safeguarding against scamming

Safeguarding Against

Scamming

Human nature

What social engineers want

To manipulate us

To steal our money

To access our personal information

It is easier to manipulate a person than to hack a system!

We like to be liked

Urgency & deadlines

Comply with authority

The Social Engineer’s Toolkit

There are five routes a fraudster can take into your home.

Can you name them?

There are five routes a fraudster can take into your home.

Home Phone:Vishing

Personal details are obtained by a fraudsterposing as a trusted source over the telephone

Don’t report this call, it could ruin the investigation

This is the fraud department. Your money is at risk if you don’t act NOW!

You can trust me, I’m from your bank, how else would I have your details?

The only way to secure your money is to move it to this safe account ...

Vishing

Internet:Online Fraud

Frauds committed using the internet.

Can you name a few?

Internet:Online Fraud

Account takeover

Advance fee frauds

Bank card and cheque fraud

Business directory fraud

Business opportunity fraud

Charity donation fraud

Clairvoyant or psychic scams

Click fraud

Domain name scams

Fraud recovery fraud

Government agency scams

Health scams

Holiday fraud

Identity fraud

Inheritance fraud

Internet auction fraud

Internet dialler scam

Investment fraud

Loan scams

Lottery scams

Mass marketing fraud

Miracle health scams

Internet:Online Fraud

Money muling

Online shopping fraud

Plastic card fraud

Rental fraud

Romance scams

Vehicle matching scams

West African or 419 scam

Work from home scams

Internet:Phishing

Legitimate looking emails containingfraudulent links which allow thefraudster to obtain your personaldetails

Phishing

Internet:Phishing

Mobile Phone:Smishing

Text messages are sent to victims to lurethem into divulging their personal details

Mobile Phone:Smishing

Technology Fraud

Letterbox: Identity Fraud

• Protect your mail

• Ensure communal mail boxes are secure.

• Check your bank statements and credit file

• Received by an 85 year old woman who lives alone.

• Her neighbour did not receive this letter.

• The woman appears to have been targeted.

‘this information must

be kept away from the

public to avoid

unwarranted abuse of

the programme or

fraudulent acts from

criminal minded and

unauthorized

person(s)’

Doorstep:Bogus Callers

Police Scotland campaign 2018

Remember me? I’ve come for my payment

Just because you don’t remember me, doesn’t mean I’m not owed money!

DoorstepBogus Callers

Vulnerable people are exploited to pay for non-existent or sub-standard work.

Who is at the door?

Who is at the door?

P@s$w0rds123

Password Exercise

How many

applications/systems do

I use that require a

password?

Unique passwords

Multifactor authentication

Choosing passwords

Not easily guessed

Passwords

Government Cyber Aware campaign

www.cyberaware.gov.uk

Three Random Words

Any Questions?

Thank you for listening!

Follow us at @nhsscfs

National Services ScotlandCounter Fraud Services

3 Bain SquareLivingstonEH54 7DQ

Direct Number: 01506 705200

Fraud Hotline: 08000 15 16 28

Fraud Online: www.cfs.scot.nhs.uk

Contact Details

Follow us at @nhsscfs

Presentation queries: nss.cfscommunications@nhs.net