resume and interview techniques

Resume Writing and Interview Skills

History and Future of Healthcare Professionals

Resume/Cover Letter Writing

Job Fair/ Interview Skills

Objectives

25% - Offices of physicians

23% - Home health care services

34% - Outpatient care centers, except mental health

and substance abuse

33% - Employment services

23% - General medical and surgical hospitals, public

and private

23% - Nursing care facilities

According to the US Department of Labor Bureau of

Labor Statistics: employment for Registered Nurses is

expected to increase 23% between 2008 and 2018.

Nurses

According to the US Department of Labor

Bureau of Labor Statistics: employment for

Nurse Practitioners is expected to increase

22% between 2008 and 2018.

Nurse Practitioners

The US Bureau of Labor Statistics

predicts that medical coding and

billing will see a 20% in job

increase between 2008 and 2018,

which is much faster than the

average for all occupations

Fact is: over 500,000 practicing physicians and

hospitals in the USA rely heavily on medical coders

and billers for customer services, and, more

importantly: to get paid for their medical services.

Medical Billers and Coders

A survey by the American Hospital

Association concluded that about

18% of medical billing and coding

positions remain unfilled due to a

lack of qualified candidates

Positions are available in doctors’ offices, hospitals,

pharmacies, nursing homes, and rehabilitation

centers, insurance companies, accounting offices,

legal offices, and consulting firms.

How much will I make?

Salary is based on years of

experience, usually starting from

$26,893 and ending at $40,572 as

stated on payscale.com.

Average= $15/hour

According to the US Bureau of Labor Statistics

Medical Assistant jobs are

expected to grow 34 percent

within the next 10 years.

This is much faster than the

average for all occupations

Medical Assistants

Other venues include:

clinics, nursing homes, medical supply

businesses, home health agencies and

insurance companies

Health care professionals, such as

physicians, are extremely reliant

on medical assistants.

Medical Assistants

The salary or wage for a medical

assistant may vary….

Several Factors

Geographic location

Seasonal factors and the work experience

Education and personal attitude of an

individual.

Is the practice located in a large metropolitan

area or is it located in a rural community?

In a rural community:

medical assistants are usually in greater demand and

would likely be required to take on many different tasks

- both administrative and clinical duties.

Metropolitan market:

medical assistants tend to specialize in a particular

discipline or specialty, both of which may have an effect

on salary or earning potential.

Is the position in a private practice, specialty

practice or clinic setting?

Private or specialty setting will pay higher than clinic

setting

Majority of medical assistants (62 percent) work in

offices of physicians

Is the physician a primary care physician or a

specialist?

• Specialists usually demand more of their staff

• Usually pay higher salaries to medical assistant personnel

Is the physician a primary care physician or a

specialist?

According to the Bureau of Labor Statistics, in the past 10 years,

the median annual wages and salaries for medical assistants

nationwide were $28,300.

Medical assistants with earned income in the middle 50 percent

range earned roughly between $23,700 and $33,050.

The lowest 10 percent earned a salary less than $20,600.

Healthcare2008 healthcare provided 14.3 million jobs

40% were in hospitals

16% were in offices of physicians

10 of the 20 fastest growing occupations were in healthcare

Between 2008-2018 its projected 3.8 million new jobs

More than any industry!

595,800 establishments make up the healthcare industry

76% are in offices of physicians, dentist ect…

1% are in Hospitals, however they employe 35% of all workers

Life Expectancies Continue to Rise

Families are less able to care for elderly family

members, relying on long-term care

Medical Technology Increasing

Survival Rate increases = More Extensive

Early Diagnosis-

Untreatable disease now are treatable

Reasons for the Demand…

Baby Boomers

Increase demand on Medical Industry

24.3% of total employment in hospitals

(Retiring- Think Job Openings)

Reduction

What does this me for you??

Advantages for you!!

The ability to differentiate yourself from the crowd

Allows motivated employees to move up the ladder faster

than ever before

Specialization early on in your career

Warning!!!Don’t ..

Appear overly confident

Assume you will be offered the job

Lower your standards

Presentation

Skills Employers Want

Resume Writing Process

Types of Resumes

Contents

Format/ Style Reminders

Controversy

Resume Writing Objectives

PresentationRemember—The resume

is a blank canvas for you

create an image of your-

You'll need both a print and an electronic version of your

resume. Each version has their own personality!

Interpersonal

Teamwork

Analytical

Oral Communication

Flexibility

Computer

Written Communication

Leadership

Work Experience

Internship Experience

Co-op Experience

The Skills Employers Want

Before Your Start, remember…

Be Truthful- states your abilities accurately

Target Your Audience- highlight skills and activities relevant to the job

Keep it Brief- limit your resume to one or two pages

Write and Rewrite- plan to write several versions until it feels right

Be Professional- Print out resume on high-grade paper using a quality

printer

Be Accurate- proofread your resume

Follow Up- call or send a letter to the employer to restate your interest.

Resume Writing ProcessMake a list of ALL Experiences

Identify achievement associated with each experience

Group experiences around common areas and label sections

Develop supportive statements

Review action verbs for association with experiences

Compose on computer

Critique for Feedback

Revise

Laser Print, Duplicate

Choose Appropriate paper

SAVE in safe accessible place

Format

Resume Contents

Electronic ResumeDon’t center or justify any text, these commands don’t transmit well electronically

Length is not crucial for electronic resumes

Spelling, Grammar, SyntaxWrite in active first person

Proofread

Attention to terminology and tone

Resume Examples

Style RemindersComplete sentences are not necessary

Market yourself with action verbs

Use “white space”

One-inch Margins and Balance of Content

Consistent with:

Punctuation decisions

Format

Be Professional!

Key Points to RememberFont

Readable and sizes between 10-14

Choose a Sharp-looking typeface such as Bookman, Soutane,

Krone, or Fritz, Times Roman, Helvetica or Arial

Avoid Graphics

Color: conservative-White or Ivory or Light Gray

Creativity is allowed

i.e. light gray paper with a white border

Resume Content Area

1)Personal Identification

2)Career Objective

3)Educational Background

4)Educational Highlights

5)Related Experience

Resume Content Area

6) Other Work Experience

7) Computer Skills

8) Achievements and Honors

9) Activities and Interests

10) Additional Content Areas- special skills,

languages

Items of ControversyAvoid listing political affiliations

Controversial employers or activities

Religious beliefs

Never list your age, height, weight, race, ethnicity or marital status

Remove personal references until they are requestedAll Rights Reserved to SpineSearch

If your resume can get you far more interviews than it does now, what kind of impact does that have on your chance

of getting placed into the job of your dreams?

MARKET YOURSELF….IT’S YOUR FUTURE!!!

Cover Letters1) Be clear, concise and businesslike.

2) Use high quality stationary and envelopes that match

your resume.

3) Use the same font as your resume.

4) Create a work-centered/ employer-focused letter.

Cover Letters6) Keep the reader in mind.

7) Address the letter to a specific person with his or her

correct title and business address.

8) Highlight, but do not duplicate your resume.

9) Use correct sentence structure, spelling and punctuation.

10) Include your phone number and e-mail address.

Job Fair Tips

Learn the names of employers who will be attending.

Bring one or more versions of your resume.

Know what you are going to say to each employer.

Develop a list of questions to ask employers.

Job Fair Tips

Take a last minute look at recruiting literature.

Dress professionally.

Network with other attendees.

Plan for follow up.

Interview Skills

Be prepared

Dress professionally

Be knowledgeable about the organization

Be prepared with questions

Be prepared with answers

Conduct mock interview with someone

Dress for the job you want, not the job you have!

Nails should be groomed and neat

Wear neutral colors, conservative

Relax on the make-up!

DO NOT WEAR

Jewelry that jangles

Open-toed or backless shoes

Short Skirts

Leather Jackets

Be Real…

Avoid looking “too polished”Avoid appearing mechanical or sterile

Be Sincere

Make Good Eye Contact

Firm Handshake

Questions to ask

How long?

What's involved?

What are your expectations of new

hires during the first six months of

the job?

What qualities do your most

successful Billers and MA’s

possess?

What is typical patient flow like per day?

How long have most employees been with the

organization?

How long has this position been vacant?

Work Environment

Orientation & Training

Management Style?

How often do you conduct performance

reviews?

Is the administration open to suggestions

that would improve patient care?

What challenges is this facility facing?

What have been this unit’s ,most notable

successes and failures over the years?

What are the healthcare professionals

biggest challenges?

What makes this facility unique among

others in this region?

What steps do you take to ensure safe

working conditions?

What are your plans for future growth?

Questions to ask

An Offer….What’s Next?

Salary

Benefits

Overtime

Other incentives

Financial support for continuing education

Room for advancement

Follow Up- Thank You!

Letter

E-mail

Phone Call

Secure Your Future as a Healthcare Professional

Education, Education, Education

Visit our website

www.spine-search.com

Our goal… is to prepare you

….to make your goals happen….

Thank You!

Referenceshttp://www.healthreform.gov/newsroom/primarycareworkforce.html

http://content.healthaffairs.org/content/21/5/174.full

http://blog.soliant.com/careers-in-healthcare/2012-job-outlook-for-nurses-nurse-

practitioners-physician-assistants/

http://www.bls.gov/oco/cg/cgs035.htm

Contact Information

516-333-5050

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