each section of the exam. Note: CE has different sections pertaining to each ISLO.
2. Scoring Rubrics Utilizing a four (4)-point scale rubric with the Intended Student Learning Outcomes, at least 80% of students shall achieve an “Excellent Competency” (i.e. Score of 4) or “Good Competency” (i.e. Score of 3).
Assessment Instruments for ISLOs—Indirect Measures Performance Objectives (Targets/Criteria) for Indirect Measures:
20
1. Exit Survey Intended Student Learning Outcomes for Program: 1 – 10
At least 80% of students agree or strongly agree on various ISLO and program related questions.
2. Alumni Survey
80% alumni response range between 4-5 on the Likert Scale in the Alumni Survey.
Section 2- Assesment Results
Summary of Results from
Implementing Direct Measures of
PLOs Performance Objectives (Targets/Criteria) for Direct Measures:
PLO 1 80% students passed the each section of the exam.
PLO 2 80% of students shall achieve an “Excellent Competency” (i.e. Score of 4) or “Good Competency” (i.e. Score of 3).
PLO 3 80% students paseds the exam.
PLO 4 80% of students shall achieve a score of 2(Satsficatory Competency) - 4. (Excellent Competency).
PLO 5 80% students passed the exam.
PLO 6 80% of students achieved a score of 2(Satsficatory Competency) - 4. (Excellent Competency).
PLO 7 80% of students shall achieve an “Excellent Competency” (i.e. Score of 5) or “Good Competency” (i.e. Score of 4).
PLO 8 This assessment measure is planned for implementation beginning in the 2016-2017 academic year.
PLO 9 Utilizing a four (4)-point scale rubric with the Intended Student Learning Outcomes, at least 80% of students shall achieve an “Excellent Competency” (i.e. Score of 4) or “Good Competency” (i.e. Score of 3).
PLO 10 80% students shall pass the each section of the exam.
Section 3- Summary of Achievement of Programme Learning Outcomes:
Intended Programme Learning
Outcomes Learning Assessment Measures
Programme Learning Outcomes Direct
Measure 1
Direct
Measure 2
Direct
Measure 3
Direct
Measure 4
Indirect
Measure 1
Indirect
Measure 2
Indirect
Measure 3
Indirect
Measure 4
21
Performa
nce
Target
Was…
Performa
nce
Target
Was…
Performa
nce
Target
Was…
Performa
nce
Target
Was…
Performa
nce
Target
Was…
Performa
nce
Target
Was…
Performa
nce
Target
Was…
Performa
nce
Target
Was…
PLO 1 Met N/A Met N/A
PLO 2 N/A Met Met N/A
PLO 3 Met N/A Met N/A
PLO 4 N/A Met Met N/A
PLO 5 Met N/A Met N/A
PLO 6 N/A Met Met N/A
PLO 7 N/A Met Met N/A
PLO 8 N/A Met Met N/A
PLO 9 N/A N/A Met Met
PLO 10 Met N/A Met N/A
Proposed Courses of Action for Improvement in Learning Outcomes for which Performance Targets Were Not Met:
1. Course of Action 1
2. Course of Action 2
3. Course of Action 3
4. Course of Action 4
22
Section 4- Institution Assessment Committee
S.No Institution Name Head of the Institution Institution Assessment Committee Role
1 Dept. of Business
Management, Amity
University Dubai
Campus
Dr. N Ramachandran Dr. N Ramachandran Chair
Prof A Rajagopalan Member
Dr. Rajneesh Mishra Member
Dr. Vinod Shukla Member
Mr. Raunaq Dubey Member
Programme Outcome Assessment Committee
S.No Institution Name Head of the
Institution
Programme
Title Programme Leaders
Programme Outcome
Assessment Committee Role
1 Dept. of Business
Management,
Amity University
Dubai Campus
Dr. N
Ramachandran
MBA Gen/
MBA for
Working
Professionals
Dr. Rajneesh Mishra
Mr. A.R Rajagopalan
Dr. Rajneesh Mishra Chair
Mr. A. R. Rajagopalan Member
Mr. Raunaq Dubey Member
Dr. Vinod Shukla Member
Dr. Geetanjali Chandra Member
S.No Institution Name Head of the Institution Institutional Research &
Planning Committee Role
1 Dept. of Business
Management, Amity
University Dubai Campus
Dr. N Ramachandran Ms Priyanka Chandanani Chair
Prof. A Rajagopalan Member
Dr. Rajneesh Mishra Member
Dr Vinod Shukla Member
Dr Anita Mirchandani Member
23
Programme 4: MBA-HOSPITALITY MANAGEMENT Section I: Student Learning Assessment
1 Programme Name – MBA(Hospitality Management)
1.1 Programme Educational Objectives
1. Students will be able to demonstrate systematic knowledge and understanding of Hospitality concepts.
2. Students will be able to identify, define and investigate information and ideas related to issues and opportunities in
Hospitality.
3. Students will be able to explore information and use digital literacy in capturing information from various sources and
developing innovative solutions.
4. Students will be able to think critically, creatively, and demonstrate curiosity to discover new product offering and
services to satisfy the customer needs.
5. Students will be able to speak proficiently, clearly & affectively while presenting the Hospitality product offerings and
services
6. Students will be able to demonstrate imitativeness & enthusiasm while working in collaborative teams in successful
implementation of Hospitality operations.
7. Students will understand and practice the highest standards of ethical behavior in their professional and personal life.
They also will acknowledge and appreciate the importance of diversity in their personal life
Student Learning Assessment for (MBA- HOSPITALITY MANAGEMENT)
Program Intended Student Learning Outcomes (Program ISLOs)
1. Student shall able to define, summarize concepts in Hospitality Management and apply it in multi-disciplinary context, able to describe and critically analyse management problems in competitive business environment
2. Student shall be able to acquire and evaluate new knowledge through Hospitality research methods, Ability to identify, define, investigate, and solve critical hospitality business issues, analyse data/information and interpret results.
3. Student shall able to use various IT tools and technologies in Hospitality industry
24
4. Student shall able to critically think and apply range of strategies for sitution handling and decision making.
5. Student shall able to communicate proficiently, in oral, written, presentation, information searching and listening skills in the Hospitality profession in global /cross cultural environment.
6. Student shall develop range of Leadership skills and shall demonstrate excellent interpersonal skills, understanding of guest behaviour dynamics and effective Teamwork, including an awareness of personal strengths and limitations.
7. Student shall able to understand global issues from different perspectives in hopsitality, Recognize the opportunities that are available world wide, Learning from and respecting different cultures, Apply different forms of communication in different cultural settings.
8. Student shall able to understand and practice the highest standards of ethical behaviour associated with their hospitality profession
9. Student shall able to find opportunities to improve the business value chain as an entrepreneur. Shall develop and display basic business acumen & knowledge of hopsitality sector.
10. Student shall be competent to acquire knowledge on one's own through Newspapers/ Business Magazines/ Library/ Databases/ Internet for knowledge assimilation, creation, dissemination for life-long learning
Assessment Instruments for ISLO—Direct Measures : Performance Objectives (Targets/Criteria) for Direct Measures:
1. Comprehensive Exam
80% students shall pass the each section of the exam. Note: CE has different sections pertaining to each ISLO.
2. Scoring Rubrics Utilizing a four (4)-point scale rubric with the Intended Student Learning Outcomes, at least 80% of students shall achieve an “Excellent Competency” (i.e. Score of 4) or “Good Competency” (i.e. Score of 3).
Assessment Instruments for ISLOs—Indirect Measures Performance Objectives (Targets/Criteria) for Indirect Measures:
1. Exit Survey Intended Student Learning Outcomes for Program: 1 – 10
At least 80% of students agree or strongly agree on various ISLO and program related questions.
2. Alumni Survey
80% alumni response range between 4-5 on the Likert Scale in the Alumni Survey.
25
Section 2- Assesment Results
Summary of Results from
Implementing Direct Measures of
PLOs Performance Objectives (Targets/Criteria) for Direct Measures:
PLO 1 80% students passed the each section of the exam.
PLO 2 80% of students shall achieve an “Excellent Competency” (i.e. Score of 4) or “Good Competency” (i.e. Score of 3).
PLO 3 80% students paseds the exam.
PLO 4 80% of students shall achieve a score of 2(Satsficatory Competency) - 4. (Excellent Competency).
PLO 5 80% students passed the exam.
PLO 6 80% of students achieved a score of 2(Satsficatory Competency) - 4. (Excellent Competency).
PLO 7 80% of students shall achieve an “Excellent Competency” (i.e. Score of 5) or “Good Competency” (i.e. Score of 4).
PLO 8 This assessment measure is planned for implementation beginning in the 2016-2017 academic year.
PLO 9 Utilizing a four (4)-point scale rubric with the Intended Student Learning Outcomes, at least 80% of students shall achieve an “Excellent Competency” (i.e. Score of 4) or “Good Competency” (i.e. Score of 3).
PLO 10 80% students shall pass the each section of the exam.
Section 3- Summary of Achievement of Programme Learning Outcomes:
Intended Programme Learning
Outcomes Learning Assessment Measures
Programme Learning Outcomes
Direct
Measure 1
Direct
Measure 2
Direct
Measure 3
Direct
Measure 4
Indirect
Measure 1
Indirect
Measure 2
Indirect
Measure 3
Indirect
Measure 4
Performa
nce
Target
Was…
Performa
nce
Target
Was…
Performa
nce
Target
Was…
Performa
nce
Target
Was…
Performa
nce
Target
Was…
Performa
nce
Target
Was…
Performa
nce
Target
Was…
Performa
nce
Target
Was…
26
PLO 1 Met N/A Met N/A
PLO 2 N/A Met Met N/A
PLO 3 Met N/A Met N/A
PLO 4 N/A Met Met N/A
PLO 5 Met N/A Met N/A
PLO 6 N/A Met Met N/A
PLO 7 N/A Met Met N/A
PLO 8 N/A Met Met N/A
PLO 9 N/A N/A Met Met
PLO 10 Met N/A Met N/A
Proposed Courses of Action for Improvement in Learning Outcomes for which Performance Targets Were Not Met:
1. Course of Action 1
2. Course of Action 2
3. Course of Action 3
4. Course of Action 4
27
Section 4- Institution Assessment Committee
S.No Institution Name Head of the Institution Institution Assessment Committee Role
1 Dept. of Business
Management, Amity
University Dubai
Campus
Dr. N Ramachandran Dr. N Ramachandran Chair
Prof A Rajagopalan Member
Dr. Rajneesh Mishra Member
Dr. Vinod Shukla Member
Mr. Raunaq Dubey Member
Programme Outcome Assessment Committee
S.No Institution Name Head of the
Institution
Programme
Title Programme Leaders
Programme Outcome
Assessment Committee Role
1 Dept. of Business
Management,
Amity University
Dubai Campus
Dr. N
Ramachandran
MBA
Hospitality
Management Dr. Rajneesh Mishra
Dr. Rajneesh Mishra Chair
Mr. A. R. Rajagopalan Member
Mr. Raunaq Dubey Member
Dr. Vinod Shukla Member
Dr. Geetanjali Chandra Member
S.No Institution Name Head of the Institution Institutional Research &
Planning Committee Role
1 Dept. of Business
Management, Amity
University Dubai Campus
Dr. N Ramachandran Ms Priyanka Chandanani Chair
Prof. A Rajagopalan Member
Dr. Rajneesh Mishra Member
Dr Vinod Shukla Member
Dr Anita Mirchandani Member
28
Programme 5: MBA- INSURANCE & BANKING Section I: Student Learning Assessment
Programme Name – M.B.A. (Insurance and Banking)
1.1 Programme Educational Objectives
1. To be intellectually curious, open to new ideas in the area of I&B and able to sustain intellectual interest. To understand the
linkage of I&B Strategy , activities, programs and policies
2. Able to acquire and evaluate knowledge in I&B Discipline through independent research. Able to identify the cause-effect
variables in defining work related behaviours. Able to interpret findings and provide solutions to increase employee performance
and productivity.
3. Recognize pertinent Insurance and banking information needs, use appropriate technologies and methodologies to locate
access and use information
4. Respond effectively to unfamiliar problems in unfamiliar Business contexts. Being initiative and acting resilient in meeting
challenging business discussions, able to encourage participatory decision making.
5. Possess a high standard of oral, visual and written communication skills, demonstrate skills in drafting letters/ emails, be polite
and sensible in listening to others
6. Demonstrate confidence in work, imitativeness , be reliable, enthusiastic, pro-active and a team player
7. Able to work effectively in diverse communities. Evaluate Cultural diversity to benefit business growth. Formulate multiple
HR strategies for diverse employee groups.
8. To Strive for justice, equality, honesty, and integrity in all personal and professional pursuits. Able to understand how
businesses and professionals work, and conduct in a manner that is socially responsible and respectful.
Student Learning Assessment for (MBA- INSURANCE & BANKING)
Program Intended Student Learning Outcomes (Program ISLOs)
1. Student shall be able to define, summarize concepts in Insurance and Banking and apply it in multi-disciplinary context, and be able to describe & critically
analyse management problems in volatile business environment.
2. Student shall have ability to acquire & evaluate new knowledge through Business research methods, have ability to identify, define, investigate, and solve
critical business issues, analyse data/information and interpret results for driving optimum solutions.
29
3. Student is able to explore, analyse and appraise use of digital literacy in capturing information from various sources in Insurance, Banking and Actuarial Science.
4. Student is able to apply problem solving techniques to choose and identify solutions suitable in the insurance, banking and actuarial science.
5. Student is able to respond proactively in verbal, non-verbal and written communication with listening and negotiation skills.
6. Student is able to develop and demonstrate effective leadership qualities and interpersonal skills as an inspiring leader.
7. Student is able to demonstrate skills to work in international environments in the global context in insurance, banking and actuarial science.
8. Student is able to demonstrate, truth, honesty, integrity, fairness and empathy in professional and private life.
9. Student is able to locate opportunity to innovate and create employability and consultancy in insurance, banking and actuarial science sectors.
10. Student is able to capable of creative innovative and “out of box” thinking to address the challenges in insurance, banking and actuarial science.
Assessment Instruments for ISLO—Direct Measures : Performance Objectives (Targets/Criteria) for Direct Measures:
1. Comprehensive Exam
80% students shall pass the each section of the exam. Note: CE has different sections pertaining to each ISLO.
2. Scoring Rubrics Utilizing a four (4)-point scale rubric with the Intended Student Learning Outcomes, at least 80% of students shall achieve an “Excellent Competency” (i.e. Score of 4) or “Good Competency” (i.e. Score of 3).
Assessment Instruments for ISLOs—Indirect Measures Performance Objectives (Targets/Criteria) for Indirect Measures:
1. Exit Survey Intended Student Learning Outcomes for Program: 1 – 10
At least 80% of students agree or strongly agree on various ISLO and program related questions.
2. Alumni Survey
80% alumni response range between 4-5 on the Likert Scale in the Alumni Survey.
30
Section 2- Assesment Results
Summary of Results from
Implementing Direct Measures of
PLOs Performance Objectives (Targets/Criteria) for Direct Measures:
PLO 1 80% students passed the each section of the exam.
PLO 2 80% of students shall achieve an “Excellent Competency” (i.e. Score of 4) or “Good Competency” (i.e. Score of 3).
PLO 3 80% students paseds the exam.
PLO 4 80% of students shall achieve a score of 2(Satsficatory Competency) - 4. (Excellent Competency).
PLO 5 80% students passed the exam.
PLO 6 80% of students achieved a score of 2(Satsficatory Competency) - 4. (Excellent Competency).
PLO 7 80% of students shall achieve an “Excellent Competency” (i.e. Score of 5) or “Good Competency” (i.e. Score of 4).
PLO 8 This assessment measure is planned for implementation beginning in the 2016-2017 academic year.
PLO 9 Utilizing a four (4)-point scale rubric with the Intended Student Learning Outcomes, at least 80% of students shall achieve an “Excellent Competency” (i.e. Score of 4) or “Good Competency” (i.e. Score of 3).
PLO 10 80% students shall pass the each section of the exam.
31
Section 3- Summary of Achievement of Programme Learning Outcomes:
Intended Programme Learning
Outcomes Learning Assessment Measures
Programme Learning Outcomes
Direct
Measure 1
Direct
Measure 2
Direct
Measure 3
Direct
Measure 4
Indirect
Measure 1
Indirect
Measure 2
Indirect
Measure 3
Indirect
Measure 4
Performa
nce
Target
Was…
Performa
nce
Target
Was…
Performa
nce
Target
Was…
Performa
nce
Target
Was…
Performa
nce
Target
Was…
Performa
nce
Target
Was…
Performa
nce
Target
Was…
Performa
nce
Target
Was…
PLO 1 Met N/A Met N/A
PLO 2 N/A Met Met N/A
PLO 3 Met N/A Met N/A
PLO 4 N/A Met Met N/A
PLO 5 Met N/A Met N/A
PLO 6 N/A Met Met N/A
PLO 7 N/A Met Met N/A
PLO 8 N/A Met Met N/A
PLO 9 N/A N/A Met Met
PLO 10 Met N/A Met N/A
Proposed Courses of Action for Improvement in Learning Outcomes for which Performance Targets Were Not Met:
1. Course of Action 1
2. Course of Action 2
3. Course of Action 3
4. Course of Action 4
32
Section 4- Institution Assessment Committee
S.No Institution Name Head of the Institution Institution Assessment Committee Role
1 Dept. of Business
Management, Amity
University Dubai
Campus
Dr. N Ramachandran Dr. N Ramachandran Chair
Prof A Rajagopalan Member
Dr. Rajneesh Mishra Member
Dr. Vinod Shukla Member
Mr. Raunaq Dubey Member
Programme Outcome Assessment Committee
S.No Institution Name Head of the
Institution
Programme
Title Programme Leaders
Programme Outcome
Assessment Committee Role
1 Dept. of Business
Management,
Amity University
Dubai Campus
Dr. N
Ramachandran
MBA
Insurance &
Banking Dr. Rajneesh Mishra
Dr. Rajneesh Mishra Chair
Mr. A. R. Rajagopalan Member
Mr. Raunaq Dubey Member
Dr. Vinod Shukla Member
Dr. Geetanjali Chandra Member
S.No Institution Name Head of the Institution Institutional Research &
Planning Committee Role
1 Dept. of Business
Management, Amity
University Dubai Campus
Dr. N Ramachandran Ms Priyanka Chandanani Chair
Prof. A Rajagopalan Member
Dr. Rajneesh Mishra Member
Dr Vinod Shukla Member
Dr Anita Mirchandani Member
33
PROGRAMME 6: MBA- PR & EVENT MANAGEMENT
Section I: Student Learning Assessment
Programme Name – MBA PR &Event Management
1.1 Programme Educational Objectives
PEO 1 Students of the Management Programme will have theoretical knowledge and demonstrate application of management
principles in a professional work setting
PEO 2 Students of the Management Programme will think independently, analytically through the process of research and inquiry
while making effective decisions in global environment
PEO 3 The Programme Cultivates in the students the values and attitudes that make them agents of social change
PEO 4 Students of the Programme will strategically think when and how to use assertiveness and influential skills
PEO 5 Students will be able to demonstrate communication skills that support and enhance managerial effectiveness
PEO 6 Students will have the positive perspectives and skills that create productive managerial leaders and business networks
PEO 7 Students of the Management Programme will be able to review and critique organizational efforts to act ethically and
responsibly
PEO 8 Students of the Management Programme will be prepared for continued learning throughout their career and represent
themselves in various professional bodies.
Student Learning Assessment for (MBA- PR & EVENT MANAGEMENT)
Program Intended Student Learning Outcomes (Program ISLOs)
1. Student shall able to define, summarize concepts of PR and Event Management and apply it in multi-disciplinary context, able to describe and critically analyse PR & Event Management problems in volatile business environment
34
2. Student shall ability to acquire and evaluate new knowledge through Business research methods, Ability to identify, define, investigate, and solve critical PR & Event Management problems, analyse data/information and interpret results for driving optimum solutions.
3. Student shall able to use various IT tools and technologies for data processing and analysis in PR & Event Management.
4. Student shall able to critically think and apply range of strategies for solving a problem and decision making in PR & Event Management.
5. Student shall able to communicate proficiently, in oral, written, presentation, information searching and listening skills in the management profession in global /cross cultural environment.
6. Student shall develop range of Leadership skills and shall demonstrate excellent interpersonal skills, understanding of group dynamics and effective Teamwork, including an awareness of personal strengths and limitation and customer handling.
7. Student shall able to understand global PR & Event Management issues from different perspectives, Recognize the opportunities that the wider world offers, Learning from and respecting different cultures, Apply different forms of communication in different cultural settings.
8. Student shall able to understand and practice the highest standards of ethical behaviour associated with their PR and Event Management profession
9. Student shall able to find opportunities to improve the business value chain as an entrepreneur. Shall develop and display basic business acumen & business skills.
10. Student shall be competent to acquire knowledge on one's own through Newspapers/ Business Magazines/ Library/ Databases/ Internet for knowledge assimilation, creation, dissemination for life-long learning
Assessment Instruments for ISLO—Direct Measures : Performance Objectives (Targets/Criteria) for Direct Measures:
1. Comprehensive Exam
80% students shall pass the each section of the exam. Note: CE has different sections pertaining to each ISLO.
2. Scoring Rubrics Utilizing a four (4)-point scale rubric with the Intended Student Learning Outcomes, at least 80% of students shall achieve an “Excellent Competency” (i.e. Score of 4) or “Good Competency” (i.e. Score of 3).
Assessment Instruments for ISLOs—Indirect Measures Performance Objectives (Targets/Criteria) for Indirect Measures:
35
1. Exit Survey Intended Student Learning Outcomes for Program: 1 – 10
At least 80% of students agree or strongly agree on various ISLO and program related questions.
2. Alumni Survey
80% alumni response range between 4-5 on the Likert Scale in the Alumni Survey.
Section 2- Assesment Results
Summary of Results from
Implementing Direct Measures of
PLOs Performance Objectives (Targets/Criteria) for Direct Measures:
PLO 1 80% students passed the each section of the exam.
PLO 2 80% of students shall achieve an “Excellent Competency” (i.e. Score of 4) or “Good Competency” (i.e. Score of 3).
PLO 3 80% students paseds the exam.
PLO 4 80% of students shall achieve a score of 2(Satsficatory Competency) - 4. (Excellent Competency).
PLO 5 80% students passed the exam.
PLO 6 80% of students achieved a score of 2(Satsficatory Competency) - 4. (Excellent Competency).
PLO 7 80% of students shall achieve an “Excellent Competency” (i.e. Score of 5) or “Good Competency” (i.e. Score of 4).
PLO 8 This assessment measure is planned for implementation beginning in the 2016-2017 academic year.
PLO 9 Utilizing a four (4)-point scale rubric with the Intended Student Learning Outcomes, at least 80% of students shall achieve an “Excellent Competency” (i.e. Score of 4) or “Good Competency” (i.e. Score of 3).
PLO 10 80% students shall pass the each section of the exam.
36
Section 3- Summary of Achievement of Programme Learning Outcomes:
Intended Programme Learning
Outcomes Learning Assessment Measures
Programme Learning Outcomes
Direct
Measure 1
Direct
Measure 2
Direct
Measure 3
Direct
Measure 4
Indirect
Measure 1
Indirect
Measure 2
Indirect
Measure 3
Indirect
Measure 4
Performa
nce
Target
Was…
Performa
nce
Target
Was…
Performa
nce
Target
Was…
Performa
nce
Target
Was…
Performa
nce
Target
Was…
Performa
nce
Target
Was…
Performa
nce
Target
Was…
Performa
nce
Target
Was…
PLO 1 Met N/A Met N/A
PLO 2 N/A Met Met N/A
PLO 3 Met N/A Met N/A
PLO 4 N/A Met Met N/A
PLO 5 Met N/A Met N/A
PLO 6 N/A Met Met N/A
PLO 7 N/A Met Met N/A
PLO 8 N/A Met Met N/A
PLO 9 N/A N/A Met Met
PLO 10 Met N/A Met N/A
Proposed Courses of Action for Improvement in Learning Outcomes for which Performance Targets Were Not Met:
1. Course of Action 1
2. Course of Action 2
3. Course of Action 3
4. Course of Action 4
37
Section 4- Institution Assessment Committee
S.No Institution Name Head of the Institution Institution Assessment Committee Role
1 Dept. of Business
Management, Amity
University Dubai
Campus
Dr. N Ramachandran Dr. N Ramachandran Chair
Prof A Rajagopalan Member
Dr. Rajneesh Mishra Member
Dr. Vinod Shukla Member
Mr. Raunaq Dubey Member
Programme Outcome Assessment Committee
S.No Institution Name Head of the
Institution
Programme
Title Programme Leaders
Programme Outcome
Assessment Committee Role
1 Dept. of Business
Management,
Amity University
Dubai Campus
Dr. N
Ramachandran
MBA PR and
Event
Management Dr. Rajneesh Mishra
Dr. Rajneesh Mishra Chair
Mr. A. R. Rajagopalan Member
Mr. Raunaq Dubey Member
Dr. Vinod Shukla Member
Dr. Geetanjali Chandra Member
S.No Institution Name Head of the Institution Institutional Research &
Planning Committee Role
1 Dept. of Business
Management, Amity
University Dubai Campus
Dr. N Ramachandran Ms Priyanka Chandanani Chair
Prof. A Rajagopalan Member
Dr. Rajneesh Mishra Member
Dr Vinod Shukla Member
Dr Anita Mirchandani Member
38
PROGRAMME 7: MBA- REAL ESTATE AND URBAN INFRASTRUCTURE
Section I: Student Learning Assessment
Programme Name – MBA REAL ESTATE AND URBAN INFRASTRUCTURE
1.1 Programme Educational Objectives
PEO 1 Students of the Management Programme will have theoretical knowledge and demonstrate application of management
principles in a professional work setting
PEO 2 Students of the Management Programme will think independently, analytically through the process of research and inquiry
while making effective decisions in global environment
PEO 3 The Programme Cultivates in the students the values and attitudes that make them agents of social change
PEO 4 Students of the Programme will strategically think when and how to use assertiveness and influential skills
PEO 5 Students will be able to demonstrate communication skills that support and enhance managerial effectiveness
PEO 6 Students will have the positive perspectives and skills that create productive managerial leaders and business networks
PEO 7 Students of the Management Programme will be able to review and critique organizational efforts to act ethically and
responsibly
PEO 8 Students of the Management Programme will be prepared for continued learning throughout their career and represent
themselves in various professional bodies.
39
Student Learning Assessment for (MBA- REAL ESTATE AND URBAN INFRASTRUCTURE)
Program Intended Student Learning Outcomes (Program ISLOs)
1. Student shall able to define, summarize concepts in Real Estate and Urban Infrastructure and apply it in multi-disciplinary context, able to describe and critically analyse Real Estate and Urban Infrastructure Management problems in volatile environment
2. Student shall ability to acquire and evaluate new knowledge through Business research methods, Ability to identify, define, investigate, and solve critical Real Estate and Urban Infrastructure Management problems, analyse data/information and interpret results for driving optimum solutions.
3. Student shall able to use various IT tools and technologies for data processing and analysis in Real Estate and Urban Infrastructure Management.
4. Student shall able to critically think and apply range of strategies for solving a problem and decision making in Real Estate and Urban Infrastructure Management.
5. Student shall able to communicate proficiently, in oral, written, presentation, information searching and listening skills in the management profession in global /cross cultural environment.
6. Student shall develop range of Leadership skills and shall demonstrate excellent interpersonal skills, understanding of group dynamics and effective Teamwork, including an awareness of personal strengths and limitation and customer handling.
7. Student shall able to understand global Real Estate and Urban Infrastructure issues from different perspectives, Recognize the opportunities that the wider world offers, Learning from and respecting different cultures, Apply different forms of communication in different cultural settings.
8. Student shall able to understand and practice the highest standards of ethical behaviour associated with their Real Estate and Urban Infrastructure management profession
9. Student shall able to find opportunities to improve the infrastructure value chain as an entrepreneur. Shall develop and display basic business acumen & business skills.
10. Student shall be competent to acquire knowledge on one's own through Newspapers/ Business Magazines/ Library/ Databases/ Internet for knowledge assimilation, creation, dissemination for life-long learning.
40
Assessment Instruments for ISLO—Direct Measures : Performance Objectives (Targets/Criteria) for Direct Measures:
1. Comprehensive Exam
80% students shall pass the each section of the exam. Note: CE has different sections pertaining to each ISLO.
2. Scoring Rubrics Utilizing a four (4)-point scale rubric with the Intended Student Learning Outcomes, at least 80% of students shall achieve an “Excellent Competency” (i.e. Score of 4) or “Good Competency” (i.e. Score of 3).
Assessment Instruments for ISLOs—Indirect Measures Performance Objectives (Targets/Criteria) for Indirect Measures:
1. Exit Survey Intended Student Learning Outcomes for Program: 1 – 10
At least 80% of students agree or strongly agree on various ISLO and program related questions.
2. Alumni Survey
80% alumni response range between 4-5 on the Likert Scale in the Alumni Survey.
Section 2- Assesment Results
Summary of Results from
Implementing Direct Measures of
PLOs Performance Objectives (Targets/Criteria) for Direct Measures:
PLO 1 80% students passed the each section of the exam.
PLO 2 80% of students shall achieve an “Excellent Competency” (i.e. Score of 4) or “Good Competency” (i.e. Score of 3).
PLO 3 80% students paseds the exam.
PLO 4 80% of students shall achieve a score of 2(Satsficatory Competency) - 4. (Excellent Competency).
PLO 5 80% students passed the exam.
41
PLO 6 80% of students achieved a score of 2(Satsficatory Competency) - 4. (Excellent Competency).
PLO 7 80% of students shall achieve an “Excellent Competency” (i.e. Score of 5) or “Good Competency” (i.e. Score of 4).
PLO 8 This assessment measure is planned for implementation beginning in the 2016-2017 academic year.
PLO 9 Utilizing a four (4)-point scale rubric with the Intended Student Learning Outcomes, at least 80% of students shall achieve an “Excellent Competency” (i.e. Score of 4) or “Good Competency” (i.e. Score of 3).
PLO 10 80% students shall pass the each section of the exam.
Section 3- Summary of Achievement of Programme Learning Outcomes:
Intended Programme Learning
Outcomes Learning Assessment Measures
Programme Learning Outcomes
Direct
Measure 1
Direct
Measure 2
Direct
Measure 3
Direct
Measure 4
Indirect
Measure 1
Indirect
Measure 2
Indirect
Measure 3
Indirect
Measure 4
Performa
nce
Target
Was…
Performa
nce
Target
Was…
Performa
nce
Target
Was…
Performa
nce
Target
Was…
Performa
nce
Target
Was…
Performa
nce
Target
Was…
Performa
nce
Target
Was…
Performa
nce
Target
Was…
PLO 1 Met N/A Met N/A
PLO 2 N/A Met Met N/A
PLO 3 Met N/A Met N/A
PLO 4 N/A Met Met N/A
PLO 5 Met N/A Met N/A
PLO 6 N/A Met Met N/A
PLO 7 N/A Met Met N/A
PLO 8 N/A Met Met N/A
42
PLO 9 N/A N/A Met Met
PLO 10 Met N/A Met N/A
Proposed Courses of Action for Improvement in Learning Outcomes for which Performance Targets Were Not Met:
1. Course of Action 1
2. Course of Action 2
3. Course of Action 3
4. Course of Action 4
Section 4- Institution Assessment Committee
S.No Institution Name Head of the Institution Institution Assessment Committee Role
1 Dept. of Business
Management, Amity
University Dubai
Campus
Dr. N Ramachandran Dr. N Ramachandran Chair
Prof A Rajagopalan Member
Dr. Rajneesh Mishra Member
Dr. Vinod Shukla Member
Mr. Raunaq Dubey Member
43
Programme Outcome Assessment Committee
S.No Institution Name Head of the
Institution
Programme
Title Programme Leaders
Programme Outcome
Assessment Committee Role
1 Dept. of Business
Management,
Amity University
Dubai Campus
Dr. N
Ramachandran
MBA- REAL ESTATE AND
URBAN INFRASTRUCTUR
E
Dr. Rajneesh Mishra
Dr. Rajneesh Mishra Chair
Mr. A. R. Rajagopalan Member
Mr. Raunaq Dubey Member
Dr. Vinod Shukla Member
Dr. Geetanjali Chandra Member
S.No Institution Name Head of the Institution Institutional Research &
Planning Committee Role
1 Dept. of Business
Management, Amity
University Dubai Campus
Dr. N Ramachandran Ms Priyanka Chandanani Chair
Prof. A Rajagopalan Member
Dr. Rajneesh Mishra Member
Dr Vinod Shukla Member
Dr Anita Mirchandani Member
44
PROGRAMME 7: MBA- TOURISM ADMINISTRATION Section I: Student Learning Assessment
1 Programme Name – MBA- Tourism Administration
1.1 Programme Educational Objectives
1. Students will be able to demonstrate systematic knowledge and understanding of Hospitality concepts.
2. Students will be able to identify, define and investigate information and ideas related to issues and opportunities in
Hospitality.
3. Students will be able to explore information and use digital literacy in capturing information from various sources and
developing innovative solutions.
4. Students will be able to think critically, creatively, and demonstrate curiosity to discover new product offering and
services to satisfy the customer needs.
5. Students will be able to speak proficiently, clearly & affectively while presenting the Hospitality product offerings and
services
6. Students will be able to demonstrate imitativeness & enthusiasm while working in collaborative teams in successful
implementation of Hospitality operations.
7. Students will understand and practice the highest standards of ethical behavior in their professional and personal life.
They also will acknowledge and appreciate the importance of diversity in their personal life
Student Learning Assessment for (MBA- TOURISM ADMINISTRATION)
Program Intended Student Learning Outcomes (Program ISLOs)
1. Students will be able to demonstrate systematic knowledge and understanding of Tourism and Travel concepts.
2. Students will be able to identify, define and investigate information and ideas related to issues and opportunities in Tourism and Travel.
3. Students will be able to explore information and use digital literacy in capturing information from various sources and developing innovative solutions related to Tourism.
4. Students will be able to think critically, creatively, and demonstrate curiosity to discover new product offering and services in Tourism to satisfy the customer needs.
45
5. Students will be able to speak proficiently, clearly & effectively while presenting the Tourism and Travel product offerings and services.
6. Students will be able to demonstrate initiativeness & enthusiasm while working in collaborative teams in successful implementation of Tourism and Travel operations.
7. Students will be able to understand the global issues & recognize the opportunity the challenges that global Tourism and Travel operation offers to them while operating in different cultures.
8. Students will be able to understand and practice the highest standards of ethical behavior in their professional and personal life. They also acknowledge and appreciate the importance of diversity in their personal life.
9. Students will be able to think creatively & evaluate the opportunities available from the business environment of Tourism and Travel to identify career or incubate their own ventures.
10. Students will be capable to create continuous learning environment for engaging themselves to update with new knowledge in Tourism and Travel.
Assessment Instruments for ISLO—Direct Measures : Performance Objectives (Targets/Criteria) for Direct Measures:
1. Comprehensive Exam
80% students shall pass the each section of the exam. Note: CE has different sections pertaining to each ISLO.
2. Scoring Rubrics Utilizing a four (4)-point scale rubric with the Intended Student Learning Outcomes, at least 80% of students shall achieve an “Excellent Competency” (i.e. Score of 4) or “Good Competency” (i.e. Score of 3).
Assessment Instruments for ISLOs—Indirect Measures Performance Objectives (Targets/Criteria) for Indirect Measures:
1. Exit Survey Intended Student Learning Outcomes for Program: 1 – 10
At least 80% of students agree or strongly agree on various ISLO and program related questions.
2. Alumni Survey
80% alumni response range between 4-5 on the Likert Scale in the Alumni Survey.
46
Section 2- Assesment Results
Summary of Results from
Implementing Direct Measures of
PLOs Performance Objectives (Targets/Criteria) for Direct Measures:
PLO 1 80% students passed the each section of the exam.
PLO 2 80% of students shall achieve an “Excellent Competency” (i.e. Score of 4) or “Good Competency” (i.e. Score of 3).
PLO 3 80% students paseds the exam.
PLO 4 80% of students shall achieve a score of 2(Satsficatory Competency) - 4. (Excellent Competency).
PLO 5 80% students passed the exam.
PLO 6 80% of students achieved a score of 2(Satsficatory Competency) - 4. (Excellent Competency).
PLO 7 80% of students shall achieve an “Excellent Competency” (i.e. Score of 5) or “Good Competency” (i.e. Score of 4).
PLO 8 This assessment measure is planned for implementation beginning in the 2016-2017 academic year.
PLO 9 Utilizing a four (4)-point scale rubric with the Intended Student Learning Outcomes, at least 80% of students shall achieve an “Excellent Competency” (i.e. Score of 4) or “Good Competency” (i.e. Score of 3).
PLO 10 80% students shall pass the each section of the exam.
47
Section 3- Summary of Achievement of Programme Learning Outcomes:
Intended Programme Learning
Outcomes Learning Assessment Measures
Programme Learning Outcomes
Direct
Measure 1
Direct
Measure 2
Direct
Measure 3
Direct
Measure 4
Indirect
Measure 1
Indirect
Measure 2
Indirect
Measure 3
Indirect
Measure 4
Performa
nce
Target
Was…
Performa
nce
Target
Was…
Performa
nce
Target
Was…
Performa
nce
Target
Was…
Performa
nce
Target
Was…
Performa
nce
Target
Was…
Performa
nce
Target
Was…
Performa
nce
Target
Was…
PLO 1 Met N/A Met N/A
PLO 2 N/A Met Met N/A
PLO 3 Met N/A Met N/A
PLO 4 N/A Met Met N/A
PLO 5 Met N/A Met N/A
PLO 6 N/A Met Met N/A
PLO 7 N/A Met Met N/A
PLO 8 N/A Met Met N/A
PLO 9 N/A N/A Met Met
PLO 10 Met N/A Met N/A
Proposed Courses of Action for Improvement in Learning Outcomes for which Performance Targets Were Not Met:
1. Course of Action 1
2. Course of Action 2
3. Course of Action 3
4. Course of Action 4
48
Section 4- Institution Assessment Committee
S.No Institution Name Head of the Institution Institution Assessment Committee Role
1 Dept. of Business
Management, Amity
University Dubai
Campus
Dr. N Ramachandran Dr. N Ramachandran Chair
Prof A Rajagopalan Member
Dr. Rajneesh Mishra Member
Dr. Vinod Shukla Member
Mr. Raunaq Dubey Member
Programme Outcome Assessment Committee
S.No Institution Name Head of the
Institution
Programme
Title Programme Leaders
Programme Outcome
Assessment Committee Role
1 Dept. of Business
Management,
Amity University
Dubai Campus
Dr. N
Ramachandran
MBA TOURISM ADMINISTRATIO
N Dr. Rajneesh Mishra
Dr. Rajneesh Mishra Chair
Mr. A. R. Rajagopalan Member
Mr. Raunaq Dubey Member
Dr. Vinod Shukla Member
Dr. Geetanjali Chandra Member
S.No Institution Name Head of the Institution Institutional Research &
Planning Committee Role
1 Dept. of Business
Management, Amity
University Dubai Campus
Dr. N Ramachandran Ms Priyanka Chandanani Chair
Prof. A Rajagopalan Member
Dr. Rajneesh Mishra Member
Dr Vinod Shukla Member
Dr Anita Mirchandani Member
49
PROGRAMME 8: MBA-TRANSPORT & LOGISTICS
Section I: Student Learning Assessment
Programme Name – MBA- Transport & Logistics
1.1 Programme Educational Objectives
PEO 1 Students of the Management Programme will have theoretical knowledge and demonstrate application of management
principles in a professional work setting
PEO 2 Students of the Management Programme will think independently, analytically through the process of research and inquiry
while making effective decisions in global environment
PEO 3 The Programme Cultivates in the students the values and attitudes that make them agents of social change
PEO 4 Students of the Programme will strategically think when and how to use assertiveness and influential skills
PEO 5 Students will be able to demonstrate communication skills that support and enhance managerial effectiveness
PEO 6 Students will have the positive perspectives and skills that create productive managerial leaders and business networks
PEO 7 Students of the Management Programme will be able to review and critique organizational efforts to act ethically and
responsibly
PEO 8 Students of the Management Programme will be prepared for continued learning throughout their career and represent
themselves in various professional bodies.
50
Student Learning Assessment for (MBA - TRANSPORT & LOGISTICS)
Program Intended Student Learning Outcomes (Program ISLOs)
1. Student will able to define, summarize concepts in Transportation & Logistics Management and apply them to create competitive operations strategies and
enhancing logistics services for businesses in various sectors.
2. Student will able to collect, analyze and interpret data and information, synthesize and organize information related to on time and cost problems,
transport demands, green service operations etc., capacity to interpret results for driving optimum solutions.
3. Student will able to identify potential sources of Business environment information using technologies, Synthesize and define an idea from multiple
information sources.
4. Student will able to demonstrate the ability to apply theoretical knowledge that will lead to development of new ideas, methods, techniques, practices,
products and services in a variety of contexts (technology, commerce, social systems) in operations and logistics management and able to apply decision
making methodologies to evaluate solutions for efficiency, effectiveness and sustainability for better supply and distribution of products and services.
5. Student will able to communicate proficiently, in oral, written, presentation, information searching and listening skills in the management profession , Be assertive and articulate, be able to negotiate responsibly and persuade others effectively.
6. Student will able to demonstrate excellent interpersonal, team working, mentoring and decision-making skills, including an awareness of personal strengths and limitations.
7. Student will able to be capable of applying their discipline in local, national and international contexts, ability to be culturally aware and capable of
respecting diversity
8. Student will able to be aware of the standards, ethics and values of their discipline, in both the local and global context.
9. Student will able to be entrepreneurial, industrious and be able to recognize opportunities; turn them into ideas for enterprises.
10. Student will able to Capabe to create learn environments that require active learning, engaged in self-directed practice.
51
Assessment Instruments for ISLO—Direct Measures : Performance Objectives (Targets/Criteria) for Direct Measures:
1. Comprehensive Exam
80% students shall pass the each section of the exam. Note: CE has different sections pertaining to each ISLO.
2. Scoring Rubrics Utilizing a four (4)-point scale rubric with the Intended Student Learning Outcomes, at least 80% of students shall achieve an “Excellent Competency” (i.e. Score of 4) or “Good Competency” (i.e. Score of 3).
Assessment Instruments for ISLOs—Indirect Measures Performance Objectives (Targets/Criteria) for Indirect Measures:
1. Exit Survey Intended Student Learning Outcomes for Program: 1 – 10
At least 80% of students agree or strongly agree on various ISLO and program related questions.
2. Alumni Survey
80% alumni response range between 4-5 on the Likert Scale in the Alumni Survey.
Section 2- Assesment Results
Summary of Results from
Implementing Direct Measures of
PLOs Performance Objectives (Targets/Criteria) for Direct Measures:
PLO 1 80% students passed the each section of the exam.
PLO 2 80% of students shall achieve an “Excellent Competency” (i.e. Score of 4) or “Good Competency” (i.e. Score of 3).
PLO 3 80% students paseds the exam.
PLO 4 80% of students shall achieve a score of 2(Satsficatory Competency) - 4. (Excellent Competency).
PLO 5 80% students passed the exam.
PLO 6 80% of students achieved a score of 2(Satsficatory Competency) - 4. (Excellent Competency).
PLO 7 80% of students shall achieve an “Excellent Competency” (i.e. Score of 5) or “Good Competency” (i.e. Score of 4).
PLO 8 This assessment measure is planned for implementation beginning in the 2016-2017 academic year.
PLO 9 Utilizing a four (4)-point scale rubric with the Intended Student Learning Outcomes, at least 80% of students shall achieve an “Excellent Competency” (i.e. Score of 4) or “Good Competency” (i.e. Score of 3).
PLO 10 80% students shall pass the each section of the exam.
52
Section 3- Summary of Achievement of Programme Learning Outcomes:
Intended Programme Learning
Outcomes Learning Assessment Measures
Programme Learning Outcomes
Direct
Measure 1
Direct
Measure 2
Direct
Measure 3
Direct
Measure 4
Indirect
Measure 1
Indirect
Measure 2
Indirect
Measure 3
Indirect
Measure 4
Performa
nce
Target
Was…
Performa
nce
Target
Was…
Performa
nce
Target
Was…
Performa
nce
Target
Was…
Performa
nce
Target
Was…
Performa
nce
Target
Was…
Performa
nce
Target
Was…
Performa
nce
Target
Was…
PLO 1 Met N/A Met N/A
PLO 2 N/A Met Met N/A
PLO 3 Met N/A Met N/A
PLO 4 N/A Met Met N/A
PLO 5 Met N/A Met N/A
PLO 6 N/A Met Met N/A
PLO 7 N/A Met Met N/A
PLO 8 N/A Met Met N/A
PLO 9 N/A N/A Met Met
PLO 10 Met N/A Met N/A
Proposed Courses of Action for Improvement in Learning Outcomes for which Performance Targets Were Not Met:
1. Course of Action 1
2. Course of Action 2
3. Course of Action 3
4. Course of Action 4
53
Section 4- Institution Assessment Committee
S.No Institution Name Head of the Institution Institution Assessment Committee Role
1 Dept. of Business
Management, Amity
University Dubai
Campus
Dr. N Ramachandran Dr. N Ramachandran Chair
Prof A Rajagopalan Member
Dr. Rajneesh Mishra Member
Dr. Vinod Shukla Member
Mr. Raunaq Dubey Member
Programme Outcome Assessment Committee
S.No Institution Name Head of the
Institution
Programme
Title Programme Leaders
Programme Outcome
Assessment Committee Role
1 Dept. of Business
Management,
Amity University
Dubai Campus
Dr. N
Ramachandran
MBA-TRANSPORT &
LOGISTICS
Dr. Rajneesh Mishra
Dr. Rajneesh Mishra Chair
Mr. A. R. Rajagopalan Member
Mr. Raunaq Dubey Member
Dr. Vinod Shukla Member
Dr. Geetanjali Chandra Member
S.No Institution Name Head of the Institution Institutional Research &
Planning Committee Role
1 Dept. of Business
Management, Amity
University Dubai Campus
Dr. N Ramachandran Ms Priyanka Chandanani Chair
Prof. A Rajagopalan Member
Dr. Rajneesh Mishra Member
Dr Vinod Shukla Member
Dr Anita Mirchandani Member
54
PROGRAMME 9: BBA-3 CONTINENT
Section I: Student Learning Assessment
Programme Name – BBA 3 Continent
1.1 Programme Educational Objectives
1. Students will exhibit practical knowledge of the management concepts and principles in the international scenario.
2. Students will amalgamate learning from theory and experience, and make use of skills developed across functional areas
in making effective decisions for business in a dynamic scenario.
3. Students will progress and sustain effective individual and organizational performance by leveraging research and IT
skills in a given context.
4. Students will recognize and understand the use of assertiveness and influential skills.
5. Students will exhibit effectual communication skills that augment efficacy of managers.
6. Students will develop positive outlook and ability that create industrious managerial leaders and business networks.
7. Students will become ethically responsible managers that positively impact businesses and society.
8. Students will critically appraise and reflect learning and development throughout their career.
Student Learning Assessment for (BBA-3C)
Program Intended Student Learning Outcomes (Program ISLOs)
1. Student shall be able to describe International Business in its interdisciplinary context .
2. Student shall be able to develop and practise thinking independently, analytically and creatively.
3. Student shall be able to use appropriate tools and methodologies to locate, assess and process information
55
4. Student shall be able to apply skills to effectively recognize and resolve issues
5. Student shall be able to demonstrate and develop communicate skills, in oral, written, presentation
6. Student shall be able to define and practice Leadership skills and demonstrate excellent interpersonal skills,.
7. Student shall be able to identify and illustrate global business opportunities offered across the globe.
8. Student shall be able to develop and practice the highest standards of ethical behaviour as a global manager or an entrepreneur.
9. Student shall be able to identify and interpret International Business Practices that contributes to productive outcomes.
10. Student shall be able to analyse the global environment and take decisions accordingly.
Assessment Instruments for ISLO—Direct Measures : Performance Objectives (Targets/Criteria) for Direct Measures:
1. Comprehensive Exam
80% students shall pass the each section of the exam.
2. Scoring Rubrics Utilizing a four (4)-point scale rubric with the Intended Student Learning Outcomes, at least 80% of students shall achieve an “Excellent Competency” (i.e. Score of 4) or “Good Competency” (i.e. Score of 3).
Assessment Instruments for ISLOs—Indirect Measures Performance Objectives (Targets/Criteria) for Indirect Measures:
1. Exit Survey
At least 80% of students agree or strongly agree on various ISLO and program related questions.
2. Alumni Survey
80% alumni response range between 4-5 on the Likert Scale in the Alumni Survey.
56
Section 2- Assesment Results
Summary of Results from
Implementing Direct Measures of
PLOs Performance Objectives (Targets/Criteria) for Direct Measures:
PLO 1 80% students passed the each section of the exam.
PLO 2 80% of students shall achieve an “Excellent Competency” (i.e. Score of 4) or “Good Competency” (i.e. Score of 3).
PLO 3 80% students paseds the exam.
PLO 4 80% of students shall achieve a score of 2(Satsficatory Competency) - 4. (Excellent Competency).
PLO 5 80% students passed the exam.
PLO 6 80% of students achieved a score of 2(Satsficatory Competency) - 4. (Excellent Competency).
PLO 7 80% of students shall achieve an “Excellent Competency” (i.e. Score of 5) or “Good Competency” (i.e. Score of 4).
PLO 8 This assessment measure is planned for implementation beginning in the 2016-2017 academic year.
PLO 9 80% of students shall achieve an “Excellent Competency” (i.e. Score of 5) or “Good Competency” (i.e. Score of 4).
PLO 10 80% students passed the exam.
57
Section 3- Summary of Achievement of Programme Learning Outcomes:
Intended Programme Learning
Outcomes Learning Assessment Measures
Programme Learning Outcomes
Direct
Measure 1
Direct
Measure 2
Direct
Measure 3
Direct
Measure 4
Indirect
Measure 1
Indirect
Measure 2
Indirect
Measure 3
Indirect
Measure 4
Performa
nce
Target
Was…
Performa
nce
Target
Was…
Performa
nce
Target
Was…
Performa
nce
Target
Was…
Performa
nce
Target
Was…
Performa
nce
Target
Was…
Performa
nce
Target
Was…
Performa
nce
Target
Was…
PLO 1 Met N/A Met N/A
PLO 2 N/A Met Met N/A
PLO 3 Met N/A Met N/A
PLO 4 N/A Met Met N/A
PLO 5 Met N/A Met N/A
PLO 6 N/A Met Met N/A
PLO 7 N/A Met Met N/A
PLO 8 N/A Met Met N/A
PLO 9 N/A N/A Met Met
PLO 10 Met N/A Met N/A
Proposed Courses of Action for Improvement in Learning Outcomes for which Performance Targets Were Not Met:
1. Course of Action 1
2. Course of Action 2
3. Course of Action 3
4. Course of Action 4
58
Section 4- Institution Assessment Committee
S.No Institution Name Head of the Institution Institution Assessment Committee Role
1 Dept. of Business
Management, Amity
University Dubai
Campus
Dr. N Ramachandran Dr. N Ramachandran Chair
Prof A Rajagopalan Member
Dr. Rajneesh Mishra Member
Dr. Vinod Shukla Member
Mr. Raunaq Dubey Member
Programme Outcome Assessment Committee
S.No Institution Name Head of the
Institution
Programme
Title Programme Leaders
Programme Outcome
Assessment Committee Role
1 Dept. of Business
Management,
Amity University
Dubai Campus
Dr. N
Ramachandran
BBA (General)
Mr. Raunaq Dubey
Mr. Raunaq Dubey Chair
Dr. Fayaz Ahmed Member
Dr. Gitanjali Chandra Member
Dr. Rajneesh Mishra Member
Mr. CT Sunil Kumar Member
S.No Institution Name Head of the Institution Institutional Research &
Planning Committee Role
1 Dept. of Business
Management, Amity
University Dubai Campus
Dr. N Ramachandran Ms Priyanka Chandanani Chair
Prof. A Rajagopalan Member
Dr. Rajneesh Mishra Member
Dr Vinod Shukla Member
Dr Anita Mirchandani Member
59
PROGRAMME 10: BBA- ENTREPRENEURSHIP
Section I: Student Learning Assessment
Programme Name – BBA- Entrepreneurship
Programme Educational Objectives
1. Students will exhibit experiential knowledge of the management theories and issues concerning small and medium-scale enterprises.
2. Students will display critical analytical skills using conceptual and experiential knowledge to improve the management of family business.
3. Students will further their performance and the performance of their family businesses by leveraging the research and technological skills.
4. Students will demonstrate assertive and influential behavior in decision-making and negotiation.
5. Students will effectively communicate leading to efficiency in management.
6. Students will engage and create value networks that improve the performance of their family businesses.
7. Students will recognize the importance of being socially responsible entrepreneur.
8. Students will display creative entrepreneurial thinking and learning abilities throughout their career.
Student Learning Assessment for (BBA- ENTREPRENEURSHIP)
Program Intended Student Learning Outcomes (Program ISLOs)
1. Demonstrate a strong base of general management and build strong pillars specializing in the domain of Family Business Management over it. Develop an ability to integrate knowledge in the area of management with family business management to understand it as a comprehensive concept.
2. Analyze the barriers to growth in family business and effectively use research methodology skills to identify problem, gather relevant data to solve the problem and analyze data to come out with probable solutions to take the family business on never ending path of success.
60
3. Assess the presence of technology in improving value delivery process. Develop high order skills to use business intelligence and various other ERPs for understanding business environment and drivers of growth.
4. Apply research-based knowledge and research methods including design of experiments, analysis and interpretation of data. Synthesize information to provide solutions.
5. Develop interpersonal skills and high degree of verbal non – verbal and written communication. Demonstrate business etiquettes. Interpret and apply principles of cross-cultural difference in communication.
6. Understand the dynamics and complexity to the family and its impact on family business management. Identify sensitive issues pertaining to family business management and learn skills to deal with them efficiently
7. Develop skills to deal with global players by understanding changing market requirements, understanding about new technologies to improve family business management systems.
8. Apply high order of ethical practices in managing family business. Show case highest level of commitment to professional code of conduct.
9. Develop skills, knowledge and personal attributes to possess entrepreneurial skills of identifying new business ideas and converting them into reality. Develop idea generation skills, risk taking ability and ability to convert ideas into business ventures.
10. Student will develop interest and competency for knowledge acquisition through use of sources like Newspapers / Business Magazines / Library databases/ Internet for life-long learning.
Assessment Instruments for ISLO—Direct Measures : Performance Objectives (Targets/Criteria) for Direct Measures:
1. Comprehensive Exam
80% students shall pass the each section of the exam.
2. Scoring Rubrics Utilizing a four (4)-point scale rubric with the Intended Student Learning Outcomes, at least 80% of students shall achieve an “Excellent Competency” (i.e. Score of 4) or “Good Competency” (i.e. Score of 3).
61
Section 2- Assesment Results
Summary of Results from
Implementing Direct Measures of
PLOs Performance Objectives (Targets/Criteria) for Direct Measures:
PLO 1 80% students passed the each section of the exam.
PLO 2 80% of students shall achieve an “Excellent Competency” (i.e. Score of 4) or “Good Competency” (i.e. Score of 3).
PLO 3 80% students paseds the exam.
PLO 4 80% of students shall achieve a score of 2(Satsficatory Competency) - 4. (Excellent Competency).
PLO 5 80% students passed the exam.
PLO 6 80% of students achieved a score of 2(Satsficatory Competency) - 4. (Excellent Competency).
PLO 7 80% of students shall achieve an “Excellent Competency” (i.e. Score of 5) or “Good Competency” (i.e. Score of 4).
PLO 8 This assessment measure is planned for implementation beginning in the 2016-2017 academic year.
PLO 9 80% of students shall achieve an “Excellent Competency” (i.e. Score of 5) or “Good Competency” (i.e. Score of 4).
PLO 10 80% students passed the exam.
Assessment Instruments for ISLOs—Indirect Measures Performance Objectives (Targets/Criteria) for Indirect Measures:
1. Exit Survey
At least 80% of students agree or strongly agree on various ISLO and program related questions.
2. Alumni Survey
80% alumni response range between 4-5 on the Likert Scale in the Alumni Survey.
62
Section 3- Summary of Achievement of Programme Learning Outcomes:
Intended Programme Learning
Outcomes Learning Assessment Measures
Programme Learning Outcomes
Direct
Measure 1
Direct
Measure 2
Direct
Measure 3
Direct
Measure 4
Indirect
Measure 1
Indirect
Measure 2
Indirect
Measure 3
Indirect
Measure 4
Performa
nce
Target
Was…
Performa
nce
Target
Was…
Performa
nce
Target
Was…
Performa
nce
Target
Was…
Performa
nce
Target
Was…
Performa
nce
Target
Was…
Performa
nce
Target
Was…
Performa
nce
Target
Was…
PLO 1 Met N/A Met N/A
PLO 2 N/A Met Met N/A
PLO 3 Met N/A Met N/A
PLO 4 N/A Met Met N/A
PLO 5 Met N/A Met N/A
PLO 6 N/A Met Met N/A
PLO 7 N/A Met Met N/A
PLO 8 N/A Met Met N/A
PLO 9 N/A N/A Met Met
PLO 10 Met N/A Met N/A
Proposed Courses of Action for Improvement in Learning Outcomes for which Performance Targets Were Not Met:
1. Course of Action 1
2. Course of Action 2
3. Course of Action 3
4. Course of Action 4
63
Section 4- Institution Assessment Committee
S.No Institution Name Head of the Institution Institution Assessment Committee Role
1 Dept. of Business
Management, Amity
University Dubai
Campus
Dr. N Ramachandran Dr. N Ramachandran Chair
Prof A Rajagopalan Member
Dr. Rajneesh Mishra Member
Dr. Vinod Shukla Member
Mr. Raunaq Dubey Member
Programme Outcome Assessment Committee
S.No Institution Name Head of the
Institution
Programme
Title Programme Leaders
Programme Outcome
Assessment Committee Role
1 Dept. of Business
Management,
Amity University
Dubai Campus
Dr. N
Ramachandran
BBA (General)
Mr. Raunaq Dubey
Mr. Raunaq Dubey Chair
Dr. Fayaz Ahmed Member
Dr. Gitanjali Chandra Member
Dr. Rajneesh Mishra Member
Mr. CT Sunil Kumar Member
S.No Institution Name Head of the Institution Institutional Research &
Planning Committee Role
1 Dept. of Business
Management, Amity
University Dubai Campus
Dr. N Ramachandran Ms Priyanka Chandanani Chair
Prof. A Rajagopalan Member
Dr. Rajneesh Mishra Member
Dr Vinod Shukla Member
Dr Anita Mirchandani Member
64
PROGRAMME 11: BBA General
Section I: Student Learning Assessment
Programme Name –BBA
Programme Educational Objectives
1. Students will exhibit practical knowledge of the management concepts and principles in the work scenario.
2. Students will amalgamate learning from theory and experience, and make use of skills developed across functional areas in making effective decisions for business in a dynamic scenario.
3. Students will progress and sustain effective individual and organizational performance by leveraging research and IT skills in a given context.
4. Students will recognize and understand the use of assertiveness and influential skills.
5. Students will exhibit effectual communication skills that augment efficacy of managers.
6. Students will develop positive outlook and ability that create industrious managerial leaders and business networks.
7. Students will become ethically responsible managers that positively impact businesses and society.
8. Students will critically appraise and reflect learning and development throughout their career.
Student Learning Assessment for (BBA General)
Program Intended Student Learning Outcomes (Program ISLOs)
1. Demonstrate a strong base of general management and build strong pillars over it in a particular area of specialization (Marketing, Finance,
I.T., H.R.M, and Entrepreneurship). Develop an ability to integrate knowledge of one area into other and understand management as a
comprehensive concept.
2. Develop an eye to look out for changes, opportunities and threats in the business environment. Demonstrate ability to use various tools and
techniques of research methodology to convert threats into opportunities and weaknesses into strengths.
65
3. Critically analyze, evaluate and synthesize data into information relevant to taking business decisions through use of relevant IT tools.
4. Develop skill and expertise in problem solving. Gain experience in dealing with diverse business situations and decision making.
5. Learn about business etiquettes. Develop high degree of verbal non – verbal and written communication. Understand cross-cultural
difference in communication.
6. Develop highest order of behavioral and interpersonal skills. Demonstrate initiative and lead by example. Practice effectively both as an
individual and as a team member.
7. Recognize and identify diversity in cultures. Show sensitivity to various cultural and environmental issues and demonstrate traits of global
business practitioner.
8. Apply ethical business practices to show case highest level of commitment to professional code of conduct in the arena of business
management.
9. Acquire all the necessary skill set to be a manager. Practice creativity. Analyse risks and explore opportunities to create new business
propositions. Develop idea generation skills, risk taking ability and ability to convert ideas into business ventures.
10. Student will develop interest and competency for knowledge acquisition through use of sources like Newspapers / Business Magazines /
Library databases/ Internet for life-long learning.
Assessment Instruments for ISLO—Direct Measures : Performance Objectives (Targets/Criteria) for Direct Measures:
1. Comprehensive Exam
80% students shall pass the each section of the exam.
2. Scoring Rubrics Utilizing a four (4)-point scale rubric with the Intended Student Learning Outcomes, at least 80% of students shall achieve an “Excellent Competency” (i.e. Score of 4) or “Good Competency” (i.e. Score of 3).
Assessment Instruments for ISLOs—Indirect Measures Performance Objectives (Targets/Criteria) for Indirect Measures:
1. Exit Survey
At least 80% of students agree or strongly agree on various ISLO and program related questions.
2. Alumni Survey
80% alumni response range between 4-5 on the Likert Scale in the Alumni Survey.
66
Section 2- Assesment Results
Summary of Results from
Implementing Direct Measures of
PLOs Performance Objectives (Targets/Criteria) for Direct Measures:
PLO 1 80% students passed the each section of the exam.
PLO 2 80% of students shall achieve an “Excellent Competency” (i.e. Score of 4) or “Good Competency” (i.e. Score of 3).
PLO 3 80% students paseds the exam.
PLO 4 80% of students shall achieve a score of 2(Satsficatory Competency) - 4. (Excellent Competency).
PLO 5 80% students passed the exam.
PLO 6 80% of students achieved a score of 2(Satsficatory Competency) - 4. (Excellent Competency).
PLO 7 80% of students shall achieve an “Excellent Competency” (i.e. Score of 5) or “Good Competency” (i.e. Score of 4).
PLO 8 This assessment measure is planned for implementation beginning in the 2016-2017 academic year.
PLO 9 80% of students shall achieve an “Excellent Competency” (i.e. Score of 5) or “Good Competency” (i.e. Score of 4).
PLO 10 80% students passed the exam.
67
Section 3- Summary of Achievement of Programme Learning Outcomes:
Intended Programme Learning
Outcomes Learning Assessment Measures
Programme Learning Outcomes
Direct
Measure 1
Direct
Measure 2
Direct
Measure 3
Direct
Measure 4
Indirect
Measure 1
Indirect
Measure 2
Indirect
Measure 3
Indirect
Measure 4
Performa
nce
Target
Was…
Performa
nce
Target
Was…
Performa
nce
Target
Was…
Performa
nce
Target
Was…
Performa
nce
Target
Was…
Performa
nce
Target
Was…
Performa
nce
Target
Was…
Performa
nce
Target
Was…
PLO 1 Met N/A Met N/A
PLO 2 N/A Met Met N/A
PLO 3 Met N/A Met N/A
PLO 4 N/A Met Met N/A
PLO 5 Met N/A Met N/A
PLO 6 N/A Met Met N/A
PLO 7 N/A Met Met N/A
PLO 8 N/A Met Met N/A
PLO 9 N/A N/A Met Met
PLO 10 Met N/A Met N/A
Proposed Courses of Action for Improvement in Learning Outcomes for which Performance Targets Were Not Met:
5. Course of Action 1
6. Course of Action 2
7. Course of Action 3
8. Course of Action 4
68
Section 4- Institution Assessment Committee
S.No Institution Name Head of the Institution Institution Assessment Committee Role
1 Dept. of Business
Management, Amity
University Dubai
Campus
Dr. N Ramachandran Dr. N Ramachandran Chair
Prof A Rajagopalan Member
Dr. Rajneesh Mishra Member
Dr. Vinod Shukla Member
Mr. Raunaq Dubey Member
Programme Outcome Assessment Committee
S.No Institution Name Head of the
Institution
Programme
Title Programme Leaders
Programme Outcome
Assessment Committee Role
1 Dept. of Business
Management,
Amity University
Dubai Campus
Dr. N
Ramachandran
BBA (General)
Mr. Raunaq Dubey
Mr. Raunaq Dubey Chair
Dr. Fayaz Ahmed Member
Dr. Gitanjali Chandra Member
Dr. Rajneesh Mishra Member
Mr. CT Sunil Kumar Member
S.No Institution Name Head of the Institution Institutional Research &
Planning Committee Role
1 Dept. of Business
Management, Amity
University Dubai Campus
Dr. N Ramachandran Ms Priyanka Chandanani Chair
Prof. A Rajagopalan Member
Dr. Rajneesh Mishra Member
Dr Vinod Shukla Member
Dr Anita Mirchandani Member
69
PROGRAMME 12: BBA –INSURANCE AND BANKING
Section I: Student Learning Assessment
Programme Educational Objectives
1. Students will exhibit practical knowledge of the financial and accounting concepts and principles in the work scenario.
2. Students will amalgamate learning from theory and experience, and make use of skills developed across functional areas in making effective decisions for business in a dynamic scenario.
3. Students will progress and sustain effective individual and organizational performance by leveraging research and IT skills in a given context.
4. Students will recognize and understand the use of assertiveness and influential skills.
5. Students will exhibit effectual communication skills that augment efficacy of managers.
6. Students will develop positive outlook and ability that create industrious managerial leaders and business networks.
7. Students will become ethically responsible managers that positively impact businesses and society.
8. Students will critically appraise and reflect learning and development throughout their career.
Student Learning Assessment for (BBA –INSURANCE AND BANKING)
Program Intended Student Learning Outcomes (Program ISLOs)
1. Develop a strong base of management and build strong pillars specializing in domain of insurance and banking. Develop an ability to integrate knowledge in the area of management with insurance and banking to understand it as a comprehensive concept.
2. Conduct financial analysis using financial statement analysis. Identify the sources of finance and analyze the working capital requirement for a business. Apply appropriate techniques for financial decision making.
3. Ability to use technology to improve the value delivery process. Critically analyze, evaluate and synthesize data into information relevant to taking business decisions. Be technologically, digitally literate.
70
4. Identify sources of risk for a business and formulate risk management strategies.
5. Possess and polish interpersonal skills. Learn about business etiquettes. Develop high degree of verbal non – verbal and written communication. Understand cross cultural difference in communication.
6. Develop highest order of behavioral and interpersonal skills. Learn to take initiative. Function effectively both as an individual and as a team member.
7. Accept & respect diversity in cultures. Demonstrate sensitivity to various cultural and environmental issues to be a great global business practitioner.
8. Apply ethical business practices to show case highest level of commitment to professional code of conduct in the arena of business management.
9. Acquire all the necessary skill set to be a manager. Be creative and updated to remain ahead of times. Learn to take calculated risks and explore opportunities to create new business propositions. Develop idea generation skills, risk taking ability and ability to convert ideas into business ventures.
10. Student will develop interest and competency for knowledge acquisition through use of sources like Newspapers / Business Magazines / Library databases/ Internet for life-long learning.
71
Section 2- Assesment Results
Summary of Results from
Implementing Direct Measures of
PLOs Performance Objectives (Targets/Criteria) for Direct Measures:
PLO 1 80% students passed the each section of the exam.
PLO 2 80% of students shall achieve an “Excellent Competency” (i.e. Score of 4) or “Good Competency” (i.e. Score of 3).
PLO 3 80% students paseds the exam.
PLO 4 80% of students shall achieve a score of 2(Satsficatory Competency) - 4. (Excellent Competency).
PLO 5 80% students passed the exam.
PLO 6 80% of students achieved a score of 2(Satsficatory Competency) - 4. (Excellent Competency).
PLO 7 80% of students shall achieve an “Excellent Competency” (i.e. Score of 5) or “Good Competency” (i.e. Score of 4).
PLO 8 This assessment measure is planned for implementation beginning in the 2016-2017 academic year.
PLO 9 80% of students shall achieve an “Excellent Competency” (i.e. Score of 5) or “Good Competency” (i.e. Score of 4).
PLO 10 80% students passed the exam.
Assessment Instruments for ISLO—Direct Measures : Performance Objectives (Targets/Criteria) for Direct Measures:
1. Comprehensive Exam
80% students shall pass the each section of the exam.
2. Scoring Rubrics Utilizing a four (4)-point scale rubric with the Intended Student Learning Outcomes, at least 80% of students shall achieve an “Excellent Competency” (i.e. Score of 4) or “Good Competency” (i.e. Score of 3).
Assessment Instruments for ISLOs—Indirect Measures Performance Objectives (Targets/Criteria) for Indirect Measures:
1. Exit Survey
At least 80% of students agree or strongly agree on various ISLO and program related questions.
2. Alumni Survey
80% alumni response range between 4-5 on the Likert Scale in the Alumni Survey.
72
Section 3- Summary of Achievement of Programme Learning Outcomes:
Intended Programme Learning
Outcomes Learning Assessment Measures
Programme Learning Outcomes
Direct
Measure 1
Direct
Measure 2
Direct
Measure 3
Direct
Measure 4
Indirect
Measure 1
Indirect
Measure 2
Indirect
Measure 3
Indirect
Measure 4
Performa
nce
Target
Was…
Performa
nce
Target
Was…
Performa
nce
Target
Was…
Performa
nce
Target
Was…
Performa
nce
Target
Was…
Performa
nce
Target
Was…
Performa
nce
Target
Was…
Performa
nce
Target
Was…
PLO 1 Met N/A Met N/A
PLO 2 N/A Met Met N/A
PLO 3 Met N/A Met N/A
PLO 4 N/A Met Met N/A
PLO 5 Met N/A Met N/A
PLO 6 N/A Met Met N/A
PLO 7 N/A Met Met N/A
PLO 8 N/A Met Met N/A
PLO 9 N/A N/A Met Met
PLO 10 Met N/A Met N/A
Proposed Courses of Action for Improvement in Learning Outcomes for which Performance Targets Were Not Met:
9. Course of Action 1
10. Course of Action 2
11. Course of Action 3
12. Course of Action 4
73
Section 4- Institution Assessment Committee
S.No Institution Name Head of the Institution Institution Assessment Committee Role
1 Dept. of Business
Management, Amity
University Dubai
Campus
Dr. N Ramachandran Dr. N Ramachandran Chair
Prof A Rajagopalan Member
Dr. Rajneesh Mishra Member
Dr. Vinod Shukla Member
Mr. Raunaq Dubey Member
Programme Outcome Assessment Committee
S.No Institution Name Head of the
Institution
Programme
Title Programme Leaders
Programme Outcome
Assessment Committee Role
1 Dept. of Business
Management,
Amity University
Dubai Campus
Dr. N
Ramachandran
BBA (General)
Mr. Raunaq Dubey
Mr. Raunaq Dubey Chair
Dr. Fayaz Ahmed Member
Dr. Gitanjali Chandra Member
Dr. Rajneesh Mishra Member
Mr. CT Sunil Kumar Member
S.No Institution Name Head of the Institution Institutional Research &
Planning Committee Role
1 Dept. of Business
Management, Amity
University Dubai Campus
Dr. N Ramachandran Ms Priyanka Chandanani Chair
Prof. A Rajagopalan Member
Dr. Rajneesh Mishra Member
Dr Vinod Shukla Member
Dr Anita Mirchandani Member
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