royal aeronautical society : using qas to capture accurate contact details presented by: andrew...

Royal Aeronautical Society : Using QAS to capture accurate contact details

Presented by: Andrew LittleDate: 25th May 2007

QAS and The Royal Aeronautical Society

“Using QAS within our membership department and online membership portal ensures we capture

accurate data. Without QuickAddress Pro, we’d be fighting a losing battle against our competitors”

Who are we?

An international membership-based

organisation focussed on the

aerospace and aviation sectors

What we do

Events: Conferences, Seminars and Lectures

Information Resource: Publications, Papers and Library Archive

Professionalism in Aerospace/Aviation Sectors:Opportunities that exist in the sectors

Career development

Professional qualifications

The vital ingredient

19000+ Individuals:•In 100 Countries•Students to Industry Leaders•Civil and Military

130+ Corporates:•Major Primes•SMEs•Support Services

Membership activity

At least 250,000 mailers annuallyMagazines and Newsletters

Annual invoice (and reminders)

Targeted mailings to groups of members

Event promotion and other initiatives

Problems before QAS

Returned mailWasted budget

Poor brand perception

Unprofessional administration

Paper based applicationsIncreased risk of error in contact details

Staff moraleMembership dept - lots of manual work/admin

Solution

On-line Membership portal

Name and address validation

Updating of members’ details

Payment of fees with receipts

Membership Department

Signing up new members

Accurate address capture

General administration

Benefits to RAES

Improved customer service to RAeS Membership

Increase in brand perception & professional service

Increase in business efficiency in membership dept

More effective mailings with less wastage

Thank you for listening

Presented by: Andrew R. Little Date: 25th May 2007

www.qas.co.uk