reportx - lister unified communicationstelesales techniques. detect fraud identify potential...
Post on 15-Jul-2020
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displayX wallboard showing call logging statistics.
ReduceCosts Seeanimmediatereductionofupto15%incall
costsanddrivecontinuingimprovementsincosts.
RetainCustomers Impresscallersbyansweringtheircallsquickly
andhandlingtheircallseffectively.
IncreaseSales Ensureincreasedlevelsoftelesalesactivityare
beingmadetodrivenewsales.
ImprovePerformance Workwithstafftodeveloptheirtelephoneand
telesalestechniques.
DetectFraud Identifypotentialtelephonefraudearlyandavoid
hugeexpense.
Worksmarter Revealnewopportunitiestoimprovethewayyou
dobusiness.
reportXisanadvancedcallreportingsolutionforbusinessesofanysizewhichincludesbothcallloggingandintelligentwallboarddisplay.reportXisdesignedtomanageandimprovetheuseoftelecommunicationsthroughoutyourbusinessbydeliveringawideandflexiblerangeofreportsthatshowyouexactlywhatisgoingoninaformatthatiseasytounderstandandtailoredtoyourbusiness.
ByintroducingreportX,immediatecostsavingsofupto15%oncallscanberealisedaswellastheassociatedsavingsinstafftimeonthosecalls.Asaresult,reportXcanpayforitselfwithinthreemonths.
reportXwillquicklyhighlightfurtherimmediatesavingsthatcanbemadebyterminatingunusedlines,redeployingunusedextensions,identifyingandeliminatingunnecessaryandunauthorisedprivatecalls.
reportXcanincreasecustomersatisfactionbyhelpingyouensurethatallcallsareansweredquicklyanddirectedtothecorrectdepartmentfirsttime.
reportXcanhelpincreasesalesbyensuringthattelesalesactivityisaseffectiveaspossible.Morecallscanmeanmorebusinessopportunitiesandbettercustomersatisfaction.
Previewreportson-screen,print,saveasPDForexportasCSV.Afullrangeofcustomisablereportsforcostcontrol,responsemanagement,trafficanalysis,accountcodebillingandmuchmoreisincludedasstandard.
ReportsPreview
oak.co.uk
reportX is just about the most effective business application you can buy.
CallLogging&Reporting
reportX
reportX
L I S T E Rmaking the connection
C M M U N I C A T I N S
callloggingreportX
OakisanISO9001:2008QualityAccreditedcompany.Formorethan25years,OakhaspioneeredthedevelopmentofCommunicationsManagementSolutionswhichenhancebusinessperformanceandimprovepersonalproductivity.
E&O
E2/12
You need the right solution to get the best from your investment in
staff and telecoms.
OPTIONS STANDARD PREMIUM ENTERPRISE
StoreCalls
Fastretrievalofcalls Upto1,000,000 Upto10,000,000 Unlimited
HighperformanceSQLdatabaseincluded 3 3 3
Numberofsites single Upto5 Unlimited
CollectCalls
CollectionServerrunningasaWindowsService 3 3 3
Alltelephonesystemssupported 3 3 3
Localcollection 3 3 3
Remotecollection,directorIPbuffer 7 3 3
SearchforCalls
Site single Upto5 Unlimited
Date,Day,Time,inclusiveorexclusive 3 3 3
Group,Extension,Line,Phone,CLI,DDI,Account 3 3 3
Cost,Duration,minimumandmaximum 3 3 3
HistoricReportTypes
FullrangeofCostControlreports 32only 3 3
FullrangeofResponseManagementreports 31only 3 3
FullrangeofTrafficAnalysisreports 7 3 3
FullrangeofAccountCodeBillingreports 7 3 3
Summarystylepresentationwithgraphs 31 3 3
Group/Departmentstylepresentationwithgraphs 31 3 3
Itemisedstylecallpresentation 31 3 3
OPTIONS STANDARD PREMIUM ENTERPRISE
HistoricReportViewingOptions
Previewonscreenwithprintoption 3 3 3
ExportinPDF,HTML,CSV&Wordformats 3 3 3
Runreportsautomaticallyanddeliverbyemail 7 3 3
LiveReportTypes
StatisticsServerrunningasaWindowsService 7 3 3
ViewCallactivity 7 3 3
ViewAlarmactivity,withimmediatenotification 7 3 3
ViewFraudactivity,withimmediatenotification 7 3 3
Summarystylepresentationwithgraphs 7 3 3
Itemisedstylecallpresentation 7 3 3
NotificationbyScreenPopping,SMS,oremail 7 3 3
displayXWallboardModule
Historiccalldata 3 3 3
Webpage 3 3 3
Livecalldata 7 3 3
RSSfeed 7 3 3
Video&IPTVfeed 7 3 3
XMLdatabasefeed 7 3 3
NumberofClientsincluded 3 2 3 2 3 2
Installation
Includesfullrangeofcarriercostingtables 3 3 3
Helpdesksupportavailable 3 3 3
Remotediagnosticsupportavailable 3 3 3
Installationserviceavailable 7 3 3
reportXwillalertyouquicklytoanyunusualtelephoneortrunkactivity,thuspotentialtelephonefraudcanberecognisedearlyandhugeexpenseavoided.
reportXcanalsohighlighttheopportunitytoincreasebusinessefficiencythroughtheuseofadditionalintegratedsoftwaremodules.Whetherit’srecordingcalls,screenpoppingyourcontactdatabase,ordisplayingvitalcallandbusinessinformationonawallboard,Oakhasgotitcovered.
reportXworkshardforbusinessesandcallcentresofanysize,aswellasmultiplesites,deliveringthemaximumbenefitatthemostcosteffectiveprice.
LookatthereportXoptionsabovetoseewhichonefitsyourbusinessbest.
OakisanISO9001:2008QualityAccreditedcompany.Formorethan25years,OakhaspioneeredthedevelopmentofCommunicationsManagementSolutionswhichenhancebusinessperformanceandimprovepersonalproductivity.
reportX is the perfect solution for
every business.UsereportXtohelpreducecosts,retaincustomers,increasesales,improveperformance,detectfraudandworksmarter.
CallLogging&Reporting
reportX
oak.co.uk
Ourproductsprovidethebuildingblocksthatwillsupportyourbusiness-changingwithyouandwiththetimes.
CallLogging&ReportingCallRecording&Evaluation
integrated solutions for all markets Lister CommunicationsBrunelWay,Stonehouse,Gloucestershire
GL10 3SX
Tel:0800 652 4133 Fax:01453 829233Email:hello@lister-communications.co.uk
www.lister-communications.co.uk
L I S T E Rmaking the connection
C M M U N I C A T I N S
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